UnitedHealth Commits to Improvements in Business Practices Following Initial Independent Audit Findings

UnitedHealth Group is implementing measures to enhance business processes after audits by FTI Consulting and Analysis Group. The audits reviewed risk assessment operations in Medicare Advantage programs and Optum Rx's prescription drug discount policies. UnitedHealth has developed 23 action plans to address findings, aiming for full implementation by Q1 2026. The company emphasizes transparency and continuous improvement, impacting patients and the health system. UnitedHealth shares fell 0.1% in late-afternoon trade, with a 35% loss this year.