<p><strong>领先的汉堡连锁店扩大了对 SoundHound 人工智能点餐代理的使用，该代理已经处理了超过一百万次顾客互动</strong></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="2048" height="1024" original-src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png"/></p>
<p>加利福尼亚州圣克拉拉，2026 年 1 月 28 日（全球新闻稿）—— SoundHound AI, Inc.（纳斯达克：SOUN），全球领先的语音和对话人工智能公司，今天宣布与美国最具标志性的汉堡品牌之一 Five Guys 扩大合作关系。</p>
<p>此次续约突显了双方合作的强大，SoundHound 的人工智能点餐代理已经支持 Five Guys <strong>处理了超过一百万次顾客的人工智能互动</strong>。这家快餐行业的创新者在数百个门店提供人工智能点餐体验，并将通过此协议为特许经营商提供更多选择。</p>
<p>Five Guys 希望确保提供符合当今顾客期望的顾客体验，而人工智能技术提升了顾客服务和运营效率。借助 SoundHound 的语音人工智能，Five Guys 能够在高峰时段处理 100% 的来电订单，消除漏单，确保顾客能够快速准确地下单。对于员工来说，这意味着更少的干扰，使他们能够专注于店内服务、食品准备和提供优质的顾客体验。</p>
<p>“我们一直在寻找创新的方法，使顾客体验尽可能顺畅和便利，”<strong>Five Guys 首席信息官 Zerrick Pearson</strong> 说。“能够为我们的特许经营商提供一个可靠的点餐解决方案，能够处理每一个订单——即使在我们最繁忙的时段——对我们的顾客和团队都产生了真正的影响。”</p>
<p>SoundHound 的语音人工智能技术经过 Five Guys 丰富菜单的训练，旨在理解普通人类语言，使顾客能够自然地说出订单——就像他们与其他人类交流一样。除了接收订单，SoundHound 的人工智能技术还可以回答各种与菜单相关的问题，提供关于特价和促销的信息，并处理有关营业时间、停车、过敏原和其他常见问题的咨询。</p>
<p>“Five Guys 是一个前瞻性的合作伙伴，持续提升点餐体验的标准，”<strong>SoundHound AI 首席产品官 James Hom</strong> 说。“我们很自豪能够为他们的餐厅提供增强顾客体验和日常运营的解决方案。”</p>
<p>SoundHound 的行业领先语音和对话人工智能技术为超过 10,000 个地点提供服务。有关 SoundHound AI 餐厅解决方案的更多信息，请访问：https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
<p><strong>关于 SoundHound AI</strong></p>
<p>SoundHound AI（纳斯达克：SOUN）是全球领先的语音和对话智能公司，提供人工智能解决方案，使企业能够为顾客提供卓越的体验。基于专有技术，SoundHound 的语音人工智能在多个语言中提供一流的速度和准确性，服务于零售、金融服务、医疗保健、汽车、智能设备和餐饮等领域的产品创造者和服务提供商。该公司的各种开创性人工智能驱动产品包括智能应答、智能点餐、动态自取餐和为企业提供人工智能代理的 Amelia 平台。此外，SoundHound Chat AI 是一款强大的语音助手，集成了生成式人工智能，而 Autonomics 是一个领先的运营平台，自动化 IT 过程，使 SoundHound 能够为世界级企业提供数百万种产品和服务，并每年处理数十亿次互动。</p>
<p><strong>媒体联系人：</strong></p>
<p>Gianna Arantes</p>
<p>201-815-9852</p>
<p>PR@SoundHound.com</p>
<p>与本公告相关的照片可在 https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1 获取</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1" height="1" original-src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0"/></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1" height="1" original-src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png"/></p>

SOUX

2 倍做多 AI 与大数据 ETF - Direxion

EATZ

SOUN

<p>Five Guys 已经扩大了与 SoundHound AI 的合作，以增强其基于人工智能的订餐系统，该系统已经处理了超过一百万次客户互动。这一合作旨在通过让人工智能处理所有进来的订单，即使在高峰时段，也能提高客户服务和运营效率。该技术旨在理解自然语言，使客户能够轻松下单并询问菜单相关问题。Five Guys 继续在快餐休闲餐饮领域进行创新，确保客户和员工都能享受到顺畅的体验</p>

