<p>绝对全面护理被公认为会员体验领域的行业领导者</p>
<p>, /PRNewswire/ -- 绝对全面护理今天宣布，它被全球医疗体验解决方案和服务的领导者 Press Ganey 评选为 2025 年人类体验 (HX) 卓越奖® 获奖者。该奖项是 Press Ganey 每年对全国顶级健康计划、医院和健康系统在多项体验指标表现的排名的一部分。</p>
<p>作为 Press Ganey HX 卓越奖® 的获奖者，绝对全面护理因在全国健康计划中排名前 5% 而获得认可，在至少连续两年内提供卓越的会员体验，获得最高的 CAHPS 评分。</p>
<p>这一荣誉反映了绝对全面护理对理解和优先考虑会员声音的坚定承诺。Press Ganey 与超过 85% 的美国健康计划合作，致力于提升会员体验，减少摩擦点，并创造无缝的医疗旅程。</p>
<p>绝对全面护理通过个性化的多渠道沟通策略和加强的提供者合作关系，展示了其对卓越会员体验的承诺。该组织通过会员首选的渠道（电话、电子邮件、短信、邮件和社交媒体）与会员互动，以改善护理协调、教育和获取基本服务。为了进一步支持这一使命，绝对全面护理扩大了其质量团队，主动接触和协助面临错过关键预防护理（如健康检查）风险的会员。此外，专业人员每月与初级护理提供者进行咨询，提供量身定制的见解和有效策略，以支持脆弱患者并提升会员体验。</p>
<p>“通过在访问、沟通和护理协调等关键领域的领先，绝对全面护理为以会员为中心的高质量护理设定了高标准，” Press Ganey 的董事长兼首席执行官 Patrick T. Ryan 说。“这一奖项反映了他们倾听会员、满足其需求并提供无缝、有意义的医疗体验的深厚承诺。”</p>
<p>“这一奖项是多年努力和坚定遵循我们核心原则的结果：为我们的会员做正确的事，” 绝对全面护理的计划总裁兼首席执行官 John W. McClellan 说。“我们的使命——逐个改变社区的健康——指导着我们做出的每一个决定。虽然提供有意义的工作本身就是一种奖励，但获得基于严格数据的认可，证明我们的承诺为我们服务的对象创造了可衡量的价值。”</p>
<p>在提升会员满意度的成熟模式基础上，绝对全面护理重申了其在 2026 年提供卓越体验的承诺。关键优先事项包括确保员工可用性以方便预约安排，表彰提供者和护理团队的卓越质量，以及利用数据驱动的见解合作创新，以提升患者护理。这些举措反映了绝对全面护理的核心使命：逐个改变我们服务社区的健康。</p>
<p>要了解更多关于绝对全面护理的信息，请访问 absolutetotalcare.com。</p>
<p><strong>关于 Press Ganey</strong> Press Ganey 是一家领先的全球体验技术、数据分析和洞察提供商，帮助公司更好地理解和服务其客户、员工和利益相关者。Press Ganey 提供人类体验 (HX) 平台——一个综合的体验和研究技术平台，将客户体验 (CX)、员工体验 (EX)、患者体验 (PX) 和市场研究结合在一起。它在医疗、金融服务、酒店、市场研究、专业服务、零售、技术和其他终端市场中为全球超过 43,000 个客户提供服务。Press Ganey 被 Gartner® 评为客户声音 (VoC) 平台魔力象限™ 的领导者。</p>
<p><strong>关于绝对全面护理</strong> 绝对全面护理致力于通过负担得起且可靠的医疗计划逐个改善社区的健康。自 2007 年以来，绝对全面护理一直是南卡罗来纳州管理医疗市场的一部分，为南卡罗来纳州医疗补助计划下的临时援助贫困家庭 (TANF) 和补充保障收入 (SSI) 会员提供全风险管理护理。绝对全面护理是 Centene Corporation (CNC) 的全资子公司，提供的服务不限于医疗、家庭健康、疾病管理和行为健康。绝对全面护理在南卡罗来纳州的所有 46 个县运营。</p>
<p>来源：Centene Corporation</p>

康西哥

<p>Absolute Total Care 荣获 2025 年 Press Ganey 人类体验卓越奖®，因其在全国健康计划中会员体验排名前 5%。这一认可突显了该组织优先考虑会员声音并通过个性化沟通策略和主动参与提供卓越护理的承诺。该奖项反映了多年来致力于改善社区健康和提升患者体验的努力。Absolute Total Care 计划在 2026 年继续这一承诺，重点关注预约安排、质量认可和基于数据的患者护理改进</p>

<p><em>Absolute Total Car</em> <em>e</em> <em>is recognized as an industry leader in</em> <em>Member Experience</em></p>
<div class="lb-trans"><p>绝对全面护理被公认为会员体验领域的行业领导者</p>
</div><p>, /PRNewswire/ -- Absolute Total Care today announced that it has been named a 2025 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey's annual ranking of the top health plans, hospitals and health systems in the country, according to performance in a variety of experience metrics.</p>
<div class="lb-trans"><p>, /PRNewswire/ -- 绝对全面护理今天宣布，它被全球医疗体验解决方案和服务的领导者 Press Ganey 评选为 2025 年人类体验 (HX) 卓越奖® 获奖者。该奖项是 Press Ganey 每年对全国顶级健康计划、医院和健康系统在多项体验指标表现的排名的一部分。</p>
</div><p>As a winner of the Press Ganey HX Pinnacle of Excellence Award®, Absolute Total Care has earned recognition for ranking in the top 5% of health plans nationwide, delivering exceptional member experience over a minimum of two consecutive years in Highest overall CAHPS ratings.</p>
