Open roles at Longbridge Singapore

China — China - Hangzhou Ali Campus BDevelopmentFull TimeOn site

golang开发工程师

- 负责 AI 智能客服系统后端核心模块的设计与开发； - 参与系统架构设计，保障系统高可用、高性能、可扩展； - 负责与 AI 模块的对接与集成，实现智能对话、意图识别等能力的落地； - 参与技术方案评审、代码审查，持续优化代码质量和系统性能； - 排查和解决线上问题，推动系统稳定性建设。

Posted Aug 3, 2026

AI模型训练与调优专家

China — China - ShenzhenDevelopmentFull TimeOn site

我们正在寻找 AI 模型训练调优专家，负责金融领域核心模型的训练、微调、评估与优化，持续提升模型效果、训练效率与工程稳定性，推动模型能力在真实业务场景中的落地与迭代。 1、负责 AI 模型训练、微调、评估与优化工作； 2、设计并迭代训练策略、超参数和实验方案； 3、分析模型效果瓶颈，制定针对性优化方案； 4、优化训练效率、资源利用率和系统稳定性； 5、推动模型评估体系建设及优化流程标准化； 6、与算法、数据、平台、产品团队协作推进业务落地。

Posted Aug 9, 2026

IT engineer

China — China - ShenzhenDevelopmentFull TimeOn site

作为公司 IT 基础设施的核心支撑人员，您将负责保障办公环境的稳定高效运行，并参与基础架构、安全及 IT 项目的落地。 1. 桌面与办公支持技术支持：为全体员工提供 L1/L2 技术支持，快速响应并闭环处理硬件、操作系统、办公软件及业务客户端的各类问题，保障 SLA。生命周期管理：负责员工入职、账号开通、权限分配，确保流程规范与数据安全。终端管理：维护 PC、Mac、笔记本、打印机、视频会议终端等各类设备。 2. 网络与安全协作配合网络工程师完成交换机、路由器、防火墙、无线等设备的日常运维与策略调整，处理网络连通性问题并定位故障点。协助落地零信任接入、终端准入等安全策略，参与告警处置与基线检查。编写并维护 SOP、排障手册及知识库文档，持续沉淀团队经验。 3. IT 项目管理与交付项目执行：负责或参与办公 IT 相关项目的落地，如新办公室筹建、终端管理平台选型与部署、协作工具（视频会议、IM、SSO 等）上线、安全合规项目等。需求与方案：对接业务方与厂商，梳理需求、输出方案与预算评估，跟进 POC、采购、实施到验收的全流程。进度与风险：制定项目计划与里程碑，识别并跟踪风险，定期向上汇报进展，确保按时交付。跨地区协同：协调多地办公室及外部供应商资源，保障项目在分布式环境下的一致落地。

Posted Aug 3, 2026

解决方案架构师

China — China - ShenzhenDevelopmentFull TimeOn site

解决方案架构师

China — China - ShenzhenDevelopmentFull TimeOn site

Forward Deployed Engineer 前线部署工程师

关于团队长桥的 AI Agent 工程团队，专注于把大模型能力真正落地到证券行业的生产系统中。我们的工作处在客户交付与核心平台研发的交汇点——不做demo，只对生产环境负责。关于这个角色 Forward Deployed Engineer（前线部署工程师）将主导 AI Agent 在香港及大湾区券商、财富管理机构等战略客户现场的复杂端到端部署。你将负责需求发现、技术方案界定、系统设计、构建与生产上线的全过程，并直接与客户的业务团队、IT团队和合规风控团队协作。你的成功标准是客户的真实业务采用(adoption)、可衡量的效率与风险改善，以及能反哺产品与工程路线图的评测驱动反馈。你会与我们的AI产品、Agent工程、证券交易平台、风控、清结算、财富管理、安全合规和交付团队紧密合作。这个岗位 base 深圳，根据项目阶段安排大湾区客户现场、混合办公或短期出差。在这个角色上,你将主导多个客户部署项目，从第一个原型到稳定生产环境的全程技术交付把AI Agent、RAG、MCP等能力安全集成进证券交易、账户、风控、清结算等核心业务系统深度嵌入客户团队，理解真实业务痛点,并推动其采用你构建的方案界定项目范围,安排交付节奏，提前识别并清除风控、合规、集成层面的障碍在范围、速度与质量之间做权衡，并根据金融级系统对稳定性和可审计性的要求调整方案在关键节点亲自写代码，当交付进度或问题定位依赖于此时把行之有效的方案沉淀为Prompt模板、Agent工具、评测集等可复用资产把一线客户反馈带回产品与工程团队，推动模型和平台能力持续改进通过清晰沟通和持续跟进,让复杂的多方协作(客户、合规、内部团队)保持推进节奏如果你具备以下特质,可能会很适合这个角色 3 年以上工程或技术交付经验，且包含客户对接类工作在需求模糊、约束较多的环境中，独立界定过范围并交付过复杂系统能用 Python、TypeScript 或类似技术栈，编写生产级代码,理解API设计、系统集成与安全边界构建过或部署过由 LLM 驱动的系统（RAG、Agent、Tool Calling），理解模型行为如何影响业务体验能化繁为简，在客户现场的高压环境下做出快速且靠谱的判断能与客户的业务、IT、合规、风控团队及管理层进行专业、清晰的技术沟通能提前识别金融场景特有的风险（权限、审计、幻觉、误操作），并在不拖慢交付节奏的前提下解决在证券行业这种高监管、高审计要求的场景下，展现出应有的谨慎和判断力加分项有券商、财富管理、清结算、合规风控或金融科技系统经验有MCP Server/Client、OpenAPI、Function Calling或Agent工具链的实际开发经验熟悉港股、美股等多市场交易业务,或了解SFC、HKEX等监管要求有Prompt注入防护、权限控制(RBAC/ABAC)、审计留痕等AI安全治理经验工作地点与语言 Base 深圳，根据项目安排前往粤港澳大湾区客户现场。普通话、英语流利；粤语能力为加分项，尤其适合香港本地客户现场沟通。

Posted Jul 15, 2026

Database Administrator — SaaS Infrastructure (SG)

Singapore — Singapore - Asia Square 2 (L6)DevelopmentFull TimeOn site

Our databases power order management, market data, clearing and settlement, risk controls, and customer asset systems — with high demands on availability, data consistency, and multi-jurisdiction compliance.We are looking for a DBA to join our Singapore team and take ownership of the operations and build-out of the data layer of our multi-region SaaS clusters, with plenty of room to grow into financial-grade data architecture and multi-market compliance practices.

Posted Sep 3, 2026

Senior Backend Engineer (Golang)

Singapore — Singapore - Asia Square 2 (L6)DevelopmentFull TimeOn site

About Us Longbridge is an AI-powered online brokerage that serves global investors with optimal trading experience through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US$150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC). What You'll Do Design and develop core backend systems for our wealth management platform, supporting portfolio management, asset allocation, NAV/performance calculation, and rebalancing capabilities Build and optimize shared components within the wealth management system to improve development efficiency and reusability across our wealth management product lines Identify performance bottlenecks and reliability gaps in large-scale computation and data processing workflows (e.g. batch NAV calculation, portfolio rebalancing) to improve system stability and scalability Ensure data accuracy and consistency across account, portfolio, and calculation modules, and continuously optimize system performance Explore applying AI Agent technology to wealth management scenarios (e.g. investment advisory, portfolio insights) to enhance system intelligence What We're Looking For 5+ years of backend development experience, including 2+ years working in Go, with high-performance server-side architecture design Hands-on experience building microservices and high-concurrency/high-throughput production systems Solid understanding of data structures, algorithms, and design patterns Familiar with Linux/Unix environments and common middleware internals Professional written and verbal communication skills in English Nice to Have Domain knowledge in wealth management, asset management, or investment products (e.g. portfolio management, fund products, robo-advisory) Proficiency in Java, Python, or Rust Familiarity with AI development, including AI Agent development and underlying principles

Posted Jul 14, 2026

Senior Data Engineer

Singapore — Singapore - Asia Square 2 (L6)DevelopmentFull TimeOn site

About Us Longbridge Securities, founded in March 2019 and headquartered in Singapore, is a next-generation online brokerage platform. Established by a team of seasoned finance professionals and technical experts from leading global firms, we are committed to advancing financial technology innovation. Our mission is to empower every investor by offering enhanced financial opportunities. What You’ll Do As part of our global expansion, we're seeking a Data Engineer to design and build batch/real-time data warehouses and maintain data platforms that power trading and research for the global market. You'll work on data pipelines, APIs, storage systems, and quality monitoring to ensure reliable, scalable, and efficient data services. Responsibilities Design and build batch/real-time data warehouses to support global market growth Develop efficient ETL pipelines to optimize data processing performance and ensure data quality/stability Build a unified data middleware layer to reduce business data development costs and improve service reusability Collaborate with business teams to identify core metrics and data requirements, delivering actionable data solutions Discover data insights through collaboration with the business owner Maintain and develop enterprise data platforms for the global market Qualifications 5+ years of data engineering experience with a proven track record in data platform/data warehouse projects Proficient in Hadoop ecosystems (Hive, Kafka, Spark, Flink), Trino, SQL, and at least one programming language (Python/Java/Scala) Solid understanding of data warehouse modeling (dimensional modeling, star/snowflake schemas) and ETL performance optimization Familiarity with AWS/cloud platforms and experience with Docker, Kubernetes Experience with open-source data platform development, familiar with at least one relational database (MySQL/PostgreSQL) Strong cross-department collaboration skills to translate business requirements into technical solutions Bachelor's degree or higher in Computer Science, Data Science, Statistics, or related fields Comfortable working in a fast-moving fintech/tech startup environment Preferred Skills Proficiency in Mandarin and English at the business communication level for international team collaboration Experience with DolphinScheduler and SeaTunnel is a plus

Posted Jul 14, 2026

Site Reliability Engineer

United States — US - Dallas, TexasDevelopmentFull TimeHybrid

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. As part of our global expansion, we’re looking for a hands-on Site Reliability Engineer (SRE) to design, scale, and safeguard the reliability of our next-generation financial platforms. This is a high-impact role where you’ll partner closely with product and engineering teams across the globe. Own system reliability: Design, implement, and operate highly available, secure distributed systems to meet strict uptime and performance targets. Build automation at scale: Develop and enforce best practices in monitoring, alerting, and infrastructure-as-code (e.g., Terraform, Ansible, Helm). Partner globally: Work with development teams from design through deployment, ensuring reliability and resiliency are built in from day one. Lead incident response: Drive on-call processes, conduct root-cause analysis, and continuously reduce MTTR and failure recurrence. Future-proof our stack: Evaluate and adopt modern cloud-native technologies (e.g., Kubernetes, Prometheus, AWS/GCP) to keep systems secure and scalable. Stress-test and safeguard: Lead disaster recovery, chaos testing, and capacity planning for critical wealth management services. What We’re Looking For 5+ years of experience in SRE, DevOps, or production engineering roles. Strong background in AWS (or GCP/Azure) and container orchestration (Docker, Kubernetes). Proficiency in at least one programming language (Python, Go, or similar) for automation and tooling. Solid Linux administration skills and experience with CI/CD pipelines. Proven ability in incident management and troubleshooting distributed systems. Strong collaboration and communication skills across remote/global teams. Comfortable working in a fast-moving fintech/tech startup environment. Proficiency in Mandarin and English at the business communication level for international team collaboration. Why Join Us Shape the reliability foundation of our U.S. product launch in wealth tech. Opportunity to build systems from the ground up and influence technical direction. Competitive compensation package and growth opportunities.

