<h4><em>在评估全球 BPO 公司的 OA500 指数中位列全球前 17</em></h4>
<p>新加坡 - Media OutReach Newswire -2025 年 5 月 7 日- TDCX 是一家领先的全球业务流程外包（BPO）公司，专注于技术和蓝筹公司，继续保持在 2025 年外包加速器（OA）500 指数中东南亚 BPO 的首位。该公司在全球排名中上升至第 17 位。</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png"/></p>
<p>TDCX 集团首席运营官 Angie Tay 女士表示：“在一个日益被波动和不确定性定义的世界中，客户体验是品牌最强大的信任建立者之一。当客户体验做得好时，它能增强关系、推动忠诚度，并提升客户终身价值——使其成为增长的关键杠杆。</p>
<p>“在 TDCX，我们不断投资于帮助客户大规模提供卓越客户体验所需的能力和人才。我们收购 Open Access BPO 和扩展基于 AI 的解决方案反映了这一承诺。外包加速器对 TDCX 在全球外包客户体验领域的认可，是我们致力于提供卓越客户体验服务的证明，也是对我们 2 万名每天提供世界级支持的团队的致敬。我们感谢外包加速器给予的这一荣誉。”</p>
<p>外包加速器创始人兼首席执行官 Derek Gallimore 先生表示：“TDCX 与其他 BPO 的不同之处在于其卓越的将技术创新与人类专业知识相结合的能力，为客户提供卓越的成果。TDCX 是现代企业在当今数字优先的商业环境中日益依赖的外包金标准的典范。”</p>
<p>TDCX AI 最近推出了一项 AI 赋能计划，旨在让一批客户体验代理学习机器学习基础、自然语言处理和 AI 伦理。在 Google Cloud Skills Boost 主办的课程中，完成该计划的代理获得了专业认证，确立了 TDCX 专业人士在行业内作为合格 AI 从业者的地位。该举措与 TDCX 更广泛的目标一致，即培养一支能够利用 AI 工具提高效率并从商业智能数据中提取可操作见解的未来准备型劳动力。</p>
<p>该指数评估了全球 3200 多家 BPO 公司，基于其全球网络实力和对卓越的承诺。评估因素包括地理覆盖范围以及在线知名度和声誉等定性指标——通过员工评价、LinkedIn 互动以及来自 Crunchbase、Glassdoor 和 Zoom Info 的全面第三方分析进行衡量。</p>
<p>标签：#TDCX</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></p>
<p>https://www.tdcx.com</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png"/></p>
<p>https://sg.linkedin.com/company/tdcxgroup</p>
<p>发布者对本公告内容负全部责任。</p>
<h4>关于 TDCX</h4>
<p>总部位于新加坡的 TDCX 是一家领先的全球业务流程外包（BPO）公司，提供客户体验（CX）解决方案、销售和数字营销服务，以及针对各行业客户的内容审核。这些行业包括数字广告和社交媒体、电子商务、金融科技、游戏、健康科技、媒体、技术以及旅游和酒店。</p>
<p>TDCX 专注于帮助公司实现未来，其智能、可扩展的方法——以创新和运营精确为驱动——使其成为寻求切实成果的公司的关键合作伙伴。TDCX 在全球 39 个地点拥有超过 2 万名员工，为客户在亚洲、欧洲和美国提供全面覆盖。欲了解更多信息，请访问</p>
<table>
<thead>
<tr>
<th></th>
</tr>
</thead>
<tbody>
<tr>
<td><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></td>
</tr>
<tr>
<td></td>
</tr>
</tbody>
</table>
<p>www.tdcx.com。</p>
<p><img src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253"/></p>

<p>TDCX 在 2025 年的 Outsource Accelerator (OA) 500 指数中保持了作为东南亚领先的外包服务提供商的地位，全球排名第 17。该公司强调客户体验在建立品牌信任和忠诚度中的重要性。TDCX 最近的举措包括收购 Open Access BPO 和为客户体验代理推出人工智能赋能计划。OA500 指数评估了超过 3,200 家外包公司，基于它们的全球网络和对卓越的承诺。TDCX 总部位于新加坡，在 39 个地点雇佣了超过 20,000 名员工，提供各种客户体验解决方案</p>

