Q2 FY2026 EarningsQ2 FY26 results presented a significant miss on both top and bottom lines: revenue was $9.19M vs. $10.35M expected (-11.16%), and GAAP Net Loss was $4.42M vs. $3.51M expected. The revenue miss was primarily driven by a 28% YoY decline in legacy Software Services, which was not fully offset by the inorganic contribution from the newly acquired Customer Engagement segment. GAAP EPS of -$1.56 beat the -$3.43 consensus, though this was entirely due to significant share dilution from convertible debt settlements rather than operational performance.