<p>Pagerduty, Inc. ((PD)) 已召开其第三季度财报电话会议。请继续阅读会议的主要亮点。</p>
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<p>PagerDuty 最近的财报电话会议揭示了混合的情绪，突显了公司既有的优势和面临的挑战。尽管公司展示了强大的财务纪律，运营利润率增长和显著的新客户获取，但也面临座位许可证压缩和较低的客户留存率等障碍。这些挑战导致收入指引的下调，尽管对转向基于使用的定价和多年度协议持乐观态度。</p>
<h2>收入和运营利润率增长</h2>
<p>PagerDuty 报告收入为 1.25 亿美元，同比增长 5%。公司实现了 29% 的非 GAAP 运营利润率，较去年指导超出 750 个基点。这一增长凸显了 PagerDuty 的严格执行和对盈利增长模式的承诺。</p>
<h2>实现 GAAP 盈利能力</h2>
<p>连续第二个季度，PagerDuty 实现了 GAAP 盈利能力，反映了其持久和严谨的增长战略。这一成就突显了公司在应对市场挑战时保持盈利的能力。</p>
<h2>强劲的现金状况</h2>
<p>PagerDuty 以强劲的现金状况结束了本季度，持有 5.48 亿美元的现金、现金等价物和投资。这一强大的现金储备为公司提供了财务灵活性，以投资未来的增长机会。</p>
<h2>产品和市场创新</h2>
<p>公司加速了数字和人工智能运营领域的产品创新和运营效率，巩固了其在事件管理中的领导地位。这种对创新的关注对于在快速发展的市场中保持竞争力至关重要。</p>
<h2>新客户获取</h2>
<p>PagerDuty 年初至今新增 284 个净客户，几乎是 FY25 总数的四倍。这一令人印象深刻的客户获取增长展示了公司吸引新业务和扩大市场影响力的能力。</p>
<h2>高价值客户增长</h2>
<p>每年支出超过 10 万美元的客户数量同比增长 5%，达到 867 个客户。这一高价值客户的增长凸显了 PagerDuty 解决方案在满足大型企业需求方面的有效性。</p>
<h2>对新解决方案的积极客户反馈</h2>
<p>PagerDuty 收到了对其新解决方案的积极反馈，特别是 AgenTex，该解决方案有效帮助扩展运营。这一早期的吸引力表明市场对增强运营效率的创新解决方案有强烈需求。</p>
<h2>成功的多年度协议</h2>
<p>公司与领先企业签订了成功的多年度协议，突显了对最佳实践和人工智能驱动运营的需求。这些协议证明了 PagerDuty 的价值主张和长期战略合作伙伴关系。</p>
<h2>座位许可证压缩</h2>
<p>座位许可证压缩仍然是一个重大挑战，尤其是在大型企业中，预算谨慎和调整规模影响了事件管理业务。这个问题对 ARR 增长和收入指引造成了压力。</p>
<h2>较低的基于美元的净留存率</h2>
<p>PagerDuty 的基于美元的净留存率从第二季度的 102% 降至 100%，受到较低的毛留存率影响。这一下降信号显示出在维持现有客户收入水平方面的挑战。</p>
<h2>ARR 增长压力</h2>
<p>年度经常性收入同比增长 3%，达到 4.97 亿美元。然而，由于座位许可证的压力和较小的扩展交易规模，增量 ARR 低于预期，反映了收入扩展的挑战。</p>
<h2>第四季度收入指引下调</h2>
<p>公司将其 2026 财年的第四季度收入指引下调至 1.22 亿至 1.24 亿美元，表明增长为零至 2%。这一调整反映了当前市场挑战和座位许可证压缩的影响。</p>
<h2>客户留存挑战</h2>
<p>尽管客户流失和降级的数量呈下降趋势，但由于基于座位的减少和客户预算谨慎导致的收入收缩金额大于预期。这突显了持续的留存挑战。</p>
<h2>前瞻性指引</h2>
<p>对于整个 2026 财年，PagerDuty 预计收入在 4.94 亿至 4.97 亿美元之间，运营利润率为 24%。公司预计在下一个财年保持 GAAP 盈利能力，并专注于扩大运营和自由现金流利润率。尽管面临当前挑战，PagerDuty 对其战略举措和长期增长前景仍持乐观态度。</p>
<p>总之，PagerDuty 的财报电话会议反映了其当前状况的平衡视角，某些领域的强大财务纪律和增长与其他领域的挑战相对抗。公司对创新、客户获取和战略协议的关注使其在未来增长中处于良好位置，尽管必须解决留存和 ARR 增长挑战，以充分利用这些机会。</p>

<p>PagerDuty 的第三季度财报电话会议强调了运营利润率的增长和新客户的获取，但也面临座位许可证压缩和较低的客户留存率等挑战。收入增长 5%，达到 1.25 亿美元，非 GAAP 运营利润率为 29%。GAAP 盈利能力已连续第二个季度实现。尽管现金状况良好且产品创新不断，年度经常性收入（ARR）增长受到压力，导致第四季度收入指引下调。尽管面临留存挑战，公司对战略举措和长期增长仍持乐观态度</p>

<p>Pagerduty, Inc. ((PD)) has held its Q3 earnings call. Read on for the main highlights of the call.</p>
<div class="lb-trans"><p>Pagerduty, Inc. ((PD)) 已召开其第三季度财报电话会议。请继续阅读会议的主要亮点。</p>
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</div><p>PagerDuty’s recent earnings call revealed a mixed sentiment, highlighting both the company’s strengths and challenges. While the company showcased strong financial discipline with growth in operating margins and significant new customer acquisition, it also faced hurdles such as seat license compression and lower retention rates. These challenges have led to a reduction in revenue guidance, despite optimism about transitioning to usage-based pricing and multiyear agreements.</p>
<div class="lb-trans"><p>PagerDuty 最近的财报电话会议揭示了混合的情绪，突显了公司既有的优势和面临的挑战。尽管公司展示了强大的财务纪律，运营利润率增长和显著的新客户获取，但也面临座位许可证压缩和较低的客户留存率等障碍。这些挑战导致收入指引的下调，尽管对转向基于使用的定价和多年度协议持乐观态度。</p>
</div><h2>Revenue and Operating Margin Growth</h2>
<div class="lb-trans"><h2>收入和运营利润率增长</h2>
</div><p>PagerDuty reported a revenue of $125 million, marking a 5% increase year-over-year. The company achieved a non-GAAP operating margin of 29%, surpassing guidance by 750 basis points compared to the previous year. This growth underscores PagerDuty’s disciplined execution and commitment to a profitable growth model.</p>
