第十届年度奖项评估了 24 家领先的健康保险公司，涵盖 120 多个数字属性，涉及桌面和移动会员体验
, /PRNewswire/ -- Corporate Insight (CI)，金融服务、保险和医疗保健行业领先的竞争情报和客户体验研究提供商，今天宣布了其第十届健康计划监测奖的获奖者。今年，该项目表彰了五个关键类别中的数字创新和最佳实践：桌面数字护理工具、桌面个人资料和设置、桌面健康与保健资源、移动覆盖和健康信息，以及移动索赔。
继续阅读
<img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null"/>
健康计划监测奖评估了 24 家领先健康保险公司的数字平台。
在其第十个年头，该奖项项目使用 Corporate Insight 的综合健康计划体验基准框架评估了 24 家领先的健康保险公司，该框架评估了超过 120 个属性的功能、设计、导航和可用性。
“今年的奖项突出了数字功能，使会员能够自信地导航他们的医疗保健旅程，” Corporate Insight 医疗研究高级总监 Lauren Roncevic 表示。“从直观的提供者搜索工具到全面的移动覆盖，获奖公司展示了深思熟虑的数字设计如何有意义地改善会员体验并支持明智的医疗决策。”
主要发现和获奖者
桌面数字护理工具
CareFirst 凭借其全面的 Sapphire 数字护理和成本工具获得金奖，该工具提供详细的分解，显示会员在有和没有程序的情况下的计划余额，以支持明智的财务决策。该公司还通过 CloseKnit 和其护士热线提供强大的远程医疗服务。
Aetna 因其内部提供者定位工具获得银奖，该工具具有预测搜索、引导类别搜索和热门搜索选项。BCBS of Michigan、Independence Blue Cross 和 UnitedHealthcare 因其提供者搜索和成本估算工具共享铜奖。
桌面个人资料和设置
Anthem BCBS 凭借其专门的护理团队页面获得金奖，该页面允许添加和删除提供者、查看受抚养人护理团队以及全面的沟通定制选项。Florida Blue 因其有用的设置、强大的个人资料细节和突出的安全选项获得银奖。Kaiser Permanente 因其出色的沟通管理和显著的隐私偏好获得铜奖。
桌面健康与保健资源
UPMC Health Plan 凭借其直观的 Living Well 平台获得金奖，该平台具有视觉吸引力的健康追踪器和广泛的教育资源。Mass General Brigham Health Plan 因其 Personify Health 平台获得银奖，该平台使用户能够设定目标和完成任务以获得奖励。Aetna 因其在多个平台上的全面健康资源获得铜奖。
移动覆盖和健康信息
Wellmark 凭借出色的移动覆盖展示获得金奖，包括强大的身份证明卡显示和功能、由 WebMD 提供支持的个人健康记录可视化以及跟踪计划余额的进度计。Anthem BCBS 和 Horizon Blue 因详细的进度计和计划细节共享银奖，而 Independence Blue Cross 因其计划使用信息和身份证明卡功能获得铜奖。
移动索赔
CareFirst 凭借出色的索赔数据深度和多种排序选项、清晰语言的全面 EOB 细节以及设计良好的索赔提交流程获得金奖，该流程具有进度计和教育细节。Anthem BCBS 因强大的索赔数据范围和视觉上组织良好的 EOB 设计获得银奖。UnitedHealthcare 和 Wellmark 因在两个应用程序中提供广泛的索赔历史共享铜奖。
获取报告
组织可以在 Corporate Insight 购买完整的_健康计划监测奖报告_。媒体如需详细排名、主要发现和分析师观点，可以联系 CI 的新闻团队以了解更多信息。
关于 Corporate Insight
Corporate Insight (CI) 为全国领先的金融服务、保险和医疗保健组织提供竞争情报、用户体验研究和咨询服务。作为客户体验研究领域公认的行业领导者，CI 在超过 30 年的时间里提供研究平台和独特的方法，分析实际客户体验，以帮助组织提升其在市场中的竞争地位。
关于健康计划监测
CI 的健康计划监测是一项基于订阅的竞争情报研究服务，专注于数字会员体验。该服务为订阅者提供基于调查的见解，涉及经过认证的网站和移动应用体验，提供行业分析报告、每月竞争情报更新和竞争对手能力跟踪，帮助组织在行业中保持领先。
有关健康计划监测奖的更多信息或安排采访，请联系：
Patrick Flood
646-876-7535
[email protected]
来源 Corporate Insight
<img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9Tlk2MjI4NSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMxMDQzUFJfTkVXU19VU1BSX19fX19OWTYyMjg1?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9Tlk2MjI4NSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMxMDQzUFJfTkVXU19VU1BSX19fX19OWTYyMjg1"/>

Corporate Insight 宣布了第十届年度健康计划监测奖的获奖者，表彰 CareFirst、Anthem BCBS、UPMC Health Plan 和 Wellmark 在数字医疗体验方面的领先地位。该奖项评估了 24 家健康保险公司在 120 多个数字属性上的表现，重点关注桌面数字护理工具和移动索赔等类别。CareFirst 因其全面的数字护理工具获得金奖，而 UPMC Health Plan 则因其直观的健康平台而受到认可。这些奖项突显了数字创新在提升医疗保健会员体验中的重要性

Tenth annual awards evaluate 24 leading health insurers across 120+ digital attributes spanning desktop and mobile member experiences
<div class="lb-trans">第十届年度奖项评估了 24 家领先的健康保险公司，涵盖 120 多个数字属性，涉及桌面和移动会员体验
</div>, /PRNewswire/ -- Corporate Insight (CI), the leading provider of competitive intelligence and customer experience research to the financial services, insurance, and healthcare industries, today announced the winners of its 10th annual Health Plan Monitor Awards. This year, the program recognizes digital innovation and best practices across five key categories: Desktop Digital Care Tools, Desktop Profile and Settings, Desktop Health and Wellness Resources, Mobile Coverage and Health Information, and Mobile Claims.
