<p>一些香港出租車司機在城市新的強制電子支付規定生效後仍未安裝電子支付選項，這突顯了出租車司機面臨的數字鴻溝挑戰，《南華早報》觀察到。從 4 月 1 日起，運輸署要求所有司機為乘客提供至少兩種電子支付選項，包括一種二維碼選項和一種替代電子支付方式。政府的這一舉措旨在通過利用技術來滿足不同乘客的需求，從而提升出租車服務的整體質量，部門發言人表示。在週三早上，姓方的老年司機並未提供電子支付選項。當被問及是否有其他支付方式時，方只表示接受人民幣。“還沒有，我們還沒有安裝這些，” 他説並表示歉意。相比之下，71 歲的前城市巴士司機張力全通過手機應用成功處理了一筆八達通卡交易，僅用時兩分鐘，並擁有多種支付方式，除了信用卡終端。“你希望他們做這麼多事情，當他們連導航都不會用的時候，怎麼能接受呢，” 張説，指的是那些難以適應新數字系統的老年司機。在與司機的對話後，從時代廣場到立法會大樓的 20 分鐘計程車行程收費為 73.10 港元（約 9.30 美元）。張表示，對於不遵守規定的司機，最高 5000 港元的罰款 “過於嚴厲且脱離實際”。“實際上，500 港元已經有威懾效果，這讓每個人都感到痛苦，” 張説，並補充説當局應該在前一個或兩個星期內對司機進行警告，然後再進行起訴。在強制規定生效之前，張每天處理約四到五筆電子支付交易，總行程超過 20 次。這一交易量佔每日業務的約四分之一，使得這位司機在只接受現金的同行中具有競爭優勢，張補充道。“實際上，我有這些，而許多人沒有，有些人問是否有支付寶或微信支付，我有但他們沒有，所以他們最終選擇了我的出租車，” 張説。立法會議員莊浩峯告訴《南華早報》，他預計在新規的初始階段司機會有混合反應。“在第一天，我預計會有混合的情況。雖然許多年輕司機和車隊運營商已經準備好，但我們可能會看到一些 ‘摩擦’——技術故障或仍然猶豫的司機，” 莊和張指出，信用卡機的成本約為 1000 港元，並且有一定比例的交易費用，這使得司機依賴其他平台。莊還指出，許多司機是單打獨鬥，無法輕易參加政府的研討會。這位立法會議員建議在出租車站和加油站部署移動支持團隊，以便為行業提供實時故障排除。“在我們推動數字化轉型的同時，不能忽視數字盲點。尤其是在新界西北部和邊境管制點附近，手機信號往往不穩定，” 他説。展望未來，莊敦促政府通過開發一個綜合平台來整合五個出租車車隊的不同應用程序。他警告説，擁有五個不同的車隊和獨立的應用程序會導致居民困惑。“一個出租車超級應用將使司機更容易加入，併為乘客提供無縫的體驗，” 莊説。運輸署署長謝穎怡在荃灣的一個出租車站視察該計劃實施的第一天，並指出已安裝電子支付終端的司機運營順利。“我很高興司機告訴我，收款對他們來説更方便，我們相信這可以吸引更多居民甚至遊客乘坐出租車，並對出租車的形象有利，” 謝説。“一些居民還告訴我們，電子支付更方便、直接和簡單，提升了他們乘坐出租車的體驗。” 她表示，目前香港有 46000 名活躍的出租車司機。約 47000 人已激活八達通賬户，並安裝了支持多種支付方式的商業版八達通應用和移動支付終端。她還呼籲尚未開通電子支付賬户的司機儘快註冊，如需幫助可前往設在上環、葵芳和荃灣的政府停車場的專用服務站，服務站開放至週六。額外報道由林安博提供。</p>

<p>一些香港出租車司機對新的強制電子支付系統感到不適應，該系統於 4 月 1 日生效。運輸署要求司機提供至少兩種電子支付選項。雖然一些司機，如張先生，已經適應併成功處理交易，但其他司機，尤其是年長司機，則在技術上遇到困難。立法會議員張志偉預計會有不同的反應，並建議設立移動支持團隊以提供幫助。運輸署署長指出，目前有 46,000 名司機在崗，許多人已安裝了必要的支付系統，但也呼籲尚未註冊的司機儘快註冊</p>

<p>Some Hong Kong taxi drivers have yet to install e-payment options even after the city’s new mandatory electronic payment for taxis went into effect, highlighting a digital divide challenge facing cabbies, the South China Morning Post has observed. Starting on 1 April, the Transport Department mandated all drivers to offer passengers at least two electronic payment options, encompassing one QR code option and one alternative electronic method. The government initiative aimed to elevate the overall quality of taxi services by leveraging technology to cater to different passenger needs, a department spokesman said. At Times Square on Wednesday morning, elderly driver surnamed Fong had not provided e-payment options. When asked if he had alternative payment options, Fong only offered to accept Chinese yuan. “Not yet, we have not installed those,” he said and apologised. In contrast, former Citybus driver Cheung Lik-chuen, 71, successfully processed an Octopus card transaction via a mobile phone application