<p><strong>Leading burger chain extends use of SoundHound’s AI-powered ordering agent, which has already handled more than one million guest interactions</strong></p>
<div class="lb-trans"><p><strong>领先的汉堡连锁店扩大了对 SoundHound 人工智能点餐代理的使用，该代理已经处理了超过一百万次顾客互动</strong></p>
</div><p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png" alt="" original-src="https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png"/></p>
<p>SANTA CLARA, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced the expansion of its relationship with Five Guys, one of the nation’s most iconic burger brands.</p>
<div class="lb-trans"><p>加利福尼亚州圣克拉拉，2026 年 1 月 28 日（全球新闻稿）—— SoundHound AI, Inc.（纳斯达克：SOUN），全球领先的语音和对话人工智能公司，今天宣布与美国最具标志性的汉堡品牌之一 Five Guys 扩大合作关系。</p>
</div><p>The renewal highlights the strength of the collaboration, as SoundHound’s AI-powered ordering agents have already supported Five Guys in <strong>processing well over a million customer AI interactions to date</strong>. The fast casual favorite and industry innovator already offers an AI-powered ordering experience across hundreds of locations and will be giving franchisees the option of offering them more through this agreement.</p>
<div class="lb-trans"><p>此次续约突显了双方合作的强大，SoundHound 的人工智能点餐代理已经支持 Five Guys <strong>处理了超过一百万次顾客的人工智能互动</strong>。这家快餐行业的创新者在数百个门店提供人工智能点餐体验，并将通过此协议为特许经营商提供更多选择。</p>
</div><p>Five Guys wants to ensure it offers customer experiences the way today’s customers expect, and AI technology improves both customer service and operational efficiency. Leveraging SoundHound’s voice AI, Five Guys is able to answer 100% of incoming orders – even during peak hours – to eliminate missed orders, and ensure guests can place an order quickly and accurately. For employees, this means fewer interruptions, freeing them to focus on in-store service, food preparation, and providing a great guest experience.</p>
<div class="lb-trans"><p>Five Guys 希望确保提供符合当今顾客期望的顾客体验，而人工智能技术提升了顾客服务和运营效率。借助 SoundHound 的语音人工智能，Five Guys 能够在高峰时段处理 100% 的来电订单，消除漏单，确保顾客能够快速准确地下单。对于员工来说，这意味着更少的干扰，使他们能够专注于店内服务、食品准备和提供优质的顾客体验。</p>
</div><p>“We’re always looking for ways to innovate and make the guest experience as smooth and convenient as possible,” said <strong>Zerrick Pearson, CIO of Five Guys.</strong> “Being able to offer our franchisees a reliable ordering solution that can handle every order — even during our busiest times — has made a real impact on both our customers and our team.”</p>
<div class="lb-trans"><p>“我们一直在寻找创新的方法，使顾客体验尽可能顺畅和便利，”<strong>Five Guys 首席信息官 Zerrick Pearson</strong> 说。“能够为我们的特许经营商提供一个可靠的点餐解决方案，能够处理每一个订单——即使在我们最繁忙的时段——对我们的顾客和团队都产生了真正的影响。”</p>
</div><p>SoundHound’s voice AI technology is trained on Five Guys extensive menu and designed to understand regular human speech so that customers can order by speaking naturally – just as they would to another human. Beyond taking orders, SoundHound’s AI technology can answer a variety of menu-related questions, provide information about specials and promotions, and handle inquiries about opening times, parking, allergens, and other frequently asked questions.</p>
<div class="lb-trans"><p>SoundHound 的语音人工智能技术经过 Five Guys 丰富菜单的训练，旨在理解普通人类语言，使顾客能够自然地说出订单——就像他们与其他人类交流一样。除了接收订单，SoundHound 的人工智能技术还可以回答各种与菜单相关的问题，提供关于特价和促销的信息，并处理有关营业时间、停车、过敏原和其他常见问题的咨询。</p>
</div><p>“Five Guys is a forward-thinking partner that continues to raise the bar on what the ordering experience can be,” said <strong>James Hom, Chief Product Officer at SoundHound AI.</strong> “We’re proud to support their restaurants with solutions that enhance both the guest experience and day-to-day operations for staff.”</p>
<div class="lb-trans"><p>“Five Guys 是一个前瞻性的合作伙伴，持续提升点餐体验的标准，”<strong>SoundHound AI 首席产品官 James Hom</strong> 说。“我们很自豪能够为他们的餐厅提供增强顾客体验和日常运营的解决方案。”</p>
</div><p>SoundHound powers well over 10,000 locations with its industry-leading voice and conversational AI technology. For more information about SoundHound AI’s restaurant solutions, please visit: https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
<div class="lb-trans"><p>SoundHound 的行业领先语音和对话人工智能技术为超过 10,000 个地点提供服务。有关 SoundHound AI 餐厅解决方案的更多信息，请访问：https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
</div><p><strong>About SoundHound AI</strong></p>
<div class="lb-trans"><p><strong>关于 SoundHound AI</strong></p>
</div><p>SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world-class businesses.</p>
<div class="lb-trans"><p>SoundHound AI（纳斯达克：SOUN）是全球领先的语音和对话智能公司，提供人工智能解决方案，使企业能够为顾客提供卓越的体验。基于专有技术，SoundHound 的语音人工智能在多个语言中提供一流的速度和准确性，服务于零售、金融服务、医疗保健、汽车、智能设备和餐饮等领域的产品创造者和服务提供商。该公司的各种开创性人工智能驱动产品包括智能应答、智能点餐、动态自取餐和为企业提供人工智能代理的 Amelia 平台。此外，SoundHound Chat AI 是一款强大的语音助手，集成了生成式人工智能，而 Autonomics 是一个领先的运营平台，自动化 IT 过程，使 SoundHound 能够为世界级企业提供数百万种产品和服务，并每年处理数十亿次互动。</p>
</div><p><strong>Media Contact:</strong></p>
<div class="lb-trans"><p><strong>媒体联系人：</strong></p>
</div><p>Gianna Arantes</p>
<div class="lb-trans"><p>Gianna Arantes</p>
</div><p>201-815-9852</p>
<div class="lb-trans"><p>201-815-9852</p>
</div><p>PR@SoundHound.com</p>
<div class="lb-trans"><p>PR@SoundHound.com</p>
</div><p>A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1</p>
<div class="lb-trans"><p>与本公告相关的照片可在 https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1 获取</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0" alt="" original-src="https://www.globenewswire.com/newsroom/ti?nf=OTY0Mzk5NiM3Mzk1MjU4IzIyNDQ2Nzc="/></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png" alt="" original-src="https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png"/></p>

Five Guys 延长与 SoundHound AI 的合作伙伴关系 | SOUN 股票新闻