<div class="lb-trans"><p>PagerDuty 报告收入为 1.25 亿美元，同比增长 5%。公司实现了 29% 的非 GAAP 运营利润率，较去年指导超出 750 个基点。这一增长凸显了 PagerDuty 的严格执行和对盈利增长模式的承诺。</p>
</div><h2>GAAP Profitability Achieved</h2>
<div class="lb-trans"><h2>实现 GAAP 盈利能力</h2>
</div><p>For the second consecutive quarter, PagerDuty achieved GAAP profitability, reflecting its durable and disciplined growth strategy. This achievement highlights the company’s ability to maintain profitability while navigating market challenges.</p>
<div class="lb-trans"><p>连续第二个季度，PagerDuty 实现了 GAAP 盈利能力，反映了其持久和严谨的增长战略。这一成就突显了公司在应对市场挑战时保持盈利的能力。</p>
</div><h2>Strong Cash Position</h2>
<div class="lb-trans"><h2>强劲的现金状况</h2>
</div><p>PagerDuty ended the quarter with a robust cash position, holding $548 million in cash, cash equivalents, and investments. This strong cash reserve provides the company with financial flexibility to invest in future growth opportunities.</p>
<div class="lb-trans"><p>PagerDuty 以强劲的现金状况结束了本季度，持有 5.48 亿美元的现金、现金等价物和投资。这一强大的现金储备为公司提供了财务灵活性，以投资未来的增长机会。</p>
</div><h2>Product and Market Innovation</h2>
<div class="lb-trans"><h2>产品和市场创新</h2>
</div><p>The company accelerated product innovation and operational efficiency in the digital and AI operation space, reinforcing its leadership in incident management. This focus on innovation is crucial for maintaining competitiveness in a rapidly evolving market.</p>
<div class="lb-trans"><p>公司加速了数字和人工智能运营领域的产品创新和运营效率，巩固了其在事件管理中的领导地位。这种对创新的关注对于在快速发展的市场中保持竞争力至关重要。</p>
</div><h2>New Customer Acquisition</h2>
<div class="lb-trans"><h2>新客户获取</h2>
</div><p>PagerDuty added 284 net new customers year-to-date, nearly quadrupling the total from FY25. This impressive growth in customer acquisition demonstrates the company’s ability to attract new business and expand its market presence.</p>
<div class="lb-trans"><p>PagerDuty 年初至今新增 284 个净客户，几乎是 FY25 总数的四倍。这一令人印象深刻的客户获取增长展示了公司吸引新业务和扩大市场影响力的能力。</p>
</div><h2>High-Value Customer Growth</h2>
<div class="lb-trans"><h2>高价值客户增长</h2>
</div><p>The number of customers spending over $100,000 annually increased by 5% year-over-year, reaching 867 customers. This growth in high-value customers underscores the effectiveness of PagerDuty’s solutions in meeting the needs of larger enterprises.</p>
<div class="lb-trans"><p>每年支出超过 10 万美元的客户数量同比增长 5%，达到 867 个客户。这一高价值客户的增长凸显了 PagerDuty 解决方案在满足大型企业需求方面的有效性。</p>
</div><h2>Positive Customer Feedback on New Solutions</h2>
<div class="lb-trans"><h2>对新解决方案的积极客户反馈</h2>
</div><p>PagerDuty received positive feedback on its new solutions, particularly AgenTex, which helps scale operations effectively. This early traction indicates a strong market demand for innovative solutions that enhance operational efficiency.</p>
<div class="lb-trans"><p>PagerDuty 收到了对其新解决方案的积极反馈，特别是 AgenTex，该解决方案有效帮助扩展运营。这一早期的吸引力表明市场对增强运营效率的创新解决方案有强烈需求。</p>
</div><h2>Successful Multiyear Agreements</h2>
<div class="lb-trans"><h2>成功的多年度协议</h2>
</div><p>The company engaged in successful multiyear agreements with leading companies, highlighting the demand for best-in-class and AI-driven operations. These agreements are a testament to PagerDuty’s value proposition and long-term strategic partnerships.</p>
<div class="lb-trans"><p>公司与领先企业签订了成功的多年度协议，突显了对最佳实践和人工智能驱动运营的需求。这些协议证明了 PagerDuty 的价值主张和长期战略合作伙伴关系。</p>
</div><h2>Seat License Compression</h2>