Posted Aug 19, 2026

Site Reliability Engineer

United States — US - New YorkDevelopmentFull TimeHybrid

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. As part of our global expansion, we’re looking for a hands-on Site Reliability Engineer (SRE) to design, scale, and safeguard the reliability of our next-generation financial platforms. This is a high-impact role where you’ll partner closely with product and engineering teams across the globe. Own system reliability: Design, implement, and operate highly available, secure distributed systems to meet strict uptime and performance targets. Build automation at scale: Develop and enforce best practices in monitoring, alerting, and infrastructure-as-code (e.g., Terraform, Ansible, Helm). Partner globally: Work with development teams from design through deployment, ensuring reliability and resiliency are built in from day one. Lead incident response: Drive on-call processes, conduct root-cause analysis, and continuously reduce MTTR and failure recurrence. Future-proof our stack: Evaluate and adopt modern cloud-native technologies (e.g., Kubernetes, Prometheus, AWS/GCP) to keep systems secure and scalable. Stress-test and safeguard: Lead disaster recovery, chaos testing, and capacity planning for critical wealth management services. What We’re Looking For 5+ years of experience in SRE, DevOps, or production engineering roles. Strong background in AWS (or GCP/Azure) and container orchestration (Docker, Kubernetes). Proficiency in at least one programming language (Python, Go, or similar) for automation and tooling. Solid Linux administration skills and experience with CI/CD pipelines. Proven ability in incident management and troubleshooting distributed systems. Strong collaboration and communication skills across remote/global teams. Comfortable working in a fast-moving fintech/tech startup environment. Proficiency in Mandarin and English at the business communication level for international team collaboration. Why Join Us Shape the reliability foundation of our U.S. product launch in wealth tech. Opportunity to build systems from the ground up and influence technical direction. Competitive compensation package and growth opportunities.

Posted Aug 19, 2026

Senior Backend Engineer- Trading System(Go/Rust)

United States — US - New YorkDevelopmentFull TimeHybrid

About Us Longbridge is a leading next-generation social brokerage service provider, dedicated to redefining the global trading experience through cutting-edge technology. We bridge the gap between social networking and financial services, providing users with a seamless, high-speed, and secure platform to engage with global markets. At Longbridge, we don’t just follow industry standards—we set them. Our engineering culture thrives on innovation, technical excellence, and the use of modern systems programming languages to solve complex financial challenges at scale. Join us as we build the future of fintech. The Role As a Senior Backend Developer, you will be at the heart of our trading ecosystem. You won’t just be writing code; you will be architecting the high-performance foundations that power real-time securities trading. You will tackle challenges related to massive concurrency, ultra-low latency, and distributed systems reliability. Key Responsibilities: Architect & Build: Design, implement and maintain the core infrastructure platform that supports our US securities trading system. Collaborate: Partner with cross-functional business and product teams to translate complex trading functionalities and business requirements into scalable technical solutions. Optimize for Performance: Continuously refine code and system architecture to achieve micro-millisecond latency and high throughput, ensuring our traders have a competitive edge. Ensure Resilience: Maintain and improve system stability and high availability, implementing robust monitoring and failover strategies. Modernize: Contribute to the evolution of our tech stack, advocating for best practices in systems programming and infrastructure-as-code. What You’ll Bring Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field. At least 5 years experience in backend development. CS Mastery: A rock-solid understanding of computer science fundamentals, including complex data structures, algorithms, operating systems and networking. Systems Expertise: Proven professional experience with Rust. We are also open to experts in Go or C++ who are eager to master Rust in a production environment. Operational Mindset: Experience with Linux internals, performance profiling, and debugging complex distributed systems. Soft Skills: An innovative mindset with a "built-to-last" philosophy. You are a fast learner who stays ahead of the curve in a rapidly changing tech landscape. Bonus Points Deep experience with Functional Programming (e.g., OCaml, Erlang, Elixir, or Haskell). Prior experience in trading platform (FinTech or Financial Services). Job Location: the preferred job location is Dallas or New York on hybrid working mode. But we are open to candidates from other locations (remote).

Posted Jul 3, 2026

Government Relations Manager

Hong Kong — Hong Kong - One International Financial CentreGRFull TimeOn site

About Us Longbridge Securities was founded in March 2019 and is headquartered in Singapore. The company holds 22 financial licenses and qualifications across the United States, Hong Kong, Singapore and other regions, having secured over USD150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC) Responsibilities Track regulatory developments from the SFC, HKMA, FSTB, and HKEX, covering brokerage, asset management, and fintech sectors Assist in analyzing the impact of new regulations, participate in drafting responses to consultation papers, attend industry seminars, and record key points Assist in maintaining daily communication channels with regulatory authorities Handle data collection and initial drafting of responses to regulatory inquiries Coordinate with internal compliance, legal, and business teams on the internal implementation of new regulations and preparation of related materials Assist in liaising with the Mainland GR team and organize policy differences between the two regions Participate in preparing materials for cross-border inspections, monitor developments in cross-border financial policies, and provide basic information support to business departments. Assist in monitoring regulatory-related public sentiment and collect industry cases Participate in pre-compliance assessments for new business projects and help organize risk reminder memos from a regulatory perspective Assist in other ad-hoc duties as assigned Requirements Bachelor’s degree or above in Finance, Law, Public Policy, or related disciplines Minimum 3-5 years of relevant experience; candidates with compliance/legal experience in financial institutions, Big Four accounting firms, law firms, or internship experience at SFC/HKMA are preferred Familiar with Hong Kong’s regulatory framework, understand the fundamentals of cross-border finance, and possess strong policy sensitivity Excellent information integration and analytical skills; able to independently draft analysis reports with proven experience in assisting with regulatory matters Detail-oriented communicator with strong execution ability and the capacity to thrive in a fast-paced environment Excellent command in written and spoken English and Chinese (including Cantonese and Mandarin) Candidate will less experience will be considered as Assistant Manager

Posted Jul 20, 2026

财务bp（Saas业务方向）

China — China - ShenzhenGroup FinanceFull TimeOn site

1、对接SaaS 业务团队，深刻理解产品的一站式解决方案及相关SaaS服务体系，评估客户接入方案、报价、协议等，出具财务建议等财评报告，支持客户接入工作；建立标准客户毛利滚动预测和年度ROI复盘机制； 2、主导SaaS 客户交付结算财务工作，完善计费系统底层数据治理，梳理设计计费结算规则和策略，应用AI 能力实现全自动计费数据核对和账单出具，提升月结效能；协同交付团队确保交付按合同执行，支持所有SaaS 业务可计费可查询，数据证据链完整；跟进月结异常事项解决，并出具月结稳定性报告，提升月结能力； 3、推进计费系统全球化迭代升级，整合对接CRM等系统，提升数据流转与业务协作效率，支持主客双向智能计费以及全球化多主体、多市场、多币种等一站式计费系统； 4、支持BD 绩效结算、Marketing 管理和其他结算支持相关工作，制定机制标准SOP；出具相关结算分析报告，提供业务决策支持；对接集团TP、集团管报等财务内部事务等其他bp工作。

Hong Kong — Hong Kong - One International Financial CentreGroup FinanceFull TimeOn site

Product Finance BP

Longbridge Securities was founded in March 2019 and is headquartered in Singapore. The company holds 22 financial licenses and qualifications across the United States, Hong Kong, Singapore and other regions, having secured over USD150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC).

Posted Jul 27, 2026

Legal Counsel

United States — US - Dallas, TexasGroup Legal & ComplianceFull TimeHybrid

As a Legal Counsel at Longbridge US Office, you will play a critical role in providing strategic legal and commercial support across the our businesses in the United States and globally. You will be responsible for rendering strategic legal and commercial guidance, ensuring compliance with US federal and state regulatory requirements, mitigating legal risks, and supporting the company’s ordinary businesses. In this capacity, you will collaborate with compliance team, finance team, business teams, and other departments to address complex legal matters in a dynamic and rapidly evolving financial and technology industry environment. Key Responsibilities: Legal Advisory and Business Support Advise on legal risks and opportunities related to the day-to-day securities brokerage business activities, including broker-dealer operations, margin lending, securities trading, asset management, AI-driven products, digital assets services, investment adviser services and other financial and technology services. Provide front-line legal support to the US brokerage, product, and operations teams on customer-facing terms, disclosures, and trading-platform features. Advise on the launch and ongoing operation of US securities products and services Support digital innovation initiatives, including the development of AI-powered platforms, cryptocurrency/digital asset products, and data-driven services. Provide legal support for US-entity corporate matters and, on an as-needed basis, assist group transactions that directly involve the US business. Regulatory Compliance and Risk Management Advise on securities regulatory and licensing requirements applicable to Longbridge’s businesses in the United States, including broker-dealer registration, investment adviser registration, SRO membership, and the rules of the SEC, FINRA, CFTC, FinCEN, and other applicable regulators. Liaise with regulators, external counsel as well as in-house compliance officers as needed. Provide legal guidance on US regulations governing AI applications in financial services, including emerging federal and state-level AI governance frameworks. Advise on cryptocurrency and digital asset regulations, including compliance with applicable SEC/CFTC jurisdictional requirements, token classification, and evolving federal and state crypto licensing regimes. Advise on data security, privacy, and cybersecurity matters, including compliance with US federal frameworks and state laws such as CCPA/CPRA, and other applicable data protection regulations. Monitor legal and regulatory developments, including securities and broker-dealer rulemaking, impacting the business and develop strategies to ensure compliance. Collaborate with the CCO with respect to responses to SEC, FINRA, and state regulatory inquiries, audits, investigations, and enforcement actions. Contract Negotiation and Documentation Draft, review, and negotiate a broad range of agreements, including client agreements, vendor contracts, commercial contracts, AI/technology licensing agreements, digital asset service agreements, data processing agreements, trade confirmations, and product term sheets. Develop and maintain legal and contractual templates to standardize and streamline documentation processes. Corporate Governance Provide legal guidance on the US entity’s corporate governance matters, including board and shareholder resolutions, maintenance of corporate records, and company policies, as required. Litigation and Dispute Resolution Oversee and manage external counsel in litigation and dispute resolution processes, including securities-related disputes, customer claims, data breach incidents, and regulatory enforcement actions. Develop strategies for dispute resolution, ensuring the protection of the company’s interests while minimizing legal risk. Leadership and Collaboration Work closely with cross-functional teams (e.g., Compliance, Finance, Operations, Product and Technology, and HR) to provide comprehensive legal support across the US business. Liaise regularly across business areas to ensure alignment of legal strategies and policies. Represent the Legal Department in fiduciary forums, risk committees, and board meetings as required. Qualifications: Juris Doctor (J.D.) from an accredited US law school, or equivalent law degree from a recognized and reputable institution. Licensed to practice law in at least one US state (required), admission to the New York or Texas Bar is strongly preferred. 3-7 years of post-qualification legal experience. Strong experience in corporate, commercial, and regulatory matters in the US; demonstrated exposure to securities and broker-dealer regulation, investment adviser regulation, financial services, fintech, AI/machine learning businesses, cryptocurrency/digital assets, and/or data security and privacy is required. Hands-on experience advising a registered broker-dealer on SEC and FINRA rules is a must. Strong preference for in-house experience at a securities brokerage or broker-dealer; experience at a bank, financial institution, fintech, or technology company is also valued. Solid understanding of the legal and regulatory landscape for US securities laws and broker-dealer and investment adviser regulation, as well as AI applications Familiarity with cryptocurrency and digital asset regulations, including token offerings, exchange licensing, stablecoin frameworks, and DeFi-related legal risks. Working knowledge of data security laws and cybersecurity compliance, including incident response obligations, vendor risk management, and cross-border data transfer requirements. Up-to-date knowledge of legal, regulatory, and market developments in the financial industry. A collaborative team player with an entrepreneurial mindset and the ability to work independently. Strong communication, analytical, negotiation, and drafting skills, with a proactive approach to risk mitigation. Job Location: Dallas, TX (Preferred) or New York Bonus Point: Chinese language is a bonus point to interact with internal stakeholders (Product & Engineering) in Asia, but not a must

