<p><em>上线八个月后，市政工作人员描述了无缝的多模块工作流程、更快的薪资处理，以及一个让日益增长的社区保持联系的市民门户</em></p>
<p>, /PRNewswire/ -- gWorks，专为市政、县和公用事业区构建的顶级云软件平台，今天分享了爱荷华州中央市自八个月前上线 gWorks 云财务以来，在账单、薪资、预算和居民服务等日常运营方面的转变。更多见证请点击这里。</p>
<p>继续阅读</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null"/></p>
<p>在爱荷华州中央市的一个典型日子，Denise McGovern（坐着）和 Traci Wilson 在 gWorks 云财务中高效管理他们的工作。</p>
<p>中央市是一个不断发展的爱荷华州社区，正在投资新步道、城市复兴和 140 万美元的人行天桥，市政府的员工需要能够跟上的软件。对于市政书记 Traci Wilson 和公用事业账单员 Denise McGovern 来说，gWorks 云财务正好满足了这一需求。</p>
<p><strong>挑战</strong></p>
<p>在迁移到 gWorks 云财务之前，中央市的工作人员不得不依赖手动工作和耗时的流程。账单周期的重新读取要求员工逐一手动查找账户号码、地址和姓名。薪资处理是一个漫长的多步骤任务。每次存款后，日记账必须手动保存，如果工作人员忘记了，恢复它们就意味着要回去查找。为城市独特项目（包括大多数市政中不常见的老年人就餐项目）定制报告的过程也非常繁琐。</p>
<p>在一个繁忙的市政厅，居民们不断进出，每一分钟因低效流程而浪费的时间都是无法用来服务窗口前等待的人们的。</p>
<p>“每一小时都很重要，因为总有人在窗口需要帮助。”</p>
<p>— Traci Wilson，爱荷华州中央市市政书记</p>
<p><strong>解决方案</strong></p>
<p>中央市上线了 gWorks 云财务，并实施了公用事业账单、财务管理、薪资和 FrontDesk（平台的市民参与门户）。结果是一个完全集成的系统，各模块之间可以自动通信，工作人员可以在任务之间流畅切换而不丢失进度。</p>
<p>“所有模块之间能够相互沟通非常好。非常方便，节省时间，非常高效。”</p>
<p>— Traci Wilson，爱荷华州中央市市政书记</p>
<p><strong>结果</strong></p>
<p><strong>柜台服务不中断：</strong> 最直接的改进之一是能够在任务中途切换模块而不丢失进度。当一位居民走到窗口时，正在处理存款的工作人员可以切换到公用事业账单，处理居民的付款，然后返回到存款处，正好在她离开时的地方，没有数据丢失，也不需要重新开始。</p>
<p>“作为一名工作人员，你总是会被打断，所以能够在跳转到另一个模块时不丢失在一个模块中的位置是非常好的。”</p>
<p>— Traci Wilson，爱荷华州中央市市政书记</p>
<p><strong>更快、更自信的居民响应：</strong> 通过几秒钟内即可访问完整的消费历史，工作人员可以在居民仍然站在柜台时调出他们逐月的用量。McGovern 说：“我们可以快速点击他们的账户，逐月告诉他们他们的消费情况。这帮助我们更好地服务客户。”</p>
<p><strong>定制报告每月节省一小时：</strong> 中央市运行的老年人就餐项目在大多数市政中并不常见。通过 gWorks，Wilson 现在可以轻松为该部门、图书馆和各个基金生成定制报告。她说：“这大概每月就能为我们节省一个小时。”</p>
<p><strong>简化的账单周期：</strong> 以前需要工作人员手动汇编账户号码、地址和姓名以进行公用事业重新读取的过程，现在只需点击一下。“你点击一个按钮，它就为你创建一个电子表格，” McGovern 说。“当我们的工作人员出去重新读取时，我只需上传那个文件。这节省了很多时间。”</p>
<p><strong>薪资处理在一小时内完成：</strong> Wilson 通过 gWorks 薪资模块支付 10 名员工。“支付我大概只需要不到一个小时，这比旧系统要少得多，” 她说。税务条目在应付账款中预先配置，因此一旦薪资确定，剩下的步骤就简单快捷。</p>
<p><strong>自动日记账存储：</strong> McGovern 不再担心忘记保存存款日记账，这是之前系统中的一个常见问题。“我知道那个日记账总是会在那里供我查看，” 她说。“我不必担心记得保存它。这是非常重要的。”</p>
<p><strong>通过 FrontDesk 实现居民自助服务：</strong> 社区成员现在可以登录 gWorks FrontDesk 查看他们当前和过去的账单，跟踪他们的消费，注册自动支付，并在线支付，所有这些都无需通过第三方平台。当账单处理时，注册了通知的居民会收到即时提醒。“他们可以立刻说，‘嘿，我要去支付我的账单；它在那里，我要去做，’ 而不是等着它通过邮件寄来，” McGovern 说。</p>
<p><strong>与中央市共同成长</strong></p>
<p>随着中央市继续投资于其社区，从新的行人天桥到扩展的步道系统，城市的软件基础设施也准备好与之共同扩展。</p>
<p>“我们的云软件有空间添加更多。增加客户将变得更简单。”</p>
<p>— Denise McGovern，爱荷华州中央市公用事业账单员</p>
<p>“中央城市正在建设桥梁和步道，并计划吸引更多居民。他们的软件应该与时俱进，而不是拖后腿。居民希望能够随时查看账单、检查用量并在线支付，而一个不断发展的城市应该能够做到这一点，而不需要将五个系统拼凑在一起。我们构建了 gWorks，以便与中央城市这样的社区共同发展。”</p>
<p>— Moneesh Arora，gWorks 首席执行官</p>
<p>“中央城市对切换到云版本感到兴奋和满意。我们完全不再回顾旧的流程，迫不及待想看到 gWorks 如何随着时间的推移而不断成长和改善。”</p>
<p>— Traci Wilson，爱荷华州中央城市市书记</p>
<p><strong>关于 gWorks</strong></p>
<p>gWorks 是专为市政、县和公用事业区构建的顶级云软件平台。该公司提供专为地方政府量身定制的云原生 ERP、会计、公用事业计费、支付、资产管理、运营和市民参与软件。gWorks 成立于 1978 年，总部位于内布拉斯加州奥马哈，服务于 48 个州的 2000 多名客户。gWorks 是专注于技术驱动商业服务的私募股权公司 BV Investment Partners 的投资组合的一部分。了解更多信息，请访问 www.gworks.com。</p>
<p><strong>联系方式</strong>：Jessica Bauer，媒体关系 [email protected] 402-875-6597</p>
