<p>星夢郵輪因 “不可預見的技術問題” 取消了原定於週五晚上從香港出發的航班，憤怒的乘客在等待了數小時後抱怨他們被當作 “難民” 對待。這家郵輪運營商對此表示歉意，併為客户提供了重新安排航班或全額退款的選擇。發言人表示：“星夢郵輪遺憾地通知 [乘客]，原定於 2 月 13 日從香港海洋碼頭出發的 ‘2 晚高海巡遊’ 的星際航行已因不可預見的技術問題而取消。星夢郵輪始終致力於提供安全和愉快的旅行體驗。我們感謝客人和合作夥伴的理解與耐心。” 該公司沒有透露技術問題的具體細節或何時被發現。根據 “Longman Lo” 在下午 5:20 左右的社交媒體帖子，數百名乘客已經在尖沙咀的海洋碼頭排隊，工作人員向等待登船的人發放水。另一條在晚上 9:20 左右的帖子顯示，仍然有很多人等待在登船區。乘客們在取消通知於晚上 9 點左右宣佈之前 reportedly 等待了幾個小時，許多人批評了對這一情況的處理。一名男子告訴媒體：“我只得到了一瓶水。當然，這一處理方式存在問題。我站着直到腿都酸了。” 一名女性表示，她的登船時間原定於下午 4 點，但被多次延遲，直到航行被取消，並補充説運營商沒有很好地處理這一情況。另一名女性説：“我預訂了宮殿套房，這讓我們可以優先登船。然而，我們被迫像難民一樣擠在候船區。‘他們直到晚上很晚才告訴我們，他們將給我們每人 200 港元的晚餐代金券。” 星夢郵輪為客户提供了轉移航班日期或全額退款的選擇。重新安排的客户可以將預訂轉移到任何其他在 8 月 30 日之前從香港出發的兩晚或三晚郵輪上。他們還將獲得每位客人 200 港元的船上消費額度和每間艙房 500 港元的交通費用補貼。選擇退款的客户也將獲得每位客人 200 港元和每間艙房 500 港元的交通費用補貼。他們還將獲得下次在 8 月 30 日之前從香港出發的兩晚或三晚星際郵輪的 50% 折扣。</p>

休閒娛樂 ETF - PowerShares

雲頂新耀

3 倍做多旅遊行業 ETN - MicroSectors

雲頂香港

挪威郵輪

<p>星夢郵輪因突發技術問題取消了從香港出發的預定航行，導致乘客在漫長等待後感到沮喪。公司提供了重新安排航班的選項或全額退款，並贈送了 200 港元的餐飲券和交通費用補償。乘客們批評了對這一情況的處理，形容他們的經歷就像被當作 “難民”。星夢郵輪尚未透露技術問題的具體細節或何時被發現，但仍然致力於提供安全的旅行體驗</p>

<p>Star Cruises cancelled a scheduled departure from Hong Kong on Friday evening because of “an unforeseen technical issue”, leaving angry passengers who had waited for hours to board complaining they had been treated like “refugees”. The cruise operator apologised, offering customers the choice of rescheduling or a full refund. “Star Cruises regrets to inform [passengers] that the Star Voyager sailing scheduled on February 13, for the ‘2 Night High Seas Cruise’ departing from Hong Kong Ocean Terminal, has been cancelled due to an unforeseen technical issue,” a spokesman said. “Star Cruises remains fully committed to delivering a safe and enjoyable travel experience. We appreciate the understanding and patience of our guests and partners.” The firm did not disclose details of the technical issue or when it was identified. According to a social media post by “Longman Lo” at around 5.20pm, hundreds of passengers were already queuing at Ocean Terminal in Tsim Sha Tsui, with staff handing out water to those waiting to board. Another post at around 9.20pm showed that crowds were still waiting at the boarding area. Passengers reportedly waited several hours to board before the cancellation was announced around 9pm, with many criticising the handling of the situation. “I was only given a bottle of water,” one man told the media. “Of course, there were issues with how this was handled. I was standing until my legs were sore.” One woman said her 4pm boarding time had been delayed several times until the voyage was cancelled, adding that the operator had not dealt with the situation very well. Another woman said: “I booked the Palace Suite, which allows us to board the ship first. However, we were forced to squeeze together at the waiting area like refugees. “They only told us very late in the evening that they were giving us HK$200 dining vouchers for dinner.” Star Cruises gave customers the option to either transfer their voyage dates or receive a full refund. Customers who reschedule can transfer their booking to any other two- or three-night cruise on the same ship departing Hong Kong on or before August 30. They will also receive HK$200 on-board credit per guest and HK$500 per cabin to cover transport costs. Those who opt for a refund will also be given HK$200 per guest and HK$500 per cabin to cover transport costs. They will also receive a 50 per cent discount on their next two- or three-night Star Voyager cruise departing from Hong Kong on or before August 30.</p>
<div class="lb-trans"><p>星夢郵輪因 “不可預見的技術問題” 取消了原定於週五晚上從香港出發的航班，憤怒的乘客在等待了數小時後抱怨他們被當作 “難民” 對待。這家郵輪運營商對此表示歉意，併為客户提供了重新安排航班或全額退款的選擇。發言人表示：“星夢郵輪遺憾地通知 [乘客]，原定於 2 月 13 日從香港海洋碼頭出發的 ‘2 晚高海巡遊’ 的星際航行已因不可預見的技術問題而取消。星夢郵輪始終致力於提供安全和愉快的旅行體驗。我們感謝客人和合作夥伴的理解與耐心。” 該公司沒有透露技術問題的具體細節或何時被發現。根據 “Longman Lo” 在下午 5:20 左右的社交媒體帖子，數百名乘客已經在尖沙咀的海洋碼頭排隊，工作人員向等待登船的人發放水。另一條在晚上 9:20 左右的帖子顯示，仍然有很多人等待在登船區。乘客們在取消通知於晚上 9 點左右宣佈之前 reportedly 等待了幾個小時，許多人批評了對這一情況的處理。一名男子告訴媒體：“我只得到了一瓶水。當然，這一處理方式存在問題。我站着直到腿都酸了。” 一名女性表示，她的登船時間原定於下午 4 點，但被多次延遲，直到航行被取消，並補充説運營商沒有很好地處理這一情況。另一名女性説：“我預訂了宮殿套房，這讓我們可以優先登船。然而，我們被迫像難民一樣擠在候船區。‘他們直到晚上很晚才告訴我們，他們將給我們每人 200 港元的晚餐代金券。” 星夢郵輪為客户提供了轉移航班日期或全額退款的選擇。重新安排的客户可以將預訂轉移到任何其他在 8 月 30 日之前從香港出發的兩晚或三晚郵輪上。他們還將獲得每位客人 200 港元的船上消費額度和每間艙房 500 港元的交通費用補貼。選擇退款的客户也將獲得每位客人 200 港元和每間艙房 500 港元的交通費用補貼。他們還將獲得下次在 8 月 30 日之前從香港出發的兩晚或三晚星際郵輪的 50% 折扣。</p>
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麗星郵輪取消香港航行後，憤怒的乘客被晾在一邊