<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/RIr9aLcUR5uAOjMJEHFrjg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD04Mjc-/https://media.zenfs.com/en/straits_times_442/207c980762805329b8594cde2172fca6?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1241" height="827" original-src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/RIr9aLcUR5uAOjMJEHFrjg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD04Mjc-/https://media.zenfs.com/en/straits_times_442/207c980762805329b8594cde2172fca6"/></p>
<p>由于机场行李处理系统故障和技术问题，航班第二次延误。</p>
<p>新加坡 – 大约 150 名新加坡航空公司（SIA）乘客因恶劣天气和技术问题导致航班延误，已在纽约滞留两天，无法返回新加坡。</p>
<p>在 12 月 16 日的媒体回复中，国家航空公司表示，SQ21 航班原定于 12 月 14 日上午 9:35（新加坡时间晚上 10:35）从纽约纽瓦克自由国际机场起飞前往新加坡。</p>
<p>然而，由于不利的天气条件和临时关闭跑道进行除冰，航班被延误。</p>
<p>根据新泽西的 News 12 报道，12 月 14 日，机场发生了近 500 起航班延误和超过 200 起航班取消，这是本季首次大雪。</p>
<p>新加坡航空表示，所有 151 名乘客已下机，并获得了包括餐饮券和过夜酒店住宿在内的帮助。</p>
<p>该航班后来被重新编号为 SQ9021，并重新安排于 12 月 15 日下午 12:35 从纽瓦克起飞。</p>
<p>新加坡航空表示，由于机场行李处理系统故障和空客 A350-900 超远程飞机的前轮技术问题，航班第二次延误。</p>
<p>“由于需要更换零件以及维修所需的额外时间和支持，决定进一步延误航班，” 新加坡航空表示，并对此次延误表示歉意。</p>
<p>航空公司表示，已向受影响的乘客提供额外的餐饮券和过夜酒店住宿，并在可能的情况下帮助重新预订受影响客户的替代航班。</p>
<p>SQ9021 航班定于 12 月 16 日上午 9:35 从纽瓦克自由国际机场起飞，并预计于 12 月 17 日下午 4:40 抵达新加坡。</p>
<p>一名受影响的乘客，阿维纳什·雷迪（Mr Avinash Reddy）表示，他对这种情况感到沮丧，并且对航空公司所称的缺乏更新感到不满。</p>
<p>他说，在第一次延误后，航空公司工作人员要求乘客乘坐巴士前往酒店。</p>
<p>“去酒店的巴士坏了，当我们到达酒店时，没有房间和食物可用。下午 5 点时，我们才拿到一些餐饮券来点披萨吃晚餐，” 他说。</p>
<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/T7TF78I7cNnGbCee28eQVQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD02OTk-/https://media.zenfs.com/en/straits_times_442/7a37c1ce4cf4ba28ccb7cf9ccb82c055?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1242" height="699" original-src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/T7TF78I7cNnGbCee28eQVQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD02OTk-/https://media.zenfs.com/en/straits_times_442/7a37c1ce4cf4ba28ccb7cf9ccb82c055"/></p>
<p>新加坡航空表示，已向受影响的乘客提供额外的餐饮券和过夜酒店住宿，并在可能的情况下帮助重新预订受影响客户的替代航班。</p>
<p>雷迪先生补充说，在航班第二次延误期间，航空公司工作人员在起飞前发现飞机上有两个损坏的轮胎。</p>
<p>他补充说，航空公司工作人员表示，他们只有一个轮胎在库存中，另一个轮胎必须从约翰·F·肯尼迪国际机场运输过来。</p>
<p>乘客在停机坪上在飞机上滞留了三个小时后才被要求下机，雷迪先生说。</p>
<p>“一旦我们下了飞机，就没有任何信息，” 他补充道。</p>
<p>来源：海峡时报 © SPH Media Limited。转载需获得许可。</p>
<p>了解如何享受其他优质文章。</p>

新加坡航空公司

<p>大约 150 名新加坡航空的乘客因恶劣天气和技术问题导致航班延误，在纽约滞留了两天。原定于 12 月 14 日出发的航班 SQ21 先是因天气和跑道关闭而延误，随后又因行李处理和飞机问题而再次延误。乘客们获得了餐饮券和酒店住宿。航班已重新安排于 12 月 16 日出发。乘客们对延误期间缺乏更新和后勤问题表示不满</p>

<p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/RIr9aLcUR5uAOjMJEHFrjg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD04Mjc-/https://media.zenfs.com/en/straits_times_442/207c980762805329b8594cde2172fca6" alt="" original-src="https://s.yimg.com/ny/api/res/1.2/RIr9aLcUR5uAOjMJEHFrjg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD04Mjc-/https://media.zenfs.com/en/straits_times_442/207c980762805329b8594cde2172fca6"/></p>
