<p>香港監察專員將對衞生部門向專業機構提供的投訴處理支持展開調查，此前有指控稱在一起導致兒童終身殘疾的失誤調查中，處理延誤長達 15 年。\n 監察專員辦公室週三表示，調查將審查衞生署下屬的委員會辦公室在處理與失誤和專業人員註冊相關的投訴時所採用的程序和機制。\n 該辦公室為 15 個與醫療相關的法定機構提供行政支持，包括醫學委員會、牙科委員會和護理委員會等。\n“我決定啓動全面調查……以識別改進領域並提出適當的建議，” 監察專員陳杰志表示。\n 他表示，投訴信息顯示，衞生部門對這些委員會提供的行政支持可能涉及 “顯著延誤，因此可能無效”。\n“我們對最近媒體報道的指控深感關切，稱香港醫學委員會秘書處在處理一起嚴重醫療事件時存在 15 年的無法解釋的顯著延誤，” 他提到涉及兒科醫生薛秀芝的案件。\n\n 陳杰志表示，一系列深入調查將審查該部門在監督醫療行業相關投訴中的監管角色和責任，以及該部門下相關辦公室提供的支持及其有效性。\n 監察機構希望這些舉措能夠幫助識別系統性不足，並提供具體改進的建議。\n 針對薛秀芝的爭議案件最早於 2010 年由來自中國大陸的父母李志堅和彭紅英向醫學委員會提出。\n 他們的兒子李元健於 2009 年 12 月 19 日在九龍塘的浸信會醫院出生。\n 這位兒科醫生被指控未能在嬰兒於 12 月 22 日首次癲癇發作後進行所有必要和及時的檢查。\n 該兒童因此留下了腦癱和四肢癱瘓，終生無法自理。\n 該調查最初定於 2016 年進行，但因薛的請求推遲以審查新證據，後來重新安排至今年 10 月。\n\n 但委員會於 10 月 28 日決定永久中止調查，稱對醫生的訴訟本身已變得 “壓迫和濫用，必須停止”。\n 醫學委員會主席唐慧瓊教授週三拒絕進一步評論此事，僅表示監察機構將在 11 月 22 日審查其決定。\n 該案件在媒體採訪了大陸父母和患者權益倡導者彭洪昌後引起了廣泛關注，他一直在協助他們。\n 週二，衞生署署長羅宗銓提出修訂《醫療註冊條例》的可能性，以查看是否需要對投訴處理程序進行任何修訂。\n 羅宗銓已要求委員會在八週內提交關於投訴流程的報告。</p>

<p>香港監察專員正在調查衞生當局對專業機構處理投訴的支持情況，此次調查是由於一起因醫療失誤導致兒童殘疾的案件延遲了 15 年。調查將評估衞生署的各委員會辦公室的程序，該辦公室支持各種醫療法定機構。監察專員 Jack Chan 對投訴處理中的重大延誤表示擔憂，旨在識別系統性問題並提出改進建議。針對兒科醫生 Dr. Sit Sou-chi 的爭議案件引起了媒體的關注，並呼籲對《醫療註冊條例》進行潛在修訂</p>

<p>Hong Kong’s ombudsman will launch an investigation into the support offered by health authorities to professional bodies for tackling complaints, following allegations of a 15-year delay in the handling of an inquiry into a blunder that left a child disabled for life.\nThe Office of the Ombudsman said on Wednesday that the investigation would look into the procedures and mechanisms employed by the secretariat under the Department of Health’s Boards and Councils Office for handling complaints related to alleged blunders and the registration of professionals.\nThe office provides administrative support to 15 healthcare-related statutory bodies, including the Medical Council, the Dental Council and the Nursing Council, among others.\n“I have decided to launch a full investigation … to identify areas for improvement and to put forward appropriate recommendations,” Ombudsman Jack Chan Jick-chi said.\nHe said that complaint information showed the administrative support offered by the department to those boards and councils might involve “significant delays and therefore be ineffective”.\n“We are also deeply concerned about the recent media reports alleging an unexplained significant delay of 15 years by the secretariat of the Medical Council of Hong Kong under the Department of Health in handling a serious healthcare incident,” he said, referring to the case concerning paediatrician Dr Sit Sou-chi.\n\nChan said a series of in-depth investigations would look into the department’s regulatory role and responsibilities in supervising the healthcare sector-related complaint, as well as the support provided by relevant offices under the department and its effectiveness.