<p>来源 gWorks</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNjEwJk5ld3NJdGVtSWQ9TEE3OTAwNyZUcmFuc21pc3Npb25fSWQ9MjAyNjA2MTAwODAzUFJfTkVXU19VU1BSX19fX19MQTc5MDA3?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNjEwJk5ld3NJdGVtSWQ9TEE3OTAwNyZUcmFuc21pc3Npb25fSWQ9MjAyNjA2MTAwODAzUFJfTkVXU19VU1BSX19fX19MQTc5MDA3"/></p>

<p>爱荷华州中央城市已实施 gWorks 云财务系统，以简化市政运营。上线八个月后，该市报告了显著的效率提升，包括更快的工资处理、自动化的账单周期和无缝的模块集成。该系统使得职员能够在处理居民咨询时不影响工作流程进度，并简化了针对老年人就餐等独特项目的定制报告</p>

<p><em>Eight months after going live, city clerks describe seamless multi-module workflows, faster payroll, and a citizen portal that keeps a growing community connected</em></p>
<div class="lb-trans"><p><em>上线八个月后，市政工作人员描述了无缝的多模块工作流程、更快的薪资处理，以及一个让日益增长的社区保持联系的市民门户</em></p>
</div><p>, /PRNewswire/ -- gWorks, the top-ranked cloud software platform built exclusively for municipalities, counties, and utility districts, today shared that the City of Central City, Iowa has transformed daily operations across billing, payroll, budgeting, and resident services since going live on gWorks cloud Financials eight months ago. Read more on the testimonial here.</p>
<div class="lb-trans"><p>, /PRNewswire/ -- gWorks，专为市政、县和公用事业区构建的顶级云软件平台，今天分享了爱荷华州中央市自八个月前上线 gWorks 云财务以来，在账单、薪资、预算和居民服务等日常运营方面的转变。更多见证请点击这里。</p>
</div><p>Continue Reading</p>
<div class="lb-trans"><p>继续阅读</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null" alt="" original-src="https://www.prnewswire.com/news-releases/null"/></p>
<p>A typical day at Central City, Iowa, where Denise McGovern, seated, and Traci Wilson manage their work in gWorks cloud Financials without missing a beat</p>
<div class="lb-trans"><p>在爱荷华州中央市的一个典型日子，Denise McGovern（坐着）和 Traci Wilson 在 gWorks 云财务中高效管理他们的工作。</p>
</div><p>A growing Iowa community investing in new trails, downtown revitalization, and a $1.4 million pedestrian bridge, Central City is a city on the move, and its staff needed software that could keep up. For City Clerk Traci Wilson and Utility Billing Clerk Denise McGovern, gWorks cloud Financials has delivered exactly that.</p>
<div class="lb-trans"><p>中央市是一个不断发展的爱荷华州社区，正在投资新步道、城市复兴和 140 万美元的人行天桥，市政府的员工需要能够跟上的软件。对于市政书记 Traci Wilson 和公用事业账单员 Denise McGovern 来说，gWorks 云财务正好满足了这一需求。</p>
</div><p><strong>The Challenge</strong></p>
<div class="lb-trans"><p><strong>挑战</strong></p>
</div><p>Before moving to gWorks cloud Financials, Central City's clerks navigated a system of manual workarounds, and time-consuming processes. Billing cycle rereads required staff to manually look up account numbers, addresses, and names one by one. Payroll was a lengthy, multi-step task. Journals had to be saved manually after every deposit, and if a clerk forgot, recovering them meant going back to search. Custom reporting for the city's unique programs, including a senior dining program not common in most municipalities, was a cumbersome process.</p>