<p>The flight was delayed a second time because of an airport baggage handling system fault and a technical issue.</p>
<div class="lb-trans"><p>由于机场行李处理系统故障和技术问题，航班第二次延误。</p>
</div><p>SINGAPORE – About 150 Singapore Airlines (SIA) passengers have been stuck in New York for two days after flight delays caused by bad weather and technical issues stymied their return to Singapore.</p>
<div class="lb-trans"><p>新加坡 – 大约 150 名新加坡航空公司（SIA）乘客因恶劣天气和技术问题导致航班延误，已在纽约滞留两天，无法返回新加坡。</p>
</div><p>In a media reply on Dec 16, the national carrier said Flight SQ21 was scheduled to depart from Newark Liberty International Airport in New York for Singapore on Dec 14 at 9.35am local time (10.35pm Singapore time).</p>
<div class="lb-trans"><p>在 12 月 16 日的媒体回复中，国家航空公司表示，SQ21 航班原定于 12 月 14 日上午 9:35（新加坡时间晚上 10:35）从纽约纽瓦克自由国际机场起飞前往新加坡。</p>
</div><p>However, the flight was delayed because of adverse weather conditions and a temporary runway closure for runway de-icing.</p>
<div class="lb-trans"><p>然而，由于不利的天气条件和临时关闭跑道进行除冰，航班被延误。</p>
</div><p>According to News 12 in New Jersey, there were almost 500 delays and more than 200 cancellations in flights at the airport on Dec 14 after the first significant snowfall of the season.</p>
<div class="lb-trans"><p>根据新泽西的 News 12 报道，12 月 14 日，机场发生了近 500 起航班延误和超过 200 起航班取消，这是本季首次大雪。</p>
</div><p>SIA said all 151 passengers disembarked the aircraft and were given assistance, including meal vouchers and overnight hotel accommodation.</p>
<div class="lb-trans"><p>新加坡航空表示，所有 151 名乘客已下机，并获得了包括餐饮券和过夜酒店住宿在内的帮助。</p>
</div><p>The flight was later renumbered to Flight SQ9021, and rescheduled to depart from Newark on Dec 15 at 12.35pm local time.</p>
<div class="lb-trans"><p>该航班后来被重新编号为 SQ9021，并重新安排于 12 月 15 日下午 12:35 从纽瓦克起飞。</p>
</div><p>SIA said the flight was delayed a second time because of an airport baggage handling system fault and a technical issue with the Airbus A350-900 ultra-long-range aircraft’s nose wheel.</p>
<div class="lb-trans"><p>新加坡航空表示，由于机场行李处理系统故障和空客 A350-900 超远程飞机的前轮技术问题，航班第二次延误。</p>
</div><p>“Due to the need for a spare part and additional time and support for repairs, a decision was made to delay the flight further,” SIA said, apologising for the delay.</p>
<div class="lb-trans"><p>“由于需要更换零件以及维修所需的额外时间和支持，决定进一步延误航班，” 新加坡航空表示，并对此次延误表示歉意。</p>
</div><p>The airline said that it provided affected passengers with additional meal vouchers and overnight hotel accommodation. It also helped to rebook the affected customers on alternative flights where possible.</p>
<div class="lb-trans"><p>航空公司表示，已向受影响的乘客提供额外的餐饮券和过夜酒店住宿，并在可能的情况下帮助重新预订受影响客户的替代航班。</p>
