<p>一名魁北克司机在消费者仲裁案件中胜诉，成功迫使 Lucid 收回他的 2024 款 Lucid Air Pure，结束了他所描述的自己一生中最糟糕的车辆拥有体验。</p>
<p>这位车主在 Lucid 车主论坛上分享了案件的细节，解释说他使用了加拿大的 CAMVAP（加拿大机动车仲裁计划）程序，而不是追求传统的法庭诉讼。仲裁最终导致 Lucid 取消了他四年租约的剩余部分，尽管他仍需承担超出里程的费用。</p>
<p>根据车主的说法，这次仲裁之所以引人注目，不仅是因为他在车辆上遇到的众多问题，还因为在诉讼过程中 Lucid 的法律代表 allegedly 提供的几种解释。</p>
<h2>长长的可靠性问题清单</h2>
<p>这位魁北克车主表示，他在整个拥有期间仔细记录了问题，包括照片、视频、时间戳和服务记录。</p>
<p>提到的问题包括多次拖车事件、反复出现的轮胎对齐问题、电气故障、内饰件脱落、GPS 和音频中断、防水失效，以及他所描述的危险的高级驾驶辅助系统（ADAS）行为。</p>
<p>其中一个最严重的投诉涉及车辆的转向辅助系统。车主声称，该系统会在某些道路上意外试图将车辆引导到迎面而来的交通中。</p>
<p>在仲裁过程中，Lucid 的法律团队 allegedly 辩称，该问题可能与司机未使用转向灯或车辆的内部监控系统检测到注意力不集中有关。</p>
<p>车主还声称，Lucid 表示由于车辆的重量，频繁的轮胎对齐是正常的。然而，他对此解释表示异议，指出他的 Air Pure 的重量明显低于他之前拥有的某些车辆，而这些车辆没有类似的问题。</p>
<h2>“不适合在冬季户外停车”</h2>
<p>在仲裁过程中讨论的或许最令人惊讶的说法涉及车辆的前备厢和寒冷天气操作相关的故障。</p>
<p>根据车主的说法，Lucid 辩称，雪和冰的积累可能会干扰传感器，导致无法判断前备厢是打开还是关闭。他进一步声称，该公司表示该车辆并不适合在寒冷的冬季条件下停放在户外。</p>
<p><strong>另请阅读：Lucid 在经历数月软件问题后收回 YouTuber 的 Air</strong></p>
<p>车主表示，他和仲裁员都没有对这一说法作出回应，这一说法迅速成为网上讨论最广泛的案件方面之一。</p>
<p>魁北克的严酷冬季使得许多司机不得不在户外停车，这一 alleged 说法在电动车车主中引发了特别有争议的讨论。</p>
<h2>质量问题超出单一车辆</h2>
<p>虽然这次仲裁涉及单一客户，但 Lucid 近年来面临了多次召回，影响了 Air 轿车和较新的 Gravity SUV。</p>
<p>最近的召回解决了从动力系统组件和电源逆变器故障到安全带锚固问题和故障加热器等问题。</p>
<p>该公司还被迫从一位知名 YouTuber 那里收回一辆 Air 轿车，原因是反复出现的软件问题。</p>
<p>尽管感到沮丧，这位魁北克车主承认，Air 在纸面上仍然是一款令人印象深刻的车辆，形容其舒适、技术先进且外观吸引人。</p>
<p>然而，这些优点最终不足以克服他所经历的反复可靠性和服务挑战。在仲裁胜利后，他用一辆 Kia EV4 替换了 Air，并表示不再需要为该车辆负责感到松了一口气。</p>

LCID

LCDL

<p>一名魁北克司机在与 Lucid 的消费者仲裁案件中获胜，迫使该公司在 18 个月后回购他的 2024 款 Lucid Air Pure。车主提到了多个可靠性问题，包括危险的 ADAS 行为和电气故障。在诉讼过程中，Lucid 声称该车辆并不适合户外冬季停车，因为传感器会受到雪和冰的干扰。这一事件进一步加剧了 Lucid 近期的召回和回购历史</p>

<p>A Quebec driver has successfully forced Lucid to take back his 2024 Lucid Air Pure after prevailing in a consumer arbitration case, ending what he described as the worst vehicle ownership experience of his life.</p>
<div class="lb-trans"><p>一名魁北克司机在消费者仲裁案件中胜诉，成功迫使 Lucid 收回他的 2024 款 Lucid Air Pure，结束了他所描述的自己一生中最糟糕的车辆拥有体验。</p>
</div><p>The owner shared details of the case on a Lucid owners <em>forum</em>, explaining that he used Canada’s CAMVAP (Canadian Motor Vehicle Arbitration Plan) process rather than pursuing a traditional court action. The arbitration ultimately resulted in Lucid cancelling the remainder of his four-year lease approximately 18 months into the agreement, although he was still required to cover excess mileage charges.</p>
<div class="lb-trans"><p>这位车主在 Lucid 车主论坛上分享了案件的细节，解释说他使用了加拿大的 CAMVAP（加拿大机动车仲裁计划）程序，而不是追求传统的法庭诉讼。仲裁最终导致 Lucid 取消了他四年租约的剩余部分，尽管他仍需承担超出里程的费用。</p>
