<p>，/PRNewswire/ -- IFS，工业人工智能软件的领先提供商，在 2025 年 Gartner® Peer Insights™客户之声：现场服务管理报告中被认可为客户之选——这是唯一获得此殊荣的供应商。</p>
<p>IFS 的首席产品与客户官 Cathie Hall 表示：“随着 IFS 不断推动工业人工智能革命，我们认为这一认可代表了我们在这一市场的领导地位的重要独立验证，以及我们对创新的关注。作为唯一获得现场服务管理客户之选殊荣的供应商，IFS 团队对此感到自豪。”</p>
<p>IFS 继续在工业环境中开拓人工智能的应用，针对非常具体的行业用例，现场服务管理是工业人工智能应用的关键领域，旨在提供卓越服务、优化劳动力效率并增加服务收入。</p>
<p>客户反馈对 IFS 在塑造产品路线图方面至关重要，并推动 IFS 不断创新，以使以服务为中心的组织能够加速增长并为客户提供服务。</p>
<p>这是 IFS 最近一系列 Gartner 认可中的最新一项，IFS 此前被认定为 “面向产品的企业云 ERP 魔力象限” 的领导者，并在去年早些时候被评为制造行业面向产品的企业云 ERP 的客户之选。</p>
<p>在 “客户之声” 中位于右上方 “客户之选” 象限的供应商在整体体验、产品能力和服务与支持方面相对于市场获得了强劲的评分。这是对该市场中供应商产品满意度的良好指标。来自 IFS 同行的评价包括：</p>
<ul>
<li>“功能：IFS 提供了一系列覆盖整个服务周期的功能”——应用经理，服务</li>
<li>“与 IFS 合作多年，带来了显著的利用率、效率和最终用户体验的提升。”——IT 总监，能源与公用事业</li>
<li>“IFS 在整个过程中与我们保持了极好的合作，始终倾听我们的业务需求，并在他们的路线图中反映了这些对话。”——客户服务与支持总监，制造业</li>
<li>“IFS 与我们紧密合作，真正倾听我们的业务需求，并在他们的路线图中反映了这些对话。”——全球服务解决方案总监，IT 服务。</li>
</ul>
<p>您可以在此下载完整报告：https://www.ifs.com/assets/service-management/customers-choice-fsm-gartner-peer-insights-report</p>
<p>了解更多关于 IFS 如何通过其现场服务管理解决方案支持组织的信息，请访问：https://www.ifs.com/solutions/field-service-management</p>
<p><em>Gartner，客户之声现场服务管理，同行贡献者，2025 年 12 月 16 日</em></p>
<p>GARTNER 是 Gartner 的注册商标和服务标志，魔力象限和同行见解是 Gartner 及其在美国和国际上的附属公司注册的商标，并在此处获得许可。版权所有。</p>
<p>Gartner Peer Insights 内容由个人最终用户基于他们与平台上列出的供应商的经验的意见组成，不应被解释为事实声明，也不代表 Gartner 或其附属公司的观点。Gartner 不支持任何在此内容中描述的供应商、产品或服务，也不对该内容的准确性或完整性作出任何明示或暗示的保证，包括任何适销性或特定用途的适用性保证。</p>
<p>Gartner 不支持其出版物中描述的任何公司、供应商、产品或服务，也不建议技术用户仅选择那些具有最高评级或其他称号的供应商。Gartner 出版物由 Gartner 的商业和技术洞察组织的意见组成，不应被解释为事实声明。Gartner 对本出版物不作任何明示或暗示的保证，包括任何适销性或特定用途的适用性保证。</p>
<p><strong>IFS 媒体联系人：</strong></p>
<p>欧洲/中东/亚太地区：Adam Gillbe</p>
<p>IFS，企业与高管传播总监</p>
<p>电子邮件：[email protected]</p>
<p>北美/拉丁美洲：Mairi Morgan</p>
<p>IFS，企业与高管传播总监</p>
<p>电子邮件：[email protected]</p>
<p>此信息由 Cision 提供 http://news.cision.com</p>
<p>https://news.cision.com/ifs/r/ifs-only-vendor-to-be-named-a-customers--choice-in-the-2025-gartner--peer-insights--voice-of-the-cus,c4291591</p>
<p>以下文件可供下载：</p>
<table>
<thead>
<tr>
<th></th>
<th></th>
</tr>
</thead>
<tbody>
<tr>
<td>https://news.cision.com/ifs/i/final---gartner-s-voc-2025-fsm-press-release-930x-423px,c3500253</td>
<td>最终 - Gartner 的 VoC 2025 FSM 新闻稿 930x 423px</td>
</tr>
</tbody>
</table>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9RU42MjA2OSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMwNTE0UFJfTkVXU19FVVJPX05EX19FTjYyMDY5?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9RU42MjA2OSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMwNTE0UFJfTkVXU19FVVJPX05EX19FTjYyMDY5"/></p>

<p>IFS 在 2025 年 Gartner® Peer Insights™客户之声：现场服务管理报告中被认可为客户之选，是唯一获得此殊荣的供应商。IFS 的首席产品与客户官 Cathie Hall 强调，这一认可验证了他们在工业人工智能市场的领导地位。IFS 专注于创新和客户反馈，推动产品开发，提升服务卓越性和员工效率。这一认可是在 Gartner 的其他荣誉之后，包括被评为以产品为中心企业的云 ERP 魔力象限领导者</p>

<p>, /PRNewswire/ -- IFS, the leading provider of Industrial AI software, has been recognized as a Customers' Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer: Field Service Management report - the only vendor to receive this distinction.</p>
<div class="lb-trans"><p>，/PRNewswire/ -- IFS，工业人工智能软件的领先提供商，在 2025 年 Gartner® Peer Insights™客户之声：现场服务管理报告中被认可为客户之选——这是唯一获得此殊荣的供应商。</p>
</div><p>Cathie Hall, Chief Product and Customer Officer at IFS, said, &#34;As IFS continues to drive forward the Industrial AI revolution, we feel this recognition represents an important independent validation of our leadership position in this market, and our focus on innovation. Being the only vendor with a Customers' Choice Distinction for field service management is something the team at IFS is proud of.&#34;</p>
