<p><em>上線八個月後，市政工作人員描述了無縫的多模塊工作流程、更快的薪資處理，以及一個讓日益增長的社區保持聯繫的市民門户</em></p>
<p>, /PRNewswire/ -- gWorks，專為市政、縣和公用事業區構建的頂級雲軟件平台，今天分享了愛荷華州中央市自八個月前上線 gWorks 雲財務以來，在賬單、薪資、預算和居民服務等日常運營方面的轉變。更多見證請點擊這裏。</p>
<p>繼續閲讀</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null"/></p>
<p>在愛荷華州中央市的一個典型日子，Denise McGovern（坐着）和 Traci Wilson 在 gWorks 雲財務中高效管理他們的工作。</p>
<p>中央市是一個不斷發展的愛荷華州社區，正在投資新步道、城市復興和 140 萬美元的人行天橋，市政府的員工需要能夠跟上的軟件。對於市政書記 Traci Wilson 和公用事業賬單員 Denise McGovern 來説，gWorks 雲財務正好滿足了這一需求。</p>
<p><strong>挑戰</strong></p>
<p>在遷移到 gWorks 雲財務之前，中央市的工作人員不得不依賴手動工作和耗時的流程。賬單週期的重新讀取要求員工逐一手動查找賬户號碼、地址和姓名。薪資處理是一個漫長的多步驟任務。每次存款後，日記賬必須手動保存，如果工作人員忘記了，恢復它們就意味着要回去查找。為城市獨特項目（包括大多數市政中不常見的老年人就餐項目）定製報告的過程也非常繁瑣。</p>
<p>在一個繁忙的市政廳，居民們不斷進出，每一分鐘因低效流程而浪費的時間都是無法用來服務窗口前等待的人們的。</p>
<p>“每一小時都很重要，因為總有人在窗口需要幫助。”</p>
<p>— Traci Wilson，愛荷華州中央市市政書記</p>
<p><strong>解決方案</strong></p>
<p>中央市上線了 gWorks 雲財務，並實施了公用事業賬單、財務管理、薪資和 FrontDesk（平台的市民參與門户）。結果是一個完全集成的系統，各模塊之間可以自動通信，工作人員可以在任務之間流暢切換而不丟失進度。</p>
<p>“所有模塊之間能夠相互溝通非常好。非常方便，節省時間，非常高效。”</p>
<p>— Traci Wilson，愛荷華州中央市市政書記</p>
<p><strong>結果</strong></p>
<p><strong>櫃枱服務不中斷：</strong> 最直接的改進之一是能夠在任務中途切換模塊而不丟失進度。當一位居民走到窗口時，正在處理存款的工作人員可以切換到公用事業賬單，處理居民的付款，然後返回到存款處，正好在她離開時的地方，沒有數據丟失，也不需要重新開始。</p>
<p>“作為一名工作人員，你總是會被打斷，所以能夠在跳轉到另一個模塊時不丟失在一個模塊中的位置是非常好的。”</p>
<p>— Traci Wilson，愛荷華州中央市市政書記</p>
<p><strong>更快、更自信的居民響應：</strong> 通過幾秒鐘內即可訪問完整的消費歷史，工作人員可以在居民仍然站在櫃枱時調出他們逐月的用量。McGovern 説：“我們可以快速點擊他們的賬户，逐月告訴他們他們的消費情況。這幫助我們更好地服務客户。”</p>
<p><strong>定製報告每月節省一小時：</strong> 中央市運行的老年人就餐項目在大多數市政中並不常見。通過 gWorks，Wilson 現在可以輕鬆為該部門、圖書館和各個基金生成定製報告。她説：“這大概每月就能為我們節省一個小時。”</p>
<p><strong>簡化的賬單週期：</strong> 以前需要工作人員手動彙編賬户號碼、地址和姓名以進行公用事業重新讀取的過程，現在只需點擊一下。“你點擊一個按鈕，它就為你創建一個電子表格，” McGovern 説。“當我們的工作人員出去重新讀取時，我只需上傳那個文件。這節省了很多時間。”</p>
<p><strong>薪資處理在一小時內完成：</strong> Wilson 通過 gWorks 薪資模塊支付 10 名員工。“支付我大概只需要不到一個小時，這比舊系統要少得多，” 她説。税務條目在應付賬款中預先配置，因此一旦薪資確定，剩下的步驟就簡單快捷。</p>
<p><strong>自動日記賬存儲：</strong> McGovern 不再擔心忘記保存存款日記賬，這是之前系統中的一個常見問題。“我知道那個日記賬總是會在那裏供我查看，” 她説。“我不必擔心記得保存它。這是非常重要的。”</p>
<p><strong>通過 FrontDesk 實現居民自助服務：</strong> 社區成員現在可以登錄 gWorks FrontDesk 查看他們當前和過去的賬單，跟蹤他們的消費，註冊自動支付，並在線支付，所有這些都無需通過第三方平台。當賬單處理時，註冊了通知的居民會收到即時提醒。“他們可以立刻説，‘嘿，我要去支付我的賬單；它在那裏，我要去做，’ 而不是等着它通過郵件寄來，” McGovern 説。</p>
<p><strong>與中央市共同成長</strong></p>
<p>隨着中央市繼續投資於其社區，從新的行人天橋到擴展的步道系統，城市的軟件基礎設施也準備好與之共同擴展。</p>
<p>“我們的雲軟件有空間添加更多。增加客户將變得更簡單。”</p>
<p>— Denise McGovern，愛荷華州中央市公用事業賬單員</p>
<p>“中央城市正在建設橋樑和步道，並計劃吸引更多居民。他們的軟件應該與時俱進，而不是拖後腿。居民希望能夠隨時查看賬單、檢查用量並在線支付，而一個不斷發展的城市應該能夠做到這一點，而不需要將五個系統拼湊在一起。我們構建了 gWorks，以便與中央城市這樣的社區共同發展。”</p>
<p>— Moneesh Arora，gWorks 首席執行官</p>
<p>“中央城市對切換到雲版本感到興奮和滿意。我們完全不再回顧舊的流程，迫不及待想看到 gWorks 如何隨着時間的推移而不斷成長和改善。”</p>
<p>— Traci Wilson，愛荷華州中央城市市書記</p>
<p><strong>關於 gWorks</strong></p>
<p>gWorks 是專為市政、縣和公用事業區構建的頂級雲軟件平台。該公司提供專為地方政府量身定製的雲原生 ERP、會計、公用事業計費、支付、資產管理、運營和市民參與軟件。gWorks 成立於 1978 年，總部位於內布拉斯加州奧馬哈，服務於 48 個州的 2000 多名客户。gWorks 是專注於技術驅動商業服務的私募股權公司 BV Investment Partners 的投資組合的一部分。瞭解更多信息，請訪問 www.gworks.com。</p>
<p><strong>聯繫方式</strong>：Jessica Bauer，媒體關係 [email protected] 402-875-6597</p>