<h4><em>Among top 17 globally in OA500 Index that evaluates BPO firms worldwide</em></h4>
<div class="lb-trans"><h4><em>在评估全球 BPO 公司的 OA500 指数中位列全球前 17</em></h4>
</div><p>SINGAPORE - Media OutReach Newswire - 7 May 2025 - TDCX, a leading global business process outsourcing (BPO) company for technology and blue-chip companies, has retained its rank as the top Southeast Asian BPO in the Outsource Accelerator (OA) 500 2025 Index. The company also moved up in global rankings to 17th this year.</p>
<div class="lb-trans"><p>新加坡 - Media OutReach Newswire -2025 年 5 月 7 日- TDCX 是一家领先的全球业务流程外包（BPO）公司，专注于技术和蓝筹公司，继续保持在 2025 年外包加速器（OA）500 指数中东南亚 BPO 的首位。该公司在全球排名中上升至第 17 位。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png" alt="" original-src="https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png"/></p>
<p>Ms. Angie Tay, Group Chief Operating Officer, TDCX, said, &#34;In a world increasingly defined by volatility and uncertainty, customer experience is one of the most powerful trust builders for brands. When done well, it strengthens relationships, drives loyalty, and enhances customer lifetime value—making it a key lever for growth.</p>
<div class="lb-trans"><p>TDCX 集团首席运营官 Angie Tay 女士表示：“在一个日益被波动和不确定性定义的世界中，客户体验是品牌最强大的信任建立者之一。当客户体验做得好时，它能增强关系、推动忠诚度，并提升客户终身价值——使其成为增长的关键杠杆。</p>
</div><p>&#34;At TDCX, we invest continually in the capabilities and talent needed to help our clients deliver exceptional CX at scale. Our acquisition of Open Access BPO and expansion of AI-driven solutions reflect this commitment. Outsource Accelerator's recognition of TDCX being among the top firms globally for outsourced CX is a testament to our commitment to providing excellent CX services and a tribute to our 20,000-strong team who are delivering world-class support every day. We thank Outsource Accelerator for this honor.&#34;</p>
<div class="lb-trans"><p>“在 TDCX，我们不断投资于帮助客户大规模提供卓越客户体验所需的能力和人才。我们收购 Open Access BPO 和扩展基于 AI 的解决方案反映了这一承诺。外包加速器对 TDCX 在全球外包客户体验领域的认可，是我们致力于提供卓越客户体验服务的证明，也是对我们 2 万名每天提供世界级支持的团队的致敬。我们感谢外包加速器给予的这一荣誉。”</p>
</div><p>Mr. Derek Gallimore, Founder and CEO of Outsource Accelerator, said, &#34;What sets TDCX apart from other BPOs is its remarkable ability to blend technological innovation with human expertise, delivering superior results for their clients. TDCX exemplifies the gold standard in outsourcing that modern enterprises increasingly depend on in today's digital-first business environment.&#34;</p>
<div class="lb-trans"><p>外包加速器创始人兼首席执行官 Derek Gallimore 先生表示：“TDCX 与其他 BPO 的不同之处在于其卓越的将技术创新与人类专业知识相结合的能力，为客户提供卓越的成果。TDCX 是现代企业在当今数字优先的商业环境中日益依赖的外包金标准的典范。”</p>
</div><p>TDCX AI recently rolled out an AI enablement program for a batch of customer experience agents to learn about machine learning fundamentals, natural language processing, and AI ethics. In the course of the lessons hosted by Google Cloud Skills Boost, agents who completed the program were granted a professional certification, establishing TDCX professionals as qualified AI practitioners in the industry. This initiative aligns with TDCX's broader goal of cultivating a future-ready workforce skilled in leveraging AI tools for enhanced efficiency and extracting actionable insights from business intelligence data.</p>
<div class="lb-trans"><p>TDCX AI 最近推出了一项 AI 赋能计划，旨在让一批客户体验代理学习机器学习基础、自然语言处理和 AI 伦理。在 Google Cloud Skills Boost 主办的课程中，完成该计划的代理获得了专业认证，确立了 TDCX 专业人士在行业内作为合格 AI 从业者的地位。该举措与 TDCX 更广泛的目标一致，即培养一支能够利用 AI 工具提高效率并从商业智能数据中提取可操作见解的未来准备型劳动力。</p>
</div><p>The index evaluates more than 3,200 BPO companies worldwide based on their global network strength and commitment to excellence. Assessment factors include geographic footprint alongside qualitative metrics such as online prominence and reputation - measured through employee reviews, LinkedIn engagement, and comprehensive third-party analysis from Crunchbase, Glassdoor and Zoom Info.</p>
<div class="lb-trans"><p>该指数评估了全球 3200 多家 BPO 公司，基于其全球网络实力和对卓越的承诺。评估因素包括地理覆盖范围以及在线知名度和声誉等定性指标——通过员工评价、LinkedIn 互动以及来自 Crunchbase、Glassdoor 和 Zoom Info 的全面第三方分析进行衡量。</p>
</div><p>Hashtag: #TDCX</p>
<div class="lb-trans"><p>标签：#TDCX</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></p>
<p>https://www.tdcx.com</p>
<div class="lb-trans"><p>https://www.tdcx.com</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png"/></p>
<p>https://sg.linkedin.com/company/tdcxgroup</p>
<div class="lb-trans"><p>https://sg.linkedin.com/company/tdcxgroup</p>
</div><p>The issuer is solely responsible for the content of this announcement.</p>
<div class="lb-trans"><p>发布者对本公告内容负全部责任。</p>
</div><h4>About TDCX</h4>
<div class="lb-trans"><h4>关于 TDCX</h4>
</div><p>Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.</p>
<div class="lb-trans"><p>总部位于新加坡的 TDCX 是一家领先的全球业务流程外包（BPO）公司，提供客户体验（CX）解决方案、销售和数字营销服务，以及针对各行业客户的内容审核。这些行业包括数字广告和社交媒体、电子商务、金融科技、游戏、健康科技、媒体、技术以及旅游和酒店。</p>
</div><p>With a focus on helping companies enable the future,TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit</p>
<div class="lb-trans"><p>TDCX 专注于帮助公司实现未来，其智能、可扩展的方法——以创新和运营精确为驱动——使其成为寻求切实成果的公司的关键合作伙伴。TDCX 在全球 39 个地点拥有超过 2 万名员工，为客户在亚洲、欧洲和美国提供全面覆盖。欲了解更多信息，请访问</p>
</div><table>
<thead>
<tr>
<th></th>
</tr>
</thead>
<tbody>
<tr>
<td><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></td>
</tr>
<tr>
<td></td>
</tr>
</tbody>
</table>
<div class="lb-trans"><table>
<thead>
<tr>
<th></th>
</tr>
</thead>
<tbody>
<tr>
<td><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></td>
</tr>
<tr>
<td></td>
</tr>
</tbody>
</table>
</div><p>www.tdcx.com.</p>
<div class="lb-trans"><p>www.tdcx.com。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253" alt="" original-src="https://track.media-outreach.com/index.php/WebView/379892/19253"/></p>

TDCX 继续保持其作为东南亚顶级外包客户体验服务提供商的地位