<p>香港政府已要求该市最大的特许公交运营商调查其票价返还机的故障，该机器在修订后的每位乘客可享受 2 港元（26 美分）交通补贴方案实施当天向乘客提供了免费乘车服务。政府在周六告诉《南华早报》，九龙巴士（KMB）将负责支付在系统故障期间意外提供给符合条件的乘客和其他居民的额外返还款——即修订方案生效的那一天。发言人表示：“运输署已命令 KMB 立即调查此事，并核实所有票价返还机的运行情况，以避免未来发生类似事件。KMB 还必须尽快提供一份全面的报告。” 发言人强调，作为公共交通运营商，KMB 应尽快修复其系统。KMB 的返还机用于退还指定长途路线短途乘车的票价差额。乘客需在公交车上支付全额票价，并在公交站的机器上申请返还。有报道称，一些老年乘客在机器上刷卡时被提供了免费乘车，而不是获得适当的返还。在修订后的方案下，持有八达通 JoyYou 卡的老年人和残疾居民在乘坐超过 10 港元的车程时将被收取票价的 20%，而不是固定的 2 港元。KMB 表示已与更新其系统的承包商进行了跟进。承包商发现个别机器存在问题，但 KMB 强调故障已被修复。该公交运营商强调，没有乘客被多收费，政府也不需要为公交公司错误提供的补贴买单。</p>

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华夏中证全指运输ETF

<p>香港政府已指示城市最大的巴士运营商 KMB 调查在新推出的港币 2 元交通补贴计划启动日出现故障的票价返还机，这些机器错误地提供了免费乘车服务。KMB 需负责补偿在故障期间发放的额外返还。运输署已要求 KMB 立即展开调查并提交全面报告。该公司保证政府和乘客不会遭受任何经济损失，并表示机器的问题已得到解决</p>

<p>The Hong Kong government has demanded that the city’s largest franchised bus operator investigate the malfunctioning of its fare rebate machines, which provided free trips to passengers on the day a revised HK$2 (26 US cents) transport subsidy scheme was implemented. The government told the South China Morning Post on Saturday that KMB would be responsible for paying the additional rebates that it accidentally provided to eligible passengers and other residents during the system malfunction on Friday - the day the revised scheme came into effect. “The Transport Department has ordered KMB to investigate the matter immediately and verify the operation of all fare rebate machines to avoid similar future incidents. It must also provide a comprehensive report shortly,” a spokesman said. “KMB promised that no losses would be incurred by the government, passengers under the fare concession scheme, or the public.” The spokesman stressed that KMB, as a public transport operator, should fix its system as soon as possible. KMB’s rebate machines are used to return the fare difference for short journeys on designated long-haul routes. Passengers are required to pay the full fare on the bus and claim a rebate at the machines at bus stops. Some elderly passengers were reportedly offered free trips when they tapped their Octopus cards on the machines, rather than being given the appropriate rebate. Under the revised scheme, elderly and disabled residents with an Octopus JoyYou Card will be charged 20 per cent of fares for trips costing more than HK$10, instead of the HK$2 flat rate. KMB said it had followed up with the contractor that had updated its system. The contractor found problems with individual machines but KMB stressed that the fault had been fixed. The bus operator stressed that no passengers were overcharged, nor would the government have to pay for subsidies that were erroneously offered by the bus company.</p>
<div class="lb-trans"><p>香港政府已要求该市最大的特许公交运营商调查其票价返还机的故障，该机器在修订后的每位乘客可享受 2 港元（26 美分）交通补贴方案实施当天向乘客提供了免费乘车服务。政府在周六告诉《南华早报》，九龙巴士（KMB）将负责支付在系统故障期间意外提供给符合条件的乘客和其他居民的额外返还款——即修订方案生效的那一天。发言人表示：“运输署已命令 KMB 立即调查此事，并核实所有票价返还机的运行情况，以避免未来发生类似事件。KMB 还必须尽快提供一份全面的报告。” 发言人强调，作为公共交通运营商，KMB 应尽快修复其系统。KMB 的返还机用于退还指定长途路线短途乘车的票价差额。乘客需在公交车上支付全额票价，并在公交站的机器上申请返还。有报道称，一些老年乘客在机器上刷卡时被提供了免费乘车，而不是获得适当的返还。在修订后的方案下，持有八达通 JoyYou 卡的老年人和残疾居民在乘坐超过 10 港元的车程时将被收取票价的 20%，而不是固定的 2 港元。KMB 表示已与更新其系统的承包商进行了跟进。承包商发现个别机器存在问题，但 KMB 强调故障已被修复。该公交运营商强调，没有乘客被多收费，政府也不需要为公交公司错误提供的补贴买单。</p>
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在新的 2 港元计划启动时，KMB 被要求调查那些提供免费巴士乘车的机器