</div><p>According to the owner’s account, the arbitration was notable not only because of the number of issues he experienced with the vehicle, but also because of several explanations allegedly provided by Lucid’s legal representatives during the proceedings.</p>
<div class="lb-trans"><p>根据车主的说法，这次仲裁之所以引人注目，不仅是因为他在车辆上遇到的众多问题，还因为在诉讼过程中 Lucid 的法律代表 allegedly 提供的几种解释。</p>
</div><h2>Long List of Reliability Concerns</h2>
<div class="lb-trans"><h2>长长的可靠性问题清单</h2>
</div><p>The Quebec owner said he meticulously documented problems throughout his ownership with photos, videos, timestamps, and service records.</p>
<div class="lb-trans"><p>这位魁北克车主表示，他在整个拥有期间仔细记录了问题，包括照片、视频、时间戳和服务记录。</p>
</div><p>Among the issues cited were multiple towing incidents, recurring wheel alignment problems, electrical faults, trim pieces falling off, GPS and audio interruptions, weatherproofing failures, and what he described as dangerous Advanced Driver Assistance System (ADAS) behaviour.</p>
<div class="lb-trans"><p>提到的问题包括多次拖车事件、反复出现的轮胎对齐问题、电气故障、内饰件脱落、GPS 和音频中断、防水失效，以及他所描述的危险的高级驾驶辅助系统（ADAS）行为。</p>
</div><p>One of the most serious complaints involved the vehicle’s steering assistance system. The owner claimed the system would unexpectedly attempt to guide the vehicle toward oncoming traffic on certain roads.</p>
<div class="lb-trans"><p>其中一个最严重的投诉涉及车辆的转向辅助系统。车主声称，该系统会在某些道路上意外试图将车辆引导到迎面而来的交通中。</p>
</div><p>During arbitration, Lucid’s legal team allegedly argued that the issue could have been related to the driver’s failure to use turn signals or the vehicle’s interior monitoring system detecting inattentiveness.</p>
<div class="lb-trans"><p>在仲裁过程中，Lucid 的法律团队 allegedly 辩称，该问题可能与司机未使用转向灯或车辆的内部监控系统检测到注意力不集中有关。</p>
</div><p>The owner also claimed Lucid suggested frequent wheel alignments were normal due to the vehicle’s weight. However, he disputed that explanation, noting his Air Pure weighed significantly less than some previous vehicles he had owned without similar issues.</p>
<div class="lb-trans"><p>车主还声称，Lucid 表示由于车辆的重量，频繁的轮胎对齐是正常的。然而，他对此解释表示异议，指出他的 Air Pure 的重量明显低于他之前拥有的某些车辆，而这些车辆没有类似的问题。</p>
</div><h2>“Not Designed To Be Parked Outside In Winter”</h2>
<div class="lb-trans"><h2>“不适合在冬季户外停车”</h2>
</div><p>Perhaps the most surprising claim discussed during the arbitration involved a malfunction related to the vehicle’s frunk and cold-weather operation.</p>
<div class="lb-trans"><p>在仲裁过程中讨论的或许最令人惊讶的说法涉及车辆的前备厢和寒冷天气操作相关的故障。</p>
