<p>絕對全面護理被公認為會員體驗領域的行業領導者</p>
<p>, /PRNewswire/ -- 絕對全面護理今天宣佈，它被全球醫療體驗解決方案和服務的領導者 Press Ganey 評選為 2025 年人類體驗 (HX) 卓越獎® 獲獎者。該獎項是 Press Ganey 每年對全國頂級健康計劃、醫院和健康系統在多項體驗指標表現的排名的一部分。</p>
<p>作為 Press Ganey HX 卓越獎® 的獲獎者，絕對全面護理因在全國健康計劃中排名前 5% 而獲得認可，在至少連續兩年內提供卓越的會員體驗，獲得最高的 CAHPS 評分。</p>
<p>這一榮譽反映了絕對全面護理對理解和優先考慮會員聲音的堅定承諾。Press Ganey 與超過 85% 的美國健康計劃合作，致力於提升會員體驗，減少摩擦點，並創造無縫的醫療旅程。</p>
<p>絕對全面護理通過個性化的多渠道溝通策略和加強的提供者合作關係，展示了其對卓越會員體驗的承諾。該組織通過會員首選的渠道（電話、電子郵件、短信、郵件和社交媒體）與會員互動，以改善護理協調、教育和獲取基本服務。為了進一步支持這一使命，絕對全面護理擴大了其質量團隊，主動接觸和協助面臨錯過關鍵預防護理（如健康檢查）風險的會員。此外，專業人員每月與初級護理提供者進行諮詢，提供量身定製的見解和有效策略，以支持脆弱患者並提升會員體驗。</p>
<p>“通過在訪問、溝通和護理協調等關鍵領域的領先，絕對全面護理為以會員為中心的高質量護理設定了高標準，” Press Ganey 的董事長兼首席執行官 Patrick T. Ryan 説。“這一獎項反映了他們傾聽會員、滿足其需求並提供無縫、有意義的醫療體驗的深厚承諾。”</p>
<p>“這一獎項是多年努力和堅定遵循我們核心原則的結果：為我們的會員做正確的事，” 絕對全面護理的計劃總裁兼首席執行官 John W. McClellan 説。“我們的使命——逐個改變社區的健康——指導着我們做出的每一個決定。雖然提供有意義的工作本身就是一種獎勵，但獲得基於嚴格數據的認可，證明我們的承諾為我們服務的對象創造了可衡量的價值。”</p>
<p>在提升會員滿意度的成熟模式基礎上，絕對全面護理重申了其在 2026 年提供卓越體驗的承諾。關鍵優先事項包括確保員工可用性以方便預約安排，表彰提供者和護理團隊的卓越質量，以及利用數據驅動的見解合作創新，以提升患者護理。這些舉措反映了絕對全面護理的核心使命：逐個改變我們服務社區的健康。</p>
<p>要了解更多關於絕對全面護理的信息，請訪問 absolutetotalcare.com。</p>
<p><strong>關於 Press Ganey</strong> Press Ganey 是一家領先的全球體驗技術、數據分析和洞察提供商，幫助公司更好地理解和服務其客户、員工和利益相關者。Press Ganey 提供人類體驗 (HX) 平台——一個綜合的體驗和研究技術平台，將客户體驗 (CX)、員工體驗 (EX)、患者體驗 (PX) 和市場研究結合在一起。它在醫療、金融服務、酒店、市場研究、專業服務、零售、技術和其他終端市場中為全球超過 43,000 個客户提供服務。Press Ganey 被 Gartner® 評為客户聲音 (VoC) 平台魔力象限™ 的領導者。</p>
<p><strong>關於絕對全面護理</strong> 絕對全面護理致力於通過負擔得起且可靠的醫療計劃逐個改善社區的健康。自 2007 年以來，絕對全面護理一直是南卡羅來納州管理醫療市場的一部分，為南卡羅來納州醫療補助計劃下的臨時援助貧困家庭 (TANF) 和補充保障收入 (SSI) 會員提供全風險管理護理。絕對全面護理是 Centene Corporation (CNC) 的全資子公司，提供的服務不限於醫療、家庭健康、疾病管理和行為健康。絕對全面護理在南卡羅來納州的所有 46 個縣運營。</p>
<p>來源：Centene Corporation</p>

康西哥

<p>Absolute Total Care 榮獲 2025 年 Press Ganey 人類體驗卓越獎®，因其在全國健康計劃中會員體驗排名前 5%。這一認可突顯了該組織優先考慮會員聲音並通過個性化溝通策略和主動參與提供卓越護理的承諾。該獎項反映了多年來致力於改善社區健康和提升患者體驗的努力。Absolute Total Care 計劃在 2026 年繼續這一承諾，重點關注預約安排、質量認可和基於數據的患者護理改進</p>

<p><em>Absolute Total Car</em> <em>e</em> <em>is recognized as an industry leader in</em> <em>Member Experience</em></p>
<div class="lb-trans"><p>絕對全面護理被公認為會員體驗領域的行業領導者</p>
</div><p>, /PRNewswire/ -- Absolute Total Care today announced that it has been named a 2025 Human Experience (HX) Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey's annual ranking of the top health plans, hospitals and health systems in the country, according to performance in a variety of experience metrics.</p>
<div class="lb-trans"><p>, /PRNewswire/ -- 絕對全面護理今天宣佈，它被全球醫療體驗解決方案和服務的領導者 Press Ganey 評選為 2025 年人類體驗 (HX) 卓越獎® 獲獎者。該獎項是 Press Ganey 每年對全國頂級健康計劃、醫院和健康系統在多項體驗指標表現的排名的一部分。</p>
</div><p>As a winner of the Press Ganey HX Pinnacle of Excellence Award®, Absolute Total Care has earned recognition for ranking in the top 5% of health plans nationwide, delivering exceptional member experience over a minimum of two consecutive years in Highest overall CAHPS ratings.</p>
