<p>德国超市连锁 Aldi 在美国拥有狂热的追随者，他们对客户服务情有独钟。从店铺布局到购物车上的黄色挂钩，这家实惠的杂货商在结账流程中也注重效率。</p>
<p>许多习惯于在结账时排长队并且有员工在扫描商品的杂货店顾客，第一次来到 Aldi 时可能会感到惊讶。首先，收银员在结账过程中是坐着的，这背后的原因实际上是数据证明的：这使他们能够更快地完成每笔交易。Aldi 的一名员工 Jonah 告诉 Mental Floss：“Aldi 表示，收银员坐在收银台上是因为根据他们的测试，这样可以更快地扫描商品。我们每天结束时会收到我们的扫描统计报告。” 这种方法似乎得到了顾客的认可，他们欣赏快速的结账体验。</p>
<p>阅读更多：25 款 Aldi 自有品牌意大利面，排名从最差到最好</p>
<h2>收银台如何最大化效率</h2>
<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/IeNGSp2GLoimrcm4ZYjlJg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/6911d45a6caec3961855b1c6522cfc4d?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/IeNGSp2GLoimrcm4ZYjlJg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/6911d45a6caec3961855b1c6522cfc4d"/></p>
<p>Aldi 结账区，传送带上有菠萝 - The Image Party/Shutterstock</p>
<p>收银台本身的设计旨在最大化效率，帮助当前负责收银的员工尽可能快地完成工作。当然，收银台上有一个标准的滚动办公椅，坐在一个小平台上，平台边缘有一个小唇缘，以防椅子掉落。这个平台将收银员放在购物车的高度，使他们能够以最少的移动将您的购买从传送带转移到扫描器，再到购物车。</p>
<p>收银台下方有一个脚踏板，帮助员工在扫描时保持良好的姿势。一些员工会将一只脚放在脚踏板上，另一只脚放在购物车上，以防购物车移动或被顾客拿走。第一次进入 Aldi 时可能会感到震惊，但这些在欧洲和部分亚洲地区是常见的做法。</p>
<p>然而，这并不是一个完美的系统。员工表示，以这种速度反复扫描杂货导致他们出现了腕管综合症和其他关节问题。一位 Reddit 用户形容这对身体来说是 “地狱”，并表示坐在收银台上的体验非常活跃，而不是休息。但这就是杂货价格如此便宜的原因！</p>
<h2>Aldi 员工制定策略以提高交易统计</h2>
<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/I5KQnbT8sdzgf0srVbDQag--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/f6accc169489ea0a9faac9bbfbd04472?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/I5KQnbT8sdzgf0srVbDQag--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/f6accc169489ea0a9faac9bbfbd04472"/></p>
<p>繁忙的 Aldi 结账队伍 - Bloomberg/Getty Images</p>
<p>就像职业运动员可能会比较击球率一样，一些 Aldi 员工分享数字并积极制定策略以提高这些数字。一位 Reddit 帖子询问：“其他 Aldi 员工，我该如何提高我的扫描速度？” 一位来自中西部的 Aldi 班次经理表示，他们商店的目标是每小时扫描平均 1200 件商品，并提供了一些建议。首先，收银员应该努力将商品引导到购物车中，而不是逐个拾起每件商品并将其放在购物车的特定位置。</p>
<p>“这有点科学，因为你不想太粗暴以免损坏商品，” 班次经理建议。“然而，90% 的顾客理解我们工作得非常快，只要你不把面包放在购物车底部，就应该没问题。”</p>
<p>另一位班次经理建议在订单之间暂停计时，以减少任何空闲时间。例如，如果顾客还没有完成将商品放到传送带上，暂停并等待所有商品到位可以帮助交易更顺利进行。</p>
<p>“如果你的顾客还没有准备好，即使只是几秒钟，立刻按下你的 1 代码停止计时，” 用户警告道。“因为顾客还没有给你下一个购物车，或者他们在问问题等，等待 10 秒钟就是在浪费你的速度，无法控制。”</p>
<h2>Aldi 如何简化杂货扫描的其他方法</h2>
<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/ocpaZTONTMz0vUiTGzy1LA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/7713a65f07fa49c0d10ce10adc6b1be5?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/ocpaZTONTMz0vUiTGzy1LA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/7713a65f07fa49c0d10ce10adc6b1be5"/></p>
<p>Aldi 员工扫描杂货 - Bloomberg/Getty Images</p>
<p>收银员坐着扫描商品只是帮助改善交易流程的策略之一，但还有其他一些 Aldi 结账效率旨在让顾客尽快进出。首先，顾客可能会注意到 Aldi 商品上有多个大型条形码。这些条形码很有用，因此员工不必将商品摆放得刚好，以便扫描条形码，而可以快速将产品在扫描器前经过，而不必过于担心其方向。</p>
<p>接下来，收银员通常会在扫描过程尚未完成之前，提示顾客将他们的借记卡或信用卡插入机器。“鼓励我们的顾客在我们扫描时提前插入他们的卡，可以使支付过程几乎瞬间完成，而不是让顾客等我们完成扫描，然后再拿出他们的卡插入，” Jonah 告诉 Mental Floss。</p>
<p>想要了解更多？注册免费的 Daily Meal 通讯，获取美味食谱、烹饪技巧、厨房窍门等，直接送到您的邮箱。</p>
<p>阅读原文请访问 Daily Meal。</p>