</div><p>According to the owner’s account, Lucid argued that snow and ice accumulation could interfere with sensors that determine whether the frunk is open or closed. He further claimed the company stated the vehicle was not designed to be parked outdoors during freezing winter conditions.</p>
<div class="lb-trans"><p>根据车主的说法，Lucid 辩称，雪和冰的积累可能会干扰传感器，导致无法判断前备厢是打开还是关闭。他进一步声称，该公司表示该车辆并不适合在寒冷的冬季条件下停放在户外。</p>
</div><p><strong>ALSO READ: Lucid Buys Back YouTuber’s Air After Months of Software Issues</strong></p>
<div class="lb-trans"><p><strong>另请阅读：Lucid 在经历数月软件问题后收回 YouTuber 的 Air</strong></p>
</div><p>The owner said neither he nor the arbitrator responded to the assertion, which quickly became one of the most widely discussed aspects of the case online.</p>
<div class="lb-trans"><p>车主表示，他和仲裁员都没有对这一说法作出回应，这一说法迅速成为网上讨论最广泛的案件方面之一。</p>
</div><p>Quebec’s harsh winters make outdoor parking a reality for many drivers, making the alleged statement particularly controversial among EV owners.</p>
<div class="lb-trans"><p>魁北克的严酷冬季使得许多司机不得不在户外停车，这一 alleged 说法在电动车车主中引发了特别有争议的讨论。</p>
</div><h2>Quality Concerns Extend Beyond One Vehicle</h2>
<div class="lb-trans"><h2>质量问题超出单一车辆</h2>
</div><p>While this arbitration involved a single customer, Lucid has faced several recalls in recent years affecting both the Air sedan and the newer Gravity SUV.</p>
<div class="lb-trans"><p>虽然这次仲裁涉及单一客户，但 Lucid 近年来面临了多次召回，影响了 Air 轿车和较新的 Gravity SUV。</p>
</div><p>Recent recalls have addressed issues ranging from drivetrain components and power inverter failures to seatbelt anchor concerns and faulty heaters.</p>
<div class="lb-trans"><p>最近的召回解决了从动力系统组件和电源逆变器故障到安全带锚固问题和故障加热器等问题。</p>
</div><p>The company has also been forced to buyback an Air sedan from a prominent YouTuber over repeated software issues.</p>
<div class="lb-trans"><p>该公司还被迫从一位知名 YouTuber 那里收回一辆 Air 轿车，原因是反复出现的软件问题。</p>
</div><p>Despite his frustrations, the Quebec owner acknowledged that the Air remained an impressive vehicle on paper, describing it as comfortable, technologically advanced, and visually appealing.</p>
<div class="lb-trans"><p>尽管感到沮丧，这位魁北克车主承认，Air 在纸面上仍然是一款令人印象深刻的车辆，形容其舒适、技术先进且外观吸引人。</p>
</div><p>However, those strengths ultimately weren’t enough to overcome the repeated reliability and service challenges he experienced. Following the arbitration victory, he replaced the Air with a Kia EV4 and says he is relieved to no longer be responsible for the vehicle.</p>
<div class="lb-trans"><p>然而，这些优点最终不足以克服他所经历的反复可靠性和服务挑战。在仲裁胜利后，他用一辆 Kia EV4 替换了 Air，并表示不再需要为该车辆负责感到松了一口气。</p>
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魁北克的一位车主赢得了回购，因为 Lucid 据称声称 Air 车型不适合在户外冬季停车