<p><strong>領先的漢堡連鎖店擴大了對 SoundHound 人工智能點餐代理的使用，該代理已經處理了超過一百萬次顧客互動</strong></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="2048" height="1024" original-src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png"/></p>
<p>加利福尼亞州聖克拉拉，2026 年 1 月 28 日（全球新聞稿）—— SoundHound AI, Inc.（納斯達克：SOUN），全球領先的語音和對話人工智能公司，今天宣佈與美國最具標誌性的漢堡品牌之一 Five Guys 擴大合作關係。</p>
<p>此次續約突顯了雙方合作的強大，SoundHound 的人工智能點餐代理已經支持 Five Guys <strong>處理了超過一百萬次顧客的人工智能互動</strong>。這家快餐行業的創新者在數百個門店提供人工智能點餐體驗，並將通過此協議為特許經營商提供更多選擇。</p>
<p>Five Guys 希望確保提供符合當今顧客期望的顧客體驗，而人工智能技術提升了顧客服務和運營效率。藉助 SoundHound 的語音人工智能，Five Guys 能夠在高峰時段處理 100% 的來電訂單，消除漏單，確保顧客能夠快速準確地下單。對於員工來説，這意味着更少的干擾，使他們能夠專注於店內服務、食品準備和提供優質的顧客體驗。</p>
<p>“我們一直在尋找創新的方法，使顧客體驗儘可能順暢和便利，”<strong>Five Guys 首席信息官 Zerrick Pearson</strong> 説。“能夠為我們的特許經營商提供一個可靠的點餐解決方案，能夠處理每一個訂單——即使在我們最繁忙的時段——對我們的顧客和團隊都產生了真正的影響。”</p>
<p>SoundHound 的語音人工智能技術經過 Five Guys 豐富菜單的訓練，旨在理解普通人類語言，使顧客能夠自然地説出訂單——就像他們與其他人類交流一樣。除了接收訂單，SoundHound 的人工智能技術還可以回答各種與菜單相關的問題，提供關於特價和促銷的信息，並處理有關營業時間、停車、過敏原和其他常見問題的諮詢。</p>
<p>“Five Guys 是一個前瞻性的合作伙伴，持續提升點餐體驗的標準，”<strong>SoundHound AI 首席產品官 James Hom</strong> 説。“我們很自豪能夠為他們的餐廳提供增強顧客體驗和日常運營的解決方案。”</p>
<p>SoundHound 的行業領先語音和對話人工智能技術為超過 10,000 個地點提供服務。有關 SoundHound AI 餐廳解決方案的更多信息，請訪問：https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
<p><strong>關於 SoundHound AI</strong></p>
<p>SoundHound AI（納斯達克：SOUN）是全球領先的語音和對話智能公司，提供人工智能解決方案，使企業能夠為顧客提供卓越的體驗。基於專有技術，SoundHound 的語音人工智能在多個語言中提供一流的速度和準確性，服務於零售、金融服務、醫療保健、汽車、智能設備和餐飲等領域的產品創造者和服務提供商。該公司的各種開創性人工智能驅動產品包括智能應答、智能點餐、動態自取餐和為企業提供人工智能代理的 Amelia 平台。此外，SoundHound Chat AI 是一款強大的語音助手，集成了生成式人工智能，而 Autonomics 是一個領先的運營平台，自動化 IT 過程，使 SoundHound 能夠為世界級企業提供數百萬種產品和服務，並每年處理數十億次互動。</p>
<p><strong>媒體聯繫人：</strong></p>
<p>Gianna Arantes</p>
<p>201-815-9852</p>
<p>PR@SoundHound.com</p>
<p>與本公告相關的照片可在 https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1 獲取</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1" height="1" original-src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0"/></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" width="1" height="1" original-src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png"/></p>

SOUX

2 倍做多 AI 與大數據 ETF - Direxion

EATZ

SOUN

<p>Five Guys 已經擴大了與 SoundHound AI 的合作，以增強其基於人工智能的訂餐系統，該系統已經處理了超過一百萬次客户互動。這一合作旨在通過讓人工智能處理所有進來的訂單，即使在高峰時段，也能提高客户服務和運營效率。該技術旨在理解自然語言，使客户能夠輕鬆下單並詢問菜單相關問題。Five Guys 繼續在快餐休閒餐飲領域進行創新，確保客户和員工都能享受到順暢的體驗</p>

