<p><em>全國抵押貸款機構在 10 個客户體驗類別中佔據六個</em></p>
<p>達拉斯 --（商業資訊）--PrimeLending®，一家 PlainsCapital 公司，被 MortgageCX 評選為 2025 年大型獨立貸款機構整體滿意度最佳貸款機構，憑藉經過驗證的借款人反饋獲得該項目的最高榮譽。</p>
<p>除了整體排名第一，PrimeLending 在 MortgageCX 評估的 10 個客户體驗類別中佔據六個第一：</p>
<ul>
<li>整體借款人滿意度</li>
<li>貸款發起人</li>
<li>處理人員</li>
<li>淨推薦值（NPS）</li>
<li>在線工具</li>
<li>申請流程</li>
</ul>
<p>MortgageCX 最佳貸款機構獎基於來自全國購房者的近 40,000 份後期滿意度調查，被廣泛視為通過直接消費者反饋衡量貸款機構表現的行業基準。</p>
<p>“今天的購房者期望個人專業知識與易於使用的數字工具無縫結合，” PrimeLending 的總裁兼首席執行官 Steve Thompson 表示。“40 年來，我們一直專注於簡化和透明化抵押貸款流程。被評為整體滿意度最佳貸款機構，以及在我們的貸款發起人、處理人員和數字體驗等關鍵接觸點上獲此殊榮，展示了當經驗豐富的本地專業人士得到支持時，技術如何推動貸款進程並讓借款人保持知情。”</p>
<p>PrimeLending 的表現也在個人層面上脱穎而出。通過 STRATMOR 集團的 MortgageCX 項目，37 名貸款發起人和 22 名貸款處理人員在 2025 年各自角色的客户體驗交付中排名全國前 200 名。</p>
<p><strong>關於 PrimeLending</strong></p>
<p>PrimeLending，PlainsCapital 公司的子公司，是一家全國性的住房貸款機構，致力於幫助美國人實現購房夢想。以簡化、透明和有回報的抵押貸款流程而聞名，PrimeLending 結合個人指導與創新數字工具，從申請到關閉提供最佳體驗。PrimeLending 的整體滿意度評分為 97%，並提供多種貸款選擇，致力於提供專業服務和持久的財務信心。PrimeLending 是 PlainsCapital Bank 的全資子公司，而 PlainsCapital Bank 又是 Hilltop Holdings Inc.（紐約證券交易所代碼：HTH）的全資子公司。欲瞭解更多信息，請訪問 PrimeLending.com。</p>
<p>1 被 STRATMOR MortgageCX 評選為 2025 年整體滿意度、貸款發起人、處理人員、淨推薦值、在線工具和申請流程的最佳貸款機構。</p>
<p>2 調查由 STRATMOR MortgageCX 在貸款關閉後進行和管理。PrimeLending 在 2025 年 1 月 1 日至 2025 年 12 月 31 日期間獲得了 97% 的客户滿意度評分。</p>
<p>所有貸款均需信用審批。利率和費用可能會變動。©2026 PrimeLending，PlainsCapital 公司（PrimeLending）。(NMLS: 13649) 平等住房貸款機構。</p>
<p><img src="https://imageproxy.pbkrs.com/https://cts.businesswire.com/ct/CT/query-ZGlzdHJvPW54JmlkPWJ3bmV3cyZsYW5nPWVuJnNpZD1hY3FyOCZzdHk9MjAyNjAyMTEyMjU3MDRyMQ?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://cts.businesswire.com/ct/CT/query-ZGlzdHJvPW54JmlkPWJ3bmV3cyZsYW5nPWVuJnNpZD1hY3FyOCZzdHk9MjAyNjAyMTEyMjU3MDRyMQ"/></p>
<p>在 businesswire.com 查看源版本：https://www.businesswire.com/news/home/20260211225704/en/</p>
<p>Mandy Jordan</p>
<p>972-852-8235</p>
<p>mjordan@primelending.com</p>
<p>來源：PrimeLending</p>

希爾託普控股

<p>PrimeLending 被 MortgageCX 評選為 2025 年最佳客户滿意度貸款機構，在十個客户體驗類別中領先六個。該獎項基於近 40,000 份後期滿意度調查的反饋。PrimeLending 的首席執行官強調了將個人專業知識與數字工具相結合以提升抵押貸款流程的重要性。此外，來自 PrimeLending 的 37 名貸款發起人和 22 名貸款處理人員在 2025 年全國客户體驗排名中名列前 200。PrimeLending 是 PlainsCapital Bank 的子公司，致力於提供透明且令人滿意的抵押貸款體驗</p>

<p><em>National mortgage lender tops six of 10 customer experience categories</em></p>
<div class="lb-trans"><p><em>全國抵押貸款機構在 10 個客户體驗類別中佔據六個</em></p>
</div><p>DALLAS--(BUSINESS WIRE)--PrimeLending®, a PlainsCapital Company, has been named the 2025 Best-in-Class Lender for Overall Satisfaction in the large independent lender segment by MortgageCX, earning the program’s top honor based on verified borrower feedback.</p>