Posted Jul 8, 2026

Legal Counsel

United States — US - New YorkGroup Legal & ComplianceFull TimeHybrid

As a Legal Counsel at Longbridge US Office, you will play a critical role in providing strategic legal and commercial support across the our businesses in the United States and globally. You will be responsible for rendering strategic legal and commercial guidance, ensuring compliance with US federal and state regulatory requirements, mitigating legal risks, and supporting the company’s ordinary businesses. In this capacity, you will collaborate with compliance team, finance team, business teams, and other departments to address complex legal matters in a dynamic and rapidly evolving financial and technology industry environment. Key Responsibilities: Legal Advisory and Business Support Advise on legal risks and opportunities related to the day-to-day securities brokerage business activities, including broker-dealer operations, margin lending, securities trading, asset management, AI-driven products, digital assets services, investment adviser services and other financial and technology services. Provide front-line legal support to the US brokerage, product, and operations teams on customer-facing terms, disclosures, and trading-platform features. Advise on the launch and ongoing operation of US securities products and services Support digital innovation initiatives, including the development of AI-powered platforms, cryptocurrency/digital asset products, and data-driven services. Provide legal support for US-entity corporate matters and, on an as-needed basis, assist group transactions that directly involve the US business. Regulatory Compliance and Risk Management Advise on securities regulatory and licensing requirements applicable to Longbridge’s businesses in the United States, including broker-dealer registration, investment adviser registration, SRO membership, and the rules of the SEC, FINRA, CFTC, FinCEN, and other applicable regulators. Liaise with regulators, external counsel as well as in-house compliance officers as needed. Provide legal guidance on US regulations governing AI applications in financial services, including emerging federal and state-level AI governance frameworks. Advise on cryptocurrency and digital asset regulations, including compliance with applicable SEC/CFTC jurisdictional requirements, token classification, and evolving federal and state crypto licensing regimes. Advise on data security, privacy, and cybersecurity matters, including compliance with US federal frameworks and state laws such as CCPA/CPRA, and other applicable data protection regulations. Monitor legal and regulatory developments, including securities and broker-dealer rulemaking, impacting the business and develop strategies to ensure compliance. Collaborate with the CCO with respect to responses to SEC, FINRA, and state regulatory inquiries, audits, investigations, and enforcement actions. Contract Negotiation and Documentation Draft, review, and negotiate a broad range of agreements, including client agreements, vendor contracts, commercial contracts, AI/technology licensing agreements, digital asset service agreements, data processing agreements, trade confirmations, and product term sheets. Develop and maintain legal and contractual templates to standardize and streamline documentation processes. Corporate Governance Provide legal guidance on the US entity’s corporate governance matters, including board and shareholder resolutions, maintenance of corporate records, and company policies, as required. Litigation and Dispute Resolution Oversee and manage external counsel in litigation and dispute resolution processes, including securities-related disputes, customer claims, data breach incidents, and regulatory enforcement actions. Develop strategies for dispute resolution, ensuring the protection of the company’s interests while minimizing legal risk. Leadership and Collaboration Work closely with cross-functional teams (e.g., Compliance, Finance, Operations, Product and Technology, and HR) to provide comprehensive legal support across the US business. Liaise regularly across business areas to ensure alignment of legal strategies and policies. Represent the Legal Department in fiduciary forums, risk committees, and board meetings as required. Qualifications: Juris Doctor (J.D.) from an accredited US law school, or equivalent law degree from a recognized and reputable institution. Licensed to practice law in at least one US state (required), admission to the New York or Texas Bar is strongly preferred. 3-7 years of post-qualification legal experience. Strong experience in corporate, commercial, and regulatory matters in the US; demonstrated exposure to securities and broker-dealer regulation, investment adviser regulation, financial services, fintech, AI/machine learning businesses, cryptocurrency/digital assets, and/or data security and privacy is required. Hands-on experience advising a registered broker-dealer on SEC and FINRA rules is a must. Strong preference for in-house experience at a securities brokerage or broker-dealer; experience at a bank, financial institution, fintech, or technology company is also valued. Solid understanding of the legal and regulatory landscape for US securities laws and broker-dealer and investment adviser regulation, as well as AI applications Familiarity with cryptocurrency and digital asset regulations, including token offerings, exchange licensing, stablecoin frameworks, and DeFi-related legal risks. Working knowledge of data security laws and cybersecurity compliance, including incident response obligations, vendor risk management, and cross-border data transfer requirements. Up-to-date knowledge of legal, regulatory, and market developments in the financial industry. A collaborative team player with an entrepreneurial mindset and the ability to work independently. Strong communication, analytical, negotiation, and drafting skills, with a proactive approach to risk mitigation. Job Location: Dallas, TX (Preferred) or New York Bonus Point: Chinese language is a bonus point to interact with internal stakeholders (Product & Engineering) in Asia, but not a must

Posted Aug 25, 2026

Content Operations Specialist

Singapore — Singapore - Asia Square 2 (L10)Longbridge AI BUFull TimeOn site

About Us Longbridge Securities was founded in March 2019 and is headquartered in Singapore. The company holds 22 financial licenses and qualifications across the United States, Hong Kong, Singapore and other regions, having secured over USD150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC). Responsibilities Build and manage our financial news ecosystem, acting as the editorial leads to respond rapidly to trends and deliver high-impact investment insights Leverage GenAI and new sourcing channels to expand coverage, increase production speed, and keep our content ahead of the curve Collaborate with Product and Algorithm teams to refine recommendation logic, optimize user pathways, and drive key metrics like engagement and conversion Assist in other ad-hoc duties as assigned Requirements Minimum 3 years' in financial content operations, editing, or news curation, with strong knowledge of Hong Kong and U.S. equity markets Experience productizing content workflows and using data to influence algorithms and product features Global mindset — familiar with international audience habits Self-driven, innovative, and agile — you thrive in fast-paced settings and are willing to work flexible hours to match global market windows Excellent command in spoken and written English and good command in spoken and written Chinese is preferred

China — China - ShenzhenLongbridge Securities BUFull TimeOn site

增长运营-SG

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Posted Jul 23, 2026

Senior Compliance Officer

Hong Kong — Hong Kong - One International Financial CentreLongbridge Securities BUFull TimeOn site

About Us: Longbridge is an AI-Powered online brokerage that serves global investors with optimal trading experiences through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US $150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC). Role Overview: We are seeking an agile, commercially-minded, and detail-oriented Senior Compliance Officer to support our regulatory compliance framework across SFC-regulated activities (Type 1, 2, 4, and 9). This position welcomes candidates with expertise in either General Compliance (governance, monitoring, policy) or Business Compliance (product/feature advisory, business line risk assessment). You will play a key role in safeguarding our operations, enabling business innovation, tracking regulatory changes, and championing a transparent, risk-aware culture across the firm. Key Responsibilities: Business Advisory & Compliance Support (For Business Compliance Focus) Act as a dedicated compliance business partner, advising product, trading, marketing, and tech teams on regulatory considerations and feasibility for new products, AI-powered features, and trading functionalities. Conduct end-to-end compliance risk assessments for business initiatives, client onboarding flows, product launches, and promotional campaigns across SFC Type 1, 2, 4, and 9 activities. Translate complex SFC guidelines and regulatory requirements into pragmatic, business-enabling compliance solutions without compromising risk standards. Regulatory Monitoring & Operations (For General Compliance Focus) Execute daily compliance monitoring routines, thematic reviews, trade surveillance, and risk assessments to ensure ongoing regulatory alignment. Process employee compliance workflows, including personal account dealing (PAD), gifts and entertainment, external directorships, and potential conflicts of interest. Investigate compliance incidents, customer complaints, and potential breaches, ensuring accurate documentation across official registers and prompt remediation. Policy, Governance & Regulatory Engagement Assist in maintaining and updating compliance manuals, internal policies, and standard operating procedures (SOPs) as Hong Kong regulatory requirements evolve. Support SFC reporting, statutory submissions, regulatory inspections, internal/external audits, and official regulatory inquiries. Track regulatory developments from the SFC, HKEX, and other relevant authorities, providing impact analyses and MI reports for senior management. Deliver internal compliance training programs to foster a positive, collaborative, and risk-aware culture across business units. Key Requirements: Education & Credentials: Bachelor’s degree in Law, Accounting, Finance, Business Administration, or a related discipline. Professional qualifications (HKICPA, ACCA, CFA, or CAMS) are highly regarded. Experience: 3+ years of relevant experience in regulatory compliance, risk advisory, or audit within the financial services sector (preferably in licensed brokerages, FinTech, or wealth management). Big 4 or professional services experience is strongly preferred. Regulatory Knowledge: Sound understanding of the Hong Kong financial regulatory framework (SFO, SFC codes of conduct, and guidelines for Type 1, 2, 4, 9 regulated activities). Business Mindset & Advisory Skills: Excellent commercial sense; ability to strike a balance between regulatory compliance and business enablement. Skills: Strong analytical, problem-solving, and cross-departmental coordination skills with sharp attention to detail. Languages: Professional fluency in written and spoken English and Chinese (Mandarin and/or Cantonese). Mindset: Proactive, collaborative, and hands-on approach with a strong drive to take ownership in a fast-paced environment.

Posted Aug 21, 2026

Compliance Manager

Hong Kong — Hong Kong - One International Financial CentreLongbridge Securities BUFull TimeOn site

About Us Longbridge is an AI-Powered online brokerage that serves global investors with optimal trading experiences through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US $150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC) Key Responsibilities Identify and assess compliance risks associated with the company's development initiatives and daily operations. Stay updated on new or revised regulatory rules and legal requirements relevant to various business units. Review and approve marketing materials and communications to ensure alignment with regulatory standards. Monitor and track remedial actions arising from compliance monitoring activities, ensuring timely resolution of issues. Deliver in-house compliance training to enhance staff awareness of regulatory requirements and best practices. Participate in new product development and undertake ad-hoc projects as required. Requirements Bachelor's degree in Finance, Accounting, Law, Risk Management, or related disciplines. Minimum 5 years of relevant experience in the finance and banking industry. Experience in professional services firm is a bonus. Strong knowledge of SFC rules and regulations pertaining to Type 1, 2, 4, and 9 regulated activities. Proficiency in MS Office applications (Excel, PowerPoint, Word) and Chinese word processing software. Highly independent, self-motivated, and adaptable. Excellent command of written and spoken English and Cantonese; proficiency in Putonghua required.

Posted Aug 28, 2026

Assistant Compliance Manager

Hong Kong — Hong Kong - One International Financial CentreLongbridge Securities BUFull TimeOn site

About Us Longbridge is an AI-Powered online brokerage that serves global investors with optimal trading experiences through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US $150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC) We are seeking an agile, detail-oriented Assistant Compliance Manager to support the day-to-day regulatory compliance framework across our SFC-regulated activities. You will play a key role in monitoring compliance operations, tracking regulatory changes, and championing a transparent, risk-aware culture across the firm. Key Responsibilities Monitoring & Operations Execute daily compliance monitoring routines, thematic reviews, and risk assessments to ensure ongoing regulatory alignment. Process employee compliance workflows, including personal account dealing, gifts and entertainment, and potential conflicts of interest. Investigate compliance incidents, customer complaints, and potential breaches, ensuring accurate documentation across official registers. Policy, Governance & Reporting Assist in maintaining and updating compliance manuals, internal policies, and procedures as Hong Kong regulatory requirements evolve. Prepare comprehensive compliance reports and management information (MI) for senior executives and internal committees. Track regulatory developments from the SFC and other relevant authorities, translating new rules into clear, practical guidelines for business units Regulatory Engagement & Advisory Support the firm through SFC reporting, statutory submissions, regulatory inspections, audits, and official inquiries. Utilize strong stakeholder management skills to serve as a supportive compliance partner across all operational departments. Help deliver internal compliance training programs to promote a positive, open compliance culture across the firm. Key Requirements Education & Credentials: Bachelor’s degree in Law, Accounting, Finance, Business Administration, or a related discipline. Professional qualifications (HKICPA, ACCA, CFA) are highly regarded. Experience: Approximately 5+ years of relevant experience in audit, risk advisory, or regulatory compliance. Big 4 or professional services experience is strongly preferred. Regulatory Knowledge: Sound understanding of the Hong Kong financial regulatory framework. Deep, specialized SFC knowledge can be developed on the job through our structured mentoring and training programs. Skills: Strong analytical, problem-solving, and organizational skills with sharp attention to detail. Languages: Professional fluency in written and spoken English and Chinese (Cantonese and/or Mandarin). Mindset: Proactive, collaborative, and hands-on approach with a strong drive to continuously learn and take ownership.

