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<p>汇丰控股首席执行官乔治·埃尔赫德里周三表示，人工智能将在金融行业中既会消除工作岗位，也会创造新的工作岗位，银行正在重新培训员工以适应这一技术驱动的转变。</p>
<p>在一次投资者日活动上，埃尔赫德里表示，员工必须拥抱以人工智能为主导的转型，而不是抵制它，并补充说，银行专注于为员工未来的需求做好准备。</p>
<p>“我们都知道生成性人工智能将会摧毁某些工作，同时也会创造新的工作，” 埃尔赫德里说。</p>
<p>他补充说，银行的首要任务是确保员工在过渡期间保持参与感。</p>
<p>“但我最初的使命是让 20 万名同事与我们一起走过这段旅程。然而，许多人在旅程结束时会被留下，这不是问题，” 埃尔赫德里说。</p>
<p>“问题在于我们如何确保这 20 万名同事获得所有能力、培训和工具，使他们为未来做好准备，成为更具生产力的自己。”</p>
<h2>汇丰专注于员工转型</h2>
<p>埃尔赫德里表示，汇丰的员工需要感到自己是转型过程的一部分，在过渡期间不应与公司脱节。</p>
<p>首席执行官表示，员工应确保自己 “不是在与我们对抗，不是被剥夺权利，不是焦虑、被压倒和抵制变革。”</p>
<p>他的言论是在竞争对手渣打银行宣布计划在未来几年裁减数千个工作岗位的前一天发表的，成为首批明确披露人工智能对其员工影响的主要全球银行之一。</p>
<p>在渣打银行的投资者日活动上，首席执行官比尔·温特斯表示，该银行计划用技术和其他投资来替代 “低价值的人力资本”。</p>
<p>温特斯表示，受影响的职位主要是非客户接触岗位。</p>
<p>这家专注于新兴市场的银行表示，到 2030 年将减少 15% 的企业职能岗位。</p>
<h2>银行加速采用人工智能以提高效率</h2>
<p>汇丰和渣打银行的评论强调了主要金融机构越来越专注于降低成本，同时加速采用先进的人工智能技术。</p>
<p>银行还试图加强运营，以应对日益增加的网络威胁，同时将前沿人工智能模型整合到日常业务功能中。</p>
<p>今年早些时候，日本贷款机构瑞穗银行宣布计划在未来十年裁减多达 5000 个工作岗位。</p>
<p>汇丰已将人工智能确定为其更广泛战略的核心部分，以通过自动化和精简运营来提高回报。</p>
<p>在三月份，银行任命大卫·赖斯为首位首席人工智能官。</p>
<h2>人工智能在汇丰运营中的推广</h2>
<p>埃尔赫德里表示，汇丰正在多个部门部署人工智能，以简化运营并为客户个性化服务。</p>
<p>根据银行的投资者演示，汇丰正在通过人工智能整合改造多个领域，包括客户入职、了解你的客户功能、金融风险和监控系统、呼叫中心以及财富管理运营。</p>
<p>该银行将基于人工智能的自动化视为提高全球业务生产力和运营效率的关键组成部分。</p>
<p>这篇文章的标题为《汇丰在人工智能重塑金融行业工作岗位时重新培训员工》，首次发布在 Invezz 上。</p>

汇丰控股有限公司

渣打银行

<p>汇丰控股首席执行官 Georges Elhedery 宣布计划对员工进行再培训，因为人工智能正在改变金融行业，他承认人工智能将同时消除和创造就业机会。他强调在这一过渡期间员工参与的重要性，旨在为 20 万名员工做好未来需求的准备。这一消息是在更广泛的行业趋势背景下发布的，竞争对手渣打银行也因人工智能的采用计划进行大规模裁员。汇丰正在各项业务中整合人工智能，以提高效率和客户服务</p>