<p><strong>Leading burger chain extends use of SoundHound’s AI-powered ordering agent, which has already handled more than one million guest interactions</strong></p>
<div class="lb-trans"><p><strong>領先的漢堡連鎖店擴大了對 SoundHound 人工智能點餐代理的使用，該代理已經處理了超過一百萬次顧客互動</strong></p>
</div><p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png" alt="" original-src="https://ml.globenewswire.com/Resource/Download/12dd11f3-c0ff-4715-bf3b-ed5d592760c1/image1.png"/></p>
<p>SANTA CLARA, Calif., Jan. 28, 2026 (GLOBE NEWSWIRE) -- SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, today announced the expansion of its relationship with Five Guys, one of the nation’s most iconic burger brands.</p>
<div class="lb-trans"><p>加利福尼亞州聖克拉拉，2026 年 1 月 28 日（全球新聞稿）—— SoundHound AI, Inc.（納斯達克：SOUN），全球領先的語音和對話人工智能公司，今天宣佈與美國最具標誌性的漢堡品牌之一 Five Guys 擴大合作關係。</p>
</div><p>The renewal highlights the strength of the collaboration, as SoundHound’s AI-powered ordering agents have already supported Five Guys in <strong>processing well over a million customer AI interactions to date</strong>. The fast casual favorite and industry innovator already offers an AI-powered ordering experience across hundreds of locations and will be giving franchisees the option of offering them more through this agreement.</p>
<div class="lb-trans"><p>此次續約突顯了雙方合作的強大，SoundHound 的人工智能點餐代理已經支持 Five Guys <strong>處理了超過一百萬次顧客的人工智能互動</strong>。這家快餐行業的創新者在數百個門店提供人工智能點餐體驗，並將通過此協議為特許經營商提供更多選擇。</p>
</div><p>Five Guys wants to ensure it offers customer experiences the way today’s customers expect, and AI technology improves both customer service and operational efficiency. Leveraging SoundHound’s voice AI, Five Guys is able to answer 100% of incoming orders – even during peak hours – to eliminate missed orders, and ensure guests can place an order quickly and accurately. For employees, this means fewer interruptions, freeing them to focus on in-store service, food preparation, and providing a great guest experience.</p>
<div class="lb-trans"><p>Five Guys 希望確保提供符合當今顧客期望的顧客體驗，而人工智能技術提升了顧客服務和運營效率。藉助 SoundHound 的語音人工智能，Five Guys 能夠在高峰時段處理 100% 的來電訂單，消除漏單，確保顧客能夠快速準確地下單。對於員工來説，這意味着更少的干擾，使他們能夠專注於店內服務、食品準備和提供優質的顧客體驗。</p>
</div><p>“We’re always looking for ways to innovate and make the guest experience as smooth and convenient as possible,” said <strong>Zerrick Pearson, CIO of Five Guys.</strong> “Being able to offer our franchisees a reliable ordering solution that can handle every order — even during our busiest times — has made a real impact on both our customers and our team.”</p>
<div class="lb-trans"><p>“我們一直在尋找創新的方法，使顧客體驗儘可能順暢和便利，”<strong>Five Guys 首席信息官 Zerrick Pearson</strong> 説。“能夠為我們的特許經營商提供一個可靠的點餐解決方案，能夠處理每一個訂單——即使在我們最繁忙的時段——對我們的顧客和團隊都產生了真正的影響。”</p>
</div><p>SoundHound’s voice AI technology is trained on Five Guys extensive menu and designed to understand regular human speech so that customers can order by speaking naturally – just as they would to another human. Beyond taking orders, SoundHound’s AI technology can answer a variety of menu-related questions, provide information about specials and promotions, and handle inquiries about opening times, parking, allergens, and other frequently asked questions.</p>