Posted Aug 28, 2026

Senior KYC Analyst

Hong Kong — Hong Kong - One International Financial CentreLongbridge Securities BUFull TimeOn site

About Us Longbridge is an AI-Powered online brokerage that serves global investors with optimal trading experiences through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US $150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC) Key Responsibilities Perform customer due diligence (CDD), enhanced due diligence (EDD) and simplified due diligence for individual and corporate clients at onboarding and on an ongoing basis. Conduct KYC verification, beneficial ownership identification and source of wealth / source of funds assessments. Carry out name screening against sanctions, politically exposed persons (PEP) and adverse media lists, and investigate and disposition potential matches. Perform periodic reviews and trigger-event reviews of client relationships based on risk rating and review cycles. Assess and assign customer risk ratings in accordance with the firm's risk-based approach. Escalate high-risk clients, unusual findings and potential suspicious activity to the AML team / MLRO. Maintain accurate, complete and up-to-date client records and CDD documentation in relevant systems. Support the enhancement of KYC/CDD procedures, workflows and screening tooling, and assist with audits and regulatory reviews Requirements Bachelor's degree in Finance, Business, Law or a related discipline. Minimum 2 years' KYC/CDD experience within an SFC-licensed corporation, bank or financial institution in Hong Kong. Solid knowledge of the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) and the SFC AML/CFT Guideline. Hands-on experience with name screening, PEP/sanctions screening and adverse media checks. Familiarity with individual and corporate onboarding, beneficial ownership structures and source of funds/wealth assessment. Strong attention to detail, analytical skills and sound documentation discipline. Proficiency in English and Chinese (Cantonese and/or Mandarin), including reading Chinese-language documents. ACAMS or equivalent AML certification. Experience with KYC/screening systems and high-volume, digital-first onboarding. Experience with KYC/CDD procedures for corporate clients will be an advantage.

Posted Aug 28, 2026

Assistant Manager, KYC

Hong Kong — Hong Kong - One International Financial CentreLongbridge Securities BUFull TimeOn site

About Us Longbridge is an AI-Powered online brokerage that serves global investors with optimal trading experiences through building worldwide trading infrastructure and networks. Established in March 2019, Longbridge holds 22 financial licenses and qualifications across the United States, Singapore, Hong Kong, New Zealand and other regions, having secured over US $150 million in strategic investments from major financial and investment institutions. Its subsidiary, Longbridge Securities (Hong Kong) Limited (CE No.: BPX066), holds Type 1, 2, 4, and 9 licenses issued by the Hong Kong Securities and Futures Commission (SFC) Key Responsibilities Lead and Oversee CDD/EDD Execution: Lead end-to-end Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for high-risk individual and complex institutional clients (e.g., offshore entities, trusts, funds) at onboarding and periodic review stages. Complex Ownership & Wealth Analysis: Approve complex corporate ownership unraveling to ultimate beneficial owners (UBOs) and conduct high-level assessments of Source of Wealth (SoW) and Source of Funds (SoF) for ultra-high-net-worth (UHNW) and institutional clients. Advanced Screening & Risk Escalation: Act as the escalated decision-maker for high-risk sanctions, PEPs, and adverse media alerts; clear complex false positives and draft formal risk assessment reports to the MLRO and Senior Management. Risk Rating & Policy Alignment: Review and approve customer risk ratings under a Risk-Based Approach (RBA), ensuring continuous compliance with HK Cap. 615 and SFC AML/CFT Guidelines. Quality Assurance (QA) & Team Oversight: Perform Quality Assurance (QA) reviews on CDD/EDD files, mentor and train junior/mid-level analysts, and drive team operational consistency and accuracy. Workflow & Tech Enhancement: Collaborate with Fintech/Tech teams to optimize digital onboarding workflows, screening logic, and automated KYC tooling to boost efficiency and screening accuracy. Audit & Regulatory Lead: Serve as a primary point of contact for internal/external audits and SFC regulatory inspections, ensuring full CDD record integrity and zero-defect compliance. Requirements Bachelor’s degree in Finance, Business, Law, Compliance or a related discipline. Minimum 5 years’ KYC/CDD/AML experience within an SFC-licensed corporation, investment bank, or major financial institution in Hong Kong, with proven exposure in a senior or supervisory capacity. Deep knowledge and operational expertise in the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) and the SFC AML/CFT Guideline. Advanced expertise in name screening, PEP/sanctions/adverse media investigation, complex corporate structures (BVI, Cayman, Trusts), and SoW/SoF corroboration. Active ACAMS (CAMS) or equivalent professional AML certification required. Demonstrated experience in Quality Assurance (QA), process improvement, high-volume digital onboarding, and regulatory audit handling. Strong analytical, risk-adjudication, and leadership skills with meticulous documentation discipline. Proficiency in English and Chinese (Cantonese and/or Mandarin), with strong capability in reading and analyzing complex Chinese corporate and legal documents.

Posted Aug 1, 2026

Customer Service

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

Responsibilities / 職務内容 Handle customer inquiries via email, chat, and phone regarding account opening, deposits and withdrawals, and trading operations. 口座開設・入出金・取引操作に関するお客様からの問い合わせに、メール・対話・電話にて対応する。 Support and share knowledge with team members as needed. 必要に応じて、チームメンバーへの知識共有やサポートをおこなう。 Act as a point of escalation for complex or sensitive customer cases, ensuring appropriate resolution. 複雑または慎重な対応が必要な案件において、上位対応の窓口となり、適切な解決を図る。 Manage chatbot FAQ content, including creation, updates, and deletion, to ensure accuracy and relevance. 自動応答のよくある質問内容について、作成・更新・削除を担当し、内容の正確性と適切性を維持する。 Handle customer complaints and claims, document cases accurately, and report recurring issues to the relevant teams. お客様からの苦情や申し立てに対応し、案件を正確に記録するとともに、繰り返し発生する問題を関係部門に報告する。 Analyze customer feedback and quality data to identify areas for improvement and contribute to service quality enhancement. お客様からの意見や品質に関するデータを分析し、改善点を特定してサービス向上に貢献する。 Support internal training programs, including onboarding of new team members and ongoing skill development.新入社員の受け入れや継続的な能力開発を含む、社内研修の実施を支援する。 Contribute to the development and improvement of customer service processes in preparation for the Japan service launch. 日本向けサービス開始に向けて、顧客対応に関する業務の流れの整備・改善に貢献する。 Job Requirements / 応募資格 Bachelor's degree or above, with 3 to 5 years of customer service experience in the securities or financial industry. 学士号以上。証券・金融業界での顧客対応経験が3年以上5年以内の方。 Experience in supervising or mentoring staff is preferred. 社員の指導・育成経験があれば尚可。 Native-level Japanese language proficiency in both written and spoken communication. 日本語の読み・書き・会話において母国語に相当する水準を有する方。 Strong written communication skills, particularly in email and text-based customer interactions. 特にメールおよび文字による対話において、高い文章表現力を有する方。 Ability to handle customer complaints and difficult situations with empathy and professionalism. 苦情や困難な状況に対して、共感力と誠実さをもって対応できる方。 Experience working in a small team or startup environment is a plus. 少人数体制や立ち上げ期の環境での就業経験があれば尚可。 English proficiency is not required; however, basic reading ability for internal documentation is welcome. 英語力は必須ではないが、社内資料の読み取りができる程度の基礎力があれば歓迎する。

Posted Sep 17, 2026

Head of IT & Systems

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

1. ポジション概要 (Position Summary) Long Bridge Japanにおいて、責任者として、システム開発、運⽤管理、外部委託先の管理に加え、情報セキュリティリスクを含むシステムリスク管理業務を⼀貫して担当していただきます。Long Bridge グループ各社と連携しながら、当社のシステム領域全般を横断的かつ継続的に推進していただくポジションです。 • システム開発管理や保守・運⽤確認 • セキュリティ対策の企画・実⾏、サイバー攻撃・障害への対応 • システムリスクの特定・分析・緩和策の実施およびガバナンス体制の強化 • インシデント管理と事業継続性確保に向けた各種施策の推進 • システム内製化の推進と、証券システムの安定稼働・継続的改善のリード 2. 職務内容 (Key Responsibilities) A. システム開発管理 • システム開発における要件定義、開発管理、運⽤確認まで⼀気通貫で担当 • 仕様書等ドキュメントの整理・最新化・保管管理、リスクアセスメントの実施・記録 B. システム企画 • ビジネス部⾨と連携し、システムの企画・検討を推進 • 戦略策定からプロジェクト管理まで幅広く携わり、マネジメントとしての役割を担当 C. 情報セキュリティ・サイバーインシデント対応 • インシデントの⼀次受付・記録と技術対応(原因分析・復旧調整) • 事故レベルの判定、漏えい・改ざん等の対応⼿順の実⾏・妥当性判断 • 関係当局(個⼈情報保護委員会、警察サイバー犯罪相談窓⼝、IPA 等)への報告対応・資料作成 • 脅威・脆弱性情報(IPA、JVN、JPCERT/CC、PPC 等)の定期収集・社内共有、分析・対応⽅針の策定 • 脆弱性診断・ペネトレーションテストの企画・実施管理、結果評価、社内研修・訓練の企画運営 • 不審メール等への対応・社内周知 D. インターネット取引の不正アクセス・不正取引対応 • 顧客への注意喚起・情報提供コンテンツの企画・作成 • 不正アクセス・不正取引の届出受付、被害状況確認、拡⼤防⽌措置の判断補佐 • 不正取引検知ルール・モニタリングの設計・運⽤、発⽣状況の分析・改善提案 E. システム障害対応 • 障害検知体制の運⽤、障害・変更通知の記録と第⼀報の伝達、影響範囲の⼀次切り分け • 重⼤障害対応のコーディネーションおよび復旧に関する技術判断 • システム障害報告書の作成、データ分析、再発防⽌策の⽴案 F. 外部委託先との連携 • 開発委託先(Longbridge グループ各社を含む)との連携・要件伝達、ミーティングの運営 • 委託先の業務遂⾏状況モニタリング、評価基準チェック、再委託状況の把握・リスク評価 • SLA・役割分担・BCP 連携に関する技術⽔準の検討・協議 G. BCP・危機対応の運⽤ • BCP 基準との整合性確認、危機発⽣時のオペレーション主導 • 年次訓練の企画・運営・記録作成、危機発⽣時の情報集約・技術対応 H. 内部監査・当局対応への協⼒ • 内部監査・システム監査への対応、技術資料の作成・説明 • ⾦融庁・JSDA 等への報告・照会対応における技術的説明・資料作成 3. 必要なスキル・経験 (Requirements) 必須(MUST) • システム開発から運⽤・管理までを⼀貫して担当した実務経験があること • 証券・銀⾏等の⾦融機関でのシステムリスク管理・セキュリティ実務経験を⽬安10年以上有していること • IT インフラ・ネットワーク・情報セキュリティに関する体系的な知識と、設計・運⽤・障害対応の実務経験 • システム障害・セキュリティインシデント発⽣時に、原因分析・切り分け・復旧調整を主体的に遂⾏し、技術的判断を⽰せること • ⾦融庁・JSDA 等の当局対応、監督指針・ガイドライン(システムリスク管理、サイバーセキュリティ等)に関する知⾒ • 委託先・ベンダーとの技術折衝、要件定義・変更管理の実務経験 • ⽇本語および英語でのコミュニケーション能⼒(グループ各社との技術資料・報告書作成を含む) 歓迎(WANT) • 情報処理安全確保⽀援⼠、CISSP、応⽤情報技術者等の資格 • 脆弱性管理、SOC 運⽤、SIEM/ログ分析、ベンダー管理、BCP 運⽤のいずれかの深い経験 • クラウド(AWS 等)環境のセキュリティ設計・運⽤経験 4. 求められる人物像 (Ideal Candidate Profile) • システム開発や運⽤といった「第1 線」での実務経験を保有しつつ、セキュリティ推進、品質管理（QA）、IT ガバナンスやコンプライアンスを担う「第2 線」の視点にも知⾒のある⽅ • 障害・インシデント発⽣時にも冷静に優先順位を判断し、技術的な裏付けを持って迅速に対応できる⽅ • 委託先、関係当局、社内の各業務部⾨など、様々なステークホルダーと円滑にコミュニケーションできる⽅ • アクセス権限管理やヘルプデスク対応といった⽇常の定型実務から、脅威分析・リスクアセスメントといった技術的な分析・企画まで、幅広い実務を主体的に遂⾏できる⽅ • 顧客の資産とデータを預かる証券会社のインフラを⽀えるという責任感を持てる⽅ • 変化の速い環境の中で、柔軟かつ継続的に業務改善を提案できる⽅

