Amazon is ending its palm ID system for retail, Amazon One, as it closes physical stores

GeekWire
2026.01.28 11:07
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Amazon is discontinuing its Amazon One palm recognition ID system for retail, effective June 3, 2026, as part of a broader retreat from physical retail. The company will delete all user data, including palm data. This decision coincides with the closure of 72 Amazon Go and Amazon Fresh stores, focusing instead on Whole Foods and grocery delivery. Amazon One, launched in 2020, aimed to streamline in-store payments but faced privacy concerns. Some locations may remove devices before the official discontinuation date, although it will remain available for healthcare check-ins.