</div><p>Flight SQ9021 is scheduled to depart from Newark Liberty International Airport on Dec 16 at 9.35am local time and arrive in Singapore on Dec 17 at about 4.40pm.</p>
<div class="lb-trans"><p>SQ9021 航班定于 12 月 16 日上午 9:35 从纽瓦克自由国际机场起飞，并预计于 12 月 17 日下午 4:40 抵达新加坡。</p>
</div><p>An affected passenger, Mr Avinash Reddy, said he has been frustrated with the situation and what he described as a lack of updates from the airline.</p>
<div class="lb-trans"><p>一名受影响的乘客，阿维纳什·雷迪（Mr Avinash Reddy）表示，他对这种情况感到沮丧，并且对航空公司所称的缺乏更新感到不满。</p>
</div><p>He said that after the first delay, the airline staff asked passengers to board a bus to a hotel.</p>
<div class="lb-trans"><p>他说，在第一次延误后，航空公司工作人员要求乘客乘坐巴士前往酒店。</p>
</div><p>“The bus to the hotel broke down, and when we were at the hotel, there were no rooms or food available. At 5pm, we had some vouchers to order a pizza for dinner,” he said.</p>
<div class="lb-trans"><p>“去酒店的巴士坏了，当我们到达酒店时，没有房间和食物可用。下午 5 点时，我们才拿到一些餐饮券来点披萨吃晚餐，” 他说。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://s.yimg.com/ny/api/res/1.2/T7TF78I7cNnGbCee28eQVQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD02OTk-/https://media.zenfs.com/en/straits_times_442/7a37c1ce4cf4ba28ccb7cf9ccb82c055" alt="" original-src="https://s.yimg.com/ny/api/res/1.2/T7TF78I7cNnGbCee28eQVQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD02OTk-/https://media.zenfs.com/en/straits_times_442/7a37c1ce4cf4ba28ccb7cf9ccb82c055"/></p>
<p>SIA said it provided affected passengers with additional meal vouchers and overnight hotel accommodation. It also helped to rebook the affected customers on alternative flights where possible.</p>
<div class="lb-trans"><p>新加坡航空表示，已向受影响的乘客提供额外的餐饮券和过夜酒店住宿，并在可能的情况下帮助重新预订受影响客户的替代航班。</p>
</div><p>Mr Reddy added that during the second delay of the flight, the airline staff discovered two damaged tyres on the plane before take-off.</p>
<div class="lb-trans"><p>雷迪先生补充说，在航班第二次延误期间，航空公司工作人员在起飞前发现飞机上有两个损坏的轮胎。</p>
</div><p>He added that airline staff said they had only one tyre in storage and the other tyre had to be transported from John F. Kennedy International Airport.</p>
<div class="lb-trans"><p>他补充说，航空公司工作人员表示，他们只有一个轮胎在库存中，另一个轮胎必须从约翰·F·肯尼迪国际机场运输过来。</p>
</div><p>Passengers remained on the plane on the tarmac for three hours before being asked to disembark, said Mr Reddy.</p>
<div class="lb-trans"><p>乘客在停机坪上在飞机上滞留了三个小时后才被要求下机，雷迪先生说。</p>
</div><p>“Once we got off the plane, we had no information,” he added.</p>
<div class="lb-trans"><p>“一旦我们下了飞机，就没有任何信息，” 他补充道。</p>
</div><p>Source: The Straits Times © SPH Media Limited. Permission required for reproduction</p>
<div class="lb-trans"><p>来源：海峡时报 © SPH Media Limited。转载需获得许可。</p>
</div><p>Discover how to enjoy other premium articles here</p>
<div class="lb-trans"><p>了解如何享受其他优质文章。</p>
</div>

151 名新加坡航空公司的乘客因飞往新加坡的航班两次延误而在纽约滞留了两天