<div class="lb-trans"><p>在迁移到 gWorks 云财务之前，中央市的工作人员不得不依赖手动工作和耗时的流程。账单周期的重新读取要求员工逐一手动查找账户号码、地址和姓名。薪资处理是一个漫长的多步骤任务。每次存款后，日记账必须手动保存，如果工作人员忘记了，恢复它们就意味着要回去查找。为城市独特项目（包括大多数市政中不常见的老年人就餐项目）定制报告的过程也非常繁琐。</p>
</div><p>And in a busy city hall where residents are constantly coming through the door, every minute lost to an inefficient process was a minute unavailable to the people standing at the window.</p>
<div class="lb-trans"><p>在一个繁忙的市政厅，居民们不断进出，每一分钟因低效流程而浪费的时间都是无法用来服务窗口前等待的人们的。</p>
</div><p>&#34;Every hour matters because there's always somebody at the window needing something.&#34;</p>
<div class="lb-trans"><p>“每一小时都很重要，因为总有人在窗口需要帮助。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，爱荷华州中央市市政书记</p>
</div><p><strong>The Solution</strong></p>
<div class="lb-trans"><p><strong>解决方案</strong></p>
</div><p>Central City went live on gWorks cloud Financials and implemented utility billing, financial management, payroll, and FrontDesk, the platform's citizen engagement portal. The result was a fully integrated system where modules communicate with each other automatically, and staff can move fluidly between tasks without losing their place.</p>
<div class="lb-trans"><p>中央市上线了 gWorks 云财务，并实施了公用事业账单、财务管理、薪资和 FrontDesk（平台的市民参与门户）。结果是一个完全集成的系统，各模块之间可以自动通信，工作人员可以在任务之间流畅切换而不丢失进度。</p>
</div><p>&#34;It is very nice that all the modules talk to each other. Very convenient, very time-saving, very efficient.&#34;</p>
<div class="lb-trans"><p>“所有模块之间能够相互沟通非常好。非常方便，节省时间，非常高效。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，爱荷华州中央市市政书记</p>
</div><p><strong>The Results</strong></p>
<div class="lb-trans"><p><strong>结果</strong></p>
</div><p><strong>Uninterrupted service at the counter:</strong> One of the most immediate improvements was the ability to switch between modules mid-task without losing progress. When a resident walks up to the window while a clerk is processing a deposit, she can navigate to utility billing, process the resident's payment, and return to the deposit exactly where she left off, no lost data, no starting over.</p>
<div class="lb-trans"><p><strong>柜台服务不中断：</strong> 最直接的改进之一是能够在任务中途切换模块而不丢失进度。当一位居民走到窗口时，正在处理存款的工作人员可以切换到公用事业账单，处理居民的付款，然后返回到存款处，正好在她离开时的地方，没有数据丢失，也不需要重新开始。</p>
</div><p>&#34;As a clerk you're constantly getting interrupted, so it's very nice that you do not lose your spot in one module while jumping to another one.&#34;</p>
<div class="lb-trans"><p>“作为一名工作人员，你总是会被打断，所以能够在跳转到另一个模块时不丢失在一个模块中的位置是非常好的。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，爱荷华州中央市市政书记</p>
</div><p><strong>Faster, more confident resident responses:</strong> With full consumption history accessible in seconds, clerks can pull up a resident's month-by-month usage while they are still standing at the counter. &#34;We can quickly click within their account and tell them month by month what their consumption is,&#34; McGovern said. &#34;That has helped us better assist customers.&#34;</p>
<div class="lb-trans"><p><strong>更快、更自信的居民响应：</strong> 通过几秒钟内即可访问完整的消费历史，工作人员可以在居民仍然站在柜台时调出他们逐月的用量。McGovern 说：“我们可以快速点击他们的账户，逐月告诉他们他们的消费情况。这帮助我们更好地服务客户。”</p>
