<p>/PRNewswire/ -- bswift，一家领先的福利管理技术和服务提供商，今天宣布了代理人工智能能力，重新设计企业福利工作流程——在增强 bswift 以质量控制和专家监督而闻名的同时，使客户体验比以往任何时候都更快、更简单。</p>
<p>继续阅读</p>
<p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null"/></p>
<p>bswift 将代理人工智能引入企业实施，以提高质量、精确度和交付效率</p>
<p>bswift 的专用代理并不是在现有流程上叠加人工智能，而是将工作从手动配置转向更高价值的审查和客户合作。协调代理在受控环境中操作，而人类专家保留所有最终决策权。</p>
<p>早期结果在效率、一致性和客户体验方面设定了新的内部基准。例如，在过去的实践中，构建福利类别需要数小时的手动配置和多轮客户审查。现在，代理会获取计划文件，生成并验证类别，并将其呈现给客户进行一次集中审查。时间表缩短了多达 40%，一些客户在 90 天内实施。除了能够满足雄心勃勃的时间表外，客户还受益于更大的精确度和控制——支持从第一天起的自信过渡。</p>
<p><strong>针对高摩擦工作流程的有针对性、深思熟虑的创新</strong></p>
<p>bswift 的代理创新建立在其灵活的、以人工智能为基础的基础上，使团队能够快速设计和部署针对复杂福利工作流程的解决方案。投资领域包括：</p>
<ul>
<li>需求准备和预构建文档</li>
<li>福利配置和计划设置</li>
<li>配置审计和质量保证</li>
<li>数据转换和迁移</li>
<li>EDI、薪资和履行的下游需求</li>
<li>员工参与和入职推荐</li>
</ul>
<p>通过在系统和审查阶段之间协调工作，bswift 正在应用这些创新来以更高的准确性和效率解决实际操作挑战。代理一致地应用规则，并将例外情况呈现给 bswift 专家进行审查、验证和解决——使团队能够专注于强化质量和合规性的关键决策。</p>
<p>&#34;我们非常谨慎地选择我们的切入点，&#34;bswift 的产品执行副总裁 Matt Waldrup 表示。&#34;我们不是为了自动化工作流程而自动化。风险太高，复杂性是真实的。我们专注于在可以进一步增强质量的地方应用代理人工智能，同时将人类专业知识置于中心。&#34;</p>
<p><strong>提升客户体验：专注交付，更高精度</strong></p>
<p>重新设计的工作流程使客户更容易开始并在整个过程中保持一致。客户可以将他们的文件发送给 bswift，包括 SBC、新员工指南、计划摘要和其他福利材料。然后，人工智能代理提取关键细节并构建初始配置，包括资格矩阵。</p>
<p>从那里，代理会标记他们无法解决的差距、冲突和未解问题。这些项目会被转交给 bswift 的实施和平台专家进行审查和解决。这为交付团队提供了一组清晰、优先级排序的项目，以便带回给客户，保持沟通集中并高效推进工作。</p>
<p>&#34;在实施方面，bswift 建立了强大的业绩记录，&#34;实施高级副总裁 Justin Burns 表示。&#34;这些能力扩展了这一基础——为每个阶段的过程带来更高的质量、一致性和清晰度。&#34;</p>
<p><strong>基于深思熟虑的人工智能：以人类专业知识为核心的清晰护栏</strong></p>
<p>bswift 的深思熟虑人工智能®框架管理代理的设计、部署和监控，确保在每一步都有人的判断和透明的监督。</p>
<p>每个代理都被设计为在定义的工作流程中执行特定任务，使用受限的数据集。额外的护栏要求代理标记待审项目，绝不尝试猜测。</p>
<p>与此同时，独立的代理持续审查输出并在工作推进之前发现异常。这为整个过程增加了另一个质量层。</p>
<p>与此同时，人类专家始终保持完全控制。高级专家在定义的检查点审查输出并解决例外情况，确保人类判断始终做出最终决定。</p>
<p>&#34;信任是这项工作的基础，&#34;工程执行副总裁 Becky Whitehead 表示。&#34;我们让 bswift 专家参与其中，在每个关键决策点应用人类判断，并建立清晰的护栏和多层验证。&#34;</p>
<p><strong>关于 bswift</strong></p>
<p>bswift LLC 是一家领先的人工智能原生福利技术和员工参与解决方案提供商。以持续创新和以人为本的文化而闻名，我们使客户能够提供有价值的体验，最大化参与度，简化福利导航，并优化利用率。我们的灵活、高度可扩展的平台提供人工智能引导的入职和聊天支持、COBRA 和 ACA 合规性，以及数据驱动的个性化福利参与。了解更多信息，请访问 <strong>bswift.com</strong>。</p>
<p><strong>媒体联系人：</strong></p>
<p>Zoya Siddiqui，高级市场总监</p>
<p>[email protected]</p>
<p>来源：bswift LLC</p>
<p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA3Jk5ld3NJdGVtSWQ9Q0c1NDI4MyZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDcxNDAwUFJfTkVXU19VU1BSX19fX19DRzU0Mjgz?x-oss-process=image/auto-orient,1/interlace,1/resize,w_1440,h_1440/quality,q_95/format,jpg" alt="" original-src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA3Jk5ld3NJdGVtSWQ9Q0c1NDI4MyZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDcxNDAwUFJfTkVXU19VU1BSX19fX19DRzU0Mjgz"/></p>

<p>bswift 宣布引入代理式人工智能功能，以增强企业福利工作流程。这项创新旨在通过自动化手动流程来提高质量控制和客户体验，使人类专家能够专注于关键决策。人工智能代理简化了福利配置和数据迁移等任务，将实施时间缩短了多达 40%。Mindful AI 框架确保在整个过程中有人类监督和质量保证，维护了 bswift 对为客户提供精确和高效解决方案的承诺</p>