<p>來源 gWorks</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNjEwJk5ld3NJdGVtSWQ9TEE3OTAwNyZUcmFuc21pc3Npb25fSWQ9MjAyNjA2MTAwODAzUFJfTkVXU19VU1BSX19fX19MQTc5MDA3?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNjEwJk5ld3NJdGVtSWQ9TEE3OTAwNyZUcmFuc21pc3Npb25fSWQ9MjAyNjA2MTAwODAzUFJfTkVXU19VU1BSX19fX19MQTc5MDA3"/></p>

<p>愛荷華州中央城市已實施 gWorks 雲財務系統，以簡化市政運營。上線八個月後，該市報告了顯著的效率提升，包括更快的工資處理、自動化的賬單週期和無縫的模塊集成。該系統使得職員能夠在處理居民諮詢時不影響工作流程進度，並簡化了針對老年人就餐等獨特項目的定製報告</p>

<p><em>Eight months after going live, city clerks describe seamless multi-module workflows, faster payroll, and a citizen portal that keeps a growing community connected</em></p>
<div class="lb-trans"><p><em>上線八個月後，市政工作人員描述了無縫的多模塊工作流程、更快的薪資處理，以及一個讓日益增長的社區保持聯繫的市民門户</em></p>
</div><p>, /PRNewswire/ -- gWorks, the top-ranked cloud software platform built exclusively for municipalities, counties, and utility districts, today shared that the City of Central City, Iowa has transformed daily operations across billing, payroll, budgeting, and resident services since going live on gWorks cloud Financials eight months ago. Read more on the testimonial here.</p>
<div class="lb-trans"><p>, /PRNewswire/ -- gWorks，專為市政、縣和公用事業區構建的頂級雲軟件平台，今天分享了愛荷華州中央市自八個月前上線 gWorks 雲財務以來，在賬單、薪資、預算和居民服務等日常運營方面的轉變。更多見證請點擊這裏。</p>
</div><p>Continue Reading</p>
<div class="lb-trans"><p>繼續閲讀</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null" alt="" original-src="https://www.prnewswire.com/news-releases/null"/></p>
<p>A typical day at Central City, Iowa, where Denise McGovern, seated, and Traci Wilson manage their work in gWorks cloud Financials without missing a beat</p>
<div class="lb-trans"><p>在愛荷華州中央市的一個典型日子，Denise McGovern（坐着）和 Traci Wilson 在 gWorks 雲財務中高效管理他們的工作。</p>
</div><p>A growing Iowa community investing in new trails, downtown revitalization, and a $1.4 million pedestrian bridge, Central City is a city on the move, and its staff needed software that could keep up. For City Clerk Traci Wilson and Utility Billing Clerk Denise McGovern, gWorks cloud Financials has delivered exactly that.</p>
<div class="lb-trans"><p>中央市是一個不斷發展的愛荷華州社區，正在投資新步道、城市復興和 140 萬美元的人行天橋，市政府的員工需要能夠跟上的軟件。對於市政書記 Traci Wilson 和公用事業賬單員 Denise McGovern 來説，gWorks 雲財務正好滿足了這一需求。</p>
</div><p><strong>The Challenge</strong></p>
<div class="lb-trans"><p><strong>挑戰</strong></p>
</div><p>Before moving to gWorks cloud Financials, Central City's clerks navigated a system of manual workarounds, and time-consuming processes. Billing cycle rereads required staff to manually look up account numbers, addresses, and names one by one. Payroll was a lengthy, multi-step task. Journals had to be saved manually after every deposit, and if a clerk forgot, recovering them meant going back to search. Custom reporting for the city's unique programs, including a senior dining program not common in most municipalities, was a cumbersome process.</p>
<div class="lb-trans"><p>在遷移到 gWorks 雲財務之前，中央市的工作人員不得不依賴手動工作和耗時的流程。賬單週期的重新讀取要求員工逐一手動查找賬户號碼、地址和姓名。薪資處理是一個漫長的多步驟任務。每次存款後，日記賬必須手動保存，如果工作人員忘記了，恢復它們就意味着要回去查找。為城市獨特項目（包括大多數市政中不常見的老年人就餐項目）定製報告的過程也非常繁瑣。</p>