<div class="lb-trans"><p>作為 Press Ganey HX 卓越獎® 的獲獎者，絕對全面護理因在全國健康計劃中排名前 5% 而獲得認可，在至少連續兩年內提供卓越的會員體驗，獲得最高的 CAHPS 評分。</p>
</div><p>This prestigious honor reflects Absolute Total Care's unwavering commitment to understanding and prioritizing the voices of its members. Press Ganey partners with over 85% of U.S. health plans in its mission to advance member experience, reduce friction points <strong>,</strong> and create a seamless healthcare journey.</p>
<div class="lb-trans"><p>這一榮譽反映了絕對全面護理對理解和優先考慮會員聲音的堅定承諾。Press Ganey 與超過 85% 的美國健康計劃合作，致力於提升會員體驗，減少摩擦點，並創造無縫的醫療旅程。</p>
</div><p>Absolute Total Care demonstrates its commitment to exceptional member experiences through a personalized, multichannel communication strategy and strengthened provider partnerships. The organization engages members through their preferred channels: phone, email, text, mail and social media-to improve care coordination, education, and access to essential services. To further support this mission, Absolute Total Care expanded its quality team to proactively engage and assist members at risk of missing critical preventive care, such as well-visits. In addition, expert staff provide monthly consultations with primary care providers, delivering tailored insights and proven strategies to support vulnerable patients and elevate the member experience.</p>
<div class="lb-trans"><p>絕對全面護理通過個性化的多渠道溝通策略和加強的提供者合作關係，展示了其對卓越會員體驗的承諾。該組織通過會員首選的渠道（電話、電子郵件、短信、郵件和社交媒體）與會員互動，以改善護理協調、教育和獲取基本服務。為了進一步支持這一使命，絕對全面護理擴大了其質量團隊，主動接觸和協助面臨錯過關鍵預防護理（如健康檢查）風險的會員。此外，專業人員每月與初級護理提供者進行諮詢，提供量身定製的見解和有效策略，以支持脆弱患者並提升會員體驗。</p>
</div><p>&#34;By leading in critical areas like access, communication, and care coordination, Absolute Total Care is setting a high bar for member-centered, high-quality care,&#34; said Patrick T. Ryan, Chairman and CEO of Press Ganey. &#34;This award reflects their deep commitment to listening to members, meeting their needs, and delivering seamless, meaningful healthcare experiences.&#34;</p>
<div class="lb-trans"><p>“通過在訪問、溝通和護理協調等關鍵領域的領先，絕對全面護理為以會員為中心的高質量護理設定了高標準，” Press Ganey 的董事長兼首席執行官 Patrick T. Ryan 説。“這一獎項反映了他們傾聽會員、滿足其需求並提供無縫、有意義的醫療體驗的深厚承諾。”</p>
</div><p>&#34;This award comes is the culmination of years of dedicated effort and steadfast adherence to our core principle: doing the right thing for our members,&#34; said John W. McClellan, Plan President &amp; CEO of Absolute Total Care. &#34;Our mission – to transform the health of the community, one individual at a time – guides every decision we make. While delivering meaningful work is inherently rewarding, receiving recognition backed by rigorous data affirms that our commitment creates measurable value for those we serve.&#34;</p>
