<p>一些香港出租车司机在城市新的强制电子支付规定生效后仍未安装电子支付选项，这突显了出租车司机面临的数字鸿沟挑战，《南华早报》观察到。从 4 月 1 日起，运输署要求所有司机为乘客提供至少两种电子支付选项，包括一种二维码选项和一种替代电子支付方式。政府的这一举措旨在通过利用技术来满足不同乘客的需求，从而提升出租车服务的整体质量，部门发言人表示。在周三早上，姓方的老年司机并未提供电子支付选项。当被问及是否有其他支付方式时，方只表示接受人民币。“还没有，我们还没有安装这些，” 他说并表示歉意。相比之下，71 岁的前城市巴士司机张力全通过手机应用成功处理了一笔八达通卡交易，仅用时两分钟，并拥有多种支付方式，除了信用卡终端。“你希望他们做这么多事情，当他们连导航都不会用的时候，怎么能接受呢，” 张说，指的是那些难以适应新数字系统的老年司机。在与司机的对话后，从时代广场到立法会大楼的 20 分钟计程车行程收费为 73.10 港元（约 9.30 美元）。张表示，对于不遵守规定的司机，最高 5000 港元的罚款 “过于严厉且脱离实际”。“实际上，500 港元已经有威慑效果，这让每个人都感到痛苦，” 张说，并补充说当局应该在前一个或两个星期内对司机进行警告，然后再进行起诉。在强制规定生效之前，张每天处理约四到五笔电子支付交易，总行程超过 20 次。这一交易量占每日业务的约四分之一，使得这位司机在只接受现金的同行中具有竞争优势，张补充道。“实际上，我有这些，而许多人没有，有些人问是否有支付宝或微信支付，我有但他们没有，所以他们最终选择了我的出租车，” 张说。立法会议员庄浩峰告诉《南华早报》，他预计在新规的初始阶段司机会有混合反应。“在第一天，我预计会有混合的情况。虽然许多年轻司机和车队运营商已经准备好，但我们可能会看到一些 ‘摩擦’——技术故障或仍然犹豫的司机，” 庄和张指出，信用卡机的成本约为 1000 港元，并且有一定比例的交易费用，这使得司机依赖其他平台。庄还指出，许多司机是单打独斗，无法轻易参加政府的研讨会。这位立法会议员建议在出租车站和加油站部署移动支持团队，以便为行业提供实时故障排除。“在我们推动数字化转型的同时，不能忽视数字盲点。尤其是在新界西北部和边境管制点附近，手机信号往往不稳定，” 他说。展望未来，庄敦促政府通过开发一个综合平台来整合五个出租车车队的不同应用程序。他警告说，拥有五个不同的车队和独立的应用程序会导致居民困惑。“一个出租车超级应用将使司机更容易加入，并为乘客提供无缝的体验，” 庄说。运输署署长谢颖怡在荃湾的一个出租车站视察该计划实施的第一天，并指出已安装电子支付终端的司机运营顺利。“我很高兴司机告诉我，收款对他们来说更方便，我们相信这可以吸引更多居民甚至游客乘坐出租车，并对出租车的形象有利，” 谢说。“一些居民还告诉我们，电子支付更方便、直接和简单，提升了他们乘坐出租车的体验。” 她表示，目前香港有 46000 名活跃的出租车司机。约 47000 人已激活八达通账户，并安装了支持多种支付方式的商业版八达通应用和移动支付终端。她还呼吁尚未开通电子支付账户的司机尽快注册，如需帮助可前往设在上环、葵芳和荃湾的政府停车场的专用服务站，服务站开放至周六。额外报道由林安博提供。</p>

<p>一些香港出租车司机对新的强制电子支付系统感到不适应，该系统于 4 月 1 日生效。运输署要求司机提供至少两种电子支付选项。虽然一些司机，如张先生，已经适应并成功处理交易，但其他司机，尤其是年长司机，则在技术上遇到困难。立法会议员张志伟预计会有不同的反应，并建议设立移动支持团队以提供帮助。运输署署长指出，目前有 46,000 名司机在岗，许多人已安装了必要的支付系统，但也呼吁尚未注册的司机尽快注册</p>

<p>Some Hong Kong taxi drivers have yet to install e-payment options even after the city’s new mandatory electronic payment for taxis went into effect, highlighting a digital divide challenge facing cabbies, the South China Morning Post has observed. Starting on 1 April, the Transport Department mandated all drivers to offer passengers at least two electronic payment options, encompassing one QR code option and one alternative electronic method. The government initiative aimed to elevate the overall quality of taxi services by leveraging technology to cater to different passenger needs, a department spokesman said. At Times Square on Wednesday morning, elderly driver surnamed Fong had not provided e-payment options. When asked if he had alternative payment options, Fong only offered to accept Chinese yuan. “Not yet, we have not installed those,” he said and apologised. In contrast, former Citybus driver Cheung Lik-chuen, 71, successfully processed an Octopus card transaction via a mobile phone application