<div class="lb-trans"><p>達拉斯 --（商業資訊）--PrimeLending®，一家 PlainsCapital 公司，被 MortgageCX 評選為 2025 年大型獨立貸款機構整體滿意度最佳貸款機構，憑藉經過驗證的借款人反饋獲得該項目的最高榮譽。</p>
</div><p>In addition to the No. 1 overall ranking, PrimeLending placed first in six of 10 customer experience categories evaluated by MortgageCX:</p>
<div class="lb-trans"><p>除了整體排名第一，PrimeLending 在 MortgageCX 評估的 10 個客户體驗類別中佔據六個第一：</p>
</div><ul>
<li>Overall Borrower Satisfaction</li>
<li>Loan Originators</li>
<li>Processors</li>
<li>Net Promoter Score (NPS)</li>
<li>Online Tools</li>
<li>Application Process</li>
</ul>
<div class="lb-trans"><ul>
<li>整體借款人滿意度</li>
<li>貸款發起人</li>
<li>處理人員</li>
<li>淨推薦值（NPS）</li>
<li>在線工具</li>
<li>申請流程</li>
</ul>
</div><p>The MortgageCX Best-in-Class Lender Awards are based on nearly 40,000 post-closing satisfaction surveys from homebuyers nationwide and are widely regarded as an industry benchmark for measuring lender performance through direct consumer feedback.</p>
<div class="lb-trans"><p>MortgageCX 最佳貸款機構獎基於來自全國購房者的近 40,000 份後期滿意度調查，被廣泛視為通過直接消費者反饋衡量貸款機構表現的行業基準。</p>
</div><p>“Today’s homebuyers expect personal expertise and easy-to-use digital tools to work seamlessly together,” said Steve Thompson, president and chief executive officer of PrimeLending. “For 40 years, our focus has been making the mortgage process simple and transparent. Being named Best-in-Class for Overall Satisfaction—and across key touchpoints like our loan originators, processors, and digital experience—shows what’s possible when experienced local professionals are supported by technology that keeps loans moving and borrowers informed.”</p>
<div class="lb-trans"><p>“今天的購房者期望個人專業知識與易於使用的數字工具無縫結合，” PrimeLending 的總裁兼首席執行官 Steve Thompson 表示。“40 年來，我們一直專注於簡化和透明化抵押貸款流程。被評為整體滿意度最佳貸款機構，以及在我們的貸款發起人、處理人員和數字體驗等關鍵接觸點上獲此殊榮，展示了當經驗豐富的本地專業人士得到支持時，技術如何推動貸款進程並讓借款人保持知情。”</p>
</div><p>PrimeLending’s performance also stood out at the individual level. Through STRATMOR Group’s MortgageCX Program, 37 loan originators and 22 loan processors ranked among the top 200 individuals nationally in their respective roles for customer experience delivery in 2025.</p>
<div class="lb-trans"><p>PrimeLending 的表現也在個人層面上脱穎而出。通過 STRATMOR 集團的 MortgageCX 項目，37 名貸款發起人和 22 名貸款處理人員在 2025 年各自角色的客户體驗交付中排名全國前 200 名。</p>
</div><p><strong>About PrimeLending</strong></p>
<div class="lb-trans"><p><strong>關於 PrimeLending</strong></p>
