<p><strong>随着劳动力流动性、人工智能的采用和系统的碎片化对 IT 团队施加压力，Info-Tech Research Group 警告称，传统的交接和文档记录不足以保留关键知识。该公司的</strong> <strong><em>构建可持续知识转移战略</em></strong> <strong>蓝图概述了一个实用框架，帮助 IT 领导者识别高价值知识、评估风险、选择合适的转移策略，并将知识共享嵌入日常工作中。</strong></p>
<p>, /PRNewswire/ - 在应对广泛的技术颠覆、劳动力流动性和对更快执行的日益需求时，机构知识和集体专业知识常常被忽视作为竞争优势。Info-Tech Research Group 的新见解表明，关键知识通常分散在收件箱、系统和个人之间，使 IT 团队在最需要时难以访问、重用和转移专业知识。</p>
<p>继续阅读</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null"/></p>
<p>Info-Tech Research Group 的可持续知识转移五步框架 (CNW Group/Info-Tech Research Group)</p>
<p>为了帮助 IT 领导者应对这些风险，这家全球研究和咨询公司发布了其_构建可持续知识转移战略_蓝图。该资源提供了一个逐步框架和支持工具，帮助组织挖掘、保护和优化重要知识，同时建立一种文化，使知识转移成为日常运营的一部分，而不是被动的交接。</p>
<p><strong>“知识转移在 IT 中常常被视为 ‘可有可无’，但对于组织管理劳动力变化、支持创新和保持竞争力来说，它比以往任何时候都更为重要，”</strong> Info-Tech Research Group 的研究总监 Heather Leier-Murray 表示。<strong>“领导者常常忽视在工作进行时策划知识和专业知识的价值，结果这些知识被埋没在收件箱和笔记中，或者面临随着人才流失而消失的风险。”</strong></p>
<p>Info-Tech 的蓝图发现，许多组织仍然依赖于被动的交接和事后文档记录，这给员工带来了不必要的负担，同时未能捕捉到高价值的隐性知识。</p>
<p>人工智能和数字工具可以帮助改善知识捕获、总结、分类、上下文搜索和工作流程集成，但该公司建议，技术必须与明确的优先事项、治理和适合所共享知识类型的转移策略相结合。</p>
<p><strong>IT 领导者在知识转移中面临的主要挑战</strong></p>
<p>尽管对机构知识重要性的认识有所提高，但许多组织在有效转移知识方面的成功有限。Info-Tech 的资源识别出几个持续存在的挑战：</p>
<ul>
<li>关键知识分散在个人和系统之间，难以定位、访问和重用。</li>
<li>传统方法将所有信息视为相同，未能区分显性知识和更微妙的隐性知识。</li>
<li>知识捕获往往发生得太晚，增加了在员工过渡期间丧失的风险。</li>
<li>文档密集型流程消耗时间，却未能有效转移专业知识。</li>
</ul>
<p><strong>Info-Tech 的可持续知识转移五步框架</strong></p>
<p>为了解决这些挑战，Info-Tech 建议采用一个结构化的五步模型，帮助 IT 领导者超越被动、碎片化的知识实践，建立嵌入式知识文化：</p>
<p><strong>第一步：明确优先事项</strong></p>
<p>CIO 和 IT 领导者将团队优先事项与业务战略进行映射，明确最重要的工作，并识别支持绩效、连续性和长期增长的关键知识领域。</p>
<p><strong>第二步：评估知识</strong></p>
<p>IT 领导者评估当前的专业知识水平，并在显性和隐性维度上评估知识的价值，帮助团队了解现有知识、知识所在位置以及转移的难易程度。</p>
<p><strong>第三步：可视化知识风险</strong></p>
<p>领导团队通过人员、流程、技术和文化的视角审查知识转移的成熟度，以识别风险领域、知识孤岛和对个人贡献者的过度依赖。</p>
<p><strong>第四步：识别知识转移所需的策略</strong></p>
<p>在定义风险后，IT 领导者根据所涉及的知识类型、转移方式以及人工智能和其他技术如何支持捕获、访问和重用来选择知识转移策略。</p>
<p><strong>第五步：构建和监控知识文化路线图</strong></p>
<p>CIO 和 IT 领导者创建一个将知识转移嵌入日常运营的路线图，分配责任、跟踪进展，并促进学习、协作、知识重用和风险缓解。</p>
<p>_构建可持续知识转移战略_蓝图包括一个全面的框架，支持实用工具，包括知识评估与行动计划指南、关键知识识别工具和知识领域转移计划模板。通过应用这些见解和工具，IT 领导者可以降低知识流失的风险，提高入职效率，支持协作，并使团队能够专注于更高价值的工作。</p>
<p>如需获取 IT 领导力和知识转移领域专家 Heather Leier-Murray 的独家及时评论，以及访问完整的_构建可持续知识转移战略_蓝图，请联系 [email protected]。</p>
<p><strong>关于 Info-Tech Research Group</strong></p>
<p>Info-Tech Research Group 是全球超过 30,000 名 IT、HR 和市场营销领导者的 “完成任务” 合作伙伴。作为增长最快的研究和咨询公司，Info-Tech 使领导者能够做出明智的决策，并通过人工智能、战略前瞻、逐步方法论、实用工具、行业领先的咨询和培训项目来转型他们的组织。近 30 年来，成千上万的私营和公共组织信任 Info-Tech 在变革时期引领他们最重要的倡议，并交付真正重要的成果。</p>
<p>要了解更多关于 Info-Tech 的 HR 研究和咨询服务，请访问 McLean &amp; Company；有关数据驱动的软件购买洞察和供应商评估，请访问该公司的 SoftwareReviews 平台。</p>
<p>媒体专业人士可以通过公司的 Media Insiders 计划注册以无限制访问 IT、HR 和软件领域的研究，以及数百位行业分析师。要获取访问权限，请联系 [email protected]。</p>
<p>有关 Info-Tech Research Group 的信息或访问最新研究，请访问 infotech.com，并通过 LinkedIn 和 X 进行联系。</p>