</div><p><strong>Custom reporting saves an hour every month:</strong> Central City runs a senior dining program not common in most municipalities. With gWorks, Wilson can now generate custom reports for that department, as well as the library and individual funds, with ease. &#34;That probably saves us an hour every month right there,&#34; she said.</p>
<div class="lb-trans"><p><strong>定制报告每月节省一小时：</strong> 中央市运行的老年人就餐项目在大多数市政中并不常见。通过 gWorks，Wilson 现在可以轻松为该部门、图书馆和各个基金生成定制报告。她说：“这大概每月就能为我们节省一个小时。”</p>
</div><p><strong>Simplified billing cycle:</strong> What previously required clerks to manually compile account numbers, addresses, and names for utility rereads is now a single click. &#34;You click a button and it creates a spreadsheet for you,&#34; McGovern said. &#34;When our guys go out to reread, all I have to do is upload that. It saves so much more time.&#34;</p>
<div class="lb-trans"><p><strong>简化的账单周期：</strong> 以前需要工作人员手动汇编账户号码、地址和姓名以进行公用事业重新读取的过程，现在只需点击一下。“你点击一个按钮，它就为你创建一个电子表格，” McGovern 说。“当我们的工作人员出去重新读取时，我只需上传那个文件。这节省了很多时间。”</p>
</div><p><strong>Payroll done in under an hour:</strong> Wilson pays 10 employees through the gWorks payroll module. &#34;It probably takes me less than an hour to pay, which is considerably less than what it was on the old system,&#34; she said. Tax entries are pre-configured in accounts payable, so once payroll is finalized, the remaining steps are straightforward and fast.</p>
<div class="lb-trans"><p><strong>薪资处理在一小时内完成：</strong> Wilson 通过 gWorks 薪资模块支付 10 名员工。“支付我大概只需要不到一个小时，这比旧系统要少得多，” 她说。税务条目在应付账款中预先配置，因此一旦薪资确定，剩下的步骤就简单快捷。</p>
</div><p><strong>Automatic journal storage:</strong> McGovern no longer worries about forgetting to save deposit journals, a recurring issue under the previous system. &#34;I know that journal is always going to be out there for me to go look at,&#34; she said. &#34;I don't have to worry about trying to remember to save it. And that is huge.&#34;</p>
<div class="lb-trans"><p><strong>自动日记账存储：</strong> McGovern 不再担心忘记保存存款日记账，这是之前系统中的一个常见问题。“我知道那个日记账总是会在那里供我查看，” 她说。“我不必担心记得保存它。这是非常重要的。”</p>
</div><p><strong>Resident self-service through FrontDesk:</strong> Community members can now log into gWorks FrontDesk to view their current and past bills, track their consumption, sign up for autopay, and pay online, all without routing through a third-party platform. When bills are processed, residents signed up for notifications receive an instant alert. &#34;They can turn around and say, 'Hey, I'm gonna go pay my bill; it's there, I'm gonna do it,' rather than waiting for it to come in the mail,&#34; McGovern said.</p>
<div class="lb-trans"><p><strong>通过 FrontDesk 实现居民自助服务：</strong> 社区成员现在可以登录 gWorks FrontDesk 查看他们当前和过去的账单，跟踪他们的消费，注册自动支付，并在线支付，所有这些都无需通过第三方平台。当账单处理时，注册了通知的居民会收到即时提醒。“他们可以立刻说，‘嘿，我要去支付我的账单；它在那里，我要去做，’ 而不是等着它通过邮件寄来，” McGovern 说。</p>
</div><p><strong>Built to Grow with Central City</strong></p>
