<p>美國守護人壽保險公司（Guardian）因其個人壽險和個人殘疾聯繫中心的成就獲得了 <strong>2025 年 DALBAR 保險服務獎</strong>。該獎項由 DALBAR 頒發，DALBAR 是金融服務行業客户服務體驗的領先審計機構，表彰那些在全年內致力於為保險客户提供卓越客户服務支持的公司。</p>
<p>連續第十一年，Guardian 在滿足保險客户不斷變化的期望和需求方面表現出色，並通過前瞻性的客户關懷解決方案和策略建立了信任。獲獎者通過 DALBAR 獨立而全面的評估過程選出，反映了行業內接近 50 年來聯繫中心服務質量測量的最高標準。為期一年的審計過程利用了 DALBAR 的專有指標，將定量數據與人類專業知識相結合。</p>
<p>自 1976 年以來，DALBAR 一直是領先的獨立金融服務市場研究公司，受到行業和政府的認可。DALBAR 專注於揭示投資者和金融專業人士的需求、行為和關注點，提供可操作的見解，幫助公司提升其產品、服務和溝通。作為審計、評估、評級和盡職調查認證的專家，DALBAR 獎項是卓越的標誌，為金融服務社區設定了質量標準。</p>
<p>關注我們的 LinkedIn 和 X。</p>
<p>媒體聯繫人：Emily Kunka</p>
<p>617.624.7136</p>
<p>[email protected]</p>
<p>來源：DALBAR, Inc.</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2"/></p>

<p>美國守護人壽保險公司因其在個人壽險和殘疾聯繫中心的卓越客户服務，獲得了 2025 年 DALBAR 保險服務獎。這標誌着守護人連續第十一年因滿足客户期望和通過創新客户關懷解決方案建立信任而受到認可。該獎項基於 DALBAR 嚴格的評估過程，該過程在過去 50 年中為服務質量設定了行業標準</p>

<p>, /PRNewswire/ -- The Guardian Life Insurance Company of America® (Guardian) has been recognized with the <strong>2025 DALBAR Insurance Service Award</strong> for the accomplishments of its Individual Life and Individual Disability Contact Centers. This award, presented by DALBAR, the leading auditor of the customer service experience within the financial services industry, recognizes those who have demonstrated dedication to providing outstanding customer service support to their insurance clients throughout the year.</p>
<div class="lb-trans"><p>美國守護人壽保險公司（Guardian）因其個人壽險和個人殘疾聯繫中心的成就獲得了 <strong>2025 年 DALBAR 保險服務獎</strong>。該獎項由 DALBAR 頒發，DALBAR 是金融服務行業客户服務體驗的領先審計機構，表彰那些在全年內致力於為保險客户提供卓越客户服務支持的公司。</p>
</div><p>For the eleventh year in a row, Guardian excelled at meeting the evolving expectations and needs of insurance clients and building trust through forward-thinking customer care solutions and strategies. Award winners are selected through DALBAR's independent and thorough evaluation process, reflecting the highest standards in contact center service quality measurement within the industry for 50 years. The year-long audit process leverages DALBAR's proprietary metrics, blending quantitative data with human expertise.</p>
<div class="lb-trans"><p>連續第十一年，Guardian 在滿足保險客户不斷變化的期望和需求方面表現出色，並通過前瞻性的客户關懷解決方案和策略建立了信任。獲獎者通過 DALBAR 獨立而全面的評估過程選出，反映了行業內接近 50 年來聯繫中心服務質量測量的最高標準。為期一年的審計過程利用了 DALBAR 的專有指標，將定量數據與人類專業知識相結合。</p>
</div><p>Since 1976, DALBAR has been the leading independent financial services market research firm, recognized by the industry and government alike. Specializing in uncovering the needs, behaviors, and concerns of investors and financial professionals, DALBAR provides actionable insights to help firms enhance their products, services, and communications. As an expert in audits, evaluations, ratings, and due diligence certifications, DALBAR awards are a hallmark of excellence, setting the standard for quality in the financial services community.</p>
<div class="lb-trans"><p>自 1976 年以來，DALBAR 一直是領先的獨立金融服務市場研究公司，受到行業和政府的認可。DALBAR 專注於揭示投資者和金融專業人士的需求、行為和關注點，提供可操作的見解，幫助公司提升其產品、服務和溝通。作為審計、評估、評級和盡職調查認證的專家，DALBAR 獎項是卓越的標誌，為金融服務社區設定了質量標準。</p>
</div><p>Follow us on LinkedIn and X.</p>
<div class="lb-trans"><p>關注我們的 LinkedIn 和 X。</p>
</div><p>Media Contact: Emily Kunka</p>
<div class="lb-trans"><p>媒體聯繫人：Emily Kunka</p>
</div><p>617.624.7136</p>
<div class="lb-trans"><p>617.624.7136</p>
</div><p>[email protected]</p>
<div class="lb-trans"><p>[email protected]</p>
</div><p>SOURCE DALBAR, Inc.</p>
<div class="lb-trans"><p>來源：DALBAR, Inc.</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwMjExJk5ld3NJdGVtSWQ9TkU4NTkyNiZUcmFuc21pc3Npb25fSWQ9MjAyNjAyMTExMzA4UFJfTkVXU19VU1BSX19fX19ORTg1OTI2" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=NE85926&amp;Transmission_Id=202602111308PR_NEWS_USPR_____NE85926&amp;DateId=20260211"/></p>

DALBAR 授予 Guardian 2025 保險服務獎，以表彰其在客户服務方面的卓越表現