</div><p>And in a busy city hall where residents are constantly coming through the door, every minute lost to an inefficient process was a minute unavailable to the people standing at the window.</p>
<div class="lb-trans"><p>在一個繁忙的市政廳，居民們不斷進出，每一分鐘因低效流程而浪費的時間都是無法用來服務窗口前等待的人們的。</p>
</div><p>&#34;Every hour matters because there's always somebody at the window needing something.&#34;</p>
<div class="lb-trans"><p>“每一小時都很重要，因為總有人在窗口需要幫助。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，愛荷華州中央市市政書記</p>
</div><p><strong>The Solution</strong></p>
<div class="lb-trans"><p><strong>解決方案</strong></p>
</div><p>Central City went live on gWorks cloud Financials and implemented utility billing, financial management, payroll, and FrontDesk, the platform's citizen engagement portal. The result was a fully integrated system where modules communicate with each other automatically, and staff can move fluidly between tasks without losing their place.</p>
<div class="lb-trans"><p>中央市上線了 gWorks 雲財務，並實施了公用事業賬單、財務管理、薪資和 FrontDesk（平台的市民參與門户）。結果是一個完全集成的系統，各模塊之間可以自動通信，工作人員可以在任務之間流暢切換而不丟失進度。</p>
</div><p>&#34;It is very nice that all the modules talk to each other. Very convenient, very time-saving, very efficient.&#34;</p>
<div class="lb-trans"><p>“所有模塊之間能夠相互溝通非常好。非常方便，節省時間，非常高效。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，愛荷華州中央市市政書記</p>
</div><p><strong>The Results</strong></p>
<div class="lb-trans"><p><strong>結果</strong></p>
</div><p><strong>Uninterrupted service at the counter:</strong> One of the most immediate improvements was the ability to switch between modules mid-task without losing progress. When a resident walks up to the window while a clerk is processing a deposit, she can navigate to utility billing, process the resident's payment, and return to the deposit exactly where she left off, no lost data, no starting over.</p>
<div class="lb-trans"><p><strong>櫃枱服務不中斷：</strong> 最直接的改進之一是能夠在任務中途切換模塊而不丟失進度。當一位居民走到窗口時，正在處理存款的工作人員可以切換到公用事業賬單，處理居民的付款，然後返回到存款處，正好在她離開時的地方，沒有數據丟失，也不需要重新開始。</p>
</div><p>&#34;As a clerk you're constantly getting interrupted, so it's very nice that you do not lose your spot in one module while jumping to another one.&#34;</p>
<div class="lb-trans"><p>“作為一名工作人員，你總是會被打斷，所以能夠在跳轉到另一個模塊時不丟失在一個模塊中的位置是非常好的。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，愛荷華州中央市市政書記</p>
</div><p><strong>Faster, more confident resident responses:</strong> With full consumption history accessible in seconds, clerks can pull up a resident's month-by-month usage while they are still standing at the counter. &#34;We can quickly click within their account and tell them month by month what their consumption is,&#34; McGovern said. &#34;That has helped us better assist customers.&#34;</p>
<div class="lb-trans"><p><strong>更快、更自信的居民響應：</strong> 通過幾秒鐘內即可訪問完整的消費歷史，工作人員可以在居民仍然站在櫃枱時調出他們逐月的用量。McGovern 説：“我們可以快速點擊他們的賬户，逐月告訴他們他們的消費情況。這幫助我們更好地服務客户。”</p>