<div class="lb-trans"><p>作为 Press Ganey HX 卓越奖® 的获奖者，绝对全面护理因在全国健康计划中排名前 5% 而获得认可，在至少连续两年内提供卓越的会员体验，获得最高的 CAHPS 评分。</p>
</div><p>This prestigious honor reflects Absolute Total Care's unwavering commitment to understanding and prioritizing the voices of its members. Press Ganey partners with over 85% of U.S. health plans in its mission to advance member experience, reduce friction points <strong>,</strong> and create a seamless healthcare journey.</p>
<div class="lb-trans"><p>这一荣誉反映了绝对全面护理对理解和优先考虑会员声音的坚定承诺。Press Ganey 与超过 85% 的美国健康计划合作，致力于提升会员体验，减少摩擦点，并创造无缝的医疗旅程。</p>
</div><p>Absolute Total Care demonstrates its commitment to exceptional member experiences through a personalized, multichannel communication strategy and strengthened provider partnerships. The organization engages members through their preferred channels: phone, email, text, mail and social media-to improve care coordination, education, and access to essential services. To further support this mission, Absolute Total Care expanded its quality team to proactively engage and assist members at risk of missing critical preventive care, such as well-visits. In addition, expert staff provide monthly consultations with primary care providers, delivering tailored insights and proven strategies to support vulnerable patients and elevate the member experience.</p>
<div class="lb-trans"><p>绝对全面护理通过个性化的多渠道沟通策略和加强的提供者合作关系，展示了其对卓越会员体验的承诺。该组织通过会员首选的渠道（电话、电子邮件、短信、邮件和社交媒体）与会员互动，以改善护理协调、教育和获取基本服务。为了进一步支持这一使命，绝对全面护理扩大了其质量团队，主动接触和协助面临错过关键预防护理（如健康检查）风险的会员。此外，专业人员每月与初级护理提供者进行咨询，提供量身定制的见解和有效策略，以支持脆弱患者并提升会员体验。</p>
</div><p>&#34;By leading in critical areas like access, communication, and care coordination, Absolute Total Care is setting a high bar for member-centered, high-quality care,&#34; said Patrick T. Ryan, Chairman and CEO of Press Ganey. &#34;This award reflects their deep commitment to listening to members, meeting their needs, and delivering seamless, meaningful healthcare experiences.&#34;</p>
<div class="lb-trans"><p>“通过在访问、沟通和护理协调等关键领域的领先，绝对全面护理为以会员为中心的高质量护理设定了高标准，” Press Ganey 的董事长兼首席执行官 Patrick T. Ryan 说。“这一奖项反映了他们倾听会员、满足其需求并提供无缝、有意义的医疗体验的深厚承诺。”</p>
</div><p>&#34;This award comes is the culmination of years of dedicated effort and steadfast adherence to our core principle: doing the right thing for our members,&#34; said John W. McClellan, Plan President &amp; CEO of Absolute Total Care. &#34;Our mission – to transform the health of the community, one individual at a time – guides every decision we make. While delivering meaningful work is inherently rewarding, receiving recognition backed by rigorous data affirms that our commitment creates measurable value for those we serve.&#34;</p>
