OpenSys, OKI team up to launch next-generation self-service banking platform

Malaysia-based technology firm OpenSys (M) Berhad announced Monday the launch of the Horizon Series, a next-generation self-service banking platform developed through a strategic collaboration between its subsidiary, OpenSys Technologies Sdn Bhd, and Oki Electric Industry Co., Ltd (OKI). OpenSys said in a statement that Horizon Series is the first cash recycling self-service banking platform designed and manufactured in Malaysia by OpenSys Technologies, incorporating a cash recycling module provided by OKI. Built on OKI’s globally proven cash recycling foundation, the Horizon Series brings together technologies from both OpenSys Technologies and OKI into a single, unified self-service banking platform. The Horizon Series is designed to support banks navigating structural shifts in branch banking, where cost efficiency, automation, and regulatory resilience are increasingly critical. By consolidating multiple self-service functions onto a single enterprise-grade platform, financial institutions can modernize branch operations, optimize cash economics, and expand service availability without increasing operational complexity. At its core, the platform enables cash recycling by allowing deposited cash to be reused for withdrawals. This improves cash utilization, reduces idle cash holdings, lowers cash-in-transit and insurance costs, and decreases replenishment frequency. Combining deposit and withdrawal functions within a single device also allows banks to reduce the number of machines per branch, improve uptime in high-traffic locations, and streamline day-to-day cash operations. Beyond cash handling, the Horizon Series is designed as a modular, long-term platform rather than a fixed-function device. Banks can deploy core cash services initially and progressively enable additional capabilities such as cheque deposit, instant card issuance, payments, biometric authentication, and digital service integration, without replacing hardware. This upgrade-in-place approach extends asset life, reduces future capital expenditure, and supports more predictable platform economics over time. The platform also supports the evolution of self-service terminals into interactive service touchpoints. With integrated digital services, AI-enabled capabilities, and remote assistance, banks can deliver more complex transactions through self-service channels, reduce reliance on on-site staff, and extend service availability beyond traditional branch hours. Security and compliance are embedded across both hardware and software layers of the Horizon Series. The platform supports industry-standard certifications, advanced anti-skimming measures, transaction imaging, secure cash handling, and biometric authentication, enabling deployment in regulated banking environments without compromising customer experience. “The Horizon Series is designed to help banks improve cash economics while rethinking the role of self-service in a digital-first banking environment, “It provides a resilient, upgradeable platform that allows financial institutions to consolidate operations, expand services, and adapt over time without repeated infrastructure replacement,” said Denis Koay, Group Chief Commercial Officer of OpenSys and Co-Chief Executive Officer of OpenSys Technologies. Meanwhile, Shotaro Nakatsu, Executive Officer and Head of the Enterprise Solutions Division, OKI, said OKI’s cash recycling technology has been deployed globally across diverse banking environments. “Through this collaboration with OpenSys Technologies, we are extending that proven foundation into a locally assembled platform that supports more efficient branch operations and the evolving needs of self-service banking,” he added. The Horizon Series will be commercially available from January 2026, with configurations tailored to local regulatory, operational, and market requirements across the region, according to the statement. Malaysia to strengthen digital economy partnerships