Posted Aug 6, 2026

Head of Operations

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

This role is responsible for leading and managing the overall operations function of the online securities business in Japan. The position oversees account onboarding, account maintenance, securities settlement, corporate actions, cash management, and regulatory reporting, ensuring operational efficiency, regulatory compliance, and risk control. オンライン証券業務のオペレーション部門を統括する責任者として、口座開設、口座管理、証券決済、コーポレートアクション、入出金管理、レギュラトリーレポーティングなどの業務を統括し、業務の効率性、規制遵守、オペレーショナルリスク管理を確保します。 Key Responsibilities / 職務内容 Operations Management Oversee the overall operations of the securities business, ensuring stable and efficient daily operations. 証券業務におけるオペレーション全体の管理・運営を行い、安定した業務運営を確保する。Manage and supervise operational teams and processes to support business growth and service quality. 業務チームのマネジメントおよび業務プロセスの管理を通じて、事業成長とサービス品質向上を支援する。 Account Opening & Account Management Oversee client onboarding processes including KYC/AML procedures and account opening operations. KYC/AMLを含む口座開設業務の管理・監督を行う。 Manage account maintenance processes including client information updates and account administration. 顧客情報更新などの口座管理業務を統括する。 Securities Settlement & Corporate Actions Manage settlement operations for foreign equities, options, and other securities products. 外国株式・オプション取引等の決済業務を管理する。 Oversee corporate action processing such as dividends, stock splits, and other event processing. 配当、株式分割等のコーポレートアクション処理業務を統括する。 Cash Management & Fund Operations Oversee client fund operations including deposits, withdrawals, and reconciliation processes. 顧客資金に関する入出金管理および照合業務を統括する。 Ensure proper operational controls for client asset protection and regulatory compliance. 顧客資産保護および規制遵守の観点から適切な業務管理を確保する。 Regulatory Reporting & Compliance Support Oversee regulatory reporting processes required by Japanese financial regulators and self-regulatory organizations. 金融庁および自主規制機関へのレギュラトリーレポーティング業務を統括する。 Ensure operational compliance with regulatory requirements and internal control standards. 規制要件および内部統制に基づいた業務運営を確保する。 Operational Risk & Process Improvement Identify operational risks and implement risk mitigation and internal control measures. オペレーショナルリスクを特定し、適切なリスク管理および内部統制を実施する。 Drive operational efficiency through process optimization and system improvements. 業務プロセスの改善やシステム活用を通じてオペレーションの効率化を推進する。 Cross-Functional & Global Collaboration Work closely with product, technology, compliance, and global operations teams. プロダクト、IT、コンプライアンスおよび海外拠点と連携する。 Support cross-border operations and communication with global teams. 海外拠点との連携を通じてグローバルオペレーションを支援する。 Job Requirements / 応募資格 Bachelor’s degree or above. 学士号以上。 10+ years of experience in securities operations, preferably within online brokerage, securities firms, or financial institutions. オンライン証券会社または証券会社におけるオペレーション業務経験10年以上。 Strong knowledge of account opening, settlement operations, corporate actions, and securities operations processes. 口座開設、証券決済、コーポレートアクション、証券オペレーション業務に関する深い知識。 Experience managing regulatory reporting and operational compliance within the financial industry. 金融業界におけるレギュラトリーレポーティングおよびコンプライアンス対応経験。 Experience managing operational teams and improving operational processes. オペレーションチームのマネジメントおよび業務改善経験。 Business-level English proficiency to communicate with global teams. 海外拠点と業務連携が可能なビジネスレベルの英語力。 Preferred Competencies / 求める人物像 Strong leadership and team management skills チームマネジメント能力 Strong operational risk awareness and control mindset オペレーショナルリスク管理能力 Excellent communication with regulators, internal departments, and global teams 規制当局・社内各部門・海外拠点との調整能力 Detail-oriented with strong process management capability 業務プロセス管理能力および高い正確性

Posted Jul 31, 2026

Operations Specialist, Brokerage (Japan)

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

Responsibilities / 職務内容 1. 証券管理業務をご担当いただきます。定型オペレーションに加えて、証券業務の実務理解をベースに、サービス導入や業務改善・業務構築まで幅広く携わっていただきます。定型業務の例： ■口座開設や顧客情報の登録・変更業務 ■有価証券および顧客管理業務全般 ■帳票の作成・保管等。お客さまからお預かりしている有価証券等の残高証明書発行や取引履歴の調査等 ■注文～約定～決済～残高管理等（証券業務フローに関する運用・管理） ■有価証券の決済およびコーポレートアクション等に伴う事務対応 ■AML/KYCに係るモニタリング・スクリーニング業務 ■インシデント対応（検知・報告・調査等） ■システム変更時などにおけるUATや業務運用面でのプロジェクト対応 2. ビジネス各チームと密に連携し、新サービス導入においてオペレーション業務としての必要事項を整理・提供にチームとして取り組んでいただきます。 Job Requirements / 応募資格証券会社におけるバックオフィス実務経験５年以上、および、個人向け証券会社での広範囲な業務の経験を有する方。 (例) 注文～約定～決済～残高管理などのフロー理解 / 制度変更やコーポレートアクションに伴う事務対応 / 証券管理や口座管理イレギュラー対応。業務改善、新サービス導入プロジェクトの経験をお持ちの方は尚可。取引説明書・業務手順書などの作成経験のある方。証券外務員第1種をお持ちの方。学士号以上。 Officeツール利用、システム操作等の基本的なITリテラシーをお持ちの方。システムの開発や要件定義に関する基本的な知識があれば尚可。英語もしくは中国語でのコミュニケーション能力があれば尚可。 7証券会社またはフィンテック業界での経験があれば尚可。 Character / 求める人物像正確性とディテール志向：事務作業も多く、細部まで丁寧に作業ができる方。チーム・コミュニケーション：チーム内はもちろん、国内外・社内外との円滑なコミュニケーションができ、報告・相談を適切に行える方。業務の本質理解と柔軟性：定型業務にとどまらず、業務の背景・根拠を理解した上で、変化する制度・組織・業務に柔軟に対応し、新サービス導入や業務改善に前向きに取り組める方。当事者意識とチャレンジ精神：会社の成長にやりがいを感じ、論理的思考で創意工夫しながらチーム一丸となって挑戦する意欲のある方。

Posted Jun 29, 2026

Business Project Management Office（PMO）

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, PortAI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities / 職務内容: Lead and manage strategic and cross functional projects for the Japan business,ensuring alignment with the Group’s overall strategy. 日本事業における戦略的プロジェクトおよび部門横断プロジェクトを主導し、グループ全体の戦略との整合性を確保する。 Support business leaders in translating strategic goals into actionable projectplans, coordinate across departments, and track project progress to ensure timely execution. 経営・事業部門の戦略目標を具体的なプロジェクト計画に落とし込み、各部門と連携しながら進捗管理を行い、計画通りの実行を推進する。 Facilitate cross-department collaboration by coordinating internal and external resources, identifying risks and bottlenecks, and driving timely resolution. 社内外のリソースを調整しながら部門横断の連携を促進し、プロジェクトにおけるリスクやボトルネックを特定・解決する。 Establish and continuously improve project management processes and governance frameworks suitable for the Japan business. 日本事業に適したプロジェクト管理プロセスおよびガバナンス体制の構築・改善行う。 Monitor project progress, key metrics, and operational performance throughout the project lifecycle, and provide regular status reports to stakeholders and management. プロジェクトのライフサイクル全体において進捗・主要指標・運用状況をモニタリングし、関係部署および経営陣に定期的に報告する。 Organize project reviews and post-implementation retrospectives, identify lessons learned, and promote best practices across teams. プロジェクト完了後のレビューを実施し、改善点やベストプラクティスを整理して組織内で共有する。 Support business teams in tracking project costs and evaluating project outcomes, including ROI analysis, to support future strategic decision-making. プロジェクトのコスト管理および ROI（投資対効果）分析を支援し、今後の事業戦略や意思決定に資する情報を提供する。 Job Requirements / 応募資格 Bachelor’s degree or above, with 5+ years of project management experience, preferably in the internet, fintech, or securities industry, including experience in business PMO or strategic projects. 学士号以上。5 年以上のプロジェクトマネジメント経験を有し、インターネット、フィンテック、証券業界での経験、または PMO／戦略プロジェクトの経験がある方。 Strong cross functional communication and coordination skills, with the ability to manage multiple stakeholders and projects simultaneously. 部門横断のコミュニケーション・調整能力が高く、複数の関係者・プロジェクトを同時に推進できる方。 Familiarity with mainstream project management methodologies such as Waterfall and Agile, and the ability to apply hybrid approaches depending on project needs. ウォーターフォールおよびアジャイルなどのプロジェクト管理手法に精通し、状況に応じて適切に活用できる方。 Experience with project management tools such as Jira, Microsoft Project, or similar tools, and the ability to configure workflows to support business operations. Jira、Microsoft Project 等のプロジェクト管理ツールの使用経験があり、業務に応じたワークフロー設計ができる方。 Business-level English proficiency and willingness to collaborate with global teams across different time zones. ビジネスレベルの英語を有し、海外拠点との時差を伴う業務に対応できる方。

Posted Jun 18, 2026

Technical Program Manager

Japan — Japan - Tokyo ShibuyaLongbridge Securities BUFull TimeHybrid

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, PortAI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: Manage the end-to-end delivery of product and engineering projects, including resource coordination, backlog prioritization, development progress tracking, release management, staged rollout, and post-release review, ensuring timely delivery of iteration goals and strategic initiatives. プロダクトおよび開発プロジェクトにおいて、リソース調整、Backlogの優先順位管理、開発進捗管理、リリース対応、段階的リリース（グレースケール運用）、およびリリース後の振り返りまで、プロジェクト全体の進行管理を担い、各イテレーションおよび重要プロジェクトの期限内完了を確保する。 Proactively identify potential risks and schedule constraints, communicate them in a timely manner, and work with relevant teams to develop mitigation and contingency plans. プロジェクトにおけるスケジュールやリスクを早期に把握し、関係チームと連携しながら適切なリスク管理および対応策の策定を推進する。 Work closely with product, engineering, and business teams to standardize project processes and tools, break down functional silos, and improve cross-functional collaboration efficiency. プロダクト、開発、ビジネス各チームと密に連携し、プロジェクト管理プロセスやツールの標準化を推進するとともに、部門間の連携を強化し、開発・プロダクトチームの協働効率を向上させる。 Build and maintain engineering metrics and project performance indicators, analyze development data, identify bottlenecks such as resource inefficiencies or process issues, and promote best practices across teams. 開発関連の指標およびプロジェクトデータを収集・分析し、リソースの非効率やプロセス上の課題を特定するとともに、改善施策およびベストプラクティスをチーム間で共有する。 Maintain resource planning and allocation visibility within the product and engineering teams to enable efficient and flexible resource utilization. プロダクト・開発チーム内のリソース計画および配分状況を管理し、透明性のあるリソース管理と柔軟な調整を実現する。 Collaborate with corporate and support functions to provide project-related data and reports, including development costs and resource utilization. コーポレート部門やサポート部門と連携し、開発コストやリソース投入状況などの各種データを整理・提供する。 Requirements: Bachelor’s degree or above, with 5+ years of experience in the software or technology industry, including at least 3 years of hands-on project management experience. 学士号以上。ソフトウェアまたはIT業界で5年以上の経験を有し、3年以上のプロジェクトマネジメント経験をお持ちの方。 Familiarity with mainstream project management methodologies such as Agile (Scrum) and Waterfall, with the ability to apply hybrid approaches depending on project needs. アジャイル（Scrum）およびウォーターフォールなどのプロジェクト管理手法に精通し、プロジェクトに応じて柔軟に活用できる方。 Experience with project management tools such as Jira, Feishu Projects, or similar tools, and the ability to independently set up workflows or project management frameworks. Jira、Feishu Projectsなどのプロジェクト管理ツールを使用した経験があり、業務に応じたワークフロー設計や管理体制の構築ができる方。 Strong communication and learning ability, capable of quickly understanding team structures, technical processes, and business requirements. 高いコミュニケーション能力および学習能力を有し、チーム構成や業務内容を迅速に理解できる方。 Business-level English communication skills preferred; experience in the securities or fintech industry is a plus. Ability to collaborate with global teams across time zones. 英語もしくは中国語でのコミュニケーション能力。証券会社またはフィンテック業界での経験があれば尚可。海外チームとの時差を伴うプロジェクトへの対応が可能な方。