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<p>HSBC Chief Executive Georges Elhedery said on Wednesday that artificial intelligence would both eliminate and create jobs across the financial industry, as the bank moves to retrain employees to adapt to the technology-driven shift.</p>
<div class="lb-trans"><p>汇丰控股首席执行官乔治·埃尔赫德里周三表示，人工智能将在金融行业中既会消除工作岗位，也会创造新的工作岗位，银行正在重新培训员工以适应这一技术驱动的转变。</p>
</div><p>Speaking at an investor day event, Elhedery said staff must embrace AI-led transformation rather than resist it, adding that the bank was focused on preparing employees for future demands.</p>
<div class="lb-trans"><p>在一次投资者日活动上，埃尔赫德里表示，员工必须拥抱以人工智能为主导的转型，而不是抵制它，并补充说，银行专注于为员工未来的需求做好准备。</p>
</div><p>“We all know generative AI will destroy certain jobs and will create new jobs,” Elhedery said.</p>
<div class="lb-trans"><p>“我们都知道生成性人工智能将会摧毁某些工作，同时也会创造新的工作，” 埃尔赫德里说。</p>
</div><p>He added that the bank’s immediate priority was ensuring employees remained engaged throughout the transition.</p>
<div class="lb-trans"><p>他补充说，银行的首要任务是确保员工在过渡期间保持参与感。</p>
</div><p>“But my initial mission is to have 200,000 colleagues with us on this journey. However, many will be left at the end of the journey, isn't the problem,” Elhedery said.</p>
<div class="lb-trans"><p>“但我最初的使命是让 20 万名同事与我们一起走过这段旅程。然而，许多人在旅程结束时会被留下，这不是问题，” 埃尔赫德里说。</p>
</div><p>“The problem is how can we make sure that those 200,000 colleagues have been given all the capabilities, the training, the tools to make themselves future ready, be more productive versions of themselves.”</p>
<div class="lb-trans"><p>“问题在于我们如何确保这 20 万名同事获得所有能力、培训和工具，使他们为未来做好准备，成为更具生产力的自己。”</p>
</div><h2>HSBC focuses on workforce transition</h2>
<div class="lb-trans"><h2>汇丰专注于员工转型</h2>
</div><p>Elhedery said HSBC employees needed to feel included in the transformation process and should not become disconnected from the company during the transition.</p>
<div class="lb-trans"><p>埃尔赫德里表示，汇丰的员工需要感到自己是转型过程的一部分，在过渡期间不应与公司脱节。</p>
</div><p>The CEO said staff should ensure they were “not fighting us, not disenfranchised, not anxious, overwhelmed, and resisting the change.”</p>
<div class="lb-trans"><p>首席执行官表示，员工应确保自己 “不是在与我们对抗，不是被剥夺权利，不是焦虑、被压倒和抵制变革。”</p>
</div><p>His remarks came a day after rival Standard Chartered announced plans to cut thousands of jobs over the coming years, becoming one of the first major global banks to explicitly disclose the expected impact of AI on its workforce.</p>
<div class="lb-trans"><p>他的言论是在竞争对手渣打银行宣布计划在未来几年裁减数千个工作岗位的前一天发表的，成为首批明确披露人工智能对其员工影响的主要全球银行之一。</p>
</div><p>Speaking during Standard Chartered’s investor day event, chief executive Bill Winters said the lender planned to replace “lower-value human capital” with technology and other investments.</p>
<div class="lb-trans"><p>在渣打银行的投资者日活动上，首席执行官比尔·温特斯表示，该银行计划用技术和其他投资来替代 “低价值的人力资本”。</p>
</div><p>Winters said the roles affected would mainly be non-client-facing positions.</p>
<div class="lb-trans"><p>温特斯表示，受影响的职位主要是非客户接触岗位。</p>
</div><p>The emerging markets-focused bank said it would reduce 15% of its corporate function roles by 2030.</p>
<div class="lb-trans"><p>这家专注于新兴市场的银行表示，到 2030 年将减少 15% 的企业职能岗位。</p>
</div><h2>Banks accelerate AI adoption for efficiency</h2>
<div class="lb-trans"><h2>银行加速采用人工智能以提高效率</h2>
</div><p>The comments from HSBC and Standard Chartered underline how major financial institutions are increasingly focused on reducing costs while accelerating the adoption of advanced AI technologies.</p>
<div class="lb-trans"><p>汇丰和渣打银行的评论强调了主要金融机构越来越专注于降低成本，同时加速采用先进的人工智能技术。</p>
</div><p>Banks are also attempting to strengthen operations against rising cyber threats while integrating frontier AI models into daily business functions.</p>
<div class="lb-trans"><p>银行还试图加强运营，以应对日益增加的网络威胁，同时将前沿人工智能模型整合到日常业务功能中。</p>
</div><p>Earlier this year, Japanese lender Mizuho announced plans for up to 5,000 job cuts over the next decade.</p>
<div class="lb-trans"><p>今年早些时候，日本贷款机构瑞穗银行宣布计划在未来十年裁减多达 5000 个工作岗位。</p>
</div><p>HSBC has identified AI as a central part of its broader strategy to improve returns through automation and streamlined operations.</p>
<div class="lb-trans"><p>汇丰已将人工智能确定为其更广泛战略的核心部分，以通过自动化和精简运营来提高回报。</p>
</div><p>In March, the bank appointed David Rice as its first chief AI officer.</p>
<div class="lb-trans"><p>在三月份，银行任命大卫·赖斯为首位首席人工智能官。</p>
</div><h2>AI rollout expands across HSBC operations</h2>
<div class="lb-trans"><h2>人工智能在汇丰运营中的推广</h2>
</div><p>Elhedery said HSBC was deploying AI across several divisions to simplify operations and personalise services for customers.</p>
<div class="lb-trans"><p>埃尔赫德里表示，汇丰正在多个部门部署人工智能，以简化运营并为客户个性化服务。</p>
</div><p>According to an investor presentation from the bank, is revamping multiple areas through AI integration, including customer onboarding, Know Your Customer functions, financial risk and monitoring systems, contact centres, and wealth management operations.</p>
<div class="lb-trans"><p>根据银行的投资者演示，汇丰正在通过人工智能整合改造多个领域，包括客户入职、了解你的客户功能、金融风险和监控系统、呼叫中心以及财富管理运营。</p>
</div><p>The lender views AI-driven automation as a key component of improving productivity and operational efficiency across its global business.</p>
<div class="lb-trans"><p>该银行将基于人工智能的自动化视为提高全球业务生产力和运营效率的关键组成部分。</p>
</div><p>The post HSBC retraining workforce as AI reshapes financial industry jobs appeared first on Invezz</p>
<div class="lb-trans"><p>这篇文章的标题为《汇丰在人工智能重塑金融行业工作岗位时重新培训员工》，首次发布在 Invezz 上。</p>
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HSBC retraining workforce as AI reshapes financial industry jobs

invezz

随着人工智能重塑金融行业的工作岗位，汇丰控股有限公司正在对员工进行重新培训