</div><p><strong>Custom reporting saves an hour every month:</strong> Central City runs a senior dining program not common in most municipalities. With gWorks, Wilson can now generate custom reports for that department, as well as the library and individual funds, with ease. &#34;That probably saves us an hour every month right there,&#34; she said.</p>
<div class="lb-trans"><p><strong>定製報告每月節省一小時：</strong> 中央市運行的老年人就餐項目在大多數市政中並不常見。通過 gWorks，Wilson 現在可以輕鬆為該部門、圖書館和各個基金生成定製報告。她説：“這大概每月就能為我們節省一個小時。”</p>
</div><p><strong>Simplified billing cycle:</strong> What previously required clerks to manually compile account numbers, addresses, and names for utility rereads is now a single click. &#34;You click a button and it creates a spreadsheet for you,&#34; McGovern said. &#34;When our guys go out to reread, all I have to do is upload that. It saves so much more time.&#34;</p>
<div class="lb-trans"><p><strong>簡化的賬單週期：</strong> 以前需要工作人員手動彙編賬户號碼、地址和姓名以進行公用事業重新讀取的過程，現在只需點擊一下。“你點擊一個按鈕，它就為你創建一個電子表格，” McGovern 説。“當我們的工作人員出去重新讀取時，我只需上傳那個文件。這節省了很多時間。”</p>
</div><p><strong>Payroll done in under an hour:</strong> Wilson pays 10 employees through the gWorks payroll module. &#34;It probably takes me less than an hour to pay, which is considerably less than what it was on the old system,&#34; she said. Tax entries are pre-configured in accounts payable, so once payroll is finalized, the remaining steps are straightforward and fast.</p>
<div class="lb-trans"><p><strong>薪資處理在一小時內完成：</strong> Wilson 通過 gWorks 薪資模塊支付 10 名員工。“支付我大概只需要不到一個小時，這比舊系統要少得多，” 她説。税務條目在應付賬款中預先配置，因此一旦薪資確定，剩下的步驟就簡單快捷。</p>
</div><p><strong>Automatic journal storage:</strong> McGovern no longer worries about forgetting to save deposit journals, a recurring issue under the previous system. &#34;I know that journal is always going to be out there for me to go look at,&#34; she said. &#34;I don't have to worry about trying to remember to save it. And that is huge.&#34;</p>
<div class="lb-trans"><p><strong>自動日記賬存儲：</strong> McGovern 不再擔心忘記保存存款日記賬，這是之前系統中的一個常見問題。“我知道那個日記賬總是會在那裏供我查看，” 她説。“我不必擔心記得保存它。這是非常重要的。”</p>
</div><p><strong>Resident self-service through FrontDesk:</strong> Community members can now log into gWorks FrontDesk to view their current and past bills, track their consumption, sign up for autopay, and pay online, all without routing through a third-party platform. When bills are processed, residents signed up for notifications receive an instant alert. &#34;They can turn around and say, 'Hey, I'm gonna go pay my bill; it's there, I'm gonna do it,' rather than waiting for it to come in the mail,&#34; McGovern said.</p>
<div class="lb-trans"><p><strong>通過 FrontDesk 實現居民自助服務：</strong> 社區成員現在可以登錄 gWorks FrontDesk 查看他們當前和過去的賬單，跟蹤他們的消費，註冊自動支付，並在線支付，所有這些都無需通過第三方平台。當賬單處理時，註冊了通知的居民會收到即時提醒。“他們可以立刻説，‘嘿，我要去支付我的賬單；它在那裏，我要去做，’ 而不是等着它通過郵件寄來，” McGovern 説。</p>
</div><p><strong>Built to Grow with Central City</strong></p>
<div class="lb-trans"><p><strong>與中央市共同成長</strong></p>
</div><p>As Central City continues to invest in its community, from a new pedestrian bridge to an expanding trail system, the city's software infrastructure is ready to scale alongside it.</p>