<p>Aldi 的收银员在为顾客结账时坐着，以提高效率，使他们能够更快地处理交易。这种方法得到了数据的支持，旨在减少移动并最大化结账速度。收银台的设置包括椅子和脚踏板，以帮助保持良好姿势，尽管快速扫描可能会导致员工关节问题。Aldi 鼓励员工制定策略以提高交易速度，利用引导商品入购物车和有效管理空闲时间等技巧。商店的结账流程通过在产品上设置多个条形码进一步简化，以便更快扫描</p>

<p>Aldi, the German supermarket chain that has developed a cult-like following in America, is obsessed with customer service. From its store layouts to the handy yellow hooks on its carts, the affordable grocer's focus on efficiency extends to the checkout process too.</p>
<div class="lb-trans"><p>德国超市连锁 Aldi 在美国拥有狂热的追随者，他们对客户服务情有独钟。从店铺布局到购物车上的黄色挂钩，这家实惠的杂货商在结账流程中也注重效率。</p>
</div><p>Many grocery store shoppers who are used to long lines at the checkout and an employee standing as they scan items may be surprised during their first trip to Aldi. For one thing, cashiers are seated at the register during the checkout process and the reason behind it is actually data-proven: It allows them to ring up and execute each transaction faster. &#34;Aldi says that cashiers sit at the register because, according to their testing, it allows us to ring up items faster,&#34; Jonah, an Aldi employee, told Mental Floss. &#34;We are given reports at the end of each day for our ringing statistics.&#34; The method appears to resonate well with customers, who appreciate the quick checkout experience.</p>
<div class="lb-trans"><p>许多习惯于在结账时排长队并且有员工在扫描商品的杂货店顾客，第一次来到 Aldi 时可能会感到惊讶。首先，收银员在结账过程中是坐着的，这背后的原因实际上是数据证明的：这使他们能够更快地完成每笔交易。Aldi 的一名员工 Jonah 告诉 Mental Floss：“Aldi 表示，收银员坐在收银台上是因为根据他们的测试，这样可以更快地扫描商品。我们每天结束时会收到我们的扫描统计报告。” 这种方法似乎得到了顾客的认可，他们欣赏快速的结账体验。</p>
</div><p>Read more: 25 Aldi Store-Brand Pastas, Ranked Worst To Best</p>
<div class="lb-trans"><p>阅读更多：25 款 Aldi 自有品牌意大利面，排名从最差到最好</p>
</div><h2>How the Register Maximizes Efficiency</h2>
<div class="lb-trans"><h2>收银台如何最大化效率</h2>
</div><p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/IeNGSp2GLoimrcm4ZYjlJg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/6911d45a6caec3961855b1c6522cfc4d" alt="" original-src="https://s.yimg.com/ny/api/res/1.2/IeNGSp2GLoimrcm4ZYjlJg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/6911d45a6caec3961855b1c6522cfc4d"/></p>
<p>Aldi checkout area with pineapples on conveyor belt - The Image Party/Shutterstock</p>
<div class="lb-trans"><p>Aldi 结账区，传送带上有菠萝 - The Image Party/Shutterstock</p>
</div><p>The register itself is built to maximize efficiency and help the employee currently assigned to the register do their job as fast as possible. Of course, there is a standard looking rolling office chair sitting atop a platform with a small lip to keep the chair from falling off. The platform puts the cashier right at cart level, giving them the ability to move your purchase from conveyor belt, to scanner, to cart with the least amount of movement possible.</p>
<div class="lb-trans"><p>收银台本身的设计旨在最大化效率，帮助当前负责收银的员工尽可能快地完成工作。当然，收银台上有一个标准的滚动办公椅，坐在一个小平台上，平台边缘有一个小唇缘，以防椅子掉落。这个平台将收银员放在购物车的高度，使他们能够以最少的移动将您的购买从传送带转移到扫描器，再到购物车。</p>