\nThe watchdog hoped the moves could help identify systemic inadequacies and provide recommendations for concrete improvement.\nThe controversial case against Sit was first filed with the Medical Council by mainland Chinese parents Li Zhijian and Peng Hongying in 2010.\nTheir son Li Yuanjian was born at Baptist Hospital in Kowloon Tong on December 19, 2009.\nThe paediatrician was charged with failing to carry out all necessary and immediate investigations after the infant’s first seizure on December 22.\nThe child was left with cerebral palsy and quadriplegia, meaning he is unable to care for himself for life.\nThe inquiry was initially scheduled for 2016 but was postponed at Sit’s request to review new evidence and was later rescheduled to October this year.\n\nBut the council decided to permanently stay the inquiry on October 28, saying that the proceedings against the doctor had by itself become “oppressive and abusive and must be halted”.\nProfessor Grace Tang Wai-king, chairwoman of the Medical Council, on Wednesday refused to comment further on the row, only saying that the watchdog would review its decision on November 22.\nThe case has drawn high-profile attention following media interviews given by the mainland parents and patients’ rights advocate Tim Pang Hung-cheong, who has been assisting them.\nOn Tuesday, Secretary for Health Lo Chung-mau raised the possibility of revising the Medical Registration Ordinance, which governed the medical watchdog, to see whether any amendments would be needed to procedures for handling complaints.\nThe council had already been requested by Lo to submit a report within eight weeks on the complaints process.\n</p>
<div class="lb-trans"><p>香港監察專員將對衞生部門向專業機構提供的投訴處理支持展開調查，此前有指控稱在一起導致兒童終身殘疾的失誤調查中，處理延誤長達 15 年。\n 監察專員辦公室週三表示，調查將審查衞生署下屬的委員會辦公室在處理與失誤和專業人員註冊相關的投訴時所採用的程序和機制。\n 該辦公室為 15 個與醫療相關的法定機構提供行政支持，包括醫學委員會、牙科委員會和護理委員會等。\n“我決定啓動全面調查……以識別改進領域並提出適當的建議，” 監察專員陳杰志表示。\n 他表示，投訴信息顯示，衞生部門對這些委員會提供的行政支持可能涉及 “顯著延誤，因此可能無效”。\n“我們對最近媒體報道的指控深感關切，稱香港醫學委員會秘書處在處理一起嚴重醫療事件時存在 15 年的無法解釋的顯著延誤，” 他提到涉及兒科醫生薛秀芝的案件。\n\n 陳杰志表示，一系列深入調查將審查該部門在監督醫療行業相關投訴中的監管角色和責任，以及該部門下相關辦公室提供的支持及其有效性。\n 監察機構希望這些舉措能夠幫助識別系統性不足，並提供具體改進的建議。\n 針對薛秀芝的爭議案件最早於 2010 年由來自中國大陸的父母李志堅和彭紅英向醫學委員會提出。\n 他們的兒子李元健於 2009 年 12 月 19 日在九龍塘的浸信會醫院出生。\n 這位兒科醫生被指控未能在嬰兒於 12 月 22 日首次癲癇發作後進行所有必要和及時的檢查。\n 該兒童因此留下了腦癱和四肢癱瘓，終生無法自理。\n 該調查最初定於 2016 年進行，但因薛的請求推遲以審查新證據，後來重新安排至今年 10 月。\n\n 但委員會於 10 月 28 日決定永久中止調查，稱對醫生的訴訟本身已變得 “壓迫和濫用，必須停止”。\n 醫學委員會主席唐慧瓊教授週三拒絕進一步評論此事，僅表示監察機構將在 11 月 22 日審查其決定。\n 該案件在媒體採訪了大陸父母和患者權益倡導者彭洪昌後引起了廣泛關注，他一直在協助他們。\n 週二，衞生署署長羅宗銓提出修訂《醫療註冊條例》的可能性，以查看是否需要對投訴處理程序進行任何修訂。\n 羅宗銓已要求委員會在八週內提交關於投訴流程的報告。</p>
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香港在一起案件延誤 15 年後，其處理醫療投訴的方式受到調查