<div class="lb-trans"><p>“这一奖项是多年努力和坚定遵循我们核心原则的结果：为我们的会员做正确的事，” 绝对全面护理的计划总裁兼首席执行官 John W. McClellan 说。“我们的使命——逐个改变社区的健康——指导着我们做出的每一个决定。虽然提供有意义的工作本身就是一种奖励，但获得基于严格数据的认可，证明我们的承诺为我们服务的对象创造了可衡量的价值。”</p>
</div><p>Building on a proven model that has elevated member satisfaction, Absolute Total Care is reaffirming its commitment in 2026 to deliver exceptional experiences. Key priorities included ensuring staff availability for convenient appointment scheduling, recognizing providers and care teams for outstanding quality, and leveraging data-driven insights to collaborate on innovative ways to enhance patient care. These initiatives reflect Absolute Total Care's core mission: transforming the health of the communities we serve, one person at a time.</p>
<div class="lb-trans"><p>在提升会员满意度的成熟模式基础上，绝对全面护理重申了其在 2026 年提供卓越体验的承诺。关键优先事项包括确保员工可用性以方便预约安排，表彰提供者和护理团队的卓越质量，以及利用数据驱动的见解合作创新，以提升患者护理。这些举措反映了绝对全面护理的核心使命：逐个改变我们服务社区的健康。</p>
</div><p>To learn more about Absolute Total Care, visit absolutetotalcare.com.</p>
<div class="lb-trans"><p>要了解更多关于绝对全面护理的信息，请访问 absolutetotalcare.com。</p>
</div><p><strong>About Press Ganey</strong> Press Ganey is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, technology, and other end markets. Press Ganey is recognized by Gartner® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.</p>
<div class="lb-trans"><p><strong>关于 Press Ganey</strong> Press Ganey 是一家领先的全球体验技术、数据分析和洞察提供商，帮助公司更好地理解和服务其客户、员工和利益相关者。Press Ganey 提供人类体验 (HX) 平台——一个综合的体验和研究技术平台，将客户体验 (CX)、员工体验 (EX)、患者体验 (PX) 和市场研究结合在一起。它在医疗、金融服务、酒店、市场研究、专业服务、零售、技术和其他终端市场中为全球超过 43,000 个客户提供服务。Press Ganey 被 Gartner® 评为客户声音 (VoC) 平台魔力象限™ 的领导者。</p>
</div><p><strong>About</strong> <strong>Absolute Total Care</strong> Absolute Total Care has a commitment to improving the health of the community one individual at a time through affordable and reliable health care plans. Absolute Total Care has been a part of the managed care marketplace in South Carolina since 2007, providing full-risk managed care for Temporary Assistance to Needy Families (TANF) and Supplemental Security Income (SSI) members under the Medicaid program in South Carolina. Absolute Total Care is a wholly owned subsidiary of Centene Corporation (CNC), providing services that are not limited to medical, home health, disease management and behavioral health. Absolute Total Care operates in all 46 counties in the state of South Carolina.</p>
<div class="lb-trans"><p><strong>关于绝对全面护理</strong> 绝对全面护理致力于通过负担得起且可靠的医疗计划逐个改善社区的健康。自 2007 年以来，绝对全面护理一直是南卡罗来纳州管理医疗市场的一部分，为南卡罗来纳州医疗补助计划下的临时援助贫困家庭 (TANF) 和补充保障收入 (SSI) 会员提供全风险管理护理。绝对全面护理是 Centene Corporation (CNC) 的全资子公司，提供的服务不限于医疗、家庭健康、疾病管理和行为健康。绝对全面护理在南卡罗来纳州的所有 46 个县运营。</p>
</div><p>SOURCE Centene Corporation</p>
<div class="lb-trans"><p>来源：Centene Corporation</p>
</div>

Absolute Total Care 荣获 2025 年 Press Ganey 人类体验卓越巅峰奖® | CNC 股票新闻