in two minutes and possessed multiple payment methods except for a credit card terminal. “You want them to do so many things, how can they accept it when they don’t even know how to use navigation,” Cheung said, referring to older drivers struggling to adapt to the new digital systems. The 20-minute ride-along at 9.45pm from Times Square to the Legislative Council Complex was metered HK$73.10 (US$9.30) after the SCMP’s conversation with the driver. Cheung said the HK$5,000 maximum fine for drivers not following the rule was “over-the-top and out-of-touch”. “Actually, HK$500 already has a deterrent effect, which makes everyone hurt,” Cheung said, adding that authorities should warn drivers for the first month or two before prosecuting them. Before the mandate took effect, Cheung processed about four to five electronic payment transactions daily out of more than 20 total trips. This volume accounted for about one-quarter of the daily business, giving the driver a competitive advantage over peers who only accepted cash, Cheung added. “Actually, I have had them while many others did not, and some people asked if there is Alipay or WeChat Pay, which I have but they do not, so they ended up coming over to take my cab,” Cheung said. Lawmaker Mark Chong Ho-fung told the SCMP that he expected a mixed response from drivers during the initial phase of the new regulation. “On day one, I expect a mixed bag. While many younger drivers and fleet operators are ready, we might see some ‘friction’ – technical hiccups or drivers who are still hesitant,” Chong and Cheung noted that a credit card machine cost around HK$1,000 and carried a transaction fee of a certain percentage, leading the driver to rely on other platforms. Chong also pointed out that many drivers worked solo and could not easily attend government workshops. The lawmaker recommended deploying mobile support teams at taxi stands and gas stations to provide real-time troubleshooting for the trade. “While we push for digital transformation, we must not overlook the digital blind spots. Especially in the Northwest New Territories and near border control points, cellular signals are often unstable,” he said. Looking ahead, Chong urged the government to consolidate the different applications for five taxi fleets by developing a single comprehensive platform for the industry. The lawmaker warned that having five distinct fleets with separate applications caused confusion for residents. “A super app for taxis will allow drivers to join easily and provide passengers with a seamless experience,” Chong said. Commissioner