Posted Jun 18, 2026

Customer Service Manager

Malaysia — Malaysia - Kuala LumpurLongbridge Securities BUFull TimeOn site

About Us Longbridge is a leading, next-generation internet brokerage and fintech company established in Singapore in 2019. We provide a one-stop, multi-asset global investment platform offering access to SG, HK, and US markets, with innovative investment and trading solutions designed to make investing smarter, simpler, and more accessible. About the Role The Team Manager will lead and manage the 24/7 Malaysia Customer Service team, ensuring the delivery of consistent, high-quality customer service across all shifts. You will be responsible for team performance, workforce planning, operational efficiency and service quality. You will also work closely with internal stakeholders, including Product, Operations, Compliance and other relevant teams, to identify recurring customer issues and drive improvements to products, services and customer experience based on customer feedback. The successful candidate will be a strong people leader who can build a high-performing team, manage a 24/7 operation and ensure service levels and customer experience standards are consistently achieved. Key Responsibilities: Lead and manage the 24/7 Malaysia Customer Service team, including Customer Service Officers and Shift Leads. Set performance expectations and drive achievement of KPIs, SLAs, CSAT and service-quality targets. Coach and develop Shift Leads and team members through regular performance reviews and development discussions. Manage workforce planning and shift scheduling to ensure adequate 24/7 coverage. Monitor operational performance and use data/MIS to identify trends, performance gaps and improvement opportunities. Oversee customer escalations, complaints and operational incidents, ensuring timely resolution and appropriate escalation. Work with Product, Operations, Compliance and other stakeholders to address recurring customer issues and improve processes. Partner with HR on recruitment, onboarding, performance management and future headcount planning. Drive a positive, accountable and high-performing team culture. Requirements: 4–5 years of experience in Customer Support / Customer Service management, preferably within a brokerage, securities, fintech, financial-services or other regulated environment. Experience managing or supporting a 24/7 Customer Support operation is strongly preferred. Proven track record of meeting or exceeding team KPIs, SLAs and customer-service performance. Strong people-management, coaching and performance-management skills. Strong analytical and problem-solving skills, with experience using operational data/MIS to drive improvements. Experience in workforce planning, scheduling and resource management is an advantage. Strong stakeholder-management and communication skills. Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Willing to support the 24/7 operation, including occasional night shifts, weekends or public holidays when required.

Malaysia — Malaysia - Kuala LumpurLongbridge Securities BUFull TimeOn site

Senior Customer Service Executive (Shift Lead)

About Us Longbridge is a leading, next-generation internet brokerage and fintech company established in Singapore in 2019. We provide a one-stop, multi-asset global investment platform offering access to SG, HK, and US markets, with innovative investment and trading solutions designed to make investing smarter, simpler, and more accessible. About the Role The Senior Customer Service Executive (Shift Lead) plays a critical role in ensuring smooth and effective Customer Service operations throughout their assigned shift.You will serve as the first escalation point for complex or sensitive customer issues, provide real-time guidance and support to Customer Service Executives, and act as the primary point of contact for the Team Manager when they are off-duty. As part of a 24/7 Customer Service team, you must be comfortable working on a rotating shift basis, including night shifts, weekends and public holidays. Key Responsibilities Act as the first escalation point for complex, sensitive or high-priority customer issues. Provide real-time coaching, guidance and support to Customer Service Officers. Monitor shift performance and ensure SLA, KPI and service-quality targets are achieved. Support workload allocation and ensure adequate coverage throughout the shift. Ensure adherence to SOPs, escalation procedures and service standards. Assist with onboarding, coaching and quality monitoring of new and existing agents. Identify recurring customer or operational issues and escalate them to the Team Manager. Provide effective shift handover and highlight outstanding cases, escalations and operational issues. Requirements Minimum 2-3 years of Customer Service / Customer Support experience, preferably in a contact-centre environment. At least 1 year in a senior, team lead or supervisory role preferred. Experience in banking, brokerage, securities, fintech or financial services is an advantage. Basic knowledge of stocks, equities, trading or financial markets will be an advantage. Strong escalation-handling, problem-solving and decision-making skills. Strong coaching and mentoring ability. Good understanding of CS KPIs, SLAs and service quality. Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Willing to work rotating shifts, including nights, weekends and public holidays.

Malaysia — Malaysia - Kuala LumpurLongbridge Securities BUFull TimeOn site

Customer Service Executive

About Us Longbridge is a leading, next-generation internet brokerage and fintech company established in Singapore in 2019. We provide a one-stop, multi-asset global investment platform offering access to SG, HK, and US markets, with innovative investment and trading solutions designed to make investing smarter, simpler, and more accessible. About the Role As a Customer Service Executive, you will be the first point of contact for our customers, providing timely, accurate and empathetic support across multiple channels, including in-app chat, email and phone. As this is a 24/7 Customer Service team, you must be comfortable working on a rotating shift basis, including night shifts, weekends and public holidays. Key Responsibilities: Respond to customer enquiries promptly, professionally and patiently, with a focus on resolving issues at the first point of contact. Provide accurate and clear information on our products, services, account-related matters and platform features. Accurately record customer interactions, enquiries, feedback and complaints in the CRM system. Identify and escalate complex or sensitive cases to the Shift Lead / Senior Customer Service Officer in accordance with established SOPs and escalation procedures. Maintain a strong understanding of the company's products, services, policies and procedures to ensure accurate and consistent customer support. Handle customer complaints professionally and demonstrate empathy when managing challenging situations. Work closely with internal teams to follow up on customer issues and ensure timely resolution. Meet or exceed key performance indicators (KPIs), including response time, first-contact resolution (FCR), service quality and customer satisfaction (CSAT). Maintain good attendance, punctuality and adherence to assigned shifts. Support other operational activities and initiatives as required by the Customer Service team. Requirements Fluent in English and Mandarin; Bahasa Melayu is an added advantage. Minimum 2 years of customer service / contact-centre experience preferred; candidates with relevant experience in brokerage, securities, banking, fintech or financial services will have an advantage. Basic knowledge of stocks, equities, trading or financial markets will be an advantage. Strong communication, interpersonal and problem-solving skills. Customer-focused, patient and empathetic, with the ability to handle challenging situations professionally. Comfortable using CRM and digital customer-support platforms. Willing and able to work rotating shifts, including night shifts, weekends and public holidays. Good attendance, punctuality and reliability.

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

Customer Service

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Key Responsibilities : CLIENT SERVICING Multi-channel enquiries : Handle client enquiries via phone, email, in-app chat and walk-in channels, covering account, trading, platform and general service-related matters. CS mailbox : Manage the dedicated CS mailbox and ensure enquiries are properly followed up and resolved within agreed service standards. Customer outreach : Support customer outreach requests from internal teams, ensuring timely and accurate follow-up with clients. Case records : Maintain accurate case records, client communications and follow-up actions in the relevant systems. COMPLAINT & ESCALATION MANAGEMENT Complaint handling : Handle client complaints and escalated cases, working with Operations, Compliance, Product, IT and other relevant teams where required. Service levels : Maintain expected service levels and turnaround times, including during peak periods, leave and other staff absences. AI CHAT QUALITY & KNOWLEDGE MANAGEMENT Daily quality checks : Conduct daily quality checks on AI-generated in-app Chat responses, identifying inaccurate, incomplete or outdated information and coordinating corrections with the relevant teams. Knowledge bank : Regularly review and update the CS knowledge bank used by the AI Chat, ensuring information remains accurate, current and aligned with product, operational and regulatory requirements. Continuous improvement : Identify recurring client issues and provide feedback to improve processes, FAQs, knowledge content and overall client experience. CS initiatives : Support CS initiatives, process improvements and other ad-hoc projects as required.

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

Customer Experience Specialist (Financial Advisor), Longbridge Cafe

About Us Longbridge Café is Asia's pioneering "Investing + Lifestyle" store, redefining traditional brokerages. Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors. Role Summary As a Customer Experience Specialist at the Longbridge Café flagship store, you will provide warm, professional customer engagement and hands-on operational support, helping customers navigate and get comfortable with Longbridge's suite of financial products and services. Your goal is to build high-trust relationships, help customers get the most out of the platform, and drive business growth. You will act as the friendly, knowledgeable face within the café, delivering seamless onboarding support in a welcoming, lifestyle-oriented environment. Key Responsibilities Customer Onboarding & Platform Support Assist customers face-to-face with functional tasks, including registration, account opening, fund deposits, and platform navigation Engage with customers to understand their general interests and guide them toward relevant Longbridge products and features (this role does not provide investment advice or recommend specific securities) Relationship Management & Engagement Deliver exceptional customer service, resolving inquiries related to both the in-store experience and platform usage Foster long-term client loyalty through consistent follow-ups, helping customers discover more of what Longbridge offers Create a professional yet approachable service experience that aligns with the café's unique atmosphere Business Growth & Performance Management Achieve and exceed individual and team-based targets and KPIs (e.g. new account openings, customer engagement) Participate in regular performance reviews and contribute to strategies for service improvement Cross-Functional Collaboration Work closely with the Café/Barista team to ensure a smooth transition for guests from "coffee drinkers" to "platform users" Collaborate with the Store Manager and operations team to drive overall store success, focusing on user growth and high satisfaction scores Support in-store marketing campaigns and events to increase brand and product visibility Community Events & Brand Engagement Support and help host community events and in-store activations that introduce visitors to the Longbridge ecosystem Assist with general orientation content (e.g. how to use the app, platform features) — not personal finance or investment strategy guidance, which remains the responsibility of licensed staff Requirements Experience 1–3 years of experience in a customer-facing role, ideally within financial services, retail, hospitality, or banking Proven track record in client communication and service delivery, with the ability to engage confidently with a diverse customer base Experience in cross-departmental collaboration within a fast-paced environment Skills & Competencies Customer-Centric Mindset: Attentive to customer needs with a talent for tailoring the service experience accordingly Interpersonal Excellence: Able to build trust quickly with individuals from diverse backgrounds Cultural Fit: A passion for community engagement and the ability to thrive in a "casual-professional" environment (non-traditional banking) Education & Certifications Bachelor's degree or above, preferably in Finance, Economics, Business Administration, or a related field Other Requirements Flexibility to work shifts, including weekends and public holidays, in accordance with store operating hours A strong team player who contributes to a harmonious and high-performing work culture