<p>, /PRNewswire/ -- bswift, a leading provider of benefits administration technology and services, today announced agentic AI capabilities that redesign enterprise benefits workflows — strengthening the quality control and expert oversight bswift is known for while making the client experience faster and easier than ever.</p>
<div class="lb-trans"><p>/PRNewswire/ -- bswift，一家领先的福利管理技术和服务提供商，今天宣布了代理人工智能能力，重新设计企业福利工作流程——在增强 bswift 以质量控制和专家监督而闻名的同时，使客户体验比以往任何时候都更快、更简单。</p>
</div><p>Continue Reading</p>
<div class="lb-trans"><p>继续阅读</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://www.prnewswire.com/news-releases/null" alt="" original-src="https://www.prnewswire.com/news-releases/null"/></p>
<p>bswift brings agentic AI to enterprise implementations to improve quality, precision, and delivery efficiency</p>
<div class="lb-trans"><p>bswift 将代理人工智能引入企业实施，以提高质量、精确度和交付效率</p>
</div><p>Rather than layering AI onto existing processes, bswift's purpose-built agents move work away from manual configuration and toward higher-value review and client partnership. Coordinated agents operate in controlled environments, while human experts retain all final decision-making.</p>
<div class="lb-trans"><p>bswift 的专用代理并不是在现有流程上叠加人工智能，而是将工作从手动配置转向更高价值的审查和客户合作。协调代理在受控环境中操作，而人类专家保留所有最终决策权。</p>
</div><p>Early results are setting new internal benchmarks in efficiency, consistency, and client experience. For example, in past practice, building benefits classes required hours of manual configuration and multiple rounds of client review. Now, agents ingest plan documents, generate and validate the classes, and present them for a single, focused client review. Timelines have decreased by as much as 40%, with some clients implementing in 90 days. Along with the flexibility to meet ambitious timelines, clients benefit from greater precision and control — supporting a confident transition from day one.</p>
<div class="lb-trans"><p>早期结果在效率、一致性和客户体验方面设定了新的内部基准。例如，在过去的实践中，构建福利类别需要数小时的手动配置和多轮客户审查。现在，代理会获取计划文件，生成并验证类别，并将其呈现给客户进行一次集中审查。时间表缩短了多达 40%，一些客户在 90 天内实施。除了能够满足雄心勃勃的时间表外，客户还受益于更大的精确度和控制——支持从第一天起的自信过渡。</p>
</div><p><strong>Targeted, Deliberate Innovation in High-Friction Workflows</strong></p>
<div class="lb-trans"><p><strong>针对高摩擦工作流程的有针对性、深思熟虑的创新</strong></p>
</div><p>bswift's agentic innovation builds on its flexible, AI-native foundation, allowing teams to rapidly design and deploy solutions tailored to complex benefits workflows. Areas of investment include:</p>
<div class="lb-trans"><p>bswift 的代理创新建立在其灵活的、以人工智能为基础的基础上，使团队能够快速设计和部署针对复杂福利工作流程的解决方案。投资领域包括：</p>
</div><ul>
<li>Requirements preparation and pre-build documentation</li>
<li>Benefits configuration and plan setup</li>
<li>Configuration auditing and quality assurance</li>
<li>Data conversion and migration</li>
<li>Downstream requirements for EDI, payroll, and fulfillment</li>
<li>Employee engagement and enrollment recommendations</li>
</ul>
<div class="lb-trans"><ul>
<li>需求准备和预构建文档</li>
<li>福利配置和计划设置</li>
<li>配置审计和质量保证</li>
<li>数据转换和迁移</li>
<li>EDI、薪资和履行的下游需求</li>
<li>员工参与和入职推荐</li>
