<div id="readability-page-1">03:55 PM EST, 12/19/2025 (MT Newswires) -- UnitedHealth Group ( UNH ) said Friday it is pursuing various measures to improve its business processes and policies, as it released the initial results of audits of its practices undertaken by two independent consultancies.In July, FTI Consulting ( FCN ) and Analysis Group started a review of the health insurance giant's approaches to risk assessment operations within its Medicare Advantage programs. In the same month, UnitedHealth ( UNH ) said it was under investigation by the US Department of Justice over its participation in the Medicare program.FTI ( FCN ) and Analysis Group also reviewed UnitedHealthcare's care services management policies, procedures and processes. The review also focused on Optum Rx's policies and processes for making sure prescription drug manufacturer discounts are accurately collected and distributed to clients.Optum Rx is the company's pharmacy benefit manager.The company has reviewed the findings from FTI ( FCN ) and Analysis Group, and developed 23 &#34;specific action plans in partnership with the respective businesses to track, validate and implement the recommended improvements in each area,&#34; UnitedHealth ( UNH ) Chief Executive Steve Hemsley said in a letter to stakeholders that was published on the company's website.The planned actions included requiring that all policies and procedures are reviewed and approved at least annually. UnitedHealth ( UNH ) also sought to create a comprehensive tracking and monitoring process for various assessment findings to &#34;prevent repeat issues and ensure timely, complete actions are taken&#34; to rectify the problems, among other measures, according to its website.The company said Friday it has already completed several action plans. Of the remaining actions, it expects to finalize more than half by the end of this year, with 100% to be finalized before the end of the first quarter of 2026.UnitedHealth ( UNH ) shares were down 0.1% in Friday late-afternoon trade. The stock has lost 35% in value so far this year.&#34;Please keep in mind that this work is just one aspect of a broader commitment to transparency and continuous improvement throughout our organization,&#34; Hemsley said. &#34;We know that our actions and decisions have significant impacts on patients, care providers and the broader health system, and we are determined to hold ourselves to the highest standard.&#34;Price: 333.71, Change: +5.57, Percent Change: +1.70 MT Newswires does not provide investment advice. Unauthorized reproduction is strictly prohibited.</div>

联合健康

联合健康集团正在实施措施，以改善业务流程，此举是在 FTI Consulting 和 Analysis Group 的审计之后进行的。这些审计审查了医疗保险优势计划中的风险评估操作以及 Optum Rx 的处方药折扣政策。联合健康已制定 23 项行动计划来应对审计发现，目标是在 2026 年第一季度前全面实施。该公司强调透明度和持续改进，这将影响患者和整个医疗系统。联合健康的股票在下午交易中下跌了 0.1%，今年累计损失达到 35%

联合健康在初步独立审计结果公布后承诺改进业务实践