in two minutes and possessed multiple payment methods except for a credit card terminal. “You want them to do so many things, how can they accept it when they don’t even know how to use navigation,” Cheung said, referring to older drivers struggling to adapt to the new digital systems. The 20-minute ride-along at 9.45pm from Times Square to the Legislative Council Complex was metered HK$73.10 (US$9.30) after the SCMP’s conversation with the driver. Cheung said the HK$5,000 maximum fine for drivers not following the rule was “over-the-top and out-of-touch”. “Actually, HK$500 already has a deterrent effect, which makes everyone hurt,” Cheung said, adding that authorities should warn drivers for the first month or two before prosecuting them. Before the mandate took effect, Cheung processed about four to five electronic payment transactions daily out of more than 20 total trips. This volume accounted for about one-quarter of the daily business, giving the driver a competitive advantage over peers who only accepted cash, Cheung added. “Actually, I have had them while many others did not, and some people asked if there is Alipay or WeChat Pay, which I have but they do not, so they ended up coming over to take my cab,” Cheung said. Lawmaker Mark Chong Ho-fung told the SCMP that he expected a mixed response from drivers during the initial phase of the new regulation. “On day one, I expect a mixed bag. While many younger drivers and fleet operators are ready, we might see some ‘friction’ – technical hiccups or drivers who are still hesitant,” Chong and Cheung noted that a credit card machine cost around HK$1,000 and carried a transaction fee of a certain percentage, leading the driver to rely on other platforms. Chong also pointed out that many drivers worked solo and could not easily attend government workshops. The lawmaker recommended deploying mobile support teams at taxi stands and gas stations to provide real-time troubleshooting for the trade. “While we push for digital transformation, we must not overlook the digital blind spots. Especially in the Northwest New Territories and near border control points, cellular signals are often unstable,” he said. Looking ahead, Chong urged the government to consolidate the different applications for five taxi fleets by developing a single comprehensive platform for the industry. The lawmaker warned that having five distinct fleets with separate applications caused confusion for residents. “A super app for taxis will allow drivers to join easily and provide passengers with a seamless experience,” Chong said. Commissioner