<h4><em>在評估全球 BPO 公司的 OA500 指數中位列全球前 17</em></h4>
<p>新加坡 - Media OutReach Newswire -2025 年 5 月 7 日- TDCX 是一家領先的全球業務流程外包（BPO）公司，專注於技術和藍籌公司，繼續保持在 2025 年外包加速器（OA）500 指數中東南亞 BPO 的首位。該公司在全球排名中上升至第 17 位。</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png"/></p>
<p>TDCX 集團首席運營官 Angie Tay 女士表示：“在一個日益被波動和不確定性定義的世界中，客户體驗是品牌最強大的信任建立者之一。當客户體驗做得好時，它能增強關係、推動忠誠度，並提升客户終身價值——使其成為增長的關鍵槓桿。</p>
<p>“在 TDCX，我們不斷投資於幫助客户大規模提供卓越客户體驗所需的能力和人才。我們收購 Open Access BPO 和擴展基於 AI 的解決方案反映了這一承諾。外包加速器對 TDCX 在全球外包客户體驗領域的認可，是我們致力於提供卓越客户體驗服務的證明，也是對我們 2 萬名每天提供世界級支持的團隊的致敬。我們感謝外包加速器給予的這一榮譽。”</p>
<p>外包加速器創始人兼首席執行官 Derek Gallimore 先生表示：“TDCX 與其他 BPO 的不同之處在於其卓越的將技術創新與人類專業知識相結合的能力，為客户提供卓越的成果。TDCX 是現代企業在當今數字優先的商業環境中日益依賴的外包金標準的典範。”</p>
<p>TDCX AI 最近推出了一項 AI 賦能計劃，旨在讓一批客户體驗代理學習機器學習基礎、自然語言處理和 AI 倫理。在 Google Cloud Skills Boost 主辦的課程中，完成該計劃的代理獲得了專業認證，確立了 TDCX 專業人士在行業內作為合格 AI 從業者的地位。該舉措與 TDCX 更廣泛的目標一致，即培養一支能夠利用 AI 工具提高效率並從商業智能數據中提取可操作見解的未來準備型勞動力。</p>
<p>該指數評估了全球 3200 多家 BPO 公司，基於其全球網絡實力和對卓越的承諾。評估因素包括地理覆蓋範圍以及在線知名度和聲譽等定性指標——通過員工評價、LinkedIn 互動以及來自 Crunchbase、Glassdoor 和 Zoom Info 的全面第三方分析進行衡量。</p>
<p>標籤：#TDCX</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></p>
<p>https://www.tdcx.com</p>
<p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png"/></p>
<p>https://sg.linkedin.com/company/tdcxgroup</p>
<p>發佈者對本公告內容負全部責任。</p>
<h4>關於 TDCX</h4>
<p>總部位於新加坡的 TDCX 是一家領先的全球業務流程外包（BPO）公司，提供客户體驗（CX）解決方案、銷售和數字營銷服務，以及針對各行業客户的內容審核。這些行業包括數字廣告和社交媒體、電子商務、金融科技、遊戲、健康科技、媒體、技術以及旅遊和酒店。</p>
<p>TDCX 專注於幫助公司實現未來，其智能、可擴展的方法——以創新和運營精確為驅動——使其成為尋求切實成果的公司的關鍵合作伙伴。TDCX 在全球 39 個地點擁有超過 2 萬名員工，為客户在亞洲、歐洲和美國提供全面覆蓋。欲瞭解更多信息，請訪問</p>
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<p>www.tdcx.com。</p>
<p><img src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253"/></p>

<p>TDCX 在 2025 年的 Outsource Accelerator (OA) 500 指數中保持了作為東南亞領先的外包服務提供商的地位，全球排名第 17。該公司強調客户體驗在建立品牌信任和忠誠度中的重要性。TDCX 最近的舉措包括收購 Open Access BPO 和為客户體驗代理推出人工智能賦能計劃。OA500 指數評估了超過 3,200 家外包公司，基於它們的全球網絡和對卓越的承諾。TDCX 總部位於新加坡，在 39 個地點僱傭了超過 20,000 名員工，提供各種客户體驗解決方案</p>