<p>来源：Info-Tech Research Group</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA1Jk5ld3NJdGVtSWQ9VE81MTk3OCZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDUxNTIzUFJfTkVXU19VU1BSX19fX19UTzUxOTc4?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA1Jk5ld3NJdGVtSWQ9VE81MTk3OCZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDUxNTIzUFJfTkVXU19VU1BSX19fX19UTzUxOTc4"/></p>

<p>Info-Tech 研究集团警告称，随着劳动力流动性和人工智能的普及，IT 团队面临失去关键知识的风险。他们的新蓝图《建立可持续知识转移战略》提供了一个五步框架，帮助 IT 领导者有效识别和转移重要知识。该框架强调将知识转移嵌入日常运营的重要性，而不是依赖于被动的交接。关键步骤包括明确优先事项、评估知识、可视化风险、识别转移策略以及建立知识文化路线图。这种方法旨在减轻知识流失并增强组织竞争力</p>

<p><strong>As workforce mobility, AI adoption, and fragmented systems increase pressure on IT teams, Info-Tech Research Group warns that traditional handoffs and documentation alone are not enough to preserve critical knowledge. The firm's</strong> <strong><em>Build a Sustainable Knowledge Transfer Strategy</em></strong> <strong>blueprint outlines a practical framework to help IT leaders identify high-value knowledge, assess risks, select the right transfer tactics, and embed knowledge sharing into daily work.</strong></p>
<div class="lb-trans"><p><strong>随着劳动力流动性、人工智能的采用和系统的碎片化对 IT 团队施加压力，Info-Tech Research Group 警告称，传统的交接和文档记录不足以保留关键知识。该公司的</strong> <strong><em>构建可持续知识转移战略</em></strong> <strong>蓝图概述了一个实用框架，帮助 IT 领导者识别高价值知识、评估风险、选择合适的转移策略，并将知识共享嵌入日常工作中。</strong></p>
</div><p>, /PRNewswire/ - Institutional knowledge and collective expertise are often overlooked as competitive advantages for organizations navigating widespread technological disruption, workforce mobility, and rising demands for faster execution. New insights from Info-Tech Research Group show that critical knowledge is often fragmented across inboxes, systems, and individuals, making it difficult for IT teams to access, reuse, and transfer expertise when it is needed most.</p>
<div class="lb-trans"><p>, /PRNewswire/ - 在应对广泛的技术颠覆、劳动力流动性和对更快执行的日益需求时，机构知识和集体专业知识常常被忽视作为竞争优势。Info-Tech Research Group 的新见解表明，关键知识通常分散在收件箱、系统和个人之间，使 IT 团队在最需要时难以访问、重用和转移专业知识。</p>
</div><p>Continue Reading</p>
<div class="lb-trans"><p>继续阅读</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null" alt="" original-src="https://www.prnewswire.com/news-releases/null"/></p>
<p>Info-Tech Research Group’s Five-Step Framework for Sustainable Knowledge Transfer (CNW Group/Info-Tech Research Group)</p>
<div class="lb-trans"><p>Info-Tech Research Group 的可持续知识转移五步框架 (CNW Group/Info-Tech Research Group)</p>
</div><p>To help IT leaders address these risks, the global research and advisory firm has published its <em>Build a Sustainable Knowledge Transfer Strategy</em> blueprint. The resource offers a step-by-step framework and supporting tools to help organizations surface, protect, and optimize essential knowledge while building a culture where knowledge transfer becomes part of daily operations rather than a reactive handoff.</p>
