China Unicom's smart customer service problem resolution rate reached 98.9% in September
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According to the Zhitong Finance APP, China Unicom announced that by September 2025, the cumulative number of ubiquitous smart connection users is expected to reach approximately 1.234 billion, the cumulative number of 5G network users is expected to reach approximately 225 million, and the cumulative number of IoT terminal connections is expected to reach approximately 703 million. The number of customers for 5G industry virtual private network services is 21,688, and by September 2025, the problem resolution rate for smart customer service customers is expected to reach 98.9%
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