New guidelines for elderly and disabled customers rolled out by HKMA and HKAB in Hong Kong to support silver economy.
The Hong Kong Monetary Authority (HKMA) and the Hong Kong Association of Banks (HKAB) have introduced new banking guidelines aimed at assisting elderly customers and individuals with disabilities. This initiative is part of Hong Kong's efforts to promote its silver economy, focusing on the needs of its aging population. The guidelines are designed to enhance the banking experience for these specific demographics and provide them with better access to financial services. This move signifies a step forward in addressing the unique requirements of elderly and disabled individuals in the banking sector.
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