for Transport Winnie Tse Wing-yee visited a taxi stand in Tsuen Wan to inspect the implementation of the scheme on its first day, and noted smooth operations with drivers who had installed the electronic payment terminals. “I’m happy that drivers told me it’s more convenient for them to collect payments, and we believe this could attract more residents and even tourists to take taxis and would be beneficial to the image of taxis,” Tse said. “Some residents also told us that electronic payment was more convenient, direct and simpler, which had enhanced their experience of taking taxis.” She said there were currently 46,000 active taxi drivers in Hong Kong. About 47,000 had activated Octopus accounts and installed the commercial version of the Octopus app and mobile payment terminals that support multiple ways to pay. She also urged drivers who had yet to open an electronic payment account to register as soon as possible, and could visit dedicated service stations, open until Saturday, at government car parks in Sheung Wan, Kwai Fong and Tsuen Wan should they require help. Additional reporting by Ambrose Li</p>
<div class="lb-trans"><p>一些香港出租车司机在城市新的强制电子支付规定生效后仍未安装电子支付选项，这突显了出租车司机面临的数字鸿沟挑战，《南华早报》观察到。从 4 月 1 日起，运输署要求所有司机为乘客提供至少两种电子支付选项，包括一种二维码选项和一种替代电子支付方式。政府的这一举措旨在通过利用技术来满足不同乘客的需求，从而提升出租车服务的整体质量，部门发言人表示。在周三早上，姓方的老年司机并未提供电子支付选项。当被问及是否有其他支付方式时，方只表示接受人民币。“还没有，我们还没有安装这些，” 他说并表示歉意。相比之下，71 岁的前城市巴士司机张力全通过手机应用成功处理了一笔八达通卡交易，仅用时两分钟，并拥有多种支付方式，除了信用卡终端。“你希望他们做这么多事情，当他们连导航都不会用的时候，怎么能接受呢，” 张说，指的是那些难以适应新数字系统的老年司机。在与司机的对话后，从时代广场到立法会大楼的 20 分钟计程车行程收费为 73.10 港元（约 9.30 美元）。张表示，对于不遵守规定的司机，最高 5000 港元的罚款 “过于严厉且脱离实际”。“实际上，500 港元已经有威慑效果，这让每个人都感到痛苦，” 张说，并补充说当局应该在前一个或两个星期内对司机进行警告，然后再进行起诉。在强制规定生效之前，张每天处理约四到五笔电子支付交易，总行程超过 20 次。这一交易量占每日业务的约四分之一，使得这位司机在只接受现金的同行中具有竞争优势，张补充道。“实际上，我有这些，而许多人没有，有些人问是否有支付宝或微信支付，我有但他们没有，所以他们最终选择了我的出租车，” 张说。立法会议员庄浩峰告诉《南华早报》，他预计在新规的初始阶段司机会有混合反应。“在第一天，我预计会有混合的情况。虽然许多年轻司机和车队运营商已经准备好，但我们可能会看到一些 ‘摩擦’——技术故障或仍然犹豫的司机，” 庄和张指出，信用卡机的成本约为 1000 港元，并且有一定比例的交易费用，这使得司机依赖其他平台。庄还指出，许多司机是单打独斗，无法轻易参加政府的研讨会。这位立法会议员建议在出租车站和加油站部署移动支持团队，以便为行业提供实时故障排除。“在我们推动数字化转型的同时，不能忽视数字盲点。尤其是在新界西北部和边境管制点附近，手机信号往往不稳定，” 他说。展望未来，庄敦促政府通过开发一个综合平台来整合五个出租车车队的不同应用程序。他警告说，拥有五个不同的车队和独立的应用程序会导致居民困惑。“一个出租车超级应用将使司机更容易加入，并为乘客提供无缝的体验，” 庄说。运输署署长谢颖怡在荃湾的一个出租车站视察该计划实施的第一天，并指出已安装电子支付终端的司机运营顺利。“我很高兴司机告诉我，收款对他们来说更方便，我们相信这可以吸引更多居民甚至游客乘坐出租车，并对出租车的形象有利，” 谢说。“一些居民还告诉我们，电子支付更方便、直接和简单，提升了他们乘坐出租车的体验。” 她表示，目前香港有 46000 名活跃的出租车司机。约 47000 人已激活八达通账户，并安装了支持多种支付方式的商业版八达通应用和移动支付终端。她还呼吁尚未开通电子支付账户的司机尽快注册，如需帮助可前往设在上环、葵芳和荃湾的政府停车场的专用服务站，服务站开放至周六。额外报道由林安博提供。</p>
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一些香港出租车司机在新的电子支付规定生效时未做好准备