</ul>
</div><p>By orchestrating work across systems and review stages, bswift is applying these innovations to solve real operational challenges with greater accuracy and efficiency. Agents apply rules consistently and surface exceptions for bswift experts to review, validate, and resolve — enabling teams to focus on critical decision-making that strengthens both quality and compliance.</p>
<div class="lb-trans"><p>通过在系统和审查阶段之间协调工作，bswift 正在应用这些创新来以更高的准确性和效率解决实际操作挑战。代理一致地应用规则，并将例外情况呈现给 bswift 专家进行审查、验证和解决——使团队能够专注于强化质量和合规性的关键决策。</p>
</div><p>&#34;We're picking our spots very deliberately,&#34; said Matt Waldrup, EVP, Product, bswift. &#34;We're not automating workflows for the sake of it. The stakes are too high, and the complexity is real. We're focused on applying agentic AI where we can strengthen quality even more, while keeping human expertise at the center.&#34;</p>
<div class="lb-trans"><p>&#34;我们非常谨慎地选择我们的切入点，&#34;bswift 的产品执行副总裁 Matt Waldrup 表示。&#34;我们不是为了自动化工作流程而自动化。风险太高，复杂性是真实的。我们专注于在可以进一步增强质量的地方应用代理人工智能，同时将人类专业知识置于中心。&#34;</p>
</div><p><strong>Enhancing the Client Experience: Focused Delivery, Greater Precision</strong></p>
<div class="lb-trans"><p><strong>提升客户体验：专注交付，更高精度</strong></p>
</div><p>Redesigned workflows make it easier for clients to get started and stay aligned throughout the process. Clients can send their documents to bswift, including SBCs, new hire guides, plan summaries, and other benefits materials. AI agents then extract key details and build an initial configuration, including an eligibility matrix.</p>
<div class="lb-trans"><p>重新设计的工作流程使客户更容易开始并在整个过程中保持一致。客户可以将他们的文件发送给 bswift，包括 SBC、新员工指南、计划摘要和其他福利材料。然后，人工智能代理提取关键细节并构建初始配置，包括资格矩阵。</p>
</div><p>From there, agents flag gaps, conflicts, and open questions they cannot resolve. These items are routed to bswift implementation and platform experts for review and resolution. This gives delivery teams a clear, prioritized set of items to bring back to clients, keeping communication focused and work moving forward efficiently.</p>
<div class="lb-trans"><p>从那里，代理会标记他们无法解决的差距、冲突和未解问题。这些项目会被转交给 bswift 的实施和平台专家进行审查和解决。这为交付团队提供了一组清晰、优先级排序的项目，以便带回给客户，保持沟通集中并高效推进工作。</p>
</div><p>&#34;We've built a strong track record at bswift when it comes to implementation,&#34; said Justin Burns, SVP, Implementation. &#34;These capabilities extend that foundation — bringing even greater quality, consistency, and clarity to every stage of the process.&#34;</p>
<div class="lb-trans"><p>&#34;在实施方面，bswift 建立了强大的业绩记录，&#34;实施高级副总裁 Justin Burns 表示。&#34;这些能力扩展了这一基础——为每个阶段的过程带来更高的质量、一致性和清晰度。&#34;</p>
</div><p><strong>Built on Mindful AI: Clear Guardrails with Human Expertise at the Core</strong></p>
<div class="lb-trans"><p><strong>基于深思熟虑的人工智能：以人类专业知识为核心的清晰护栏</strong></p>
</div><p>bswift's Mindful AI® framework governs how agents are designed, deployed, and monitored, ensuring human judgment and transparent oversight at every step.</p>