<div class="lb-trans"><p>SoundHound 的語音人工智能技術經過 Five Guys 豐富菜單的訓練，旨在理解普通人類語言，使顧客能夠自然地説出訂單——就像他們與其他人類交流一樣。除了接收訂單，SoundHound 的人工智能技術還可以回答各種與菜單相關的問題，提供關於特價和促銷的信息，並處理有關營業時間、停車、過敏原和其他常見問題的諮詢。</p>
</div><p>“Five Guys is a forward-thinking partner that continues to raise the bar on what the ordering experience can be,” said <strong>James Hom, Chief Product Officer at SoundHound AI.</strong> “We’re proud to support their restaurants with solutions that enhance both the guest experience and day-to-day operations for staff.”</p>
<div class="lb-trans"><p>“Five Guys 是一個前瞻性的合作伙伴，持續提升點餐體驗的標準，”<strong>SoundHound AI 首席產品官 James Hom</strong> 説。“我們很自豪能夠為他們的餐廳提供增強顧客體驗和日常運營的解決方案。”</p>
</div><p>SoundHound powers well over 10,000 locations with its industry-leading voice and conversational AI technology. For more information about SoundHound AI’s restaurant solutions, please visit: https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
<div class="lb-trans"><p>SoundHound 的行業領先語音和對話人工智能技術為超過 10,000 個地點提供服務。有關 SoundHound AI 餐廳解決方案的更多信息，請訪問：https://www.soundhound.com/voice-ai-solutions/restaurants/.</p>
</div><p><strong>About SoundHound AI</strong></p>
<div class="lb-trans"><p><strong>關於 SoundHound AI</strong></p>
</div><p>SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational intelligence, delivers AI solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru, and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have allowed SoundHound to power millions of products and services, and processes billions of interactions each year for world-class businesses.</p>
<div class="lb-trans"><p>SoundHound AI（納斯達克：SOUN）是全球領先的語音和對話智能公司，提供人工智能解決方案，使企業能夠為顧客提供卓越的體驗。基於專有技術，SoundHound 的語音人工智能在多個語言中提供一流的速度和準確性，服務於零售、金融服務、醫療保健、汽車、智能設備和餐飲等領域的產品創造者和服務提供商。該公司的各種開創性人工智能驅動產品包括智能應答、智能點餐、動態自取餐和為企業提供人工智能代理的 Amelia 平台。此外，SoundHound Chat AI 是一款強大的語音助手，集成了生成式人工智能，而 Autonomics 是一個領先的運營平台，自動化 IT 過程，使 SoundHound 能夠為世界級企業提供數百萬種產品和服務，並每年處理數十億次互動。</p>
</div><p><strong>Media Contact:</strong></p>
<div class="lb-trans"><p><strong>媒體聯繫人：</strong></p>
</div><p>Gianna Arantes</p>
<div class="lb-trans"><p>Gianna Arantes</p>
</div><p>201-815-9852</p>
<div class="lb-trans"><p>201-815-9852</p>
</div><p>PR@SoundHound.com</p>
<div class="lb-trans"><p>PR@SoundHound.com</p>
</div><p>A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1</p>
<div class="lb-trans"><p>與本公告相關的照片可在 https://www.globenewswire.com/NewsRoom/AttachmentNg/12dd11f3-c0ff-4715-bf3b-ed5d592760c1 獲取</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.globenewswire.com/newsroom/ti/query-bmY9T1RZME16azVOaU0zTXprMU1qVTRJekl5TkRRMk56Yz0" alt="" original-src="https://www.globenewswire.com/newsroom/ti?nf=OTY0Mzk5NiM3Mzk1MjU4IzIyNDQ2Nzc="/></p>
<p><img src="https://imageproxy.pbkrs.com/https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png" alt="" original-src="https://ml.globenewswire.com/media/YzdmNTZkODItZDgxOC00Mzg5LWI3MjQtYmVkYjQwYjEyZThkLTEyNTYyMzAtMjAyNi0wMS0yOC1lbg==/tiny/SoundHound-Inc-.png"/></p>

Five Guys 延長與 SoundHound AI 的合作伙伴關係 | SOUN 股票新聞