<div class="lb-trans"><p><strong>与中央市共同成长</strong></p>
</div><p>As Central City continues to invest in its community, from a new pedestrian bridge to an expanding trail system, the city's software infrastructure is ready to scale alongside it.</p>
<div class="lb-trans"><p>随着中央市继续投资于其社区，从新的行人天桥到扩展的步道系统，城市的软件基础设施也准备好与之共同扩展。</p>
</div><p>&#34;We have room on the cloud software to add more. Adding customers is going to be simpler.&#34;</p>
<div class="lb-trans"><p>“我们的云软件有空间添加更多。增加客户将变得更简单。”</p>
</div><p>— Denise McGovern, Utility Billing Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Denise McGovern，爱荷华州中央市公用事业账单员</p>
</div><p>&#34;Central City is building bridges and trails and planning for more residents. Their software should keep up, not hold them back. Residents expect to see their bill, check their usage, and pay online the moment they think of it, and a growing city should deliver that without stitching together five systems. We built gWorks to scale right alongside communities like Central City.&#34;</p>
<div class="lb-trans"><p>“中央城市正在建设桥梁和步道，并计划吸引更多居民。他们的软件应该与时俱进，而不是拖后腿。居民希望能够随时查看账单、检查用量并在线支付，而一个不断发展的城市应该能够做到这一点，而不需要将五个系统拼凑在一起。我们构建了 gWorks，以便与中央城市这样的社区共同发展。”</p>
</div><p>— Moneesh Arora, CEO, gWorks</p>
<div class="lb-trans"><p>— Moneesh Arora，gWorks 首席执行官</p>
</div><p>&#34;The city of Central City has been excited and pleased with switching over to the cloud version. We do not look back on the old process at all and can't wait to see how gWorks grows and just gets better over time.&#34;</p>
<div class="lb-trans"><p>“中央城市对切换到云版本感到兴奋和满意。我们完全不再回顾旧的流程，迫不及待想看到 gWorks 如何随着时间的推移而不断成长和改善。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，爱荷华州中央城市市书记</p>
</div><p><strong>About gWorks</strong></p>
<div class="lb-trans"><p><strong>关于 gWorks</strong></p>
</div><p>gWorks is the top-ranked cloud software platform built exclusively for municipalities, counties, and utility districts. The company provides cloud-native ERP, accounting, utility billing, payments, asset management, operations, and citizen engagement software purpose-built for local government. Founded in 1978 and based in Omaha, Nebraska, gWorks serves more than 2,000 clients across 48 states. gWorks is part of the portfolio of BV Investment Partners, a private equity firm specializing in technology-enabled business services. Learn more at www.gworks.com.</p>
<div class="lb-trans"><p>gWorks 是专为市政、县和公用事业区构建的顶级云软件平台。该公司提供专为地方政府量身定制的云原生 ERP、会计、公用事业计费、支付、资产管理、运营和市民参与软件。gWorks 成立于 1978 年，总部位于内布拉斯加州奥马哈，服务于 48 个州的 2000 多名客户。gWorks 是专注于技术驱动商业服务的私募股权公司 BV Investment Partners 的投资组合的一部分。了解更多信息，请访问 www.gworks.com。</p>
</div><p><strong>Contact</strong>: Jessica Bauer, Media Relations [email protected] 402-875-6597</p>
<div class="lb-trans"><p><strong>联系方式</strong>：Jessica Bauer，媒体关系 [email protected] 402-875-6597</p>
</div><p>SOURCE gWorks</p>
<div class="lb-trans"><p>来源 gWorks</p>
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爱荷华州中央城市通过使用 gWorks 云财务系统为员工节省时间，并为居民提供更优质的服务