<div class="lb-trans"><h2>座位许可证压缩</h2>
</div><p>Seat license compression remains a significant challenge, especially in large enterprises where budget caution and right-sizing have impacted the incident management business. This issue has contributed to pressure on ARR growth and revenue guidance.</p>
<div class="lb-trans"><p>座位许可证压缩仍然是一个重大挑战，尤其是在大型企业中，预算谨慎和调整规模影响了事件管理业务。这个问题对 ARR 增长和收入指引造成了压力。</p>
</div><h2>Lower Dollar-Based Net Retention</h2>
<div class="lb-trans"><h2>较低的基于美元的净留存率</h2>
</div><p>PagerDuty’s dollar-based net retention decreased to 100% from 102% in Q2, affected by lower gross retention. This decline signals challenges in maintaining existing customer revenue levels.</p>
<div class="lb-trans"><p>PagerDuty 的基于美元的净留存率从第二季度的 102% 降至 100%，受到较低的毛留存率影响。这一下降信号显示出在维持现有客户收入水平方面的挑战。</p>
</div><h2>Pressure on ARR Growth</h2>
<div class="lb-trans"><h2>ARR 增长压力</h2>
</div><p>Annual recurring revenue grew by 3% year-over-year to $497 million. However, incremental ARR was lower than expected due to pressure on seat licenses and smaller expansion deal sizes, reflecting challenges in scaling revenue.</p>
<div class="lb-trans"><p>年度经常性收入同比增长 3%，达到 4.97 亿美元。然而，由于座位许可证的压力和较小的扩展交易规模，增量 ARR 低于预期，反映了收入扩展的挑战。</p>
</div><h2>Q4 Revenue Guidance Lowered</h2>
<div class="lb-trans"><h2>第四季度收入指引下调</h2>
</div><p>The company lowered its Q4 fiscal 2026 revenue guidance to a range of $122 to $124 million, indicating a growth of zero to 2%. This adjustment reflects the current market challenges and the impact of seat license compression.</p>
<div class="lb-trans"><p>公司将其 2026 财年的第四季度收入指引下调至 1.22 亿至 1.24 亿美元，表明增长为零至 2%。这一调整反映了当前市场挑战和座位许可证压缩的影响。</p>
</div><h2>Challenges with Customer Retention</h2>
<div class="lb-trans"><h2>客户留存挑战</h2>
</div><p>Although the number of customers churning and downgrading is trending downwards, the dollar value of contraction driven by seat-based reductions and customer budget caution has been larger than forecast. This highlights ongoing retention challenges.</p>
<div class="lb-trans"><p>尽管客户流失和降级的数量呈下降趋势，但由于基于座位的减少和客户预算谨慎导致的收入收缩金额大于预期。这突显了持续的留存挑战。</p>
</div><h2>Forward-Looking Guidance</h2>
<div class="lb-trans"><h2>前瞻性指引</h2>
</div><p>For the full fiscal year 2026, PagerDuty projects revenue between $494 to $497 million, with an operating margin of 24%. The company anticipates maintaining GAAP profitability for the next fiscal year and is focused on expanding operating and free cash flow margins. Despite current challenges, PagerDuty remains optimistic about its strategic initiatives and long-term growth prospects.</p>
<div class="lb-trans"><p>对于整个 2026 财年，PagerDuty 预计收入在 4.94 亿至 4.97 亿美元之间，运营利润率为 24%。公司预计在下一个财年保持 GAAP 盈利能力，并专注于扩大运营和自由现金流利润率。尽管面临当前挑战，PagerDuty 对其战略举措和长期增长前景仍持乐观态度。</p>
</div><p>In summary, PagerDuty’s earnings call reflected a balanced view of its current position, with strong financial discipline and growth in certain areas, countered by challenges in others. The company’s focus on innovation, customer acquisition, and strategic agreements positions it well for future growth, although it must address retention and ARR growth challenges to fully capitalize on these opportunities.</p>
<div class="lb-trans"><p>总之，PagerDuty 的财报电话会议反映了其当前状况的平衡视角，某些领域的强大财务纪律和增长与其他领域的挑战相对抗。公司对创新、客户获取和战略协议的关注使其在未来增长中处于良好位置，尽管必须解决留存和 ARR 增长挑战，以充分利用这些机会。</p>
</div>

PagerDuty 的财报电话会议：在挑战中实现增长