<div class="lb-trans"><p>“這一獎項是多年努力和堅定遵循我們核心原則的結果：為我們的會員做正確的事，” 絕對全面護理的計劃總裁兼首席執行官 John W. McClellan 説。“我們的使命——逐個改變社區的健康——指導着我們做出的每一個決定。雖然提供有意義的工作本身就是一種獎勵，但獲得基於嚴格數據的認可，證明我們的承諾為我們服務的對象創造了可衡量的價值。”</p>
</div><p>Building on a proven model that has elevated member satisfaction, Absolute Total Care is reaffirming its commitment in 2026 to deliver exceptional experiences. Key priorities included ensuring staff availability for convenient appointment scheduling, recognizing providers and care teams for outstanding quality, and leveraging data-driven insights to collaborate on innovative ways to enhance patient care. These initiatives reflect Absolute Total Care's core mission: transforming the health of the communities we serve, one person at a time.</p>
<div class="lb-trans"><p>在提升會員滿意度的成熟模式基礎上，絕對全面護理重申了其在 2026 年提供卓越體驗的承諾。關鍵優先事項包括確保員工可用性以方便預約安排，表彰提供者和護理團隊的卓越質量，以及利用數據驅動的見解合作創新，以提升患者護理。這些舉措反映了絕對全面護理的核心使命：逐個改變我們服務社區的健康。</p>
</div><p>To learn more about Absolute Total Care, visit absolutetotalcare.com.</p>
<div class="lb-trans"><p>要了解更多關於絕對全面護理的信息，請訪問 absolutetotalcare.com。</p>
</div><p><strong>About Press Ganey</strong> Press Ganey is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, technology, and other end markets. Press Ganey is recognized by Gartner® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.</p>
<div class="lb-trans"><p><strong>關於 Press Ganey</strong> Press Ganey 是一家領先的全球體驗技術、數據分析和洞察提供商，幫助公司更好地理解和服務其客户、員工和利益相關者。Press Ganey 提供人類體驗 (HX) 平台——一個綜合的體驗和研究技術平台，將客户體驗 (CX)、員工體驗 (EX)、患者體驗 (PX) 和市場研究結合在一起。它在醫療、金融服務、酒店、市場研究、專業服務、零售、技術和其他終端市場中為全球超過 43,000 個客户提供服務。Press Ganey 被 Gartner® 評為客户聲音 (VoC) 平台魔力象限™ 的領導者。</p>
</div><p><strong>About</strong> <strong>Absolute Total Care</strong> Absolute Total Care has a commitment to improving the health of the community one individual at a time through affordable and reliable health care plans. Absolute Total Care has been a part of the managed care marketplace in South Carolina since 2007, providing full-risk managed care for Temporary Assistance to Needy Families (TANF) and Supplemental Security Income (SSI) members under the Medicaid program in South Carolina. Absolute Total Care is a wholly owned subsidiary of Centene Corporation (CNC), providing services that are not limited to medical, home health, disease management and behavioral health. Absolute Total Care operates in all 46 counties in the state of South Carolina.</p>
<div class="lb-trans"><p><strong>關於絕對全面護理</strong> 絕對全面護理致力於通過負擔得起且可靠的醫療計劃逐個改善社區的健康。自 2007 年以來，絕對全面護理一直是南卡羅來納州管理醫療市場的一部分，為南卡羅來納州醫療補助計劃下的臨時援助貧困家庭 (TANF) 和補充保障收入 (SSI) 會員提供全風險管理護理。絕對全面護理是 Centene Corporation (CNC) 的全資子公司，提供的服務不限於醫療、家庭健康、疾病管理和行為健康。絕對全面護理在南卡羅來納州的所有 46 個縣運營。</p>
</div><p>SOURCE Centene Corporation</p>
<div class="lb-trans"><p>來源：Centene Corporation</p>
</div>

Absolute Total Care 榮獲 2025 年 Press Ganey 人類體驗卓越巔峯獎® | CNC 股票新聞