<div class="lb-trans"><p>隨着中央市繼續投資於其社區，從新的行人天橋到擴展的步道系統，城市的軟件基礎設施也準備好與之共同擴展。</p>
</div><p>&#34;We have room on the cloud software to add more. Adding customers is going to be simpler.&#34;</p>
<div class="lb-trans"><p>“我們的雲軟件有空間添加更多。增加客户將變得更簡單。”</p>
</div><p>— Denise McGovern, Utility Billing Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Denise McGovern，愛荷華州中央市公用事業賬單員</p>
</div><p>&#34;Central City is building bridges and trails and planning for more residents. Their software should keep up, not hold them back. Residents expect to see their bill, check their usage, and pay online the moment they think of it, and a growing city should deliver that without stitching together five systems. We built gWorks to scale right alongside communities like Central City.&#34;</p>
<div class="lb-trans"><p>“中央城市正在建設橋樑和步道，並計劃吸引更多居民。他們的軟件應該與時俱進，而不是拖後腿。居民希望能夠隨時查看賬單、檢查用量並在線支付，而一個不斷發展的城市應該能夠做到這一點，而不需要將五個系統拼湊在一起。我們構建了 gWorks，以便與中央城市這樣的社區共同發展。”</p>
</div><p>— Moneesh Arora, CEO, gWorks</p>
<div class="lb-trans"><p>— Moneesh Arora，gWorks 首席執行官</p>
</div><p>&#34;The city of Central City has been excited and pleased with switching over to the cloud version. We do not look back on the old process at all and can't wait to see how gWorks grows and just gets better over time.&#34;</p>
<div class="lb-trans"><p>“中央城市對切換到雲版本感到興奮和滿意。我們完全不再回顧舊的流程，迫不及待想看到 gWorks 如何隨着時間的推移而不斷成長和改善。”</p>
</div><p>— Traci Wilson, City Clerk, City of Central City, Iowa</p>
<div class="lb-trans"><p>— Traci Wilson，愛荷華州中央城市市書記</p>
</div><p><strong>About gWorks</strong></p>
<div class="lb-trans"><p><strong>關於 gWorks</strong></p>
</div><p>gWorks is the top-ranked cloud software platform built exclusively for municipalities, counties, and utility districts. The company provides cloud-native ERP, accounting, utility billing, payments, asset management, operations, and citizen engagement software purpose-built for local government. Founded in 1978 and based in Omaha, Nebraska, gWorks serves more than 2,000 clients across 48 states. gWorks is part of the portfolio of BV Investment Partners, a private equity firm specializing in technology-enabled business services. Learn more at www.gworks.com.</p>
<div class="lb-trans"><p>gWorks 是專為市政、縣和公用事業區構建的頂級雲軟件平台。該公司提供專為地方政府量身定製的雲原生 ERP、會計、公用事業計費、支付、資產管理、運營和市民參與軟件。gWorks 成立於 1978 年，總部位於內布拉斯加州奧馬哈，服務於 48 個州的 2000 多名客户。gWorks 是專注於技術驅動商業服務的私募股權公司 BV Investment Partners 的投資組合的一部分。瞭解更多信息，請訪問 www.gworks.com。</p>
</div><p><strong>Contact</strong>: Jessica Bauer, Media Relations [email protected] 402-875-6597</p>
<div class="lb-trans"><p><strong>聯繫方式</strong>：Jessica Bauer，媒體關係 [email protected] 402-875-6597</p>
</div><p>SOURCE gWorks</p>
<div class="lb-trans"><p>來源 gWorks</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNjEwJk5ld3NJdGVtSWQ9TEE3OTAwNyZUcmFuc21pc3Npb25fSWQ9MjAyNjA2MTAwODAzUFJfTkVXU19VU1BSX19fX19MQTc5MDA3" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=LA79007&amp;Transmission_Id=202606100803PR_NEWS_USPR_____LA79007&amp;DateId=20260610"/></p>

愛荷華州中央城市通過使用 gWorks 雲財務系統為員工節省時間，併為居民提供更優質的服務