<div id="readability-page-1"><p>In a recent e-mail to users, the company said it had &#34;recently noticed suspicious activity affecting a number of reservations.&#34; Investigations found that the compromised data may include booking details, names, e-mail addresses and phone numbers linked to reservations, as well as any information customers shared with the property they booked.</p><p>The Netherlands-based company, however, said financial information and home addresses were not accessed from its systems.</p><p>&#34;We have dedicated teams and employ machine learning tooling to monitor, detect and block suspicious activity around the clock and continuously work to enhance the robust security measures we have in place,&#34; it said.</p><p>Booking.com, one of the world's largest hotel reservation platforms, did not disclose further details about the scale of the breach, including the number of affected users.</p><table><tbody><tr><td><img src="https://imageproxy.pbkrs.com/https://vcdn1-english.vnecdn.net/2026/04/16/jas-rolyn-7BqK0rCPO5k-unsplash-4520-3632-1776310980.jpg/query-ZHByPTEmZml0PWNyb3AmaD0wJnE9MTAwJnM9XzRCbXZ1VVdUSkwtMjRMQnZTWktTdyZ3PTY4MA?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" width="680" height="453" original-src="https://imageproxy.pbkrs.com/https://vcdn1-english.vnecdn.net/2026/04/16/jas-rolyn-7BqK0rCPO5k-unsplash-4520-3632-1776310980.jpg/query-ZHByPTEmZml0PWNyb3AmaD0wJnE9MTAwJnM9XzRCbXZ1VVdUSkwtMjRMQnZTWktTdyZ3PTY4MA"/></td> </tr><tr><td> <p>The logo of Booking.com is seen on a building in Amsterdam, the Netherlands. Photo by Unsplash/Jas Rolyn</p> </td> </tr></tbody></table><p><em>TechCrunch</em> reported earlier that some customers said they received a phishing message via WhatsApp that included &#34;booking details and personal information.&#34; That suggests hackers are leveraging the stolen information to target Booking.com customers.</p><p>Booking.com said it has since issued new PINs to users with reservations and &#34;immediately took action to contain the issue.&#34;</p><p>It also warned customers to remain vigilant against suspicious e-mails or phone calls impersonating properties or the platform, stressing that it would never request credit card details via e-mail, phone calls, text messages or WhatsApp.</p><p>The incident marks the latest in a string of cybercrime attempts targeting Booking.com, which has in recent times grappled with a surge in scams on its platform, according to <em>The Guardian</em>. Fraudsters have been known to request payment details under the pretext of pre-authorization or trip verification, before making large unauthorized charges.</p><p>In 2018, attackers deployed phishing techniques to obtain login credentials from hotel employees in the United Arab Emirates, enabling them to access the booking information of more than 4,000 users on the platform.</p><p>Booking.com’s website shows that 6.8 billion customers have booked hotel rooms and homes since 2010.</p></div>

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<p>Booking.com 报告了一起数据泄露事件，未经授权的行为者可能已访问客户信息，包括电子邮件地址和电话号码。该公司表示，尽管预订详情和个人信息受到影响，但财务数据和家庭地址并未被访问。Booking.com 已向受影响用户发放了新的 PIN，并建议他们对网络钓鱼尝试保持警惕。这一事件是针对该平台的网络犯罪更广泛趋势的一部分，近年来该平台面临着越来越多的诈骗</p>

Customer data potentially exposed in breach at Booking.com, one of the world’s largest hotel reservation platforms

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作为全球最大的酒店预订平台之一，Booking.com 的客户数据可能在泄露事件中被曝光