<div class="lb-trans"><p>bswift 的深思熟虑人工智能®框架管理代理的设计、部署和监控，确保在每一步都有人的判断和透明的监督。</p>
</div><p>Each agent is designed to perform a specific task within a defined workflow, using constrained data sets. Additional guardrails require agents to flag items for review and never attempt to guess.</p>
<div class="lb-trans"><p>每个代理都被设计为在定义的工作流程中执行特定任务，使用受限的数据集。额外的护栏要求代理标记待审项目，绝不尝试猜测。</p>
</div><p>At the same time, separate agents continuously review outputs and surface anomalies before work moves forward. This adds yet another layer of quality throughout the process.</p>
<div class="lb-trans"><p>与此同时，独立的代理持续审查输出并在工作推进之前发现异常。这为整个过程增加了另一个质量层。</p>
</div><p>All the while, human experts remain in complete control. Senior specialists review outputs and resolve exceptions at defined checkpoints, ensuring human judgment always makes the final decision.</p>
<div class="lb-trans"><p>与此同时，人类专家始终保持完全控制。高级专家在定义的检查点审查输出并解决例外情况，确保人类判断始终做出最终决定。</p>
</div><p>&#34;Trust is the foundation of this work,&#34; said Becky Whitehead, EVP, Engineering. &#34;We keep bswift experts in the loop, applying human judgment at every critical decision point with clear guardrails and multiple layers of validation built in.&#34;</p>
<div class="lb-trans"><p>&#34;信任是这项工作的基础，&#34;工程执行副总裁 Becky Whitehead 表示。&#34;我们让 bswift 专家参与其中，在每个关键决策点应用人类判断，并建立清晰的护栏和多层验证。&#34;</p>
</div><p><strong>About bswift</strong></p>
<div class="lb-trans"><p><strong>关于 bswift</strong></p>
</div><p>bswift LLC is a leading provider of AI-native benefits technology and employee engagement solutions. Known for continuous innovation and our people-first culture, we enable clients to deliver rewarding experiences that maximize engagement, simplify benefits navigation, and optimize utilization. Our flexible, highly scalable platform offers AI-guided enrollment and chat support, COBRA and ACA compliance, and data-driven personalized benefits engagement. Discover more at <strong>bswift.com</strong>.</p>
<div class="lb-trans"><p>bswift LLC 是一家领先的人工智能原生福利技术和员工参与解决方案提供商。以持续创新和以人为本的文化而闻名，我们使客户能够提供有价值的体验，最大化参与度，简化福利导航，并优化利用率。我们的灵活、高度可扩展的平台提供人工智能引导的入职和聊天支持、COBRA 和 ACA 合规性，以及数据驱动的个性化福利参与。了解更多信息，请访问 <strong>bswift.com</strong>。</p>
</div><p><strong>Media contact:</strong></p>
<div class="lb-trans"><p><strong>媒体联系人：</strong></p>
</div><p>Zoya Siddiqui, Senior Director, Marketing</p>
<div class="lb-trans"><p>Zoya Siddiqui，高级市场总监</p>
</div><p>[email protected]</p>
<div class="lb-trans"><p>[email protected]</p>
</div><p>SOURCE bswift LLC</p>
<div class="lb-trans"><p>来源：bswift LLC</p>
</div><p><img src="https://imageproxy.pbkrs.com/https://rt.prnewswire.com/rt.gif/query-RGF0ZUlkPTIwMjYwNTA3Jk5ld3NJdGVtSWQ9Q0c1NDI4MyZUcmFuc21pc3Npb25fSWQ9MjAyNjA1MDcxNDAwUFJfTkVXU19VU1BSX19fX19DRzU0Mjgz" alt="" original-src="https://rt.prnewswire.com/rt.gif?NewsItemId=CG54283&amp;Transmission_Id=202605071400PR_NEWS_USPR_____CG54283&amp;DateId=20260507"/></p>

14:00 ETbswift 将 Agentic AI 引入企业实施，进一步扩展其值得信赖的质量和专业交付能力