<div class="lb-trans"><p>IFS 的首席产品与客户官 Cathie Hall 表示：“随着 IFS 不断推动工业人工智能革命，我们认为这一认可代表了我们在这一市场的领导地位的重要独立验证，以及我们对创新的关注。作为唯一获得现场服务管理客户之选殊荣的供应商，IFS 团队对此感到自豪。”</p>
</div><p>IFS continues to trailblaze the application of AI in the industrial setting with very specific industry use cases, and Field Service Management is a key area where Industrial AI has been applied to deliver service excellence, optimize workforce efficiency, and grow service revenues.</p>
<div class="lb-trans"><p>IFS 继续在工业环境中开拓人工智能的应用，针对非常具体的行业用例，现场服务管理是工业人工智能应用的关键领域，旨在提供卓越服务、优化劳动力效率并增加服务收入。</p>
</div><p>Customer feedback is essential for IFS in shaping its product roadmap and drives the continual innovation striven for at IFS to enable service-centric organizations to accelerate growth and deliver for their customers.</p>
<div class="lb-trans"><p>客户反馈对 IFS 在塑造产品路线图方面至关重要，并推动 IFS 不断创新，以使以服务为中心的组织能够加速增长并为客户提供服务。</p>
</div><p>This is the latest in a string of recent Gartner recognitions for IFS, having been recognized as a Leader in the Gartner, &#34;Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises&#34;, and a Customers' Choice for Cloud ERP for Product-centric Enterprises in the Manufacturing industry earlier last year.</p>
<div class="lb-trans"><p>这是 IFS 最近一系列 Gartner 认可中的最新一项，IFS 此前被认定为 “面向产品的企业云 ERP 魔力象限” 的领导者，并在去年早些时候被评为制造行业面向产品的企业云 ERP 的客户之选。</p>
</div><p>Vendors placed in the upper-right &#34;Customers' Choice&#34; quadrant of the &#34;Voice of the Customer&#34; have received strong ratings for overall experience, product capabilities, and service &amp; support relative to the market. This is a good indicator for satisfaction with the vendor's products in this market. Reviews from IFS' peers include:</p>
<div class="lb-trans"><p>在 “客户之声” 中位于右上方 “客户之选” 象限的供应商在整体体验、产品能力和服务与支持方面相对于市场获得了强劲的评分。这是对该市场中供应商产品满意度的良好指标。来自 IFS 同行的评价包括：</p>
</div><ul>
<li>&#34;Functionality: IFS offers a wide range of features that cover the entire service cycle&#34; – Applications Manager, Services</li>
<li>&#34;Working in partnership with IFS over several years has produced significant gains in utilization, efficiency and end user experience.&#34; - IT Director, Energy and Utilities</li>
<li>&#34;IFS has been and continues to be incredibly collaborative with us throughout the entire process. They are quick to step in as needed when clarification or support is needed.&#34; Director of Customer Services and Support, Manufacturing</li>
<li>&#34;IFS have worked with us in lock step, truly listening to our business needs and reflecting the conversation in their roadmaps.&#34; Global Director Service Solutions, IT Services.</li>
</ul>
<div class="lb-trans"><ul>
<li>“功能：IFS 提供了一系列覆盖整个服务周期的功能”——应用经理，服务</li>
<li>“与 IFS 合作多年，带来了显著的利用率、效率和最终用户体验的提升。”——IT 总监，能源与公用事业</li>
<li>“IFS 在整个过程中与我们保持了极好的合作，始终倾听我们的业务需求，并在他们的路线图中反映了这些对话。”——客户服务与支持总监，制造业</li>
<li>“IFS 与我们紧密合作，真正倾听我们的业务需求，并在他们的路线图中反映了这些对话。”——全球服务解决方案总监，IT 服务。</li>
</ul>
</div><p>You can download the full report here: https://www.ifs.com/assets/service-management/customers-choice-fsm-gartner-peer-insights-report</p>
<div class="lb-trans"><p>您可以在此下载完整报告：https://www.ifs.com/assets/service-management/customers-choice-fsm-gartner-peer-insights-report</p>
</div><p>Learn more about how IFS supports organizations through its field service management solutions at: https://www.ifs.com/solutions/field-service-management</p>
