<p>一名魁北克司機在消費者仲裁案件中勝訴，成功迫使 Lucid 收回他的 2024 款 Lucid Air Pure，結束了他所描述的自己一生中最糟糕的車輛擁有體驗。</p>
<p>這位車主在 Lucid 車主論壇上分享了案件的細節，解釋説他使用了加拿大的 CAMVAP（加拿大機動車仲裁計劃）程序，而不是追求傳統的法庭訴訟。仲裁最終導致 Lucid 取消了他四年租約的剩餘部分，儘管他仍需承擔超出里程的費用。</p>
<p>根據車主的説法，這次仲裁之所以引人注目，不僅是因為他在車輛上遇到的眾多問題，還因為在訴訟過程中 Lucid 的法律代表 allegedly 提供的幾種解釋。</p>
<h2>長長的可靠性問題清單</h2>
<p>這位魁北克車主表示，他在整個擁有期間仔細記錄了問題，包括照片、視頻、時間戳和服務記錄。</p>
<p>提到的問題包括多次拖車事件、反覆出現的輪胎對齊問題、電氣故障、內飾件脱落、GPS 和音頻中斷、防水失效，以及他所描述的危險的高級駕駛輔助系統（ADAS）行為。</p>
<p>其中一個最嚴重的投訴涉及車輛的轉向輔助系統。車主聲稱，該系統會在某些道路上意外試圖將車輛引導到迎面而來的交通中。</p>
<p>在仲裁過程中，Lucid 的法律團隊 allegedly 辯稱，該問題可能與司機未使用轉向燈或車輛的內部監控系統檢測到注意力不集中有關。</p>
<p>車主還聲稱，Lucid 表示由於車輛的重量，頻繁的輪胎對齊是正常的。然而，他對此解釋表示異議，指出他的 Air Pure 的重量明顯低於他之前擁有的某些車輛，而這些車輛沒有類似的問題。</p>
<h2>“不適合在冬季户外停車”</h2>
<p>在仲裁過程中討論的或許最令人驚訝的説法涉及車輛的前備廂和寒冷天氣操作相關的故障。</p>
<p>根據車主的説法，Lucid 辯稱，雪和冰的積累可能會干擾傳感器，導致無法判斷前備廂是打開還是關閉。他進一步聲稱，該公司表示該車輛並不適合在寒冷的冬季條件下停放在户外。</p>
<p><strong>另請閲讀：Lucid 在經歷數月軟件問題後收回 YouTuber 的 Air</strong></p>
<p>車主表示，他和仲裁員都沒有對這一説法作出回應，這一説法迅速成為網上討論最廣泛的案件方面之一。</p>
<p>魁北克的嚴酷冬季使得許多司機不得不在户外停車，這一 alleged 説法在電動車車主中引發了特別有爭議的討論。</p>
<h2>質量問題超出單一車輛</h2>
<p>雖然這次仲裁涉及單一客户，但 Lucid 近年來面臨了多次召回，影響了 Air 轎車和較新的 Gravity SUV。</p>
<p>最近的召回解決了從動力系統組件和電源逆變器故障到安全帶錨固問題和故障加熱器等問題。</p>
<p>該公司還被迫從一位知名 YouTuber 那裏收回一輛 Air 轎車，原因是反覆出現的軟件問題。</p>
<p>儘管感到沮喪，這位魁北克車主承認，Air 在紙面上仍然是一款令人印象深刻的車輛，形容其舒適、技術先進且外觀吸引人。</p>
<p>然而，這些優點最終不足以克服他所經歷的反覆可靠性和服務挑戰。在仲裁勝利後，他用一輛 Kia EV4 替換了 Air，並表示不再需要為該車輛負責感到鬆了一口氣。</p>

LCID

LCDL

<p>一名魁北克司機在與 Lucid 的消費者仲裁案件中獲勝，迫使該公司在 18 個月後回購他的 2024 款 Lucid Air Pure。車主提到了多個可靠性問題，包括危險的 ADAS 行為和電氣故障。在訴訟過程中，Lucid 聲稱該車輛並不適合户外冬季停車，因為傳感器會受到雪和冰的干擾。這一事件進一步加劇了 Lucid 近期的召回和回購歷史</p>

