Achmea Selects eGain AI Knowledge Hub for Enterprise-Wide Digital Transformation
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Achmea, a leading European insurance and financial services group, has chosen eGain AI Knowledge Hub and AI Agent software to enhance its digital transformation. This initiative will equip 21,000 users, including contact center and enterprise staff, with AI agent licenses, integrating over 26,000 documents into a centralized database to improve information access across its operations.
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