EU visa changes hit Easyjet passengers – what are your legal rights?
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The EU's new Entry/Exit System (EES) is causing significant delays for British passengers, leading to missed Easyjet flights. The EES requires non-EU nationals to register biometric data, but issues like long queues and tech failures have been reported. Easyjet held a flight for nearly an hour, but passengers still missed it, with some incurring costs over £1,000 for alternative flights. Airlines are not liable for delays caused by the visa system, and passengers are advised to arrive early at airports to avoid issues. Waiting times at border control are currently two to three hours during peak times.
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