</div><p>PrimeLending, a PlainsCapital Company, is a national home lender that has been helping Americans achieve their homeownership dreams. Known for making the mortgage process simple, transparent, and rewarding, PrimeLending combines personal guidance with innovative digital tools to deliver a best-in-class1 experience from application to closing. With a 97% overall satisfaction rating2 and a wide range of loan options, PrimeLending is dedicated to providing expert service and long-lasting financial confidence. PrimeLending is a wholly owned subsidiary of PlainsCapital Bank, which in turn is a wholly owned subsidiary of Hilltop Holdings Inc. (NYSE: HTH). For more information, visit PrimeLending.com.</p>
<div class="lb-trans"><p>PrimeLending，PlainsCapital 公司的子公司，是一家全國性的住房貸款機構，致力於幫助美國人實現購房夢想。以簡化、透明和有回報的抵押貸款流程而聞名，PrimeLending 結合個人指導與創新數字工具，從申請到關閉提供最佳體驗。PrimeLending 的整體滿意度評分為 97%，並提供多種貸款選擇，致力於提供專業服務和持久的財務信心。PrimeLending 是 PlainsCapital Bank 的全資子公司，而 PlainsCapital Bank 又是 Hilltop Holdings Inc.（紐約證券交易所代碼：HTH）的全資子公司。欲瞭解更多信息，請訪問 PrimeLending.com。</p>
</div><p>1Named 2025 Best-in-Class Lender by STRATMOR MortgageCX for Overall Satisfaction, Loan Originators, Processors, Net Promoter Score, Online Tools and Application Process.</p>
<div class="lb-trans"><p>1 被 STRATMOR MortgageCX 評選為 2025 年整體滿意度、貸款發起人、處理人員、淨推薦值、在線工具和申請流程的最佳貸款機構。</p>
</div><p>2Survey administered and managed by STRATMOR MortgageCX following loan closing. PrimeLending received an overall 97% Customer Satisfaction Rating for the period Jan. 1, 2025–Dec. 31, 2025.</p>
<div class="lb-trans"><p>2 調查由 STRATMOR MortgageCX 在貸款關閉後進行和管理。PrimeLending 在 2025 年 1 月 1 日至 2025 年 12 月 31 日期間獲得了 97% 的客户滿意度評分。</p>
</div><p>All loans subject to credit approval. Rates and fees subject to change. ©2026 PrimeLending, a PlainsCapital Company (PrimeLending). (NMLS: 13649) Equal Housing Lender.</p>
<div class="lb-trans"><p>所有貸款均需信用審批。利率和費用可能會變動。©2026 PrimeLending，PlainsCapital 公司（PrimeLending）。(NMLS: 13649) 平等住房貸款機構。</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://cts.businesswire.com/ct/CT/query-ZGlzdHJvPW54JmlkPWJ3bmV3cyZsYW5nPWVuJnNpZD1hY3FyOCZzdHk9MjAyNjAyMTEyMjU3MDRyMQ" alt="" original-src="https://cts.businesswire.com/ct/CT?id=bwnews&amp;sty=20260211225704r1&amp;sid=acqr8&amp;distro=nx&amp;lang=en"/></p>
<p>View source version on businesswire.com: https://www.businesswire.com/news/home/20260211225704/en/</p>
<div class="lb-trans"><p>在 businesswire.com 查看源版本：https://www.businesswire.com/news/home/20260211225704/en/</p>
</div><p>Mandy Jordan</p>
<div class="lb-trans"><p>Mandy Jordan</p>
</div><p>972-852-8235</p>
<div class="lb-trans"><p>972-852-8235</p>
</div><p>mjordan@primelending.com</p>
<div class="lb-trans"><p>mjordan@primelending.com</p>
</div><p>Source: PrimeLending</p>
<div class="lb-trans"><p>來源：PrimeLending</p>
</div>

PrimeLending 被 MortgageCX 評選為 2025 年整體滿意度最佳貸款機構 | 希爾託普控股股票新聞