</div><p>Underneath the register is a foot rest to help the worker with their posture as they ring you up. Some workers keep one foot on the foot rest, and one on the cart to keep it from moving or from getting taken by a customer. It may seem shocking to see the first time you enter an Aldi, but these are common practices in Europe and parts of Asia.</p>
<div class="lb-trans"><p>收银台下方有一个脚踏板，帮助员工在扫描时保持良好的姿势。一些员工会将一只脚放在脚踏板上，另一只脚放在购物车上，以防购物车移动或被顾客拿走。第一次进入 Aldi 时可能会感到震惊，但这些在欧洲和部分亚洲地区是常见的做法。</p>
</div><p>This is not a perfect system, however. Employees have said that the repeated motion of scanning groceries at that speed has led to them developing carpal tunnel syndrome and other joint issues. One Redditor described it as &#34;hell on the body,&#34; and the experience of sitting at the register as very active as opposed to restful. But this is how the groceries are so cheap!</p>
<div class="lb-trans"><p>然而，这并不是一个完美的系统。员工表示，以这种速度反复扫描杂货导致他们出现了腕管综合症和其他关节问题。一位 Reddit 用户形容这对身体来说是 “地狱”，并表示坐在收银台上的体验非常活跃，而不是休息。但这就是杂货价格如此便宜的原因！</p>
</div><h2>Aldi employees strategize on how to boost their transaction stats</h2>
<div class="lb-trans"><h2>Aldi 员工制定策略以提高交易统计</h2>
</div><p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/I5KQnbT8sdzgf0srVbDQag--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/f6accc169489ea0a9faac9bbfbd04472" alt="" original-src="https://s.yimg.com/ny/api/res/1.2/I5KQnbT8sdzgf0srVbDQag--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/f6accc169489ea0a9faac9bbfbd04472"/></p>
<p>Busy Aldi checkout line - Bloomberg/Getty Images</p>
<div class="lb-trans"><p>繁忙的 Aldi 结账队伍 - Bloomberg/Getty Images</p>
</div><p>The same way pro athletes might compare batting averages, some Aldi employees share numbers and actively strategize on how to improve them. &#34;Fellow Aldi employees, how do I bring up my boxing/ring speed?&#34; one Reddit post asks. An alleged Aldi shift manager from the Midwest, who said their store's goal is an average of 1,200 items scanned per hour, offered a few tips. First, cashiers should work to simply guide items into the cart instead of picking up each individual item and putting it down in a specific place in the cart.</p>
<div class="lb-trans"><p>就像职业运动员可能会比较击球率一样，一些 Aldi 员工分享数字并积极制定策略以提高这些数字。一位 Reddit 帖子询问：“其他 Aldi 员工，我该如何提高我的扫描速度？” 一位来自中西部的 Aldi 班次经理表示，他们商店的目标是每小时扫描平均 1200 件商品，并提供了一些建议。首先，收银员应该努力将商品引导到购物车中，而不是逐个拾起每件商品并将其放在购物车的特定位置。</p>
</div><p>&#34;There is somewhat of a science to this, as you don't want to be too rough and damage product,&#34; the shift manager advised. &#34;However, 90% of customers understand we work very quickly and as long as you aren't putting bread on the bottom of the cart, you should be fine.&#34;</p>
<div class="lb-trans"><p>“这有点科学，因为你不想太粗暴以免损坏商品，” 班次经理建议。“然而，90% 的顾客理解我们工作得非常快，只要你不把面包放在购物车底部，就应该没问题。”</p>
