JD.com's robot order volume increased by 150%

AASTOCKS
2026.02.20 06:28

JD.com (09618.HK) stated that driven by the robot program during the Year of the Horse Spring Festival Gala, within two hours of the gala's broadcast, the search volume for robots on the platform increased by over 300%, customer service inquiries rose by 460%, and order volume grew by 150%. New orders came from over 100 cities nationwide, covering first-tier cities to county-level markets.

JD LOGISTICS (02618.HK) indicated that as the consumption of robots continues to rise, the demand for related after-sales services has also increased. Since the beginning of this year, the number of robot repair orders serviced by JD has been steadily growing. To address this, JD LOGISTICS has established a comprehensive after-sales repair and maintenance service system, currently operating repair centers in 8 major provinces across the country, servicing cutting-edge technology products such as humanoid robots, AI robots, and quadruped robots, as well as providing repair and maintenance services for various household robots like vacuum robots, with on-site repair services available in 10 cities including Beijing, Shanghai, Guangzhou, and Shenzhen

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