iShares US Regional Banks
IAT60.6300.10% ( +0.060 )
Closed: Nov 11, 16:00:00 (EDT)Banks top JD Power originator ranking as digital drives satisfaction
American Banker·- Traditional banks secured the top positions in JD Power's 2026 Mortgage Origination Satisfaction Study for the second consecutive year, driven by strong digital experiences and pre-existing customer trust. - Chase ranked first with a score of 789, followed by Bank of America at 788 and PNC at 785, while the overall industry average remained steady at 760. - Despite challenges in housing finance, pre-existing customer relationships and enhanced digital tools gave banks a competitive advantage over nonbank lenders.Key turns to acquisitions amid middle-market M&A lull
American Banker·