</div><p>Another shift manager encouraged pausing the timer between orders to shave off any down time. For example, if the customer isn't finished loading items onto the belt, pausing and waiting until everything is in place can help the transaction run more smoothly.</p>
<div class="lb-trans"><p>另一位班次经理建议在订单之间暂停计时，以减少任何空闲时间。例如，如果顾客还没有完成将商品放到传送带上，暂停并等待所有商品到位可以帮助交易更顺利进行。</p>
</div><p>&#34;If your customer isn't going to be ready, even for a couple seconds, hit your 1-code right away to stop your timer,&#34; the user cautioned. &#34;Waiting 10 [seconds] because the customer hasn't given you the next [cart] or they're asking questions or whatever is time just burned off your speed for something you can't control.&#34;</p>
<div class="lb-trans"><p>“如果你的顾客还没有准备好，即使只是几秒钟，立刻按下你的 1 代码停止计时，” 用户警告道。“因为顾客还没有给你下一个购物车，或者他们在问问题等，等待 10 秒钟就是在浪费你的速度，无法控制。”</p>
</div><h2>Other ways Aldi is streamlining grocery scanning</h2>
<div class="lb-trans"><h2>Aldi 如何简化杂货扫描的其他方法</h2>
</div><p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/ocpaZTONTMz0vUiTGzy1LA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/7713a65f07fa49c0d10ce10adc6b1be5" alt="" original-src="https://s.yimg.com/ny/api/res/1.2/ocpaZTONTMz0vUiTGzy1LA--/YXBwaWQ9aGlnaGxhbmRlcjt3PTk2MDtoPTUzOQ--/https://media.zenfs.com/en/the_daily_meal_185/7713a65f07fa49c0d10ce10adc6b1be5"/></p>
<p>Aldi employee scanning groceries - Bloomberg/Getty Images</p>
<div class="lb-trans"><p>Aldi 员工扫描杂货 - Bloomberg/Getty Images</p>
</div><p>Cashiers sitting down at the register as they scan is just one of the tactics to help improve the transaction flow, but there are a couple other Aldi checkout efficiencies designed to get customers in and out as fast as possible. First, shoppers may notice multiple large barcodes on Aldi items. These are helpful so employees don't have to position the item just right in order to scan the barcode and can instead quickly run the product past the scanner without worrying too much about its orientation.</p>
<div class="lb-trans"><p>收银员坐着扫描商品只是帮助改善交易流程的策略之一，但还有其他一些 Aldi 结账效率旨在让顾客尽快进出。首先，顾客可能会注意到 Aldi 商品上有多个大型条形码。这些条形码很有用，因此员工不必将商品摆放得刚好，以便扫描条形码，而可以快速将产品在扫描器前经过，而不必过于担心其方向。</p>
</div><p>Next, cashiers will often prompt customers to insert their debit or credit cards into the machine before the scanning process is even finished. &#34;Encouraging our customers to pre-insert their card while we are ringing allows the payment process to be near instant, rather than having our customers wait for us to finish ringing and then pull out their card and insert it,&#34; Jonah told Mental Floss.</p>
<div class="lb-trans"><p>接下来，收银员通常会在扫描过程尚未完成之前，提示顾客将他们的借记卡或信用卡插入机器。“鼓励我们的顾客在我们扫描时提前插入他们的卡，可以使支付过程几乎瞬间完成，而不是让顾客等我们完成扫描，然后再拿出他们的卡插入，” Jonah 告诉 Mental Floss。</p>
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<div class="lb-trans"><p>想要了解更多？注册免费的 Daily Meal 通讯，获取美味食谱、烹饪技巧、厨房窍门等，直接送到您的邮箱。</p>
</div><p>Read the original article on Daily Meal.</p>
<div class="lb-trans"><p>阅读原文请访问 Daily Meal。</p>
</div>

为什么 Aldi 的收银员在为您结账时总是坐着