<div class="lb-trans">, /PRNewswire/ -- Corporate Insight (CI)，金融服务、保险和医疗保健行业领先的竞争情报和客户体验研究提供商，今天宣布了其第十届健康计划监测奖的获奖者。今年，该项目表彰了五个关键类别中的数字创新和最佳实践：桌面数字护理工具、桌面个人资料和设置、桌面健康与保健资源、移动覆盖和健康信息，以及移动索赔。
</div>Continue Reading
<div class="lb-trans">继续阅读
</div><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null" alt="" original-src="https://www.prnewswire.com/news-releases/null"/>
The Health Plan Monitor Awards evaluate the digital platforms of 24 leading health insurers.
<div class="lb-trans">健康计划监测奖评估了 24 家领先健康保险公司的数字平台。
</div>Now in its tenth year, the awards program evaluated 24 leading health insurers using Corporate Insight's comprehensive Health Plan Experience Benchmark framework, which assesses functionality, design, navigation, and usability across over 120 attributes.
<div class="lb-trans">在其第十个年头，该奖项项目使用 Corporate Insight 的综合健康计划体验基准框架评估了 24 家领先的健康保险公司，该框架评估了超过 120 个属性的功能、设计、导航和可用性。
</div>&#34;This year's awards highlight digital features that empower members to navigate their healthcare journey with confidence,&#34; says Lauren Roncevic, Senior Director of Healthcare Research at Corporate Insight. &#34;From intuitive provider search tools to comprehensive mobile coverage, winning firms demonstrate how thoughtful digital design can meaningfully improve member experience and support informed healthcare decision-making.&#34;
<div class="lb-trans">“今年的奖项突出了数字功能，使会员能够自信地导航他们的医疗保健旅程，” Corporate Insight 医疗研究高级总监 Lauren Roncevic 表示。“从直观的提供者搜索工具到全面的移动覆盖，获奖公司展示了深思熟虑的数字设计如何有意义地改善会员体验并支持明智的医疗决策。”
</div>Key Findings and Award Winners
<div class="lb-trans">主要发现和获奖者
</div>Desktop Digital Care Tools
<div class="lb-trans">桌面数字护理工具
</div>CareFirst earns the gold medal for its comprehensive Sapphire Digital care and cost tool, which provides detailed breakdowns showing members their plan balances with and without procedures to support informed financial decisions. The firm also offers robust telehealth services through CloseKnit and its nurse line.
<div class="lb-trans">CareFirst 凭借其全面的 Sapphire 数字护理和成本工具获得金奖，该工具提供详细的分解，显示会员在有和没有程序的情况下的计划余额，以支持明智的财务决策。该公司还通过 CloseKnit 和其护士热线提供强大的远程医疗服务。
</div>Aetna receives silver for its in-house provider locator tool that features predictive search, guided category searches, and Popular Searches options. BCBS of Michigan, Independence Blue Cross, and UnitedHealthcare share bronze recognition for their provider search and cost estimator tools.
<div class="lb-trans">Aetna 因其内部提供者定位工具获得银奖，该工具具有预测搜索、引导类别搜索和热门搜索选项。BCBS of Michigan、Independence Blue Cross 和 UnitedHealthcare 因其提供者搜索和成本估算工具共享铜奖。
</div>Desktop Profile and Settings
<div class="lb-trans">桌面个人资料和设置
</div>Anthem BCBS takes gold with its dedicated Care Team page that allows provider addition and removal, dependent care team viewing, and comprehensive communication customization options. Florida Blue earns silver for helpful settings, strong profile details, and standout security options. Kaiser Permanente receives bronze for excellent communication management and notable privacy preferences.
<div class="lb-trans">Anthem BCBS 凭借其专门的护理团队页面获得金奖，该页面允许添加和删除提供者、查看受抚养人护理团队以及全面的沟通定制选项。Florida Blue 因其有用的设置、强大的个人资料细节和突出的安全选项获得银奖。Kaiser Permanente 因其出色的沟通管理和显著的隐私偏好获得铜奖。
</div>Desktop Health and Wellness Resources
<div class="lb-trans">桌面健康与保健资源
</div>UPMC Health Plan wins gold for its intuitive Living Well platform, featuring visually appealing health trackers and extensive educational resources. Mass General Brigham Health Plan takes silver for its Personify Health platform that enables goal-setting and task completion to earn rewards. Aetna earns bronze for comprehensive wellness resources across multiple platforms.