Posted Aug 18, 2026

Head of Finance

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

About Us Longbridge is a leading next-generation social brokerage service provider, dedicated to redefining the global trading experience through cutting-edge technology. We bridge the gap between social networking and financial services, providing users with a seamless, high-speed, and secure platform to engage with global markets. At Longbridge, we don’t just follow industry standards—we set them. Our engineering culture thrives on innovation, technical excellence, and the use of modern systems programming languages to solve complex financial challenges at scale. Join us as we build the future of fintech. About the Role Reporting to the Singapore CEO with a functional line to Group Finance, you will own financial reporting, MAS regulatory reporting and capital management, treasury and client money, audit and business partnering, and coordinate tax matters with the Group Tax team, for a fast-growing, technology-driven online brokerage. This is a hands-on leadership role: you will run and develop a small team while staying close to the numbers, and you will be the finance counterpart for regulators, auditors, banks and Group stakeholders. Responsibilities: Financial reporting and control Own the month-end and year-end close for the Singapore entity, including accruals, intercompany, account and broker/bank reconciliations, and review of the P&L and balance sheet, delivering accurate results in line with the Group reporting timetable. Prepare statutory financial statements under SFRS(I) and coordinate ACRA filings with the company secretary; support Group consolidation and reporting packs under Group accounting policies. Design, document and continuously improve internal controls and SOPs across the record-to-report, procure-to-pay and client-asset processes; drive automation of reconciliations and reporting. MAS regulatory reporting and capital management Lead all MAS financial regulatory reporting for the entity as a CMS licensee. Monitor financial resources, total risk requirement and aggregate indebtedness at the required daily to monthly frequencies; maintain early-warning thresholds, escalate promptly, and manage capital planning, dividend and capital injection proposals with Group. Own the finance side of client money and client asset protection: trust account reconciliations, segregation and reporting under the Securities and Futures (Licensing and Conduct of Business) Regulations, working closely with Client Funds Operations and Compliance. Act as the accountable head of the finance function towards MAS: serve as the named finance contact for the regulator and handle MAS inspections, queries, thematic reviews and regulatory notifications on financial matters. Support new licence and licence-scope applications in Singapore, including financial projections, capital and financial resources planning, and finance-related submissions to MAS. Treasury, liquidity and settlement finance Manage house liquidity, bank relationships, FX exposure and funding lines; oversee daily cash and margin movements with clearing brokers, custodians and counterparties, and set the finance controls around them. Support the entity's role as the execution and clearing hub for other Group entities, including intercompany funding, fee settlement and reconciliation. Tax Work with the Group Tax team on corporate income tax, GST and withholding tax filings with IRAS, transfer pricing documentation for intragroup service and platform fee arrangements, and related compliance matters; provide local data and review, and coordinate with tax agents to ensure compliance with Singapore tax regulations and reporting requirements. Audit and governance Manage the external audit and the MAS-required audit procedures end to end. Business partnering and FP&A Lead the Singapore annual budget and rolling forecast; own monthly management reporting, unit economics and variance analysis for the brokerage and wealth management lines, and translate them into actions with the Singapore leadership team. Provide finance input on new products, pricing, incentive schemes and vendor contracts, including the accounting, regulatory capital and tax consequences before launch. Team leadership Build, coach and retain a high-performing finance team; set clear ownership and cross-training so that critical regulatory and close activities are always covered, and plan for succession. Partner with Group Finance on shared systems, policies and the finance roadmap, and represent Singapore in Group finance initiatives. Qualifications: Degree in Accounting, Finance or a related field; Chartered Accountant of Singapore (ISCA), ACCA, CPA or equivalent professional qualification is required. At least 10 years of relevant experience, of which at least 3 years leading a finance or regulatory reporting team; Big Four audit background combined with in-house experience at a MAS-regulated CMS licensee (broker-dealer, product financing or custody) is strongly preferred. Prior experience as the head of finance accountable to the regulator at a licensed financial institution. Hands-on experience preparing and signing off MAS financial returns for a CMS licensee, and working knowledge of the SFA, the Financial and Margin Requirements Regulations and the client money and asset rules. Strong command of SFRS(I) and IFRS; experience with Group consolidation and multi-entity reporting. Experience dealing with MAS inspections and external auditors; sound judgement on escalation and disclosure. Practical understanding of brokerage economics: commission and fee revenue, client margin and financing, clearing and settlement flows, and FX. Strong Excel and financial systems skills; experience with ERP implementation or finance automation projects is an advantage. Mandarin is an advantage for day-to-day coordination with Group functions and stakeholders in Hong Kong and Mainland China. Comfortable in a fast-paced, entrepreneurial environment; able to move between strategic discussions and detailed review. What We Offer Ownership of the finance function of a licensed entity at the centre of the Group's regional platform. A mandate to modernise finance operations, reporting and controls with strong technology support. Direct exposure to senior management, regulators and Group leadership. A collaborative culture driven by transparency and continuous improvement.

Posted Sep 23, 2026

Market Strategist

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. About the Role This role is to serve as the firm’s public market voice in Singapore, delivering market and macro commentary through radio, media and client seminars, and demonstrating the Longbridge App to investors. Key Responsibilities : MARKET COMMENTARY Regular output: Produce market and macro commentary for clients and for the public across written, audio and video formats. House view: Work closely with colleagues under our research arm to develop and align the house view. Product explanation: Explain new products to a retail audience in plain language Equity, Futures, and margin changes, Platform sharing, giving equal weight to the risks. MEDIA & PUBLIC PRESENCE Media representation: Represent the firm on radio, in print and broadcast media, and across digital channels. Events: Speak at client seminars, webinars and investor events, and demonstrate the Longbridge App to investors. Brand building: Build a following and a recognisable voice for Longbridge among Singapore retail investors. GOVERNANCE Marketing approval: Work within the marketing approval process, submitting material to Compliance for review before publication. Accuracy: Ensure all commentary and product explanation is accurate, current and consistent with our disclosures. Qualifications : Bachelor’s degree in finance, economics, business or a related field. Minimum 5+ years in market strategy, research, investment commentary or financial media. A track record of public-facing commentary, broadcast, print, digital or stage with material we can review. Strong command of global equities and macro, with credibility across both Asian and US markets. Excellent presentation and on-camera skills in English; Mandarin is a strong advantage for our client base. The discipline to stay within compliance boundaries while still being engaging. Comfortable working to a publishing cadence and to short deadlines around market events.

Posted Sep 9, 2026

Night Desk Dealer - US Market

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeRemote

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of "Discovery → Learning → Trading." With our proprietary AI assistant, Longbridge AI, and a cloud-native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: SESSION COVERAGE & EXECUTION Shift coverage: Cover the US pre-market, cash session, close and post-close window, five days a week, from 9pm to 6am. Order handling: Monitor order flow and execution quality throughout the session, and handle client orders and enquiries arriving during those hours. Handover: Take live handover from the mid shift at the start of the shift and hand over to the day desk at the end, with a written record of open items. PLATFORM STABILITY & ESCALATION Connectivity monitoring: Detect connectivity or platform disruption during US trading hours and escalate immediately, so issues are investigated the same night rather than surfacing the following morning after clients have been affected. Escalation: Escalate exceptions to the Head of Dealing, and to Risk and Operations where exposures or settlement are affected. Regional support: Support the other LongBridge entities through overlapping hours. CLIENT EXPERIENCE Order assistance: Assist clients in placing orders where needed. Record keeping: Maintain the order and exception log for the shift and ensure all client instructions are properly recorded. Qualifications: Bachelor’s degree or diploma in finance, business, economics or a related field. Minimum 3+ years of dealing experience at a licensed broker, with hands-on US market execution. Prior experience working a night or overnight dealing shift is an advantage. CMFAS modules—RES 1A, RES 2A, RES 5, CM-EIP, CM-SIP or CM-CMP, and CM-CIS—or legacy equivalents: Modules 1A, 2A, 5, 6, 6A, 8 and 8A. Ability to complete the applicable current modules promptly is required; active MAS appointed representative status is preferred. Working knowledge of US equities, options and listed futures, and of exchange and clearing mechanics. Familiarity with OMS/EMS platforms, market data feeds and order routing. Willing and able to work the night shift on a sustained basis. Calm and methodical under pressure, with the judgement to know when to escalate rather than wait. Clear written and spoken English; a second regional language is an advantage.

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

Trading Operations - Futures

About Us Longbridge is a new-generation, AI-driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: SETTLEMENT & TRANSACTION PROCESSING Multi-market settlement : Direct and supervise the daily processing of settlement (equities, options, CFD, unit trusts, MMF, IPO, and structured products), corporate actions, share/stock transfers, and client cash deposits, withdrawals, and conversions across SG, HK, and US markets, ensuring same-day cut-offs and regulatory timelines are consistently met. TEAM LEADERSHIP Team management : Manage a team of Operations Executives across settlement, corporate actions, transfer, and cash operations; allocate workload, build cross training and backup coverage, and eliminate single points of failure in time-critical functions such as same-day settlement and corporate-action deadlines during earnings season. CONTROLS, PROCEDURES & COMPLIANCE Control manuals & SOPs : Own and maintain the Operations Control Manuals and Standard Operating Procedures across all functions, ensuring maker-checker controls, escalation matrices, and risk-control measures stay current and aligned with regulatory requirements (SFA 2001, SFR(LCB)); maintain system configurations including market calendars, fee schedules, and processing thresholds. AML/CFT monitoring : Ensure AML/CFT monitoring is embedded in cash operations workflows, including transaction threshold monitoring and timely escalation of suspicious activity to Compliance, while maintaining segregation between transaction processing and monitoring sign-off. RECONCILIATION & REPORTING Reconciliation & reporting : Oversee daily custody/position reconciliation and daily/monthly regulatory and management reporting; ensure unresolved breaks and exceptions are escalated per the escalation matrix and evidenced for audit. PRODUCT SUPPORT & QUALITY CONTROL Product transition : Partner with the Head of Operations to convert newly tested products and procedures into business-as-usual operations, including team training and live SOP updates. Quality control : Provide quality-control, ensuring externally performed work remains within the firm's risk and control framework. ESCALATION & STAKEHOLDER MANAGEMENT Escalation point : Act as the point of escalation for complex client complaints, B2B counterparty issues, and exceptions unresolved at the executive level, escalating further to the Head of Operations where required.

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

Customer Experience Specialist, Longbridge Cafe（SG）

About Longbridge Cafe Longbridge Café is Asia’s pioneering "Investing + Lifestyle" flagship store, redefining traditional investment experience .Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors. About Role As a Customer Experience Specialist (Space Operations), you are the heartbeat and the "Ambassador of First Impressions" at the Longbridge Cafe flagship store. Moving away from traditional front-desk or retail roles, you will seamlessly blend premium hospitality with fintech brand advocacy. Your mission is to curate an impeccable, welcoming, and high-energy environment. You will manage day-to-day space operations, orchestrate community events, and engage with visitors—acting as the vital bridge that connects lifestyle cafe culture with Longbridge’s innovative financial ecosystem Key Responsibilities

Posted Jul 13, 2026

KYC Officer

Singapore — Singapore - Asia Square 2 (L10)Longbridge Securities BUFull TimeOn site

The KYC Operation Team is responsible for supporting the firm's AML/CFT control framework, with a focus on customer onboarding, periodic review, and ongoing monitoring processes. The team works closely with Compliance, senior management, and internal stakeholders to ensure adherence to MAS regulations, exchange requirements, and internal policies, while maintaining effective controls over financial crime risks. The Role: This role sits within the Operation Team focusing on Customer Onboarding, Ongoing Monitoring and Periodic Review for retail, accredited investor, institutional clients. The successful candidate will play a key role in ensuring compliance with MAS Notice SFA04-N02, as well as internal AML/CFT policies, by performing robust due diligence and supporting the business in managing financial crime risks. Key Responsibilities: Conduct CDD reviews for new and existing clients (individual and corporate), in line with internal policies and MAS AML/CFT requirements (SFA04-N02) Engage clients directly or via Business/Operations teams to obtain required KYC information and supporting documents (e.g. KYC questionnaires, SoW/SoF) Perform name screening, transaction/activity reviews, and assess AML/CFT and sanctions risks Conduct Enhanced Due Diligence (EDD) for higher-risk clients (e.g. PEPs, high-risk jurisdictions) Escalate material risk concerns on a timely basis and support risk assessment decisions Provide advisory support to internal stakeholders on CDD/KYC requirements and documentation standards Mentor junior team members and support quality review processes Identify opportunities to enhance KYC processes, controls, and operational efficiency Requirements: • Degree in Business, Accountancy, Finance or a related field. • Minimum 3-5 years of relevant AML/KYC experience in financial institutions, preferably in capital markets / brokerage environment • Strong understanding of MAS Notice SFA04-N02 (AML/CFT for Capital Markets Intermediaries) and related regulatory requirement • Familiar with client onboarding for securities, derivatives, and investment products • Experience in handling high-risk clients, PEPs, and EDD cases • Familiarity with screening tools (e.g. World-Check, Dow Jones, Refinitiv) • Professional certification (e.g. ACAMS, ICA) is an advantage • Comfortable and fluent in both English and Mandarin (to support client onboarding and documentation review)

Posted Jun 29, 2026

Portfolio Manager- Digital Wealth Management

Singapore — Singapore - Asia Square 2 (L6)Longbridge Securities BUFull TimeOn site

About Us Longbridge is a leading, next-generation internet brokerage and fintech company established in Singapore in 2019. We provide a one-stop, multi-asset global investment platform offering access to SG, HK, and US markets, with innovative investment and trading solutions designed to make investing smarter, simpler, and more accessible. As we continue to expand our wealth management capabilities, we are looking for a Portfolio Manager to develop and manage client-centric investment solutions across discretionary wealth management and digital investment platforms.This role focuses on client portfolio management, model portfolio construction, asset allocation and digital wealth solutions. Key Responsibilities: Design and manage multi-asset client portfolios and model portfolios across different risk profiles and investment objectives. Develop and implement asset allocation, portfolio construction, optimisation and rebalancing strategies for wealth management solutions. Monitor portfolio performance, risk exposures and asset allocation, ensuring alignment with investment objectives and portfolio guidelines. Contribute to the development of digital wealth and robo-advisory investment solutions, including risk profiling, portfolio logic and automated rebalancing rules. Work closely with Product, Technology, Risk and Compliance teams to translate investment strategies into scalable digital investment solutions. Support investment governance, reporting, and investment committee processes. Requirements At lease 5 years of relevant experience in portfolio management, wealth management, discretionary portfolio management, managed accounts, investment advisory, or digital wealth platforms. Proven experience in client portfolio management, model portfolios or wealth investment solutions. Strong understanding of asset allocation, portfolio construction, portfolio theory and risk management. Experience applying quantitative or data-driven approaches to portfolio construction, optimisation or rebalancing. Direct experience with robo-advisory, digital wealth management or automated investment solutions is highly preferred. Good understanding of multi-asset investment products, including equities, fixed income, ETFs and other products commonly used in wealth portfolios. Bachelor’s degree in Finance, Economics, Mathematics, Statistics, Engineering or a related field; CFA or equivalent preferred. Proficiency in Chinese and English is preferred to collaborate with clients, partners and internal stakeholders across markets. Candidates with experience primarily focused on mutual fund, hedge fund or institutional fund management, without direct wealth management or client portfolio experience, may not be the best fit for this role.

