According to Dolphin Research APP, some early users of Apple's iPhone 15 Pro and Pro Max have complained that these new devices get too hot during use or charging, which could potentially be a setback for the company's flagship products.
These complaints have spread on online forums and social media networks such as Reddit and X. Users have reported that the back or sides of the phone feel hot when playing games, making phone calls, or using FaceTime video chat. For some users, this issue is more prominent when the device is charging.
The iPhone accounts for about half of Apple's revenue, and new models undergo rigorous scrutiny to prevent any potential defects. Sometimes issues arise unexpectedly, and Apple must address them through software updates or other fixes, but usually, the problems resolve themselves.
Apple also has strict testing procedures in place to identify any defects before the iPhone goes into mass production.
Device heating is not an uncommon phenomenon, especially considering the fast chargers that power modern devices. The question now is whether the high temperature issue will persist and exceed consumer tolerance.
This problem may be caused or exacerbated by the iPhone's setup process. When users receive a new phone, the process of re-downloading all apps, data, and photos from iCloud can be a lengthy and processor-intensive task. Some users speculate that certain background-running apps, such as Instagram or Uber, may also be contributing factors.
The iPhone 15 Pro and Pro Max feature the new A17 chip, which has a more powerful graphics engine. This component is designed to enhance gaming performance and may be a contributing factor. The latest iPhone models also use a titanium frame, replacing the stainless steel material used since 2017.
Prior to this, there were customer complaints about the FineWoven material used in the iPhone 15 cases. Some customers found that this fabric, which replaces leather, is easily scratched and gets dirty more easily. The use of FineWoven material is part of Apple's environmental initiative.

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Some early users of the Apple iPhone 15 Pro and Pro Max have complained that these new devices get too hot during use or while charging.

Apple's new product encounters setbacks as users complain about severe heating issues with the iPhone 15 Pro.