<p>美国守护人寿保险公司（Guardian）因其个人寿险和个人残疾联系中心的成就获得了 <strong>2025 年 DALBAR 保险服务奖</strong>。该奖项由 DALBAR 颁发，DALBAR 是金融服务行业客户服务体验的领先审计机构，表彰那些在全年内致力于为保险客户提供卓越客户服务支持的公司。</p>
<p>连续第十一年，Guardian 在满足保险客户不断变化的期望和需求方面表现出色，并通过前瞻性的客户关怀解决方案和策略建立了信任。获奖者通过 DALBAR 独立而全面的评估过程选出，反映了行业内接近 50 年来联系中心服务质量测量的最高标准。为期一年的审计过程利用了 DALBAR 的专有指标，将定量数据与人类专业知识相结合。</p>
<p>自 1976 年以来，DALBAR 一直是领先的独立金融服务市场研究公司，受到行业和政府的认可。DALBAR 专注于揭示投资者和金融专业人士的需求、行为和关注点，提供可操作的见解，帮助公司提升其产品、服务和沟通。作为审计、评估、评级和尽职调查认证的专家，DALBAR 奖项是卓越的标志，为金融服务社区设定了质量标准。</p>
<p>关注我们的 LinkedIn 和 X。</p>
<p>媒体联系人：Emily Kunka</p>
<p>617.624.7136</p>
<p>[email protected]</p>
<p>来源：DALBAR, Inc.</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2"/></p>

<p>美国守护人寿保险公司因其在个人寿险和残疾联系中心的卓越客户服务，获得了 2025 年 DALBAR 保险服务奖。这标志着守护人连续第十一年因满足客户期望和通过创新客户关怀解决方案建立信任而受到认可。该奖项基于 DALBAR 严格的评估过程，该过程在过去 50 年中为服务质量设定了行业标准</p>

<p>, /PRNewswire/ -- The Guardian Life Insurance Company of America® (Guardian) has been recognized with the <strong>2025 DALBAR Insurance Service Award</strong> for the accomplishments of its Individual Life and Individual Disability Contact Centers. This award, presented by DALBAR, the leading auditor of the customer service experience within the financial services industry, recognizes those who have demonstrated dedication to providing outstanding customer service support to their insurance clients throughout the year.</p>
<div class="lb-trans"><p>美国守护人寿保险公司（Guardian）因其个人寿险和个人残疾联系中心的成就获得了 <strong>2025 年 DALBAR 保险服务奖</strong>。该奖项由 DALBAR 颁发，DALBAR 是金融服务行业客户服务体验的领先审计机构，表彰那些在全年内致力于为保险客户提供卓越客户服务支持的公司。</p>
</div><p>For the eleventh year in a row, Guardian excelled at meeting the evolving expectations and needs of insurance clients and building trust through forward-thinking customer care solutions and strategies. Award winners are selected through DALBAR's independent and thorough evaluation process, reflecting the highest standards in contact center service quality measurement within the industry for 50 years. The year-long audit process leverages DALBAR's proprietary metrics, blending quantitative data with human expertise.</p>
<div class="lb-trans"><p>连续第十一年，Guardian 在满足保险客户不断变化的期望和需求方面表现出色，并通过前瞻性的客户关怀解决方案和策略建立了信任。获奖者通过 DALBAR 独立而全面的评估过程选出，反映了行业内接近 50 年来联系中心服务质量测量的最高标准。为期一年的审计过程利用了 DALBAR 的专有指标，将定量数据与人类专业知识相结合。</p>
</div><p>Since 1976, DALBAR has been the leading independent financial services market research firm, recognized by the industry and government alike. Specializing in uncovering the needs, behaviors, and concerns of investors and financial professionals, DALBAR provides actionable insights to help firms enhance their products, services, and communications. As an expert in audits, evaluations, ratings, and due diligence certifications, DALBAR awards are a hallmark of excellence, setting the standard for quality in the financial services community.</p>
<div class="lb-trans"><p>自 1976 年以来，DALBAR 一直是领先的独立金融服务市场研究公司，受到行业和政府的认可。DALBAR 专注于揭示投资者和金融专业人士的需求、行为和关注点，提供可操作的见解，帮助公司提升其产品、服务和沟通。作为审计、评估、评级和尽职调查认证的专家，DALBAR 奖项是卓越的标志，为金融服务社区设定了质量标准。</p>
</div><p>Follow us on LinkedIn and X.</p>
<div class="lb-trans"><p>关注我们的 LinkedIn 和 X。</p>
</div><p>Media Contact: Emily Kunka</p>
<div class="lb-trans"><p>媒体联系人：Emily Kunka</p>
</div><p>617.624.7136</p>
<div class="lb-trans"><p>617.624.7136</p>
</div><p>[email protected]</p>
<div class="lb-trans"><p>[email protected]</p>
</div><p>SOURCE DALBAR, Inc.</p>
<div class="lb-trans"><p>来源：DALBAR, Inc.</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=NE85926&amp;Transmission_Id=202602111308PR_NEWS_USPR_____NE85926&amp;DateId=20260211"/></p>

DALBAR 授予 Guardian 2025 保险服务奖，以表彰其在客户服务方面的卓越表现