Singapore — Singapore - Asia Square 2 (L6)Longbridge Securities BUFull TimeOn site

Trading Operations - Futures

About Us Longbridge is a new-generation, AI driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of “Discovery → Learning → Trading.” With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network. At Longbridge, you won’t just be working for a brokerage; you’ll be building the future of financial infrastructure. Responsibilities: Process daily trade settlement across assigned markets/products within same-day cut-off times. Process corporate action notifications, elections, and entitlements, including during high volume earnings periods. Handle incoming/outgoing share transfers, including counterparty follow-up and matching. Process client deposits, withdrawals, and currency conversions, including exception handling. Perform daily trust account and custody/position reconciliation; escalate unresolved breaks. Monitor transactions for AML/CFT red flags and escalate as necessary. Act as day-to-day contact point for clients/counterparties; log and triage complaints. Prepare accurate daily/monthly operational and regulatory reports. Maintain transaction records and documentation for audit readiness.

United States — US - New YorkLongbridge Securities BUFull TimeHybrid

Lifecycle Marketing Manager

About the Role Longbridge is looking for a Lifecycle Marketing Manager to own the full lifecycle journey — from first activation to long-term loyalty — while building an authentic, engaged community around our brand. This is an exciting hybrid role: part lifecycle marketer, part community builder, part storyteller. You'll design the systems that move users from sign-up to funded, active, retained customers, and you'll create the content — including video — that gives our most engaged users a reason to stick around and advocate for us. You'll sit at the intersection of Growth, Product, and Content, working closely with Data and Marketing Ops to turn behavioral insight into lifecycle strategy, and with Social and Performance teams to make sure users move seamlessly from acquisition into engagement and retention. What You'll Do Lifecycle Strategy & Execution Drive user growth across the full customer lifecycle — activation, onboarding, engagement, retention, loyalty, and reactivation across key owned channels, including email, push, in-app messaging, and notifications Conduct segmentation analysis to identify distinct user groups by behavior, funding status, and engagement level, and build tailored lifecycle strategies for each Design and optimize onboarding and activation flows to accelerate time-to-value and increase conversion to funded and/or paid users Partner with Product, Data, and Marketing Ops to define lifecycle triggers, segmentation, personalization, and experimentation frameworks Lead A/B testing and iterative optimization of lifecycle journeys based on behavioral insights and performance data Measure and report on lifecycle KPIs — activation rate, retention, reactivation, LTV, and contribution to overall acquisition efficiency Community & Content Design strategies to attract new users and convert them to funded accounts through email marketing, community building, and content creation Create and edit video content — including ongoing video series — that engages users, builds trust, and brings the brand to life across channels Collect user insights and feedback, and share them with Product and Marketing teams to inform business decisions Identify super-users and partners who can organically advocate for and amplify the brand What We're Looking For 4+ years of experience in lifecycle marketing, growth marketing, or community management, ideally in fintech, consumer tech, or a high-growth app-based product Proven experience designing and executing lifecycle campaigns (email, push, in-app) with measurable impact on activation, retention, or conversion Strong skills in customer segmentation — able to break down a user base into meaningful segments and build tailored strategies for each, rather than applying a one-size-fits-all approach Comfortable working with data — able to define KPIs, read performance dashboards, and translate behavioral insight into action, alongside data and marketing ops teams Strong community instincts — you know how to find, engage, and mobilize a brand's most passionate users Excellent written and verbal communication skills; comfortable working cross-functionally with Product, Data, Social, and Performance teams Nice to Have Knowledge of personal finance, investing, or trading — a huge plus Confident creating and editing video content independently — comfortable being on camera, scripting, filming, and editing a recurring video series with minimal support Familiarity with lifecycle/marketing automation tools (e.g., Braze, Iterable, or similar)

Posted Aug 11, 2026

Solutions Specialist

Hong Kong — Hong Kong - Henley BuildingLongport Whale BUFull TimeOn site

About Us LONGPORT Whale provides institutional-grade trading solutions for brokers, banks, family offices, and other institutions with trading services. The platform delivers comprehensive access to multi-market, multi-asset trading through a single integrated system. Responsibilities Conduct compelling product demonstrations, presentations, and workshops to prospective clients Clearly articulate the value proposition, features, and technical architecture Customize presentations and demonstrations to align with client-specific requirements and pain points. Serve as a primary technical point of contact during the sales cycle, addressing client queries related to platform functionality, integration capabilities, security, performance, and compliance Collaborate with clients to understand their existing systems, workflows, and technical challenges, and propose tailored solutions Conduct technical deep-dives and proof-of-concept (POC) sessions as required Work closely with the sales team to qualify leads and gather detailed business and technical requirements from prospects Translate client requirements into clear functional and technical specifications for product and engineering teams Assist in the preparation of RFI/RFP responses, ensuring technical accuracy and alignment with client needs Stay abreast of industry trends in FinTech, internet brokerage, wealth management, multi-asset trading, and emerging technologies (e.g., blockchain, AI) Monitor competitor offerings and market dynamics to inform our product positioning and sales strategies. Provide market feedback to product management and development teams to drive continuous product improvement Liaise effectively with internal teams including Sales, Product Management, Engineering, Operations, Legal, and Compliance to ensure seamless pre-sales to post-sales handover Contribute to the development of sales enablement tools, collateral and training materials Assist in other ad-hoc duties as assigned Requirements Bachelor's degree or above in Finance, Business, Information Technology or related fields Minimum 3 years' of experience in a pre-sales, solutions engineering or technical consultant role within the financial technology services, specifically in brokerage, trading platforms or wealth management is preferred Prior experience with system vendors is an advantage Experience with CRM software and project management tools is a plus Strong understanding of multi-asset classes (e.g. equities, bonds, funds, derivatives, and ideally, virtual assets/cryptocurrencies) Solid knowledge of brokerage operations, trading workflows and market data; In-depth knowledge of the Hong Kong, US and Chinese securities markets Familiarity with the Hong Kong financial market regulatory environment (e.g., SFC regulations, KYC/AML requirements) Proven ability to translate complex technical concepts into clear, concise, and compelling business language for various audiences Excellent presentation, communication and interpersonal skills Strong problem-solving abilities and a consultative approach, capable of addressing clients needs Self-motivated, proactive, and able to work independently as well as part of a team Excellent command in both written and spoken English and Chinese (including Cantonese and Mandarin)

Posted Jun 4, 2026

Business Development Manager (Fintech/SaaS)

Singapore — Singapore - Asia Square 2 (L6)Longport Whale BUFull TimeOn site

About Us LONGPORT Whale provides institutional-grade trading solutions for brokers, banks, family offices, and other institutions with trading services. The platform delivers comprehensive access to multi-market, multi-asset trading through a single integrated system. Responsibilities Identify and develop new business opportunities and leads to an increase in the client base by providing professional customer services Develop and maintain relationships with assigned customers and potential new accounts to generate recurring businesses Responsible for Business Development, Account Servicing and Marketing Activities Responsible for end-to end account management, solution sales and project coordination to cater for customers’ Fintech requirements Assist in other ad-hoc duties as assigned Requirements Diploma holder or above in any disciplines Minimum 3 years of experience in financial services, fintech, banking, embedded finance, digital assets, or related industries Experience in Wealth Management firms is highly preferred Proven track record of driving business development, revenue growth, and client acquisition in international markets Knowledge in SaaS Solutions / Cloud Solutions is an advantage Strong desire to learn with enthusiasm in Fintech area Excellent team player and enjoy working with others Presentable and strong in building up relationship Excellent interpersonal and communication skills Excellent command in written and spoken English, good command in spoken Chinese is preferred

Posted Aug 31, 2026

产品实习生

China — China - Hangzhou Ali Campus BProductInternOn site

岗位职责： 1. 核心文档编写：负责公司App产品使用手册的编写与维护，精准呈现功能说明、操作指引与界面示意，确保内容准确、清晰，符合用户认知路径。 2. 智能客服知识库构建：直接参与智能客服知识库的构建，提升智能客服的解决率和用户体验。 3. 帮助中心优化：优化帮助中心的信息架构与内容，提升文档的可读性、规范性和用户自助服务效率。 4. 跨部门协同：与产品、客服、运营团队紧密协作，深入理解产品逻辑、服务痛点与业务规则。 5. 内容迭代维护：基于用户反馈、客服输入及产品迭代，持续优化和更新知识文档，形成“收集-优化-发布”的内容闭环。任职要求： 1. 本科及以上在校生，27年应届或者27年之后的应届生，计算机、金融、英语专业优先，对金融科技、用户体验、内容策略或知识管理有浓厚兴趣者优先。 2. 具备优秀的信息整合与书面表达能力，能逻辑清晰地将复杂产品功能转化为通俗易懂的用户语言。 3. 具备出色的用户同理心，能自然切换用户视角，预判使用场景与潜在困惑。 4. 思维缜密，有良好的逻辑分析和学习能力，能快速理解产品功能背后的业务逻辑与用户目标。 5. 有智能客服、产品文档、帮助中心、知识库构建相关经验优先。 6. 英语六级（CET-6）以上或具备同等能力，能熟练阅读与编写英文资料。你将收获： 1. 体系化知识管理经验：深入参与从产品功能到用户文档、智能客服知识库的完整内容生命周期，构建扎实的知识体系设计与运营能力。 2. 深度业务洞察：与产品、客服、运营团队协同，理解多方知识输入如何整合为统一的知识资产，获得宝贵的一线实践经验。 3. 职业发展价值：在开放协作的团队氛围中，你的产出将直接影响产品体验与用户满意度，为未来从事产品经理、内容策略、知识管理等岗位奠定坚实基础。

Posted Sep 24, 2026

Whale-产品解决方案架构师

China — China - ShenzhenProductFull TimeOn site

聚焦核心业务：深入理解并聚焦于港股及美股市场的券商客户，特别是其核心柜台系统、交易链路及合规风控需求。构建解决方案：整合公司内外部产品与技术资源，针对不同规模和类型的机构（例如互联网券商、传统券商、银行），设计具备核心竞争力的、安全、高效的SaaS化产品解决方案。需求落地与执行：承担部分后台模块的需求执行落地。项目推进与支持：负责协调产品、研发及交付团队，推动解决方案的落地实施与顺利交付。知识沉淀与创新：基于对港美股行业的深刻洞察，沉淀并输出可复制的业务场景解决方案、客户成功案例及行业最佳实践；持续关注行业动态与技术演进，驱动产品创新。

Posted Aug 31, 2026

AI Infra 产品架构与体验产品经理

China — China - ShenzhenProductFull TimeOn site

AI Infra 产品架构与体验产品经理

Posted Jul 6, 2026

行情数据产品经理

China — China - ShenzhenProductFull TimeOn site

数据接入与源管理根据业务规划，主导金融新市场（行情、基本面等）数据的接入落地，包括供应商评估、接口分析、需求方案设计及项目推动；深入理解金融业务规则（如标的信息、公司行动、实时行情、财务指标等），确保产品设计中的业务逻辑严谨、完备。产品规划与迭代基于交易所规则变更、客户需求及内部业务需求，进行需求分析、逻辑梳理与产品方案设计，推动产品持续迭代；负责日常用户反馈处理，将问题转化为产品改进点，协调资源推动解决；持续梳理与沉淀业务规则，推动产品标准化与质量提升。质量保障与协同建立并持续完善数据质量监控规则与问题处理机制；协同其他产品与技术团队，共建数据质量平台与相关工具。

China — China - Hangzhou Ali Campus BUser Experience & DesignFull TimeOn site

UX设计-内容/社区/用户增长/AI/UI视觉

UX设计-内容/社区/用户增长/AI/UI视觉