<div class="lb-trans"><p>了解更多关于 IFS 如何通过其现场服务管理解决方案支持组织的信息，请访问：https://www.ifs.com/solutions/field-service-management</p>
</div><p><em>Gartner, Voice of the Customers Field Service Management, Peer Contributors, 16 December 2025</em></p>
<div class="lb-trans"><p><em>Gartner，客户之声现场服务管理，同行贡献者，2025 年 12 月 16 日</em></p>
</div><p>GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant and Peer Insights are a registered trademark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.</p>
<div class="lb-trans"><p>GARTNER 是 Gartner 的注册商标和服务标志，魔力象限和同行见解是 Gartner 及其在美国和国际上的附属公司注册的商标，并在此处获得许可。版权所有。</p>
</div><p>Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.</p>
<div class="lb-trans"><p>Gartner Peer Insights 内容由个人最终用户基于他们与平台上列出的供应商的经验的意见组成，不应被解释为事实声明，也不代表 Gartner 或其附属公司的观点。Gartner 不支持任何在此内容中描述的供应商、产品或服务，也不对该内容的准确性或完整性作出任何明示或暗示的保证，包括任何适销性或特定用途的适用性保证。</p>
</div><p>Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.</p>
<div class="lb-trans"><p>Gartner 不支持其出版物中描述的任何公司、供应商、产品或服务，也不建议技术用户仅选择那些具有最高评级或其他称号的供应商。Gartner 出版物由 Gartner 的商业和技术洞察组织的意见组成，不应被解释为事实声明。Gartner 对本出版物不作任何明示或暗示的保证，包括任何适销性或特定用途的适用性保证。</p>
</div><p><strong>IFS Press Contacts:</strong></p>
<div class="lb-trans"><p><strong>IFS 媒体联系人：</strong></p>
</div><p>EUROPE / MEA / APJ: Adam Gillbe</p>
<div class="lb-trans"><p>欧洲/中东/亚太地区：Adam Gillbe</p>
</div><p>IFS, Director of Corporate &amp; Executive Communications</p>
<div class="lb-trans"><p>IFS，企业与高管传播总监</p>
</div><p>Email: [email protected]</p>
<div class="lb-trans"><p>电子邮件：[email protected]</p>
</div><p>NORTH AMERICA / LATAM: Mairi Morgan</p>
<div class="lb-trans"><p>北美/拉丁美洲：Mairi Morgan</p>
</div><p>IFS, Director of Corporate &amp; Executive Communications</p>
<div class="lb-trans"><p>IFS，企业与高管传播总监</p>
</div><p>Email: [email protected]</p>
<div class="lb-trans"><p>电子邮件：[email protected]</p>
</div><p>This information was brought to you by Cision http://news.cision.com</p>
<div class="lb-trans"><p>此信息由 Cision 提供 http://news.cision.com</p>
</div><p>https://news.cision.com/ifs/r/ifs-only-vendor-to-be-named-a-customers--choice-in-the-2025-gartner--peer-insights--voice-of-the-cus,c4291591</p>
<div class="lb-trans"><p>https://news.cision.com/ifs/r/ifs-only-vendor-to-be-named-a-customers--choice-in-the-2025-gartner--peer-insights--voice-of-the-cus,c4291591</p>
</div><p>The following files are available for download:</p>
<div class="lb-trans"><p>以下文件可供下载：</p>
</div><table>
<thead>
<tr>
<th></th>
<th></th>
</tr>
</thead>
<tbody>
<tr>
<td>https://news.cision.com/ifs/i/final---gartner-s-voc-2025-fsm-press-release-930x-423px,c3500253</td>
<td>Final - Gartner s VoC 2025 FSM Press release 930x 423px</td>
</tr>
</tbody>
</table>
<div class="lb-trans"><table>
<thead>
<tr>
<th></th>
<th></th>
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<td>https://news.cision.com/ifs/i/final---gartner-s-voc-2025-fsm-press-release-930x-423px,c3500253</td>
<td>最终 - Gartner 的 VoC 2025 FSM 新闻稿 930x 423px</td>
</tr>
</tbody>
</table>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9RU42MjA2OSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMwNTE0UFJfTkVXU19FVVJPX05EX19FTjYyMDY5" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=EN62069&amp;Transmission_Id=202601130514PR_NEWS_EURO_ND__EN62069&amp;DateId=20260113"/></p>

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				IFS only vendor to be named a Customers' Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer Field Service Management Report

IFS 是唯一一家在 2025 年 Gartner® Peer Insights™客户之声现场服务管理报告中被评选为客户之选的供应商