Local AI startup Level3AI completes RMB 16.7 million seed round financing | Lianhe Zaobao

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Singapore-based artificial intelligence company Level3AI has completed a seed round financing of 16.7 million yuan, led by Lightspeed Venture Partners, with other investors including BEENEXT and 500 Global. The company was established in July 2024 and provides AI-driven customer service solutions, already achieving profitability, with clients including GetGo and Carousell. The financing will be used for research and development and expansion into the Asia-Pacific market

Singapore-based artificial intelligence startup Level3AI has completed a seed round financing of $13 million (approximately SGD 16.7 million), led by the well-known venture capital firm Lightspeed.

Other participating investors include BEENEXT, 500 Global, Sovereign’s Capital, and Goodwater Capital.

The company announced the news in a statement on Thursday (January 22).

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Level3AI was established in July 2024 and primarily provides AI-driven customer service solutions, including voice, email, and chat, for enterprises.

According to the statement, the company has previously achieved profitability, with clients including the car-sharing platform GetGo, the second-hand trading platform Carousell, Yuu Rewards under DFI Retail Group, and the online used car trading platform Carsome.

The company stated that the funds raised will be used to continue increasing investment in research and development and to promote business expansion in the Asia-Pacific market.

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