ZAWYA-PRESSR: The Game LLC obtains WLA Level 2 Responsible Gaming certification strengthening its gaming governance

Abu Dhabi, UAE – The Game LLC, a member of the World Lottery Association (WLA) and operator of The UAE Lottery, is proud to have obtained Level 2 certification under the WLA Responsible Gaming Framework, a recognized industry benchmark, with certification support provided by DigitalRG.The Game LLC is the only licensed lottery operator in the UAE to achieve this certification. The achievement marks progress from a foundational commitment to responsible gaming principles toward a more structured responsible gaming program. It reflects governance, defined by processes and accountability implemented across the organization.A spokesperson for The UAE Lottery said: “This certification marks a step forward in how The UAE Lottery is operated, with responsible play embedded into the program as it grows. After attaining membership of the World Lottery Association, we focused on further strengthening our alignment with international best practices, leading to the achievement of WLA Responsible Gaming Level 2 certification. As an entity licensed by the GCGRA to operate the UAE’s first and only federally licensed lottery, this certification reflects our commitment to clear player safeguards and continuous improvement as the lottery continues to grow. Our goal is simple. We want to keep the experience exciting while making sure players have the guidance and support they need.”Building Trust at ScaleSince launch, The UAE Lottery has brought together over 800,000 players across the UAE and awarded over AED 165 million in prizes. With weekly draws now part of the portfolio, anticipation continues to build with every new chance to win. As participation grows, trusted standards matter. WLA Level 2 is a widely recognized global benchmark in the lottery sector and supports confidence in how responsible play is managed as the experience scales.Certification AssessmentThe Level 2 submission was reviewed by an Independent Assessment Panel, which evaluated The Game LLC’s plans to strengthen its responsible gaming program following a self-assessment and gap analysis, as well as its priorities for future development.The submission demonstrated how the responsible gaming program addresses the WLA Responsible Gaming Principles across key areas. These included RG research, employee training, retailer program, game design, remote channels, player education, treatment referral, stakeholder engagement, and reporting and measurement.The UAE Lottery is regulated by the General Commercial Gaming Regulatory Authority (GCGRA), the UAE’s federal commercial gaming regulator. The Game LLC was awarded the UAE’s first-ever national lottery license in July 2024, and The UAE Lottery launched in November 2024.To learn more about The UAE Lottery, please visit: www.theuaelottery.aeSend us your press releases to pressrelease.zawya@lseg.comDisclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.