<p>富国银行据报道拒绝向一位因冒充该银行员工的诈骗者而损失数千美元的客户进行赔偿。</p>
<p>休斯顿居民香农·斯库尔克拉夫特表示，她在接到一通自称是富国银行员工的电话后损失了 13,000 美元，FOX 26 报道。</p>
<p>斯库尔克拉夫特表示，来电者提醒她可能有欺诈性收费发生在她的账户上，这一假象因诈骗者知道她最近合法消费的情况而变得可信。</p>
<p>随后，诈骗者告诉斯库尔克拉夫特，会有人到她家来剪掉或收走她的富国银行借记卡。</p>
<p>类似的诈骗事件也影响了其他富国银行客户。最近的报道显示，诈骗者说服银行客户他们的账户存在风险，欺骗他们放弃个人识别码，剪掉银行卡，然后与某人见面以交出剪掉的卡片，从而使盗贼能够提取资金或转移账户中的钱。</p>
<p>在之前的案例中，当受害者向银行请求退款时，富国银行拒绝了他们的请求。然而，当媒体对此事进行调查时，银行的决定发生了变化。</p>
<p>同样，富国银行在媒体介入后才同意向斯库尔克拉夫特退款她被盗的 13,000 美元。</p>
<p>斯库尔克拉夫特表示，</p>

富国银行

<p>富国银行最初拒绝向休斯顿居民香农·斯库尔克拉夫特（Sharon Schoolcraft）赔偿她因一名冒充银行员工的诈骗者而损失的 13,000 美元。该诈骗涉及来电者提醒她有欺诈性收费，并说服她剪断自己的借记卡。类似的诈骗也针对其他客户，导致了重大损失。在媒体介入并突出这一问题后，银行改变了立场，同意退款给斯库尔克拉夫特</p>

<p>Wells Fargo reportedly refused to reimburse a customer who lost thousands of dollars to scammers posing as the banking giant’s employees.</p>
<div class="lb-trans"><p>富国银行据报道拒绝向一位因冒充该银行员工的诈骗者而损失数千美元的客户进行赔偿。</p>
</div><p>Houston resident Sharon Schoolcraft says she lost $13,000 after receiving a call from someone claiming to be working at Wells Fargo, reports FOX 26.</p>
<div class="lb-trans"><p>休斯顿居民香农·斯库尔克拉夫特表示，她在接到一通自称是富国银行员工的电话后损失了 13,000 美元，FOX 26 报道。</p>
</div><p>Schoolcraft says the caller alerted her to possible fraudulent charges made to her account, a facade made believable by the fact that the scammer knew about recent charges she had legitimately made.</p>
<div class="lb-trans"><p>斯库尔克拉夫特表示，来电者提醒她可能有欺诈性收费发生在她的账户上，这一假象因诈骗者知道她最近合法消费的情况而变得可信。</p>
</div><p>The scammer subsequently told Schoolcraft that someone would come to her home to cut up or collect her cut-up Wells Fargo debit card.</p>
<div class="lb-trans"><p>随后，诈骗者告诉斯库尔克拉夫特，会有人到她家来剪掉或收走她的富国银行借记卡。</p>
</div><p>Similar scams have affected other Wells Fargo customers. Recent reports suggest a trend of scammers convincing the bank’s customers that their accounts are at risk, tricking them into giving up their PINs, cutting up their bank cards and then meeting someone in person to hand over the cut-up cards so the thieves can either withdraw funds or transfer money out of the accounts.</p>
<div class="lb-trans"><p>类似的诈骗事件也影响了其他富国银行客户。最近的报道显示，诈骗者说服银行客户他们的账户存在风险，欺骗他们放弃个人识别码，剪掉银行卡，然后与某人见面以交出剪掉的卡片，从而使盗贼能够提取资金或转移账户中的钱。</p>
</div><p>In previous instances, when requesting a refund from the bank, the victims were denied by Wells Fargo. However, the bank’s decision changed when the media investigated the matter.</p>
<div class="lb-trans"><p>在之前的案例中，当受害者向银行请求退款时，富国银行拒绝了他们的请求。然而，当媒体对此事进行调查时，银行的决定发生了变化。</p>
</div><p>Similarly, Wells Fargo only agreed to refund Schoolcraft her stolen $13,000 after the media got involved.</p>
<div class="lb-trans"><p>同样，富国银行在媒体介入后才同意向斯库尔克拉夫特退款她被盗的 13,000 美元。</p>
</div><p>Says Schoolcraft,</p>
<div class="lb-trans"><p>斯库尔克拉夫特表示，</p>
</div>

富国银行拒绝赔偿客户因银行欺诈而损失的 13,000 美元——客户最终是如何成功获得退款的