<div class="lb-trans">UPMC Health Plan 凭借其直观的 Living Well 平台获得金奖，该平台具有视觉吸引力的健康追踪器和广泛的教育资源。Mass General Brigham Health Plan 因其 Personify Health 平台获得银奖，该平台使用户能够设定目标和完成任务以获得奖励。Aetna 因其在多个平台上的全面健康资源获得铜奖。
</div>Mobile Coverage and Health Information
<div class="lb-trans">移动覆盖和健康信息
</div>Wellmark captures gold for outstanding mobile coverage presentation, including robust ID card display and functionality, WebMD-powered personal health records with visualizations, and progress meters tracking plan balances. Anthem BCBS and Horizon Blue share silver recognition with detailed progress meters and plan details, while Independence Blue Cross receives bronze for its plan usage information and ID card capabilities.
<div class="lb-trans">Wellmark 凭借出色的移动覆盖展示获得金奖，包括强大的身份证明卡显示和功能、由 WebMD 提供支持的个人健康记录可视化以及跟踪计划余额的进度计。Anthem BCBS 和 Horizon Blue 因详细的进度计和计划细节共享银奖，而 Independence Blue Cross 因其计划使用信息和身份证明卡功能获得铜奖。
</div>Mobile Claims
<div class="lb-trans">移动索赔
</div>CareFirst wins gold for excellent claim data depth with multiple sorting options, comprehensive EOB details with clear language, and a well-designed claim submission process featuring progress meters and educational details. Anthem BCBS earns silver for strong claim data range and visually organized EOB design. UnitedHealthcare and Wellmark share bronze honors with extensive claim histories in both apps.
<div class="lb-trans">CareFirst 凭借出色的索赔数据深度和多种排序选项、清晰语言的全面 EOB 细节以及设计良好的索赔提交流程获得金奖，该流程具有进度计和教育细节。Anthem BCBS 因强大的索赔数据范围和视觉上组织良好的 EOB 设计获得银奖。UnitedHealthcare 和 Wellmark 因在两个应用程序中提供广泛的索赔历史共享铜奖。
</div>Access the Report
<div class="lb-trans">获取报告
</div>Organizations can purchase the full Health Plan Monitor Awards Report at Corporate Insight. Media seeking detailed rankings, key findings, and analyst perspectives can contact CI's press team to learn more.
<div class="lb-trans">组织可以在 Corporate Insight 购买完整的_健康计划监测奖报告_。媒体如需详细排名、主要发现和分析师观点，可以联系 CI 的新闻团队以了解更多信息。
</div>About Corporate Insight
<div class="lb-trans">关于 Corporate Insight
</div>Corporate Insight (CI) delivers competitive intelligence, user experience research and consulting services to the nation's leading financial services, insurance and healthcare organizations. As the recognized industry leader in customer experience research for over 30 years, CI offers a research platform and unique approach of analyzing the actual customer experience to help organizations advance their competitive position in the marketplace.
<div class="lb-trans">Corporate Insight (CI) 为全国领先的金融服务、保险和医疗保健组织提供竞争情报、用户体验研究和咨询服务。作为客户体验研究领域公认的行业领导者，CI 在超过 30 年的时间里提供研究平台和独特的方法，分析实际客户体验，以帮助组织提升其在市场中的竞争地位。
</div>About Health Plan Monitor
<div class="lb-trans">关于健康计划监测
</div>CI's Health Plan Monitor is a subscription-based competitive intelligence research service focused on the digital member experience. The service provides subscribers with survey-backed insights into authenticated website and mobile app experiences, delivering industry analysis reports, monthly competitive intelligence updates, and competitor capability tracking to help organizations stay ahead in the industry.
<div class="lb-trans">CI 的健康计划监测是一项基于订阅的竞争情报研究服务，专注于数字会员体验。该服务为订阅者提供基于调查的见解，涉及经过认证的网站和移动应用体验，提供行业分析报告、每月竞争情报更新和竞争对手能力跟踪，帮助组织在行业中保持领先。
</div>For more information about the Health Plan Monitor Awards or to schedule an interview, please contact:
<div class="lb-trans">有关健康计划监测奖的更多信息或安排采访，请联系：
</div>Patrick Flood
<div class="lb-trans">Patrick Flood
</div>646-876-7535
<div class="lb-trans">646-876-7535
</div>[email protected]
<div class="lb-trans">[email protected]
</div>SOURCE Corporate Insight
<div class="lb-trans">来源 Corporate Insight
</div><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMTEzJk5ld3NJdGVtSWQ9Tlk2MjI4NSZUcmFuc21pc3Npb25fSWQ9MjAyNjAxMTMxMDQzUFJfTkVXU19VU1BSX19fX19OWTYyMjg1" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=NY62285&amp;Transmission_Id=202601131043PR_NEWS_USPR_____NY62285&amp;DateId=20260113"/>

企业洞察公司将 CareFirst、Anthem BCBS、UPMC Health Plan 和 Wellmark 评选为医疗保健领域的数字体验领导者