<p>联合健康集团已采取早期措施，通过发布首份外部委托的商业实践评估，重建投资者信心。这些评估由 FTI Consulting 和 Analysis Group 准备，描述了公司的政策在结构上是稳健的，同时承认在已经面临压力的领域存在持续挑战。董事长 Stephen Hemsley 在公司利润前景恶化后于今年重返首席执行官职位，他承诺在 6 月的股东会议上发布这些评估，作为恢复信任的更广泛努力的一部分。背景依然艰难，2025 年迄今为止，股价下跌了 35%，预期调整后的每股收益将是自 2019 年以来的最低水平。</p>
<p>尽管以技术顾问的语言框架呈现，这些报告提供了关于公司在几个关键业务领域运作的增量见解。联合健康表示，计划采取近二十项后续行动，包括更新和集中内部政策，尽管这些措施可能无法完全满足呼吁更大变革的批评者。一项评估发现，保险部门联合健康保险在患者护理管理的监管审计中，有时存在未解决的问题和重复违规，包括事先授权，这是提供者和患者之间反复出现的摩擦源。对此，公司表示将审查所有与临床政策相关的审计发现，并努力进行全面整改。</p>
<p>这些评估还审查了联合健康如何进行医疗保险风险评估，这影响联邦报销水平，以及 Optum Rx 如何管理来自制药公司的折扣和回扣。这些披露正值联合健康及其两家同行正在对抗针对药房福利管理者的联邦贸易委员会诉讼，而该公司还面临司法部的刑事和民事调查。联合健康表示正在配合当局，并坚信其做法，同时强调顾问评估不是法律评估，也不是在正式审计标准下进行的。尽管如此，Hemsley 表示，预计明年将发布更多评估，这表明随着公司努力稳定情绪，透明度推动可能会扩大。</p>

联合健康

<p>联合健康集团发布了外部业务实践评估，以重建投资者信心，面对监管审查。这些评估由 FTI Consulting 和 Analysis Group 进行，强调了强有力的政策，但也承认存在挑战。董事长 Stephen Hemsley 旨在恢复信任，因为公司利润前景疲软。尽管报告中使用了技术性语言，但仍提供了对运营的洞察，并计划后续行动。联合健康面临联邦贸易委员会的诉讼和司法部的调查，并与当局合作。作为透明度努力的一部分，预计明年将发布更多评估</p>

<p>UnitedHealth Group  has taken an early step toward rebuilding investor confidence by publishing the first externally commissioned reviews of business practices that have drawn sustained regulatory and public scrutiny. The assessments, prepared by FTI Consulting and Analysis Group, characterize the company's policies as robust in structure while acknowledging persistent challenges in areas already under pressure. Chairman Stephen Hemsley, who returned to the chief executive role this year after the company's profit outlook weakened, had committed to releasing the reviews during a June shareholder meeting as part of a broader effort to restore trust. The backdrop remains difficult, with the shares down 35% so far in 2025 and expectations pointing to the lowest adjusted earnings per share since 2019.</p>
<div class="lb-trans"><p>联合健康集团已采取早期措施，通过发布首份外部委托的商业实践评估，重建投资者信心。这些评估由 FTI Consulting 和 Analysis Group 准备，描述了公司的政策在结构上是稳健的，同时承认在已经面临压力的领域存在持续挑战。董事长 Stephen Hemsley 在公司利润前景恶化后于今年重返首席执行官职位，他承诺在 6 月的股东会议上发布这些评估，作为恢复信任的更广泛努力的一部分。背景依然艰难，2025 年迄今为止，股价下跌了 35%，预期调整后的每股收益将是自 2019 年以来的最低水平。</p>
</div><p>Although framed in technical consultant language, the reports provide incremental insight into how the company operates across several key businesses. UnitedHealth said it plans to pursue close to two dozen follow-up actions, including updating and centralizing internal policies, though the measures may not fully satisfy critics calling for more sweeping change. One review found that UnitedHealthcare, the insurance unit, at times had unresolved issues and repeat violations in regulatory audits focused on patient care management, including prior authorization, a recurring source of friction for providers and patients. In response, the company said it will review all clinical policy-related audit findings and work toward full remediation.</p>
<div class="lb-trans"><p>尽管以技术顾问的语言框架呈现，这些报告提供了关于公司在几个关键业务领域运作的增量见解。联合健康表示，计划采取近二十项后续行动，包括更新和集中内部政策，尽管这些措施可能无法完全满足呼吁更大变革的批评者。一项评估发现，保险部门联合健康保险在患者护理管理的监管审计中，有时存在未解决的问题和重复违规，包括事先授权，这是提供者和患者之间反复出现的摩擦源。对此，公司表示将审查所有与临床政策相关的审计发现，并努力进行全面整改。</p>
</div><p>The reviews also examined how UnitedHealth conducts Medicare risk assessments, which influence federal reimbursement levels, and how Optum Rx manages discounts and rebates from drugmakers. These disclosures come as UnitedHealth and two peers contest Federal Trade Commission litigation targeting pharmacy-benefit managers, while the company is also facing criminal and civil investigations by the Department of Justice. UnitedHealth has said it is cooperating with authorities and stands by its practices, while emphasizing that the consultant reviews are not legal assessments and were not conducted under formal audit standards. Even so, Hemsley said additional reviews are expected to be published next year, suggesting the transparency push could expand as the company works to stabilize sentiment.</p>
<div class="lb-trans"><p>这些评估还审查了联合健康如何进行医疗保险风险评估，这影响联邦报销水平，以及 Optum Rx 如何管理来自制药公司的折扣和回扣。这些披露正值联合健康及其两家同行正在对抗针对药房福利管理者的联邦贸易委员会诉讼，而该公司还面临司法部的刑事和民事调查。联合健康表示正在配合当局，并坚信其做法，同时强调顾问评估不是法律评估，也不是在正式审计标准下进行的。尽管如此，Hemsley 表示，预计明年将发布更多评估，这表明随着公司努力稳定情绪，透明度推动可能会扩大。</p>
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联合健康发布外部审查以推动透明度