<p>A Quebec driver has successfully forced Lucid to take back his 2024 Lucid Air Pure after prevailing in a consumer arbitration case, ending what he described as the worst vehicle ownership experience of his life.</p>
<div class="lb-trans"><p>一名魁北克司機在消費者仲裁案件中勝訴，成功迫使 Lucid 收回他的 2024 款 Lucid Air Pure，結束了他所描述的自己一生中最糟糕的車輛擁有體驗。</p>
</div><p>The owner shared details of the case on a Lucid owners <em>forum</em>, explaining that he used Canada’s CAMVAP (Canadian Motor Vehicle Arbitration Plan) process rather than pursuing a traditional court action. The arbitration ultimately resulted in Lucid cancelling the remainder of his four-year lease approximately 18 months into the agreement, although he was still required to cover excess mileage charges.</p>
<div class="lb-trans"><p>這位車主在 Lucid 車主論壇上分享了案件的細節，解釋説他使用了加拿大的 CAMVAP（加拿大機動車仲裁計劃）程序，而不是追求傳統的法庭訴訟。仲裁最終導致 Lucid 取消了他四年租約的剩餘部分，儘管他仍需承擔超出里程的費用。</p>
</div><p>According to the owner’s account, the arbitration was notable not only because of the number of issues he experienced with the vehicle, but also because of several explanations allegedly provided by Lucid’s legal representatives during the proceedings.</p>
<div class="lb-trans"><p>根據車主的説法，這次仲裁之所以引人注目，不僅是因為他在車輛上遇到的眾多問題，還因為在訴訟過程中 Lucid 的法律代表 allegedly 提供的幾種解釋。</p>
</div><h2>Long List of Reliability Concerns</h2>
<div class="lb-trans"><h2>長長的可靠性問題清單</h2>
</div><p>The Quebec owner said he meticulously documented problems throughout his ownership with photos, videos, timestamps, and service records.</p>
<div class="lb-trans"><p>這位魁北克車主表示，他在整個擁有期間仔細記錄了問題，包括照片、視頻、時間戳和服務記錄。</p>
</div><p>Among the issues cited were multiple towing incidents, recurring wheel alignment problems, electrical faults, trim pieces falling off, GPS and audio interruptions, weatherproofing failures, and what he described as dangerous Advanced Driver Assistance System (ADAS) behaviour.</p>
<div class="lb-trans"><p>提到的問題包括多次拖車事件、反覆出現的輪胎對齊問題、電氣故障、內飾件脱落、GPS 和音頻中斷、防水失效，以及他所描述的危險的高級駕駛輔助系統（ADAS）行為。</p>
</div><p>One of the most serious complaints involved the vehicle’s steering assistance system. The owner claimed the system would unexpectedly attempt to guide the vehicle toward oncoming traffic on certain roads.</p>
<div class="lb-trans"><p>其中一個最嚴重的投訴涉及車輛的轉向輔助系統。車主聲稱，該系統會在某些道路上意外試圖將車輛引導到迎面而來的交通中。</p>
</div><p>During arbitration, Lucid’s legal team allegedly argued that the issue could have been related to the driver’s failure to use turn signals or the vehicle’s interior monitoring system detecting inattentiveness.</p>
<div class="lb-trans"><p>在仲裁過程中，Lucid 的法律團隊 allegedly 辯稱，該問題可能與司機未使用轉向燈或車輛的內部監控系統檢測到注意力不集中有關。</p>
</div><p>The owner also claimed Lucid suggested frequent wheel alignments were normal due to the vehicle’s weight. However, he disputed that explanation, noting his Air Pure weighed significantly less than some previous vehicles he had owned without similar issues.</p>
<div class="lb-trans"><p>車主還聲稱，Lucid 表示由於車輛的重量，頻繁的輪胎對齊是正常的。然而，他對此解釋表示異議，指出他的 Air Pure 的重量明顯低於他之前擁有的某些車輛，而這些車輛沒有類似的問題。</p>