<h4><em>Among top 17 globally in OA500 Index that evaluates BPO firms worldwide</em></h4>
<div class="lb-trans"><h4><em>在評估全球 BPO 公司的 OA500 指數中位列全球前 17</em></h4>
</div><p>SINGAPORE - Media OutReach Newswire - 7 May 2025 - TDCX, a leading global business process outsourcing (BPO) company for technology and blue-chip companies, has retained its rank as the top Southeast Asian BPO in the Outsource Accelerator (OA) 500 2025 Index. The company also moved up in global rankings to 17th this year.</p>
<div class="lb-trans"><p>新加坡 - Media OutReach Newswire -2025 年 5 月 7 日- TDCX 是一家領先的全球業務流程外包（BPO）公司，專注於技術和藍籌公司，繼續保持在 2025 年外包加速器（OA）500 指數中東南亞 BPO 的首位。該公司在全球排名中上升至第 17 位。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png" alt="" original-src="https://release.media-outreach.com/release.php/Images/627867/OA500-badges.png"/></p>
<p>Ms. Angie Tay, Group Chief Operating Officer, TDCX, said, &#34;In a world increasingly defined by volatility and uncertainty, customer experience is one of the most powerful trust builders for brands. When done well, it strengthens relationships, drives loyalty, and enhances customer lifetime value—making it a key lever for growth.</p>
<div class="lb-trans"><p>TDCX 集團首席運營官 Angie Tay 女士表示：“在一個日益被波動和不確定性定義的世界中，客户體驗是品牌最強大的信任建立者之一。當客户體驗做得好時，它能增強關係、推動忠誠度，並提升客户終身價值——使其成為增長的關鍵槓桿。</p>
</div><p>&#34;At TDCX, we invest continually in the capabilities and talent needed to help our clients deliver exceptional CX at scale. Our acquisition of Open Access BPO and expansion of AI-driven solutions reflect this commitment. Outsource Accelerator's recognition of TDCX being among the top firms globally for outsourced CX is a testament to our commitment to providing excellent CX services and a tribute to our 20,000-strong team who are delivering world-class support every day. We thank Outsource Accelerator for this honor.&#34;</p>
<div class="lb-trans"><p>“在 TDCX，我們不斷投資於幫助客户大規模提供卓越客户體驗所需的能力和人才。我們收購 Open Access BPO 和擴展基於 AI 的解決方案反映了這一承諾。外包加速器對 TDCX 在全球外包客户體驗領域的認可，是我們致力於提供卓越客户體驗服務的證明，也是對我們 2 萬名每天提供世界級支持的團隊的致敬。我們感謝外包加速器給予的這一榮譽。”</p>
</div><p>Mr. Derek Gallimore, Founder and CEO of Outsource Accelerator, said, &#34;What sets TDCX apart from other BPOs is its remarkable ability to blend technological innovation with human expertise, delivering superior results for their clients. TDCX exemplifies the gold standard in outsourcing that modern enterprises increasingly depend on in today's digital-first business environment.&#34;</p>
<div class="lb-trans"><p>外包加速器創始人兼首席執行官 Derek Gallimore 先生表示：“TDCX 與其他 BPO 的不同之處在於其卓越的將技術創新與人類專業知識相結合的能力，為客户提供卓越的成果。TDCX 是現代企業在當今數字優先的商業環境中日益依賴的外包金標準的典範。”</p>
</div><p>TDCX AI recently rolled out an AI enablement program for a batch of customer experience agents to learn about machine learning fundamentals, natural language processing, and AI ethics. In the course of the lessons hosted by Google Cloud Skills Boost, agents who completed the program were granted a professional certification, establishing TDCX professionals as qualified AI practitioners in the industry. This initiative aligns with TDCX's broader goal of cultivating a future-ready workforce skilled in leveraging AI tools for enhanced efficiency and extracting actionable insights from business intelligence data.</p>
<div class="lb-trans"><p>TDCX AI 最近推出了一項 AI 賦能計劃，旨在讓一批客户體驗代理學習機器學習基礎、自然語言處理和 AI 倫理。在 Google Cloud Skills Boost 主辦的課程中，完成該計劃的代理獲得了專業認證，確立了 TDCX 專業人士在行業內作為合格 AI 從業者的地位。該舉措與 TDCX 更廣泛的目標一致，即培養一支能夠利用 AI 工具提高效率並從商業智能數據中提取可操作見解的未來準備型勞動力。</p>
</div><p>The index evaluates more than 3,200 BPO companies worldwide based on their global network strength and commitment to excellence. Assessment factors include geographic footprint alongside qualitative metrics such as online prominence and reputation - measured through employee reviews, LinkedIn engagement, and comprehensive third-party analysis from Crunchbase, Glassdoor and Zoom Info.</p>
<div class="lb-trans"><p>該指數評估了全球 3200 多家 BPO 公司，基於其全球網絡實力和對卓越的承諾。評估因素包括地理覆蓋範圍以及在線知名度和聲譽等定性指標——通過員工評價、LinkedIn 互動以及來自 Crunchbase、Glassdoor 和 Zoom Info 的全面第三方分析進行衡量。</p>
</div><p>Hashtag: #TDCX</p>
<div class="lb-trans"><p>標籤：#TDCX</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/generic_link.png"/></p>
<p>https://www.tdcx.com</p>
<div class="lb-trans"><p>https://www.tdcx.com</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png" alt="" original-src="https://release.media-outreach.com/Release/templates/images/socialMedia/iconmonstr-linkedin-1-24.png"/></p>
<p>https://sg.linkedin.com/company/tdcxgroup</p>
<div class="lb-trans"><p>https://sg.linkedin.com/company/tdcxgroup</p>
</div><p>The issuer is solely responsible for the content of this announcement.</p>
<div class="lb-trans"><p>發佈者對本公告內容負全部責任。</p>
</div><h4>About TDCX</h4>
<div class="lb-trans"><h4>關於 TDCX</h4>
</div><p>Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.</p>
<div class="lb-trans"><p>總部位於新加坡的 TDCX 是一家領先的全球業務流程外包（BPO）公司，提供客户體驗（CX）解決方案、銷售和數字營銷服務，以及針對各行業客户的內容審核。這些行業包括數字廣告和社交媒體、電子商務、金融科技、遊戲、健康科技、媒體、技術以及旅遊和酒店。</p>
</div><p>With a focus on helping companies enable the future,TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit</p>
<div class="lb-trans"><p>TDCX 專注於幫助公司實現未來，其智能、可擴展的方法——以創新和運營精確為驅動——使其成為尋求切實成果的公司的關鍵合作伙伴。TDCX 在全球 39 個地點擁有超過 2 萬名員工，為客户在亞洲、歐洲和美國提供全面覆蓋。欲瞭解更多信息，請訪問</p>
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</div><p>www.tdcx.com.</p>
<div class="lb-trans"><p>www.tdcx.com。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://track.media-outreach.com/index.php/WebView/379892/19253" alt="" original-src="https://track.media-outreach.com/index.php/WebView/379892/19253"/></p>

TDCX 繼續保持其作為東南亞頂級外包客户體驗服務提供商的地位