Q2 FY2026 EarningsQ2 FY26 results significantly missed consensus across all primary P&L metrics, with revenue of $455.5M vs. $477.9M expected and a GAAP EPS of -$0.31 vs. a projected +$0.06. Both TTEC Engage and TTEC Digital reported YoY revenue declines of 12.1% and 8.5% respectively, driven by client attrition and lower recurring revenue. Operating income of $11.0M fell 55.6% short of the $24.8M consensus as margin compression worsened. While the company breached its 3.75x net leverage covenant (actual 3.85x), a waiver and credit amendment were secured, alongside the announcement of a strategic review for the TTEC Digital business.
Financial report interval: 2026.03.30 - 2026.06.30
Overview: TeleTech(TTEC) the Revenue is 455.5 M (-11.31%), Miss estimate;the EBIT is 11.01 M (-41.68%), Miss estimate;the EPS is -0.31 (-82.35%), Miss estimate.
Actual
YoY
Estimate
YoY
Vs estimate
YoY
RevenueMiss expectations
0.46B11.31%
0.48B6.94%
-0.02B4.37%
EBITMiss expectations
0.01B41.68%
0.02B31.30%
-0.01B72.98%
EPSMiss expectations
-0.3182.35%
0.0633137.25%
-0.3733219.60%
Revenue
ActualEstimateUnit: USD
qf
EBIT
ActualEstimateUnit: USD
qf
Net income
ActualEstimateUnit: USD
qf
EPS
ActualEstimateUnit: USD
qf