ACI Worldwide Reports 27% Year-Over-Year Transaction Volume Increase During Holiday Season
ACI Worldwide reported a 27% increase in transaction volume during Black Friday to Cyber Monday, with a fraud decision approval rate of 98%. Mobile shopping rose by 30%, while average transaction value decreased to $131. Friendly fraud is expected to rise by 25%, with disputed transaction values increasing to $291. The growth is attributed to frictionless eCommerce and social media influence. ACI's AI-powered platform optimizes fraud prevention and customer experience.
ACI Worldwide Inc. reported a 27% year-over-year increase in transactional volume during the Black Friday to Cyber Monday period. The company achieved an industry-leading fraud decision approval rate of 98%, surpassing the market average of 95%. The average transaction value declined by $3 year-over-year to $131, while mobile device shopping increased by 30%. ACI Worldwide also highlighted a 25% expected rise in ‘friendly fraud’ between Thanksgiving and Cyber Monday, with the average disputed transaction value reaching $291, a 21% increase compared to the previous year. The company attributes the growth in friendly fraud to frictionless eCommerce, increased social media influence, and the complexity of omnichannel retailing. ACI Worldwide’s AI-powered Payments Intelligence platform is designed to optimize fraud prevention and customer experience across the entire payment journey. Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ACI Worldwide Inc. published the original content used to generate this news brief via Business Wire (Ref. ID: 20251124654518) on November 25, 2025, and is solely responsible for the information contained therein. © Copyright 2025 - Public Technologies (PUBT)
