11:08 ET DALBAR Mutual Fund Service Award Spotlights Financial Firms Leading in Customer Service Excellence

prnewswire
2026.01.15 16:08
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DALBAR has announced the recipients of the 2025 Mutual Fund Service Award, recognizing financial firms for exceptional customer service. Honorees include DWS, JPMorgan Asset Management, New York Life Investments, Primerica Financial Services, Putnam Investments, Voya Funds, Voya Tomorrow's Scholar, and IAdvisor 529 Plans. The award reflects a rigorous evaluation process that measures contact center service quality, highlighting firms that meet evolving client needs and build trust through innovative customer care solutions. DALBAR has been a leader in financial services market research since 1976, providing insights to enhance industry standards.

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