<p>香港监察专员将对卫生部门向专业机构提供的投诉处理支持展开调查，此前有指控称在一起导致儿童终身残疾的失误调查中，处理延误长达 15 年。\n 监察专员办公室周三表示，调查将审查卫生署下属的委员会办公室在处理与失误和专业人员注册相关的投诉时所采用的程序和机制。\n 该办公室为 15 个与医疗相关的法定机构提供行政支持，包括医学委员会、牙科委员会和护理委员会等。\n“我决定启动全面调查……以识别改进领域并提出适当的建议，” 监察专员陈杰志表示。\n 他表示，投诉信息显示，卫生部门对这些委员会提供的行政支持可能涉及 “显著延误，因此可能无效”。\n“我们对最近媒体报道的指控深感关切，称香港医学委员会秘书处在处理一起严重医疗事件时存在 15 年的无法解释的显著延误，” 他提到涉及儿科医生薛秀芝的案件。\n\n 陈杰志表示，一系列深入调查将审查该部门在监督医疗行业相关投诉中的监管角色和责任，以及该部门下相关办公室提供的支持及其有效性。\n 监察机构希望这些举措能够帮助识别系统性不足，并提供具体改进的建议。\n 针对薛秀芝的争议案件最早于 2010 年由来自中国大陆的父母李志坚和彭红英向医学委员会提出。\n 他们的儿子李元健于 2009 年 12 月 19 日在九龙塘的浸信会医院出生。\n 这位儿科医生被指控未能在婴儿于 12 月 22 日首次癫痫发作后进行所有必要和及时的检查。\n 该儿童因此留下了脑瘫和四肢瘫痪，终生无法自理。\n 该调查最初定于 2016 年进行，但因薛的请求推迟以审查新证据，后来重新安排至今年 10 月。\n\n 但委员会于 10 月 28 日决定永久中止调查，称对医生的诉讼本身已变得 “压迫和滥用，必须停止”。\n 医学委员会主席唐慧琼教授周三拒绝进一步评论此事，仅表示监察机构将在 11 月 22 日审查其决定。\n 该案件在媒体采访了大陆父母和患者权益倡导者彭洪昌后引起了广泛关注，他一直在协助他们。\n 周二，卫生署署长罗宗铨提出修订《医疗注册条例》的可能性，以查看是否需要对投诉处理程序进行任何修订。\n 罗宗铨已要求委员会在八周内提交关于投诉流程的报告。</p>

<p>香港监察专员正在调查卫生当局对专业机构处理投诉的支持情况，此次调查是由于一起因医疗失误导致儿童残疾的案件延迟了 15 年。调查将评估卫生署的各委员会办公室的程序，该办公室支持各种医疗法定机构。监察专员 Jack Chan 对投诉处理中的重大延误表示担忧，旨在识别系统性问题并提出改进建议。针对儿科医生 Dr. Sit Sou-chi 的争议案件引起了媒体的关注，并呼吁对《医疗注册条例》进行潜在修订</p>

<p>Hong Kong’s ombudsman will launch an investigation into the support offered by health authorities to professional bodies for tackling complaints, following allegations of a 15-year delay in the handling of an inquiry into a blunder that left a child disabled for life.\nThe Office of the Ombudsman said on Wednesday that the investigation would look into the procedures and mechanisms employed by the secretariat under the Department of Health’s Boards and Councils Office for handling complaints related to alleged blunders and the registration of professionals.\nThe office provides administrative support to 15 healthcare-related statutory bodies, including the Medical Council, the Dental Council and the Nursing Council, among others.\n“I have decided to launch a full investigation … to identify areas for improvement and to put forward appropriate recommendations,” Ombudsman Jack Chan Jick-chi said.\nHe said that complaint information showed the administrative support offered by the department to those boards and councils might involve “significant delays and therefore be ineffective”.\n“We are also deeply concerned about the recent media reports alleging an unexplained significant delay of 15 years by the secretariat of the Medical Council of Hong Kong under the Department of Health in handling a serious healthcare incident,” he said, referring to the case concerning paediatrician Dr Sit Sou-chi.\n\nChan said a series of in-depth investigations would look into the department’s regulatory role and responsibilities in supervising the healthcare sector-related complaint, as well as the support provided by relevant offices under the department and its effectiveness.