<div class="lb-trans"><p>为了帮助 IT 领导者应对这些风险，这家全球研究和咨询公司发布了其_构建可持续知识转移战略_蓝图。该资源提供了一个逐步框架和支持工具，帮助组织挖掘、保护和优化重要知识，同时建立一种文化，使知识转移成为日常运营的一部分，而不是被动的交接。</p>
</div><p><strong>&#34;Knowledge transfer is often treated as a 'nice-to-have' in IT, but it is more important than ever for organizations to manage workforce changes, support innovation, and remain competitive,&#34;</strong> says Heather Leier-Murray, research director at Info-Tech Research Group. <strong>&#34;Too often, leaders overlook the value of curating knowledge and expertise while work is happening, and it ends up buried in inboxes and notes or at risk of walking out the door with talent.&#34;</strong></p>
<div class="lb-trans"><p><strong>“知识转移在 IT 中常常被视为 ‘可有可无’，但对于组织管理劳动力变化、支持创新和保持竞争力来说，它比以往任何时候都更为重要，”</strong> Info-Tech Research Group 的研究总监 Heather Leier-Murray 表示。<strong>“领导者常常忽视在工作进行时策划知识和专业知识的价值，结果这些知识被埋没在收件箱和笔记中，或者面临随着人才流失而消失的风险。”</strong></p>
</div><p>Info-Tech's blueprint findings show that many organizations continue to rely on reactive handoffs and after-the-fact documentation, placing an unnecessary burden on staff while failing to capture high-value tacit knowledge.</p>
<div class="lb-trans"><p>Info-Tech 的蓝图发现，许多组织仍然依赖于被动的交接和事后文档记录，这给员工带来了不必要的负担，同时未能捕捉到高价值的隐性知识。</p>
</div><p>AI and digital tools can help improve knowledge capture, summarization, classification, contextual search, and workflow integration, but the firm advises that technology must be paired with clear priorities, governance, and transfer tactics suited to the type of knowledge being shared.</p>
<div class="lb-trans"><p>人工智能和数字工具可以帮助改善知识捕获、总结、分类、上下文搜索和工作流程集成，但该公司建议，技术必须与明确的优先事项、治理和适合所共享知识类型的转移策略相结合。</p>
</div><p><strong>Key Challenges IT Leaders Face in Knowledge Transfer</strong></p>
<div class="lb-trans"><p><strong>IT 领导者在知识转移中面临的主要挑战</strong></p>
</div><p>Despite increased awareness of the importance of institutional knowledge, many organizations have limited success in transferring it effectively. Info-Tech's resource identifies several persistent challenges:</p>
<div class="lb-trans"><p>尽管对机构知识重要性的认识有所提高，但许多组织在有效转移知识方面的成功有限。Info-Tech 的资源识别出几个持续存在的挑战：</p>
</div><ul>
<li>Critical knowledge is dispersed across individuals and systems, making it difficult to locate, access, and reuse.</li>
<li>Traditional approaches treat all information the same and fail to distinguish between explicit and more nuanced tacit knowledge.</li>
<li>Knowledge capture often occurs too late, increasing the risk of loss during employee transitions.</li>
<li>Documentation-heavy processes consume time without delivering a meaningful transfer of expertise.</li>
</ul>
<div class="lb-trans"><ul>
<li>关键知识分散在个人和系统之间，难以定位、访问和重用。</li>
<li>传统方法将所有信息视为相同，未能区分显性知识和更微妙的隐性知识。</li>
<li>知识捕获往往发生得太晚，增加了在员工过渡期间丧失的风险。</li>
<li>文档密集型流程消耗时间，却未能有效转移专业知识。</li>
</ul>
</div><p><strong>Info-Tech's Five-Step Framework for Sustainable Knowledge Transfer</strong></p>