for Transport Winnie Tse Wing-yee visited a taxi stand in Tsuen Wan to inspect the implementation of the scheme on its first day, and noted smooth operations with drivers who had installed the electronic payment terminals. “I’m happy that drivers told me it’s more convenient for them to collect payments, and we believe this could attract more residents and even tourists to take taxis and would be beneficial to the image of taxis,” Tse said. “Some residents also told us that electronic payment was more convenient, direct and simpler, which had enhanced their experience of taking taxis.” She said there were currently 46,000 active taxi drivers in Hong Kong. About 47,000 had activated Octopus accounts and installed the commercial version of the Octopus app and mobile payment terminals that support multiple ways to pay. She also urged drivers who had yet to open an electronic payment account to register as soon as possible, and could visit dedicated service stations, open until Saturday, at government car parks in Sheung Wan, Kwai Fong and Tsuen Wan should they require help. Additional reporting by Ambrose Li</p>
<div class="lb-trans"><p>一些香港出租車司機在城市新的強制電子支付規定生效後仍未安裝電子支付選項，這突顯了出租車司機面臨的數字鴻溝挑戰，《南華早報》觀察到。從 4 月 1 日起，運輸署要求所有司機為乘客提供至少兩種電子支付選項，包括一種二維碼選項和一種替代電子支付方式。政府的這一舉措旨在通過利用技術來滿足不同乘客的需求，從而提升出租車服務的整體質量，部門發言人表示。在週三早上，姓方的老年司機並未提供電子支付選項。當被問及是否有其他支付方式時，方只表示接受人民幣。“還沒有，我們還沒有安裝這些，” 他説並表示歉意。相比之下，71 歲的前城市巴士司機張力全通過手機應用成功處理了一筆八達通卡交易，僅用時兩分鐘，並擁有多種支付方式，除了信用卡終端。“你希望他們做這麼多事情，當他們連導航都不會用的時候，怎麼能接受呢，” 張説，指的是那些難以適應新數字系統的老年司機。在與司機的對話後，從時代廣場到立法會大樓的 20 分鐘計程車行程收費為 73.10 港元（約 9.30 美元）。張表示，對於不遵守規定的司機，最高 5000 港元的罰款 “過於嚴厲且脱離實際”。“實際上，500 港元已經有威懾效果，這讓每個人都感到痛苦，” 張説，並補充説當局應該在前一個或兩個星期內對司機進行警告，然後再進行起訴。在強制規定生效之前，張每天處理約四到五筆電子支付交易，總行程超過 20 次。這一交易量佔每日業務的約四分之一，使得這位司機在只接受現金的同行中具有競爭優勢，張補充道。“實際上，我有這些，而許多人沒有，有些人問是否有支付寶或微信支付，我有但他們沒有，所以他們最終選擇了我的出租車，” 張説。立法會議員莊浩峯告訴《南華早報》，他預計在新規的初始階段司機會有混合反應。“在第一天，我預計會有混合的情況。雖然許多年輕司機和車隊運營商已經準備好，但我們可能會看到一些 ‘摩擦’——技術故障或仍然猶豫的司機，” 莊和張指出，信用卡機的成本約為 1000 港元，並且有一定比例的交易費用，這使得司機依賴其他平台。莊還指出，許多司機是單打獨鬥，無法輕易參加政府的研討會。這位立法會議員建議在出租車站和加油站部署移動支持團隊，以便為行業提供實時故障排除。“在我們推動數字化轉型的同時，不能忽視數字盲點。尤其是在新界西北部和邊境管制點附近，手機信號往往不穩定，” 他説。展望未來，莊敦促政府通過開發一個綜合平台來整合五個出租車車隊的不同應用程序。他警告説，擁有五個不同的車隊和獨立的應用程序會導致居民困惑。“一個出租車超級應用將使司機更容易加入，併為乘客提供無縫的體驗，” 莊説。運輸署署長謝穎怡在荃灣的一個出租車站視察該計劃實施的第一天，並指出已安裝電子支付終端的司機運營順利。“我很高興司機告訴我，收款對他們來説更方便，我們相信這可以吸引更多居民甚至遊客乘坐出租車，並對出租車的形象有利，” 謝説。“一些居民還告訴我們，電子支付更方便、直接和簡單，提升了他們乘坐出租車的體驗。” 她表示，目前香港有 46000 名活躍的出租車司機。約 47000 人已激活八達通賬户，並安裝了支持多種支付方式的商業版八達通應用和移動支付終端。她還呼籲尚未開通電子支付賬户的司機儘快註冊，如需幫助可前往設在上環、葵芳和荃灣的政府停車場的專用服務站，服務站開放至週六。額外報道由林安博提供。</p>
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一些香港出租車司機在新的電子支付規定生效時未做好準備