</div><h2>“Not Designed To Be Parked Outside In Winter”</h2>
<div class="lb-trans"><h2>“不適合在冬季户外停車”</h2>
</div><p>Perhaps the most surprising claim discussed during the arbitration involved a malfunction related to the vehicle’s frunk and cold-weather operation.</p>
<div class="lb-trans"><p>在仲裁過程中討論的或許最令人驚訝的説法涉及車輛的前備廂和寒冷天氣操作相關的故障。</p>
</div><p>According to the owner’s account, Lucid argued that snow and ice accumulation could interfere with sensors that determine whether the frunk is open or closed. He further claimed the company stated the vehicle was not designed to be parked outdoors during freezing winter conditions.</p>
<div class="lb-trans"><p>根據車主的説法，Lucid 辯稱，雪和冰的積累可能會干擾傳感器，導致無法判斷前備廂是打開還是關閉。他進一步聲稱，該公司表示該車輛並不適合在寒冷的冬季條件下停放在户外。</p>
</div><p><strong>ALSO READ: Lucid Buys Back YouTuber’s Air After Months of Software Issues</strong></p>
<div class="lb-trans"><p><strong>另請閲讀：Lucid 在經歷數月軟件問題後收回 YouTuber 的 Air</strong></p>
</div><p>The owner said neither he nor the arbitrator responded to the assertion, which quickly became one of the most widely discussed aspects of the case online.</p>
<div class="lb-trans"><p>車主表示，他和仲裁員都沒有對這一説法作出回應，這一説法迅速成為網上討論最廣泛的案件方面之一。</p>
</div><p>Quebec’s harsh winters make outdoor parking a reality for many drivers, making the alleged statement particularly controversial among EV owners.</p>
<div class="lb-trans"><p>魁北克的嚴酷冬季使得許多司機不得不在户外停車，這一 alleged 説法在電動車車主中引發了特別有爭議的討論。</p>
</div><h2>Quality Concerns Extend Beyond One Vehicle</h2>
<div class="lb-trans"><h2>質量問題超出單一車輛</h2>
</div><p>While this arbitration involved a single customer, Lucid has faced several recalls in recent years affecting both the Air sedan and the newer Gravity SUV.</p>
<div class="lb-trans"><p>雖然這次仲裁涉及單一客户，但 Lucid 近年來面臨了多次召回，影響了 Air 轎車和較新的 Gravity SUV。</p>
</div><p>Recent recalls have addressed issues ranging from drivetrain components and power inverter failures to seatbelt anchor concerns and faulty heaters.</p>
<div class="lb-trans"><p>最近的召回解決了從動力系統組件和電源逆變器故障到安全帶錨固問題和故障加熱器等問題。</p>
</div><p>The company has also been forced to buyback an Air sedan from a prominent YouTuber over repeated software issues.</p>
<div class="lb-trans"><p>該公司還被迫從一位知名 YouTuber 那裏收回一輛 Air 轎車，原因是反覆出現的軟件問題。</p>
</div><p>Despite his frustrations, the Quebec owner acknowledged that the Air remained an impressive vehicle on paper, describing it as comfortable, technologically advanced, and visually appealing.</p>
<div class="lb-trans"><p>儘管感到沮喪，這位魁北克車主承認，Air 在紙面上仍然是一款令人印象深刻的車輛，形容其舒適、技術先進且外觀吸引人。</p>
</div><p>However, those strengths ultimately weren’t enough to overcome the repeated reliability and service challenges he experienced. Following the arbitration victory, he replaced the Air with a Kia EV4 and says he is relieved to no longer be responsible for the vehicle.</p>
<div class="lb-trans"><p>然而，這些優點最終不足以克服他所經歷的反覆可靠性和服務挑戰。在仲裁勝利後，他用一輛 Kia EV4 替換了 Air，並表示不再需要為該車輛負責感到鬆了一口氣。</p>
</div>

魁北克的一位車主贏得了回購，因為 Lucid 據稱聲稱 Air 車型不適合在户外冬季停車