<div class="lb-trans"><p><strong>Info-Tech 的可持续知识转移五步框架</strong></p>
</div><p>To address these challenges, Info-Tech recommends a structured five-step model that helps IT leaders move beyond reactive, fragmented knowledge practices and build an embedded knowledge culture:</p>
<div class="lb-trans"><p>为了解决这些挑战，Info-Tech 建议采用一个结构化的五步模型，帮助 IT 领导者超越被动、碎片化的知识实践，建立嵌入式知识文化：</p>
</div><p><strong>Step 1: Articulate Priorities</strong></p>
<div class="lb-trans"><p><strong>第一步：明确优先事项</strong></p>
</div><p>CIOs and IT leaders map team priorities to business strategy, clarify the work that matters most, and identify the critical knowledge areas that support performance, continuity, and long-term growth.</p>
<div class="lb-trans"><p>CIO 和 IT 领导者将团队优先事项与业务战略进行映射，明确最重要的工作，并识别支持绩效、连续性和长期增长的关键知识领域。</p>
</div><p><strong>Step 2: Assess Knowledge</strong></p>
<div class="lb-trans"><p><strong>第二步：评估知识</strong></p>
</div><p>IT leaders assess current levels of expertise and evaluate the value of knowledge across explicit and tacit dimensions, helping teams understand what knowledge exists, where it resides, and how difficult it may be to transfer.</p>
<div class="lb-trans"><p>IT 领导者评估当前的专业知识水平，并在显性和隐性维度上评估知识的价值，帮助团队了解现有知识、知识所在位置以及转移的难易程度。</p>
</div><p><strong>Step 3: Visualize Knowledge Risks</strong></p>
<div class="lb-trans"><p><strong>第三步：可视化知识风险</strong></p>
</div><p>Leadership teams examine knowledge transfer maturity through the lenses of people, processes, technology, and culture to identify risk areas, knowledge silos, and overreliance on individual contributors.</p>
<div class="lb-trans"><p>领导团队通过人员、流程、技术和文化的视角审查知识转移的成熟度，以识别风险领域、知识孤岛和对个人贡献者的过度依赖。</p>
</div><p><strong>Step 4: Identify the Tactics Needed for Knowledge Transfer</strong></p>
<div class="lb-trans"><p><strong>第四步：识别知识转移所需的策略</strong></p>
</div><p>With risks defined, IT leaders select knowledge transfer tactics based on the type of knowledge involved, how it needs to be transferred, and where AI and other technologies can support capture, access, and reuse.</p>
<div class="lb-trans"><p>在定义风险后，IT 领导者根据所涉及的知识类型、转移方式以及人工智能和其他技术如何支持捕获、访问和重用来选择知识转移策略。</p>
</div><p><strong>Step 5: Build and Monitor a Knowledge Culture Roadmap</strong></p>
<div class="lb-trans"><p><strong>第五步：构建和监控知识文化路线图</strong></p>
</div><p>CIOs and IT leaders create a roadmap that embeds knowledge transfer into daily operations, assigns ownership, tracks progress, and promotes learning, collaboration, knowledge reuse, and risk mitigation.</p>
<div class="lb-trans"><p>CIO 和 IT 领导者创建一个将知识转移嵌入日常运营的路线图，分配责任、跟踪进展，并促进学习、协作、知识重用和风险缓解。</p>
</div><p>The <em>Build a Sustainable Knowledge Transfer Strategy</em> blueprint includes a comprehensive framework supported by practical tools, including a Knowledge Assessment &amp; Action Plan guide, Critical Knowledge Identifier tool, and a Knowledge Area Transfer Plan template. By applying these insights and tools, IT leaders can reduce the risk of knowledge loss, improve onboarding efficiency, support collaboration, and enable teams to focus on higher-value work.</p>