\nThe watchdog hoped the moves could help identify systemic inadequacies and provide recommendations for concrete improvement.\nThe controversial case against Sit was first filed with the Medical Council by mainland Chinese parents Li Zhijian and Peng Hongying in 2010.\nTheir son Li Yuanjian was born at Baptist Hospital in Kowloon Tong on December 19, 2009.\nThe paediatrician was charged with failing to carry out all necessary and immediate investigations after the infant’s first seizure on December 22.\nThe child was left with cerebral palsy and quadriplegia, meaning he is unable to care for himself for life.\nThe inquiry was initially scheduled for 2016 but was postponed at Sit’s request to review new evidence and was later rescheduled to October this year.\n\nBut the council decided to permanently stay the inquiry on October 28, saying that the proceedings against the doctor had by itself become “oppressive and abusive and must be halted”.\nProfessor Grace Tang Wai-king, chairwoman of the Medical Council, on Wednesday refused to comment further on the row, only saying that the watchdog would review its decision on November 22.\nThe case has drawn high-profile attention following media interviews given by the mainland parents and patients’ rights advocate Tim Pang Hung-cheong, who has been assisting them.\nOn Tuesday, Secretary for Health Lo Chung-mau raised the possibility of revising the Medical Registration Ordinance, which governed the medical watchdog, to see whether any amendments would be needed to procedures for handling complaints.\nThe council had already been requested by Lo to submit a report within eight weeks on the complaints process.\n</p>
<div class="lb-trans"><p>香港监察专员将对卫生部门向专业机构提供的投诉处理支持展开调查，此前有指控称在一起导致儿童终身残疾的失误调查中，处理延误长达 15 年。\n 监察专员办公室周三表示，调查将审查卫生署下属的委员会办公室在处理与失误和专业人员注册相关的投诉时所采用的程序和机制。\n 该办公室为 15 个与医疗相关的法定机构提供行政支持，包括医学委员会、牙科委员会和护理委员会等。\n“我决定启动全面调查……以识别改进领域并提出适当的建议，” 监察专员陈杰志表示。\n 他表示，投诉信息显示，卫生部门对这些委员会提供的行政支持可能涉及 “显著延误，因此可能无效”。\n“我们对最近媒体报道的指控深感关切，称香港医学委员会秘书处在处理一起严重医疗事件时存在 15 年的无法解释的显著延误，” 他提到涉及儿科医生薛秀芝的案件。\n\n 陈杰志表示，一系列深入调查将审查该部门在监督医疗行业相关投诉中的监管角色和责任，以及该部门下相关办公室提供的支持及其有效性。\n 监察机构希望这些举措能够帮助识别系统性不足，并提供具体改进的建议。\n 针对薛秀芝的争议案件最早于 2010 年由来自中国大陆的父母李志坚和彭红英向医学委员会提出。\n 他们的儿子李元健于 2009 年 12 月 19 日在九龙塘的浸信会医院出生。\n 这位儿科医生被指控未能在婴儿于 12 月 22 日首次癫痫发作后进行所有必要和及时的检查。\n 该儿童因此留下了脑瘫和四肢瘫痪，终生无法自理。\n 该调查最初定于 2016 年进行，但因薛的请求推迟以审查新证据，后来重新安排至今年 10 月。\n\n 但委员会于 10 月 28 日决定永久中止调查，称对医生的诉讼本身已变得 “压迫和滥用，必须停止”。\n 医学委员会主席唐慧琼教授周三拒绝进一步评论此事，仅表示监察机构将在 11 月 22 日审查其决定。\n 该案件在媒体采访了大陆父母和患者权益倡导者彭洪昌后引起了广泛关注，他一直在协助他们。\n 周二，卫生署署长罗宗铨提出修订《医疗注册条例》的可能性，以查看是否需要对投诉处理程序进行任何修订。\n 罗宗铨已要求委员会在八周内提交关于投诉流程的报告。</p>
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香港在一起案件延误 15 年后，其处理医疗投诉的方式受到调查