Cainiao is the first to launch the "Next-Day Delivery Late Compensation" service in Hong Kong, with a maximum compensation of 60 RMB per order.
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Alibaba's subsidiary Cainiao has recently launched the "Next-Day Delivery, Guaranteed Compensation for Late Delivery" service in Hong Kong. Packages sent from mainland China's Cainiao warehouses can be delivered to Hong Kong's pickup points or directly to customers' hands by the second day at the latest. If the delivery is not made within the promised timeframe, Cainiao will proactively compensate each order with up to 60 RMB.
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