<div class="lb-trans"><p>_构建可持续知识转移战略_蓝图包括一个全面的框架，支持实用工具，包括知识评估与行动计划指南、关键知识识别工具和知识领域转移计划模板。通过应用这些见解和工具，IT 领导者可以降低知识流失的风险，提高入职效率，支持协作，并使团队能够专注于更高价值的工作。</p>
</div><p>For exclusive and timely commentary from Heather Leier-Murray, an expert in IT leadership and knowledge transfer, and access to the complete <em>Build a Sustainable Knowledge Transfer Strategy</em> blueprint, please contact [email protected].</p>
<div class="lb-trans"><p>如需获取 IT 领导力和知识转移领域专家 Heather Leier-Murray 的独家及时评论，以及访问完整的_构建可持续知识转移战略_蓝图，请联系 [email protected]。</p>
</div><p><strong>About Info-Tech Research Group</strong></p>
<div class="lb-trans"><p><strong>关于 Info-Tech Research Group</strong></p>
</div><p>Info-Tech Research Group is the &#34;get things done&#34; partner for over 30,000 IT, HR, and marketing leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For nearly 30 years, tens of thousands of private and public organizations have trusted Info-Tech to lead their most important initiatives through periods of change and deliver outcomes that truly matter.</p>
<div class="lb-trans"><p>Info-Tech Research Group 是全球超过 30,000 名 IT、HR 和市场营销领导者的 “完成任务” 合作伙伴。作为增长最快的研究和咨询公司，Info-Tech 使领导者能够做出明智的决策，并通过人工智能、战略前瞻、逐步方法论、实用工具、行业领先的咨询和培训项目来转型他们的组织。近 30 年来，成千上万的私营和公共组织信任 Info-Tech 在变革时期引领他们最重要的倡议，并交付真正重要的成果。</p>
</div><p>To learn more about Info-Tech's HR research and advisory services, visit McLean &amp; Company, and for data-driven software buying insights and vendor evaluations, visit the firm's SoftwareReviews platform.</p>
<div class="lb-trans"><p>要了解更多关于 Info-Tech 的 HR 研究和咨询服务，请访问 McLean &amp; Company；有关数据驱动的软件购买洞察和供应商评估，请访问该公司的 SoftwareReviews 平台。</p>
</div><p>Media professionals can register for unrestricted access to research across IT, HR, and software, as well as hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact [email protected].</p>
<div class="lb-trans"><p>媒体专业人士可以通过公司的 Media Insiders 计划注册以无限制访问 IT、HR 和软件领域的研究，以及数百位行业分析师。要获取访问权限，请联系 [email protected]。</p>
</div><p>For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.</p>
<div class="lb-trans"><p>有关 Info-Tech Research Group 的信息或访问最新研究，请访问 infotech.com，并通过 LinkedIn 和 X 进行联系。</p>
</div><p>SOURCE Info-Tech Research Group</p>
<div class="lb-trans"><p>来源：Info-Tech Research Group</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA1Jk5ld3NJdGVtSWQ9VE81MTk3OCZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDUxNTIzUFJfTkVXU19VU1BSX19fX19UTzUxOTc4" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=TO51978&amp;Transmission_Id=202605051523PR_NEWS_USPR_____TO51978&amp;DateId=20260505"/></p>

Info-Tech 研究集团警告称，随着劳动力的变化和人工智能的加速采用，IT 领导者面临失去关键知识的风险