<p>星梦邮轮因 “不可预见的技术问题” 取消了原定于周五晚上从香港出发的航班，愤怒的乘客在等待了数小时后抱怨他们被当作 “难民” 对待。这家邮轮运营商对此表示歉意，并为客户提供了重新安排航班或全额退款的选择。发言人表示：“星梦邮轮遗憾地通知 [乘客]，原定于 2 月 13 日从香港海洋码头出发的 ‘2 晚高海巡游’ 的星际航行已因不可预见的技术问题而取消。星梦邮轮始终致力于提供安全和愉快的旅行体验。我们感谢客人和合作伙伴的理解与耐心。” 该公司没有透露技术问题的具体细节或何时被发现。根据 “Longman Lo” 在下午 5:20 左右的社交媒体帖子，数百名乘客已经在尖沙咀的海洋码头排队，工作人员向等待登船的人发放水。另一条在晚上 9:20 左右的帖子显示，仍然有很多人等待在登船区。乘客们在取消通知于晚上 9 点左右宣布之前 reportedly 等待了几个小时，许多人批评了对这一情况的处理。一名男子告诉媒体：“我只得到了一瓶水。当然，这一处理方式存在问题。我站着直到腿都酸了。” 一名女性表示，她的登船时间原定于下午 4 点，但被多次延迟，直到航行被取消，并补充说运营商没有很好地处理这一情况。另一名女性说：“我预订了宫殿套房，这让我们可以优先登船。然而，我们被迫像难民一样挤在候船区。‘他们直到晚上很晚才告诉我们，他们将给我们每人 200 港元的晚餐代金券。” 星梦邮轮为客户提供了转移航班日期或全额退款的选择。重新安排的客户可以将预订转移到任何其他在 8 月 30 日之前从香港出发的两晚或三晚邮轮上。他们还将获得每位客人 200 港元的船上消费额度和每间舱房 500 港元的交通费用补贴。选择退款的客户也将获得每位客人 200 港元和每间舱房 500 港元的交通费用补贴。他们还将获得下次在 8 月 30 日之前从香港出发的两晚或三晚星际邮轮的 50% 折扣。</p>

休闲娱乐 ETF - PowerShares

云顶新耀

3 倍做多旅游行业 ETN - MicroSectors

云顶香港

挪威邮轮

<p>星梦邮轮因突发技术问题取消了从香港出发的预定航行，导致乘客在漫长等待后感到沮丧。公司提供了重新安排航班的选项或全额退款，并赠送了 200 港元的餐饮券和交通费用补偿。乘客们批评了对这一情况的处理，形容他们的经历就像被当作 “难民”。星梦邮轮尚未透露技术问题的具体细节或何时被发现，但仍然致力于提供安全的旅行体验</p>

<p>Star Cruises cancelled a scheduled departure from Hong Kong on Friday evening because of “an unforeseen technical issue”, leaving angry passengers who had waited for hours to board complaining they had been treated like “refugees”. The cruise operator apologised, offering customers the choice of rescheduling or a full refund. “Star Cruises regrets to inform [passengers] that the Star Voyager sailing scheduled on February 13, for the ‘2 Night High Seas Cruise’ departing from Hong Kong Ocean Terminal, has been cancelled due to an unforeseen technical issue,” a spokesman said. “Star Cruises remains fully committed to delivering a safe and enjoyable travel experience. We appreciate the understanding and patience of our guests and partners.” The firm did not disclose details of the technical issue or when it was identified. According to a social media post by “Longman Lo” at around 5.20pm, hundreds of passengers were already queuing at Ocean Terminal in Tsim Sha Tsui, with staff handing out water to those waiting to board. Another post at around 9.20pm showed that crowds were still waiting at the boarding area. Passengers reportedly waited several hours to board before the cancellation was announced around 9pm, with many criticising the handling of the situation. “I was only given a bottle of water,” one man told the media. “Of course, there were issues with how this was handled. I was standing until my legs were sore.” One woman said her 4pm boarding time had been delayed several times until the voyage was cancelled, adding that the operator had not dealt with the situation very well. Another woman said: “I booked the Palace Suite, which allows us to board the ship first. However, we were forced to squeeze together at the waiting area like refugees. “They only told us very late in the evening that they were giving us HK$200 dining vouchers for dinner.” Star Cruises gave customers the option to either transfer their voyage dates or receive a full refund. Customers who reschedule can transfer their booking to any other two- or three-night cruise on the same ship departing Hong Kong on or before August 30. They will also receive HK$200 on-board credit per guest and HK$500 per cabin to cover transport costs. Those who opt for a refund will also be given HK$200 per guest and HK$500 per cabin to cover transport costs. They will also receive a 50 per cent discount on their next two- or three-night Star Voyager cruise departing from Hong Kong on or before August 30.</p>
<div class="lb-trans"><p>星梦邮轮因 “不可预见的技术问题” 取消了原定于周五晚上从香港出发的航班，愤怒的乘客在等待了数小时后抱怨他们被当作 “难民” 对待。这家邮轮运营商对此表示歉意，并为客户提供了重新安排航班或全额退款的选择。发言人表示：“星梦邮轮遗憾地通知 [乘客]，原定于 2 月 13 日从香港海洋码头出发的 ‘2 晚高海巡游’ 的星际航行已因不可预见的技术问题而取消。星梦邮轮始终致力于提供安全和愉快的旅行体验。我们感谢客人和合作伙伴的理解与耐心。” 该公司没有透露技术问题的具体细节或何时被发现。根据 “Longman Lo” 在下午 5:20 左右的社交媒体帖子，数百名乘客已经在尖沙咀的海洋码头排队，工作人员向等待登船的人发放水。另一条在晚上 9:20 左右的帖子显示，仍然有很多人等待在登船区。乘客们在取消通知于晚上 9 点左右宣布之前 reportedly 等待了几个小时，许多人批评了对这一情况的处理。一名男子告诉媒体：“我只得到了一瓶水。当然，这一处理方式存在问题。我站着直到腿都酸了。” 一名女性表示，她的登船时间原定于下午 4 点，但被多次延迟，直到航行被取消，并补充说运营商没有很好地处理这一情况。另一名女性说：“我预订了宫殿套房，这让我们可以优先登船。然而，我们被迫像难民一样挤在候船区。‘他们直到晚上很晚才告诉我们，他们将给我们每人 200 港元的晚餐代金券。” 星梦邮轮为客户提供了转移航班日期或全额退款的选择。重新安排的客户可以将预订转移到任何其他在 8 月 30 日之前从香港出发的两晚或三晚邮轮上。他们还将获得每位客人 200 港元的船上消费额度和每间舱房 500 港元的交通费用补贴。选择退款的客户也将获得每位客人 200 港元和每间舱房 500 港元的交通费用补贴。他们还将获得下次在 8 月 30 日之前从香港出发的两晚或三晚星际邮轮的 50% 折扣。</p>
</div>

丽星邮轮取消香港航行后，愤怒的乘客被晾在一边